President Bollinger welcomes the audience to Columbia University, including ServiceNation Forum organizers, 9/11 families and Columbia students, and describes the University's commitment to public service.

New York Governor David A. Paterson stresses the importance of incorporating service into everyday life, both as individuals and as members of a larger community. In his address, he announces that he will elevate the office of Director of the New York State Commission on National and Community Service to a cabinet position.