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Software > Email > askCUIT > Outlook Professional >
Using Outlook Professional: The Basics
Sending a Message
In this section, you will learn how to send e-mail in Outlook by sending a message to yourself.
- Select New Mail Message from the Actions menu or click New in the toolbar. An Untitled Message window is displayed.
- Type your e-mail address in the To field since you will send this test message to yourself.
- Enter something in the Subject: field that will identify the topic of your message accurately and concisely. Test would be a good choice in this case.
- Type a message in the message composition area.
- Click Send.
- You will then be prompted for your password. Type your password in the text box labeled password and click OK.

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Retrieving and Reading a Message
In this section, you will learn how to receive and open your e-mail messages. If you try to retrieve your new e-mail but receive a message that you have no new mail, just wait a few more minutes and attempt to retrieve your new e-mail again.
- Return to the Folders list.
- Click Inbox under Columbia IMAP (or whatever name you gave your account). Outlook will retrieve your new mail and display the list of e-mail messages in your Inbox. (If you are already in the Inbox folder, click Send/Receive.) Each message is represented by a message header summary.
- Click the message header to read its contents in the message window.
| Tips: |
You can open a message in a separate window by double-clicking the message header.
You must have an active network connection to view a message that is stored on the mail server. You do not need an active network connection to view any messages you stored in mail folders on your local hard drive. |
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Replying to a Message
Now you will reply to the test message you sent yourself.
- With your test message displayed, click either Reply or Reply to All. Outlook opens a new message composition window. The sender's e-mail address and subject heading (in this case, your own e-mail address and Test) are included automatically in the reply e-mail.
- Type a response to your test message in the message composition area.
- Click Send.
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Saving a Message to Your Local Hard Drive
In this section, you will move or copy your test message from your Inbox to a folder on your local hard drive.
How to Create a Local Folder
- From the File menu, select New and then click on Folder....

- In the Name: box, type a name for your Local Folder such as Saved Messages. Under Folder contains:, make sure that Mail and Post Items is selected. Underneath, make sure to click on the words Personal Folders. Then, click OK.

Saving Your Message to a Local Folder
- Select the message you want to move or copy.
| Tip: |
You can select multiple email messages by holding down the Control key and clicking on the emails you want to move or copy. You can also select all emails within a folder by pressing Control and A keys together. |
- Select either Move to Folder... or Copy to Folder... from the Edit menu. The Move or Copy window is displayed.
| Tip: |
You may not see Copy to Folder... in the Edit menu. To see this option, you will need to click . |

- Select the mail folder to which you want to move or copy the test message. (The mail folder you created in the section How to Create a Local Folder (above) should be listed under Personal Folders.)
- Click OK when you have selected a folder.
- Open the folder to verify that the message was moved or copied.

Move vs. Copy
Moving email messages to your local folders will remove them from the email server. This will help you in cleaning up your email account and facilitate your staying under the space quota. Keep in mind that messages that have been moved from the server to a local folder will only be accessible from the computer on which the local folder resides. Moving messages to your local folders can be an effective way to clean out your email account when you are unable to delete messages.
Copying email messages to your local folders will retain messages on the email server and thus, will have no effect on your disk space quota. Email that has been copied to your local folders will still be accessible from anywhere, since they will still be on the server. However, this is not an effective method in cleaning out your email account if you are experiencing disk quota issues.
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Deleting a Message
Now you will learn how to delete messages that you no longer need. It is very important that you remember to do this, because if you allow your INBOX (or other mail folders stored on your email account, where IMAP stores them) to continue to grow, you will eventually exceed your space quota and will be unable to access your e-mail.
- Close any open message windows so that you can view the message list from your Inbox.
- Select the test message.
- Click Delete. A strikethrough line appears over the message header. This indicates that the message is marked for deletion but not yet deleted permanently.
- To delete the message from your Inbox permanently, select Purge Deleted Messages from the Edit menu. When you purge messages, you will not receive a prompt asking you to confirm your intention, so be careful! If you don't purge a deleted message manually, it will be purged automatically when you quit Outlook Express.
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Tip: |
You can change your mind and Undelete a message BEFORE, but not after, you purge it. If you no longer want to mark a message for deletion, right-click on the message and select Undelete, or click on the message and select Undelete from the Edit menu. |
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Working with Attachments
Attachments are files that are sent along with e-mail messages. Before you send an attachment, you should find out if the recipient has a mail program that can accept attachments, and whether the recipient has software that can open the attachment you send.
Sending an Attachment
You can attach files from any Untitled Message window.
- Select New and then Mail Message from the File menu. An Untitled Message window is displayed.
- Select File... from the Insert menu. The Insert File window is displayed.
- Select the file you want to attach.
- Click Insert. The attachment's icon and filename name will appear in the Attach.. area (located at the bottom of the message header).
- Type any desired text in the message composition area then click Send.
Opening an Attachment
Outlook gives you the option of opening the attachment either in its native application (e.g., MS Word) or saving the attachment to your local hard drive.
- Double-click the message whose attachment you want to open.
- Double-click the attachment's icon.
Saving an Attachment
If you want to save an attachment to your local hard drive:
- Double-click the message whose attachment you want to save.
- Right-click the attachment's icon and select Save As.... The Save Attachment As window is displayed.
- Select the file type, enter a filename, and select the directory in which you want to save the file.
- Click Save.
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Tip: |
If you receive messages with large attachments, you can avoid filling up your email space by moving them to your local hard drive. |
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Archive Your Old Mail and Folders
An easy and logical way to manage old files is to catalog and archive your messages or folders.
- From the File menu, choose Archive... You may have to click on the double down arrow to see the option.
- Choose the folder to archive by clicking on it.
- Choose the date from which you want to store items, either by typing it in or by choosing it from the calendar, then click on the down arrow button.
- Browse to the location where you want to store the archived items by clicking on the Browse button.
- Choose an appropriate file name, such as the month being archived, and type it in the Archive File: field, then click OK. You will now have a compressed file of your folder to store for later use.
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Create Outlook Bar Shortcuts
To use your e-mail folders more easily you can create shortcuts. To do this you must indicate to Outlook where the .pst file you need to use is located.
- Expand the left bar of your choice by clicking on it.
- Choose New from the File menu, then Outlook Bar Shortcut. You may need to click on the double down arrow to see the choice.
- Choose the name of your folder from the list window and click OK. Your new shortcut will appear in the list of items on the left of your screen in Outlook. To move items to this folder, it is only necessary to select one or more of them, right-click on them, and choose Move to Folder...
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Giving a Colleague Access to your Outlook Inbox
- On your computer, select Mailbox <username> folder to highlight it.
- On File menu, select Properties.
- On the Permission tab, click Add in the Name/Role list and add your colleague. Warning: Setting the Default user will give everyone on the Microsoft Exchange server access to your folders.
- Select your user from the address list, click Add, then click OK.
- Select the Permission Roles for your colleague. You have to do this for each level of folders, from the top level (usually the Mailbox-<username>), to the bottom-level folder (any subfolders under Mailbox).
- On your colleague's computer, go to Tools menu, click Services. Select the Microsoft Exchange Server Information service and click on Properties.
- Go to the Advanced tab and click Add.
- Type either the e-mail alias name or your colleague's Display Name.
- Click OK. Access to your mailbox now appears in the listed available folders.
- If this error message appears: "The set of folders could not be opened. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator," then you probably have not given your colleague the correct permission to access your folder. Make sure you have given permission to all levels of folders above the desired folder.
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For Further Information
Select Microsoft Office Outlook Help from the Help menu.
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