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Telecommunications > For Students > Cable TV (CUtv) CUtv subscription cable service may be ordered in many residences in individual rooms of some residences or the common area only of others. CUtv service provides over 100 channels including HBO, HBO Plus, Showtime, Showtime Plus, and seven HD channels. A list of channels can be found on our CUtv Channel Lineup page.
Back to Top How to Order Cable Service First verify that you have an AT&T ACUS account or to have one created at the site AT&T ACUS Service account. The cable television monthly fee of $34.99 is billed to your AT&T ACUS account. Apply for Service Housing and Dining Residents of the College and SEAS may subscribe for service by using the optional service online form at Optional Services. Individual Room Service Locations
Common Area Service Locations
Back to Top Connecting Your CUtv Cable Service After you have submitted a form for cable service, you will receive a confirmation that your cable service has been connected. You will need to provide your own cable-ready television and a coaxial cable connector. Instructions for connecting your television can be found in the Cable TV Connection Guide. Back to Top Cable TV/VCR Programming Fee A charge of $25 will be applied to the AT&T ACUS service account of the subscriber to cable television if we have to send a technician to program a TV or VCR for cable service. We can accept a request for this service from the subscriber of the cable service only. If this service is canceled by one member of a suite or roommate in a double, this fee will be applied before service is restored. New service cannot be implemented at the location unless the fee is paid. Back to Top Canceling Cable Service To cancel cable service, click the following link: Order or Cancel Optional Services Back to Top Reconnect Fee for Cancellations or Account Non Payments If you missed more than one bill payment due date, your cable service will be disconnected. Your service cannot be reconnected until you:
Back to Top Cable TV Coax Repair There is a $100 charge for repair to a damaged coax cable. This charge is not applicable for the first month of your service. However, if you report a problem with your cable service to the CUIT Client Service Desk at 212-854-1919 and a technician must replace the coax cable, this charge will be applied to the AT&T ACUS Service account for the subscriber of the service. Back to Top Time Warner Service
Graduate students living in other Columbia buildings who are interested in ordering cable service should contact Time Warner directly by calling 800-652-2253 or visit Time Warner's web site. |
