Low Plaza

Virtual Reference Service, Wireless Reading Rooms Among New Services Offered by Columbia Libraries

When students head to the libraries, they will be greeted by new services, including: book request and delivery service, virtual reference service, bibliographic software and wireless reading rooms. A description of the new services follows:

- BorrowDirect, the expedited book delivery service from Columbia, University of Pennsylvania and Yale, has expanded to included the book collections of Brown University, Cornell University, Dartmouth College and Princeton University. With the addition of these four institutions, the combined catalog from which Columbia users may borrow books exceeds 40 million volumes. Click on the "BorrowDirect" on the Library Web RequestIt page to search for and request a book not currently available at Columbia. Book delivery generally occurs within four days.

- Ask Us Now is the Libraries' newest research and reference service. Available Monday through Friday from 1:00 to 5:00 p.m., Ask Us Now is a virtual reference service utilizing web chat and co-browsing. Columbia students, staff and faculty are able to use this login service for help with electronic resources, CLIO (Columbia Libraries Online Catalogue) searches and general LibraryWeb assistance. Sessions may last up to 15 minutes and a transcript of URL's visited during the session are sent to the requester via email.

- End Note, a bibliographic software package, is available to all Columbia students, faculty and staff with a UNI at no cost through a University site license purchased by the Libraries. End Note allows users to search, retrieve and store citations from bibliographic databases such as ABI Inform, the Web of Science, Anthropological Literature, the MLA Bibliography or library catalogs. End Note also enables researchers to track their use of resources for a particular project or to maintain an ongoing list of relevant literature via searchable and customizable personal databases.

The Libraries are offering training courses throughout the fall semester to demonstrate the best use of End Note with CLIO, databases and other electronic resources available through LibraryWeb. Click to view a complete list of training sessions and workshops offered by the Libraries. .

- Wireless Connectivity is available in all of Columbia's libraries beginning this fall. In addition, AcIS has made the Libraries' reading rooms on Morningside campus fully wireless, no longer restricting network computing to a network jack. Future plans include extending wireless access in the Butler Stacks. To take advantage of the wireless network, an wireless network card or a laptop with built-in wireless networking is needed for your laptop computer. More information about wireless connectivity at Columbia is available on the AcIS Wireless Web site.

Columbia University Libraries is the nation's eighth largest academic library system, with 7.5 million volumes and 49,000 serials, as well as extensive collections of electronic resources, manuscripts, rare books, microforms and other non-print formats. The Library's web site is a gateway to the print and electronic collections and services.

Published: Sep 17, 2002
Last modified: Sep 18, 2002

Search Columbia News    Advanced Search  Help

Phone: 212.854.5573    Office of Public Affairs