CU Home
Columbia University Information Technology
Using Symantec Endpoint Protection: The Basics

Software > Security > Viruses > Symantec AntiVirus > Using Symantec Endpoint Protection: The Basics

Contents


Back to Top

Using LiveUpdate


LiveUpdate updates your virus definitions and program files for you. (You need to be connected to the Internet in order to run LiveUpdate.)

Running LiveUpdate regularly is critical to keeping your computer safe from newly discovered viruses. Without the latest updates, your computer is not protected! See Configuring Symantec Endpoint Protection for information on scheduling LiveUpdates.
  1. To run LiveUpdate manually, click on LiveUpdate on the left menu bar.




  2. You will see the LiveUpdate window. It will continue without any additional input. Please be aware that the process may take several minutes.




  3. You will see the following window when LiveUpdate is finished. You can click Close to close the window. Please note that the window will automatically close after a few seconds without any input as well.




Back to Top

Performing a Manual Scan

You can do a virus scan manually at any time.
  • Start Symantec Endpoint Protection and choose Scan for threats. Click on Full Scan.



Note: You can choose to perform a custom scan by choosing to Create a New Scan instead.


Back to Top

Disabling Symantec Antivirus


You should keep Symantec Endpoint Protection running at all times, but occasionally you may have to disable it in order to install other programs.
  1. To disable Symantec Endpoint Protection, open Symantec Endpoint Protection and then click Change settings from the left menu bar.




  2. Click Configure Settings next to Antivirus and Antispyware Protection. Click the File System Auto-Protect tab and uncheck the box labeled Enable File System Auto-Protect. Click OK.




  3. Click Configure Settings next to Proactive Threat Protection. Uncheck the boxes labeled Scan for trojans and worms and Scan for keyloggers. Click OK.



Important: It is imperative that you reenable Symantec Endpoint Protection once you are done installing programs that required you to disable it. To reenable:
  1. Open Symantec Endpoint Protection and then click Change settings from the left menu bar.

  2. Click Configure Settings next to Antivirus and Antispyware Protection. Click the File System Auto-Protect tab and check the box labeled Enable File System Auto-Protect. Click OK.

  3. Click Configure Settings next to Proactive Threat Protection. Check the boxes labeled Scan for trojans and worms and Scan for keyloggers. Click OK.

Back to Top

Responding to Virus Detections


Symantec Endpoint Protection notifies you automatically if a virus is detected on your computer and asks if you want to remove or repair it. If you are uncertain about what to do, first refer to the comprehensive Help Files within Symantec. If you need further assistance, contact us by visiting askCUIT - Helpdesk Online.


Back to Top