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Service Alerts

Active Service Alerts

  • Level 3

    Network-Affecting Electrical Work in Nevis and Lamont
    Level 3
    Network - Ethernet
    10/12/2008 - 08:00am to 10/12/2008 - 04:00pm

    Facilities informed us that there will be an emergency electrical
    shutdown for the entire Nevis Laboratories this Sunday 10/12/2008 at
    8am. Power will be restored by 4pm.

    This will impact CUIT-provided network connectivity at Nevis and Lamont as follows:

    NEVIS:

    Nevis will lose all CUIT-provided network connectivity during the power outage.

    LAMONT:

    When the shutdown occurs at 8am, the traffic between Lamont and the
    Commodity Internet will re-route from the Qwest connection at Nevis to
    the Level 3 connection at Morningside. Lamont will see a disruption of
    that traffic for up to 5 minutes.

    When power is restored, the traffic between Lamont and the Commodity
    Internet will re-route back to the Qwest connection at Nevis. Lamont
    will again see a disruption of that traffic for up to 5 minutes.

    Traffic between Lamont and Morningside/Internet2 should not be affected.

    Thanks,

    CUIT Network Operations Center

    212.854.6778 / noc@columbia.edu

  • Level 2

    Barnard Student Access Issues
    Level 2
    ID System
    10/09/2008 - 01:30am to TBD

    A significant number of Barnard College student ID cards have been inadvertently deactivated.  Computer lab printing privileges have also been removed for all Barnard students.

    We are quickly working to reactivate all ID cards, and we are investigating the cause of this issue.  The computer lab printing privileges have not yet been restored.

     

    Update 10/9/2008 at 10:18am:

    All ID cards have been reactivated.  We are still working on restoring printing privileges.

    Barnard students will need to swipe two times in order to gain physical access.

     

    Update 10/9/2008 at 2:00pm:

    Printing privileges for Barnard students are currently being restored.

    More than 50% of students have privileges again, and the restoration process will be completed by 5pm today.

  • Level 0

    CUIT Windows Vista Support Policy
    Level 0
    Operating System - Support Information
    07/01/2008 - 12:30pm to TBD
    CUIT supports systems running certain editions of the Microsoft Windows Vista operating system. CUIT will provide support for systems running Vista as long as:

    One of the following editions of Vista was pre-installed on your computer
    • Windows Vista Home Premium
    • Windows Vista Business
    • Windows Vista Ultimate
    or...

    One of the above editions of Vista was installed as a Clean Install *

    * Clean Install: installation of Vista performed after the removal of all previously installed operating systems, programs, and files
    For more information on clean vs. upgrade-in-place installations, visit http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradepaths.mspx

    IMPORTANT! Do you use Columbia University Enterprise Applications?

    Update, 6/23/08: As of today, Windows Vista will work with the following administrative applications ONLY:
    • Accounts Payable (AP/CAR)
    • Data Warehouse Reporting (DWR)
    • Financial Accounting (FAS)
    • Financial Front End (FFE)
    • Labor Distribution (LDS)
    • People @ Columbia (PAC)
    • Purchasing (CAPS)
    • Putty
    • Research and Compliance (Rascal)
    • Projects Tracking (SPOTS)
    • Student Information (SIS)
    • SIS Document Reporting (SDR)
    • Web Salary Accounting Forms (WebSAF)
    • Departmental Advanced Tracking & Reporting (DARTS)
    • OnBase (EDM)
    As CUIT is continually testing Columbia University enterprise applications with Windows Vista, please visit http://www.columbia.edu/acis/adminapps/ for status and additional information on other applications.