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Vol.25, No. 02 Sept. 10, 1999

AIS Completes Y2K Testing of Computers, Phones

Administrative Information Services (AIS), which is responsible for the central administrative computer applications and the University's telephone system, is pleased to report that these major areas and the hardware and software that support them are now ready for the year 2000.

Ensuring compliance of the administrative systems took three years. These systems include many different student, alumni development, financial, payroll, personnel and research administration applications.

From the initial assessment of each application to the final testing phase, the conversion process required a painstaking level of detail, according to AIS officials. Most applications contain hundreds of different programs, each containing hundreds or thousands of code lines.

"The difficulty was in knowing just where a problem might occur—all the systems had to be looked at line by line," explained Dwight Childers, director of software and consulting services, the AIS group responsible for applications programming.

The programming staff spent seemingly endless hours sifting through the programs and making the necessary changes, at the same time keep up their day-to-day work on critical systems, such as payroll processing.

Other projects were postponed, where possible.

AIS staff worked with dozens of vendors and hundreds of products and many major and minor upgrades had to be installed to ensure Y2K compliance. In addition, the Operations and Technology Services group, headed by Anthony Cirillo, established a small but complete duplicate of all AIS systems, for testing purposes.

During the past year, the most challenging part of the project began—formal testing.

"In our wildest dreams, no one—and I do mean no one—could ever fully understand what it meant to test every system," observed AIS Deputy Vice President Bob Juckiewicz, "It had never been done before. We didn't have anything to go on. But we did it, with lots of hard work and long hours by our staff and by many other people around the University."