Placing ReCAP Staff-side Requests

This section will be updated in Feb. 2008

Placing ReCAP Staff-side Requests

To Begin:
Open CLIO in staff side
Open Request form page https://www1.columbia.edu/sec/cu/libraries/offsite/offreq.html

Check item in CLIO
Get to item record (or summary of serial volumes & then to item record).
If there is "none" in the Action field, send the request to Clancy as before.
If there is a date in the Action field in the lower right corner:
Copy CLIO key(CLIO ID) [found in the upper right hand corner of item record page --3 letters & 4 numbers --7 digit combination]

Go to Request Gateway Page
Use first option [Mediated request].
Paste CLIO key in text box
Click on Submit. [This will take you to the order form for that item.]

On the item request form

Step 1:
The first box has bibliographic info.
The second box has Barcode info & a check box on the left.

Click on the check box for the item requested.
If it is a serial or multi-volume set click the check boxes for the volumes requested.
If the item has already been requested, instead of the check box, it will say OUT.

Step 2:
Please select a delivery method & delivery location.

The third box has radio buttons on the left, to choose between Item to library, or Electronic or Ariel delivery. [Please note that Ariel delivery is only used between libraries (this software is usually available in Interlibrary Loan departments of libraries).]

Click on the button for Item to library & pick delivery location. This text box has a pull down window.
Note: Delivery can be made to another library. So, please check request sheet to see if delivery was requested to another library. [The text box default is for the owning library.]

If EDD requests are selected, click on the button for Electronic.
Then, fill in the text boxes with the citation information.

Step 3:
Fill in requesting patron's contact information:

Note: Email address is a required field.

The CU Directory Lookup on Swift may be useful in checking on hard to read patron information.

Step 4:
Click on Submit button.

Transmission times are 9:30am and 2:30pm.

Follow-up: When you click on the submit button, it will take you to an acknowledgment page. You can return to the Request Gateway page by clicking the BACK button twice.