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Financial Aid Problem Form

Please fill out this form ONLY if you questions or concerns about your financial aid. A Columbia e-mail address is REQUIRED so that we may respond to your inquiry. You will receive a response within one business day.

Before you submit this form, please ensure that you have submitted all of your documents, signed your promissory note(s) for your loans and/or have received a disclosure statement from the lender for any Graduate PLUS or private loans for which you were approved. Please also review the Ask Us FAQs prior to submitting this form.

First name:       Last name:  
Columbia E-mail:  
Telephone:  
Problem(s)/Issue(s): My Stafford loans do not appear on my SSOL account
My private loans have not been disbursed to my account
I want to apply for a refund
My scholarship funds have not been disbursed to my account
I need to know the status of my loans
I was charged a late fee, but all documentation was submitted by 9/1/09
Other (specify below)
Detail: