1. Email

a. How do I read my e-mail through pine?
b. How do I read my e-mail through an internet browser?
c. How do I set up my e-mail in my internet browser?
d. How do I set up e-mail forwarding?
e. How do I set up a vacation auto-reply message?
f. How do I retrieve/read a Word document e-mail attachment?
- For PC in Pine
- Netscape / CubMail
g. How do I attach files?
- For PC in Pine
- Netscape / CubMail
h. Editing Commands for Pine and Pico
i. How do I get a student's e-mail address?
j. How do I send multiple e-mails? How do I send e-mail to undisclosed recipients?
k. How do I send an e-mail and have it replied to another address?

2. Printing & Scanning

a. How can I print to the hallway network printer?
b. How do I scan pictures or documents?

3. Web Authoring

a. How do I set up personal/club pages?
b. Composer or Macromedia Dreamweaver
c. How do I set up a page for my course?
d. How do I set up a page for my profile/research?
e. How do I set up a bulletin board for my class?
f. How do I read a pdf document online? What is pdf format?

4. Antivirus

a. What is a virus?
b. How does a virus spread? What are its the symptoms?
c. How can I protect myself from getting a virus?
d. A brief introduction of Norton AntiVirus software
e. What do you do when you think you have a computer virus?

5. Disk Management and Maintenance

a. If the computer freezes, can I still recover my file?
b. How do I set up Auto-Save?

Answers
1. Email
a. How do I read my e-mail through Pine?

• After you have logged into Cunix, log in to your e-mail account by typing "pine" at the "$" prompt.
  Example: $pine
  
  

• At the Folder Index screen, use the arrow keys to indicate the option you would like to view and press Enter. Or you may press the letter preceding the option to choose the option you would like to view. For example:

• To view messages from your Inbox, either press the up arrow once and Enter or simply press the "I" key. You will then enter your Inbox where you can press Enter on the message that you would like to view. The message will appear on the screen.
  
  

• To see the next message, press N (Next Msg) or the down arrow key.
  
  

• To go back to the message index, press I (Index).

• If it is a multi-page document, press the spacebar to scroll down the page. (from BC)

For more information on how to use Pine, please visit AcIS' Introduction to Pine.

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CUBMail is a web-based mail program you can use with your browser to access your mail remotely via IMAP. Through CUBMail, you may send e-mail, save copies of it to a sent-mail folder, and create an address book. All sessions begin at the Login screen.

• Begin by entering your username and password in the appropriate fields.
  
  

• Once you have filled in these fields, click on the "Login" button to proceed.
  
  

• Once you are logged in, you may click on INBOX to select the messages you would like to read. (from AcIS)

For more information on how to use CUBMail, please visit AcIS' Introduction to CUBMail.

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• After launching Netscape Communicator, click on Edit (on the top menu bar) and select Preferences.
  
  

• Then click on Mail & Newgroups and the menu will expand.
  
  

• Under Mail & Newsgroups, click on Identity, then type in your name and your FULL e-mail address.
  
  

• Next, click on Mail Servers, then click Add next to Incoming Mail Servers. A Mail Server Properties Menu will pop up.
  
  

• Under the General tab, type in the Server Name, which is imap.columbia.edu, and type in your Cunix username (i.e. the letters and the numbers before "@columbia.edu"). You can also specify how often you want Netscape Messenger to check for new e-mail. Click "OK" when done, and you will be taken back to the Mail Server Menu.
  
  

• Under the Outgoing Mail (SMTP) server, type smtp.columbia.edu. Type your Cunix username for the Outgoing Mail server user name. Click on "OK", and you are all set!
  
  

• To read e-mail through Netscape Communicator, click on Communicator (on the top menu bar) and select Messenger. The program will ask for your Cunix username password before it will check your e-mail. (from Daniel)

If you want to download more detailed instructions on how to configure Netscape Messenger, you can download AcIS' Netscape Messenger Tutorial in pdf format.

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• You can forward incoming mail to another address using a .forward file. These are plain text files and can be created using cat, Pico, Emacs, or other commands. The mail system always check for these files when mail arrives, so if either exists, it is used.
  
  

• http://www.columbia.edu/acis/email/delivery/

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e. How do I set up a vacation auto-reply message?

• http://www.columbia.edu/acis/email/delivery/

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• For PC in Pine
  
  

• Netscape / CUBMail
  Double-click on the document, and a menu will pop up asking you if you want to save the attachment to a disk or simply open the file. It is strongly recommended that you save the attachment to a disk to avoid virus vulnerablity.

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• For PC in Pine
  
  

• Netscape / CUBMail
  For Netscape Messenger, click on Attach, then File, and click on the appropriate file you want attached.
  For CUBMail, click Browse next to the Attachment field, then click on the file you want attached. Click Attach when you are done selecting the file.

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You can use Columbia University On-line Directory: First, launch Netscape Navigator. From the Columbia Home Page, choose Directories. Type in the student's name and click on Search. (from Bus)

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• To send multiple e-mails, simply put a comma after each e-mail address you want the message to be sent to.
  
  

• Sending e-mail to undisclosed recipients means that you want to send an e-mail message to large groups of people without disclosing who you are sending it to.
  
  

  • In CUBMail, simply type in the e-mail addresses that you want to be undisclosed in the BCC address line.
    
    

  • In Pine, press Control R in the address header, and the address header will expand. Then, simply type in the e-mail addresses in the BCC address line.
    
    

  • In Netscape Messenger, select BCC in the top address line.
    
    

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Sometimes, you may be sending an e-mail on behalf of someone, so you may want the e-mail to be replied to another address.

• In Pine, after you press Control R in the address header, the address header will expand. Type in the desired address that the e-mail recipient should reply to in the "Reply-To" line.
  
