How to reward & keep good people
Using incentives (Chester Barnard)
- material incentives, e.g., money
- non-material inducement: prestige, power
- working conditions
- pleasant social env./shared purpose
- participation in org. decision-making
Give guidance, instead of ordering
Promote entrepreneurial, innovative behavior
- encourage questioning, experimenting,
- don’t just punish
Create positive sum games around incentives