CU Home
Columbia University Information Technology
PDAs

Telecommunications > Faculty and Staff > PDAs

CUIT Wireless Phone Protection


Program Details

Monthly Fee: $5.99 per month/per phone (must be added within 5 business days of purchasing the device)

Deductible: $50 for BlackBerry Bold, Storm, 8900 Curve, and Tour

Claim Limits: 1 claim per year Replacement Equipment:
  • CUIT may fulfill claims with new or remanufactured equipment
  • Color and features are not guaranteed
  • Our goal is to fulfill claims with the same make and model. If this is not possible, a similar device will be substituted.
Covered Incidents: Loss; theft; physical damage: broken charging or headphone port, broken trackball, sticky keys; and water damage

Cancellation policy: You may cancel your coverage at any time


Your Responsibilities
  • Report the claim of the incident to cuit-design@columbia.edu
  • If the phone is lost or stolen, call the CUIT help desk at 854-1919 to suspend service and prevent unauthorized calls. CUIT is not responsible for unauthorized calls made because you did not report your device missing.
  • If the phone is lost or stolen, notify Public Safety and obtain a crime/loss report.
            Morningside Pubic Safety     212-854-2792     Low Library room 111
            CUMC Pubic Safety           212-305-8100     Black Building rom 109
  • Damaged or recovered lost or stolen equipment must be returned within 30 days to CUIT.
  • CUIT does not cover the cost to research, replace, or restore data, or programs non-standard for the make and model.
  • CUIT will not repair/replace cosmetic damages; cracking, scratching, or other change in the exterior finish.