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Getting help in CUIT Electronic Classrooms

Facilities > Classrooms > Getting help in CUIT Electronic Classrooms

Orientation and Training

It is required that all instructors be trained prior to using the equipment in class. After receiving confirmation of room assignment, fill out the training request form to arrange an appointment for your training. Please call at least two days before your scheduled class. Please make arrangements for any TA's who will assist your setups to attend this training. The electronic classrooms contain delicate and expensive equipment that must be treated with care to maintain the reliability required of a classroom. See the Instructor Guidelines for complete information.

Reporting Problems

Staff check most classrooms on a daily basis to see that they are in working order. If you discover a component not working properly, please report it immediately to erooms@columbia.edu. We will try to have it repaired or replaced as soon as possible. Be aware that we have limited access to certain classrooms and repairs may take longer than 24 hours. No support is available after 6:30pm Monday-Thursday and 5pm Fridays.

Contact Information for Emergency Assistance
  • Help Desk: 854-3633, Monday thru Thursday, 8am to 6:30pm, and Friday, 9am-5pm
  • Online Pager: QuickPager form
  • Email Pager: erooms-pager@columbia.edu
    Note: Provide a short (less than 200 characters) message that includes your name, location, call-back information, problem and, if possible, a level of urgency.

Additional Contact Information