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cross-cultural
variations in perception of health
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folk practices, spiritual/psychic healing
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‘good health’ of variable value :
proactive vs. reactive
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‘normal’ one place may be ‘illness’
another
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culturally sensitive communication
practices
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non-verbal
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silence, distance, eye contact, emotional
expression,
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concept of time
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verbal
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formality [names, speed of speech],
rapport, subjects
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