
Online Mortgage Shopping
by Broderick Perkins
From the Nolo.com Real Estate Center
Plug into the Web world of home mortgages, loans
and lenders.
A growing number of consumers browsing the Web for housing are taking
side trips to look for the perfect mortgage. In fact, within the next
five years, some 10% to 20% of all mortgages will be Net-based and as
many as 85% of refinanced and equity mortgages will originate electronically.
That's because Internet technology makes comparing loans a breeze. What's
more, online loans offer 24-hour convenience, process faster and are often
cheaper than their brick and mortar counterparts.
Online mortgages aren't, however, without their dangers. Here, we explore
the benefits and alert you to the potential pitfalls of shopping for your
mortgage online.
Mortgage Information ("No-Loan") Sites
Mortgage websites come in two basic flavors: those sites that don't offer
loans (called "no-loan" sites) and those that do.
No-loan sites don't broker or lend mortgage money, but typically provide
mortgage content, information and news as well as mortgage rates -- just
what most mortgage shoppers want and need.
Sites like
HSH.Com and Bank Rate Monitor (
http://www.bankrate.com) keep daily tabs on mortgage rates, indexes and
market events that push costs up or down. You can visit sites like these
to obtain the latest regional average rates on purchase, refinance, equity
and other mortgages.
Offering vast libraries of mortgage information for consumers, these
sites are also a great place to examine mortgage programs, learn mortgage
lingo, understand underwriting, get questions answered about the loan
qualification process, crunch numbers with online mortgage calculators,
check your credit and obtain other pertinent information, such as market
trend analyses, forecasts and a host of other useful features.
No-loan sites are also referred to as "referral" sites because
they introduce you to a host of participating lenders, either through
advertisements or links embedded in the content. The referrals could be
useful provided you gather enough of them to adequately compare loan costs.
That's a tedious process.
In the no-loan site category, don't overlook informative government,
quasi-government and trade sites, including Fannie Mae (
http://www.fanniemae.com), Freddie Mac (
http://www.freddiemac.com), the U.S. Department of Housing and Urban Development
(
http://www.hud.gov) and Mortgage Bankers Association of America (
http://www.mbaa.org). These sites offer information about the latest mortgage
programs, conforming loan amount changes, and general consumer and industry
information. They also offer complaint services for mortgage problems
on or off the Net.
Mortgage Money Sites
Online mortgage loan sites that offer direct access to loans come in three
basic varieties: direct or single lenders, auction sites and multi-lender
shopping sites.
Direct or single lender sites. Most mortgage websites are direct
lender sites. These include mortgage lenders such as Countrywide (
http://www.countrywide.com) and Norwest (
http://www.norwest.com), as well as all-purpose banks that make mortgage
loans, like Wells Fargo (
http://www.wellsfargo.com) and Bank of America (
http://www.bankofamerica.com).
If, for whatever reason, you've already decided to borrow from a particular
lender, you might consider visiting its website. Simply search for the
name of the financial institution you are interested in to see what's
available, or check the online real estate section of your local newspaper.
Many of the direct lender sites offer general consumer information, but
it's impossible on the Web to compare rates among them. These lenders
rarely provide complete product price information including points, fees,
lock periods and the like.
Auction sites. Some mortgage sites allow you to complete a loan
application, which is then sent to lenders who, in turn, compete for your
business. Some of the lenders are sub-prime lenders making these sites
a possible choice for you if your credit is damaged. You won't get immediate
feedback, but must wait a day or so for several offers. To compare more
loans you'll have to repeat the process on each site. Auction sites include
LendingTree.com,
GetSmart.com, and
RealEstate.com.
Multi-lender shopping sites. Shopping sites are your best fit
if you are a discriminating mortgage shopper who demands details. It's
not necessary to complete an application before you shop for a mortgage
using more variables than some brokers use. You enter the loan amount,
property details and other information and you'll get current rates, APR,
points, even settlement costs for each loan from dozens of lenders. You
can sort loans by each factor. You can also put loans side-by-side and
make apples-to-apples comparisons of interest rate adjustments, margins,
life caps, year-by-year payment totals and interest costs and tax benefits.
You can even compare the home as an investment with other financial investments.
If you choose to complete an application, mortgage shopping sites review
your application, process the required documentation and ship your loan
to the lender for further review and underwriting.
While many shopping sites rely largely on traditional mortgage distribution
channels,
E-Loan.com,
QuickenLoans.com,
iOwn.com, and
HomeAdvisor.com are among the few large shopping sites that cut out the
costs of loan officers and brokers.
Tips for Purchasing a Mortgage Online
Window shopping for online mortgages is a lot easier than actually completing
the process electronically.
A confusing array of mortgage site types, mortgages that simply aren't
a good fit for automated underwriting (built for speed and best suited
for assembly line, cookie-cutter loans, typically refinanced and equity
mortgages for borrowers with excellent credit), and consumers' own technophobias
thwart many from cashing in on the proliferation of online mortgages.
Home purchase mortgages involve two parties and a longer and more complicated
escrow process (that's the time between signing a contract and transferring
ownership). If something goes wrong, the computer can't sit down with
you and work it out. Likewise, if you have bad credit, a loan specialist
will have to decide if you can qualify for a more expensive sub-prime
loan and, if so, which one. Unfortunately, mortgage websites typically
don't work well for shoppers with less than top-notch credit.
Also, first-time homebuyers often need a lot of hand holding that a cold
Internet interface can't provide. Still other consumers have security
concerns and avoid online mortgages.
Before you complete an online mortgage application for a purchase, refinance
or equity loan, consider these tips:
- Attend a mortgage workshop, seminar or class or sit down with a good
book or traditional mortgage broker to get briefed on the mortgage process.
- Choose an online broker licensed and regulated by your state.
Your state's regulatory agency may be at a loss to handle problems with
outside lenders.
- Check out the lender, too. The broker finds your loan, but a lender
underwrites and finances it. Verify the online lender's status with
the Federal Deposit Insurance Corp. (
http://www.fdic.gov/regulations/information/index.html) or another federal
regulatory agency that governs mortgage lenders.
- Use online technology to your advantage. Shop around using online
brokers, "click and mortar" brokers who are both on and off
the net and traditional "brick and mortar" brokers and lenders.
Get the best rate and terms before you apply. Offline lenders know online
lenders can be competitive and they will try to offer you a better deal.
- Don't be taken by the ease of completing applications online. Do
your research, complete one when you've found the loan you want -- and
then stick with it. Each subsequent application triggers another credit
check and lenders could reject your applications after your credit report
reveals numerous credit checks in a short period.
- Don't complete an online mortgage application if you can't follow
through. If you fill out an application at work, but don't have Internet
access at home, you'll defeat the purpose of the automated online mortgage
process. Online brokers use email to help you track your mortgage's
progress and to advise you of interest rate fluctuations. Some sites
allow you to track your mortgage application's progress and funding
online.
- Get a rate lock. Online or off, a rate lock -- in writing -- guarantees
you a certain rate and terms for a given period of time.
- Consider security issues. It is possible, but not very likely, that
someone might steal your online mortgage application information. But
it's probably a lot easier to break a window at your mortgage broker's
office and ransack the files than it is to hack into a heavily secured
online mortgage site.
- Beware of come-ons. Use the same diligence when you shop online as
you would shopping elsewhere. The same teaser-rate, bait-and-switch
and small print games that occur offline unfortunately also exist on
the Web.
Click
here for related information and products from Nolo.com.
|