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The status of campus computer systems, labs, and campus networks as of Thursday, July 2nd at 10:30am is as follows:
Starting early this morning, the main Columbia homepage was being served by our backup provider due to problems on our own web servers. As a result of that, some customers have been unable to view the main Columbia page at different times through the morning. The majority of customers unable to view the main Columbia web-pages are off-campus customers. Some problems with our servers have been corrected, but there are still intermittent on-going service problems and the system administrators are still investigating.
On Wed July 1st a number of phonemail customers were affected by a telecom equipment failure. As a result of such failure phonemail was temporarily inaccessible for some customers. Affected customers have been notified via an alert mail.
There are no other known issues with the campus systems or the campus networks at this time.
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SERVICE ALERTS
UNIX Hosting/Application Service 07/02/2009 - 07:26pm to TBD
Telephony - Third Pary Service Provider 07/02/2009 - 04:30pm to TBD
Support - CUIT Helpdesk 07/02/2009 - 03:48pm to 07/05/2009 - 03:13pm
CUNIX Web Servers 07/02/2009 - 03:24pm to TBD
Telephony - Rolm Phone Support 07/02/2009 - 12:00pm to TBD
Telephony - Rolm Phonemail Support 07/01/2009 - 09:00am to TBD
LAMP Servers 06/05/2009 - 03:43pm to TBD
Mass Email 05/19/2009 - 01:05pm to TBD
CUIT Helpdesk
(212) 854-1919
Mon–Thu 8am–11pm
Fri, 8am–7pm
Sat, 10am–6pm
Sun, 3pm–11pm
CUIT Helpdesk Support Center
202 Philosophy Hall
Mon–Fri, 10am–6pm
Some issues require an appointment in advance.
Email
askcuit@columbia.edu
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