Real World Supply Chain Assessment and Improvement:
Lessons Learned in Training and Implementation

David C. Juran
Harvey Dershin


We discuss a practical approach to implementing supply chain assessment and improvement, with references to a recent case example. Principles for implementation are described, including examples for communicating supply chain concepts to practitioners, metrics for supply chain performance evaluation, links between various supply chain elements, organizational structures for supply chain management, and four specific cross-cutting issues. Opportunities for collaboration between practitioners and theorists are proposed, and some related obstacles are discussed.

This paper has been submitted to Production and Operations Management. To request a copy of this paper in its entirety, please send me an e-mail message.

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Last updated December 1, 1998

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