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E-mail & Computing
FAQs

Telecommunications > askCUIT > NetPhone > FAQs

How can I reboot my Polycom phone?

I'm having a problem with my NetPhone service or phone.

Can I change the way my NetPhone voicemail is delivered?

Can I forward a NetPhone voicemail message to another number?

Can I set a referral extension on my NetPhone voicemail?

Does the NetPhone service include an intercom feature?

Can I set up shared/bridged lines with the NetPhone service?

How can I set up a PSC (personal security code)?

Can I access the contacts stored on my NetPhone from a different phone?

Can the NetPhone system do automatic call processing/distribution (ACD)?

How can I get a headset for my NetPhone?

Can I leave a voicemail message without listening to the outgoing greeting in the NetPhone system?

How do I use a headset with my NetPhone?

I unplugged my NetPhone and now it shows that I have zero voicemail messages.

How can I reset my NetPhone password?

My question isn't here -- Contact CUIT

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CUIT Helpdesk
(212) 854-1919
Mon–Thu 8am–11pm
Fri, 8am–7pm
Sat, 10am–6pm
Sun, 3pm–11pm

CUIT Helpdesk Support Center
202 Philosophy Hall
Mon–Fri, 10am–6pm
Some issues require an appointment in advance.

Email
askcuit@columbia.edu
askcuit.columbia.edu