| Supported Hardware
The OCIT department supports the computers and printers that
were purchased, installed and configured by the School's OCIT
department.
Unsupported Hardware
Any hardware which is not listed under the category of "Supported
Hardware" is not supported, in particular the following
hardware:
- Personal printers (home and office)
- Personal laptops
- Personal Digital Assistants (PDAs), i.e Palm Pilot , IpaQ,
etc.
Limited laptop support may be available from the CUIT
Helpdesk
at 102 Philosophy (854-1919). Please consult your warranty
for additional support. See the CUIT web site for more
detailed
information: http://www.columbia.edu/acis/ Shared/Public/Research Computers
There are three public computers for faculty research purposes currently located in cubicles on the 7th and 8th floors (cubicles 722B, 722E, and 822D). These are designed to address intermittent research related computer needs. Each computer has standard software applications including MS Office Professional Suite, SPSS, SAS, Acrobat, Mozilla Firefox, etc. and Internet access, but no printing capabilities. See the following web page for a full list of software. The computer located in cubicle 722E also has an Epson scanner available.
We define a public computer as one that is open and accessible and is
set-up as a lab computer. Therefore no documents should be saved on the
computer. For maintenance and security purposes, these computers will
be periodically wiped.
The policies governing the use of the computers are designed based on recommendations by the School's ARD-OSP Advisory Group, which is composed of faculty and research scientist. Faculty members and research project staff may reserve a shared/public/research computer (cubicles 722B, 722E, and 822D) in hour increments, for up to two (2) hours each day. Reservations can be made up to fourteen days (14) in advance. To reserve a computer, use your Virtual EMS account to check the availability and reserve a computer. For login assistance please contact swrooms@columbia.edu.
We will monitor the computers use and modify the policies based on
feedback. Email your feedback to swhelp@columbia.edu.
Secure Hard Drive Erase
If you are discarding old project/research computers, OCIT will securely erase information from the hard drives. To receive this service, you can either drop off the hard drive in room 419 or email your request to us at swhelp@columbia.edu and we will schedule a time to come by and remove the hard drive. Once the drive is securely wiped, the hard drive will be returned to the project.
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