Columbia University Housing
Guide To Living
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Public Safety
Columbia Public Safety can be contacted at any time by dialing the campus Emergency Number at
ext. 99. They should be notified in the following circumstances:
- If suspicious persons,
activities, or incidents are witnessed anywhere on campus.
- If you are assaulted.
- If your room has been broken
into in any way.
- If any of your property is
stolen or vandalized.
- If your room key has been
stolen.
- If a fire occurs.
- If you witness any of the
above, or any other public disturbance.
Public
Safety can contact Columbia Emergency Medical Service (CAVA) if necessary and
will inform your RA and Residential Programs staff of the situation at an
appropriate time. For less urgent situations, you may contact Public Safety or your RA
directly. Except for holiday and
intersession periods, an RA will be on duty in your building each night between
9:00pm and 8:00am. RA on-duty schedules are posted at building security desks
or in the lobbies of the residence halls.
General Safety Guidelines: Inside the Residence Halls
- Keep your room and suite doors
locked at all times.
- Do not sign anyone into your
residence hall whom you do not know or who will not be in your company at
all times. Remember that you are responsible for anyone you sign in.
- Never open your door to
strangers. If a stranger asks to make a phone call, refer them to the pay
phones in the lobby, or in an emergency to the nearest RA. If the person
persists or tries to gain entry, contact Public Safety.
- Avoid keeping large amounts of
cash or valuables in your room.
- Stairs should not be used when
you are alone or as a means to escape pursuers or potential attackers. Go
to an area where other people are present.
- Never give out private
information to strangers over the telephone. This includes your voice mail
greeting. If you are the victim of telephone harassment, report it to
Public Safety and your Assistant/Associate Director (AD).
General Safety Guidelines: Outside the Residence Halls
- If you feel that you are being
followed, cross the street and remain alert.
- Avoid walking near dark
doorways, abandoned buildings, or other locations where someone could be
hiding. Avoid shortcuts and stay in well-lit areas.
- If a vehicle stops and the
occupant asks for directions, remain on the sidewalk and do not approach
the car.
- When arriving home by private
vehicle or taxi, ask the driver to wait until you are safely on campus
grounds, and preferably inside your residence hall.
- Arrive with your keys in hand
so that you can quickly open the door.
General Safety Guidelines: Elevator Safety
- Before entering an elevator,
check to see who is inside. If you do not feel comfortable, wait for the
next elevator.
- Never tamper with or abuse any
of the equipment or controls.
- Never pry open doors or hold
them open by the safety edges.
- Never exceed the capacity
posted in the elevator car.
- Should an elevator stop between
floors, use the emergency phone located in the elevator car; it will provide
direct access to Public Safety. They will give you proper instructions on
how to proceed.
- Never attempt to exit an
elevator that is stuck between floors without directions and assistance
from emergency personnel.
- Report elevator malfunctions to
212-854-2779. Specify the elevator location, the nature of the problem,
and the number of passengers in the elevator.
- Never use elevators in a fire.
General Safety Guidelines: Personal Safety
In the event of an emergency, call ext. 99. Utilize campus
Public Safety services to prevent criminal activities on and around campus. If
you are assaulted, remain calm, do not try to resist or overcome the suspect
and try to get a good description of him or her. Report the crime immediately
to Public Safety for assistance.
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Things You Need To Do: Procedures
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Customer Service Center
118 Hartley Hall - (212) 854-2775
Hospitality Desk
Hartley Lobby - (212) 854-2779
General Inquiries
housing@columbia.edu
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