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The
mission of the Division of Investigations is to review and follow up on
every incident to ensure
that
all reasonable actions have been taken to resolve the matter. We provide a caring
nurturing
environment to victims and witnesses. Although
many complaints are not criminal
in
nature, the Division of Investigations will work with you to resolve even
a minor complaint or problem.
The
Division of Investigations is assisted at various phases of an
investigation by other members in
the
Department. Investigations proceed under the direction of the
Director. Incidents are
reviewed
and a course of action is
determined.
Contact with the victim is made and, if warranted,
an
investigation is launched. Law enforcement
agencies
are informed, and assistance is rendered
when
appropriate. Victims and witnesses are afforded assistance,
including accompanying
them
through the entire court process, when appropriate.
Confidential reports are
prepared
to
document
the findings of these investigations.
The
Division of Technology assists members of the University in identifying
programs and products
that
will enhance
the safety
of students, staff, faculty, and visitors. Additionally, the
Division of
Technology will assist in the development and
installation
of products designed to protect
the
physical assets of the University.
The
Division of Technology also manages University ID card access.
This office, located in Room
111A
Low Library, is responsible for ensuring the proper access to
physical spaces on campus that the
University ID Card provides to
students, faculty, and staff. A web-based tool has been developed
for
cardholders to use when encountering
ID card access problems in campus locations. To request access,
click on
https://www1.columbia.edu/sec/cu/publicsafety/tickets/index.html.
Students, faculty, and staff
may continue to call the Physical
Security Support helpline at 212-854-8500, Monday to Friday, during
business hours.
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