  

• In Netscape Messenger, select "Reply To" and type in the address.

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The hallway network printer is for instructional purposes only, not for project uses. To request this set-up, please e-mail swhelp@columbia.edu or call the Help Desk at 854-5123.

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b. How do I scan pictures or documents?

Instructions for scanning images
Instructions for scanning text

If you have problem operating the scanner, please consult with a Lab Consultant.

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c. How do I set up a page for my course?

Often students contact their instructors before the course to request copies of their course syllabus. Therefore, by making all course syllabi, assignments, links to required readings, and bibliographies available via the web, students will have the opportunity to review course materials and prepare for their classes in advance (e.g., purchasing books, acquiring readings from the library, etc.). We anticipate that most of the students' questions will be answered by their reading course information on the web site. However, please note that posting the course information to the web does not preclude instructors from photocopying course syllabi for their students. We expect that students who misplace the photocopy, or would like updated course information will refer to the course web site when necessary.

Instructors are required to submit a copy of their course syllabus (both electronic and paper copies) to the CUSSW Office of Computing and Instructional Technology (Faculty Mailbox # __, 622 W. 113th Street, NY, NY 10025 OR e-mail swhelp@columbia.edu) by the following deadlines:

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d. How do I set up a page for my profile/research?

As part of our effort to create an effective presence for CUSSW on the World Wide Web, we have included information about the School's faculty. We maintain a page for all full-time faculty members with a "snapshot" of their professional interests, current research, practice experience and recent publications. If you would like to see an example of a profile, click on Faculty Profiles on the CUSSW Faculty web page.

To create your own faculty profile, please provide the following information (preferably using Microsoft Word) on a diskette or as an e-mail attachment:

• A list of your professional interests
  
  

• The title and a descriptive paragraph of each of your current research projects
  
  

• A description of your practice experience
  
  

• A list of select recent publications

We would like to include a photograph with your profile. Please select a photograph of yourself and include it with your diskette. The photo will be returned to you. If you would like, we can take a digital photograph at your convenience. If you have any questions, please feel free to contact Sylvia Shultz at 854-5180 or e-mail.

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Web Boards (CUBboards) provide online, Web-based forums for class discussions or announcements. Access can be limited to members of a given course or section. To request a CUBboard, fill out this request form.

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PDF stands for portable document format. It is commonly used for web-publishing. To read pdf documents, you need to have Adobe Acrobat Reader installed in your computer. Adobe Acrobat Reader is free and can be downloaded at this site.

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4. Antivirus
a. What is a virus?

Basically, a virus is a computer program written by individuals who are using their programming knowledge for negative means. At best, some viruses are simply annoying and even mildly humorous; past viruses have made keyboards beep or caused all the letters in a document to fall to the bottom of the screen. At their most serious, computer viruses can delete your hard drive, permanently incapacitate your entire machine, or send embarrassing or slanderous e-mails in your name. These programs resemble human viruses in that their only real purpose is to reproduce and make more copies of themselves. Like organic viruses, they embed themselves in an unsuspecting host (your computer or floppy disk) and can even mutate like a cold or flu. (from BC)

For more information, you can visit the AcIS' 15-minute series on What is a Computer Virus?

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b. How does a virus spread? What are its symptoms?

Many times a virus will elicit such symptoms as a decrease in memory or disk space. Some viruses lay dormant and do not adversely affect your machine, while other viruses can destroy valuable data. Frequently used public machines are at the most risk because of the large number of different users and floppies coming in contact with them. Files you download from the web and public FTP sites are at high risk for viruses. If you are downloading anything from the net, make sure it is from a site you trust.

A virus will not infect you unless you open the file or run the program where the virus lives. There are many types of viruses. The most common type of virus in the lab is the Macro Virus, which affects MS Word and other word-processing documents. If you get error messages that do not allow you to save your documents, if your document will save only as a template, if MS Word freezes as soon as you open a document, or if your document is full of strange characters, you may have a virus. Macro viruses directly affect Microsoft Word and Microsoft Excel documents. There are several hundred known MS Word macro viruses. These viruses spread through Word documents because Word's advanced template system makes it an opportune environment for viral mischief. This is problematic because people exchange a document a lot more than they do executables or floppy disks. Macro viruses are also very easy to create or modify. Although other word processors like WordPerfect and Ami Pro do not support the reading of Word documents, these viruses can infect them as well. (from BC)

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d. A brief introduction of Norton AntiVirus software:

Columbia University has purchased a site license for Norton AntiVirus software that allows any Columbia employee or registered student to use the program on a University or personal workstation. Norton AntiVirus (NAV) detects and removes computer viruses from your computer and prevents new infections from diskettes, CDs, and downloads. NAV is available for Windows 95/98, Windows NT 4.0, Windows 2000, and Macintosh OS 8.0 and up.

For more detailed information regarding Norton AntiVirus and the download of this program, please visit AcIS's Norton AntiVirus page.

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If you suspect that you have a virus, remain calm and call the Help Desk at 4-5123 for help.

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5. Disk Management and Maintenance
a. If the computer freezes, can I still recover my file?

Your chance of file recovery strongly depends on if you have saved your file or not. It is good practice to always save a file under a name and keep saving as your continue working on the document. If you have not saved your file under a name, your chance of recovery is drastically decreased.

We strongly recommend that users save and save often because backing up files is the user's own responsibility. Please see "how to set up Auto-Save" for more information on saving your files.

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To set up Auto-Save or Auto-Recover in Word, go to Tools in the Menu bar, then click on Options. Under Options, you will see many tabs, and one of the tabs is Save. Under Save, please check (if not already checked) "Save AutoRecover info". You can also specify how often you want your file to be auto-saved. The default time is 10 minutes, but this setting can be changed by the user.

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