STAFFING.XLS	Telephone Staffing Problem
	Day	Evening
Shift	9am-5pm	6-9pm
Hours per shift	8	3		Total Cost
Calls per hour	12	10
Cost per hour	Ý$ÝÝÝÝÝÝÝ 10	Ý$ÝÝÝÝÝÝÝ 15
Cost per worker	Ý$ÝÝÝÝÝÝÝ 80	Ý$ÝÝÝÝÝÝÝ 45
Number of workers to hire
Limit	20	20
Number of Calls
					Minimum
Expected Results	Day	Evening	Total		Requirement
Wives	15%	20%			240
Husbands	10%	30%			180
Single Adult Males	10%	15%			210
Single Adult Females	10%	20%			160
No Answer	55%	15%