David C. Juran
73 Minuteman Drive Milford, CT 06460
(203) 876-0086 dj114@columbia.edu http://www.columbia.edu/~dj114

Education

Ph.D. (1997) Cornell University
Johnson Graduate School of Management, Ithaca, NY
Areas of Concentration:
    Operations Management
    Operations Research
    Organizational Behavior

M.B.A. (1993) University of New Haven
Graduate School, West Haven, CT
    Concentration in Operations Research

B.A. (1981) University of California (UCLA)
College of Fine Arts, Los Angeles, CA
    Major in Music Education

Academic Honors
    Columbia Business School Robert W. Lear Award (2002)
    Cornell University EMBA Globe Teaching Award (2002)
    Finalist, Columbia University Presidential Teaching Award (1999)
    Informs Doctoral Colloquium (1996)
    AACSB National Doctoral Fellow (1993-94)
    Cornell University Doctoral Research Fellow (1993-97) 
    University of New Haven Graduate Fellow (1992-93)
    UCLA Chancellor's Marshall (1981)
    Kappa Sigma Scholarship-Leadership Award (1979)

Employment History

COLUMBIA BUSINESS SCHOOL, NEW YORK, NY
Contract Assistant Professor (1997-2001, 2002-present)
Adjunct Assistant Professor (2001-2002)
    MBA courses in Managerial Statistics, Decision Models, and Applied Regression Analysis
    EMBA required courses in Managerial Statistics and Decision Models
    Average teaching evaluation 4.8 out of 5.0
    Reference: Paul Glasserman (Senior Vice Dean); (212) 854-4102

NEW YORK UNIVERSITY (STERN SCHOOL OF BUSINESS)
Adjunct Assistant Professor (1999-2001, 2002-present)
Visiting Assistant Professor (2001-2002)
    MBA courses in Operations Management, Operations Strategy, Quality Management, and Decision Models
    EMBA courses in Operations Management and Decision Models
    Undergraduate courses in Operations Management and Decision Models
    Average teaching evaluation 6.8 out of 7.0
    Reference: Michael Pinedo (Department Deputy Chair); (212) 998-0281

CORNELL UNIVERSITY (JOHNSON SCHOOL OF MANAGEMENT)
Visiting Assistant Professor (2000-present)
    MBA course in Operations Management
    EMBA course in Statistics for Management
    Average teaching evaluation 4.8 out of 5.0
    Reference: L. Joseph Thomas (Associate Dean); (607) 255-4854

1993 to Present
Independent Management Consultant
Clients have included Au Bon Pain, Kelly Services, Newton-New Haven, Pfizer, Walker Digital, Filter Media, Carl Zeiss, The Leasing Exchange, Novantas, Consumer Eyes, MTV Networks.

Memberships

Board of Reviewers, Juran Fellowship Program, Juran Center for Quality Leadership, University of Minnesota (2003 - present)
Board of Examiners, Connecticut Award for Excellence (1997 - present)
Institute for Operations Research and the Management Sciences
Academy of Management
American Society for Quality
Decision Sciences Institute

Research

Published/Submitted

(2003) Using Worker Personality and Demographic Information to Improve System Performance Prediction. Accepted for publication by Journal of Operations Management. With Lee Schruben.

(2002) Real World Supply Chain Assessment and Improvement: Lessons Learned in Training and Implementation. Journal of Cost Management. With Harvey Dershin.

(1999) The Effects of Low Inventory on Productivity Norms. Management Science 45 (12) 1664-1678. With Kenneth L. Schultz and John W. Boudreau

(1998) Modeling and Worker Motivation in JIT Production Systems. Management Science 44 (12) 1595-1607. With Kenneth L. Schultz, John W. Boudreau, John O. McClain, and L. Joseph Thomas.

(1998) The Integration of Management Science and Psychology. Journal of Strategic Performance Measurement 2 (6) 12-18.

(1997) The Simulation of Self-Directed Production Systems: Incorporating Human Factors. Ph.D. Dissertation, Johnson Graduate School of Management, Cornell University.

(1996) Productivity and Quality in Self-Directed Work Groups: The Role of Personality. 1996 North East Quality Control Council Conference Proceedings. With Kenneth L. Schultz, John W. Boudreau, John O. McClain, and L. Joseph Thomas.

(1996) Stochastic Modeling and Simulation of Work Group Performance in Lean Manufacturing Systems: The Role of Personality. 1996 MSOM Conference Proceedings. With Kenneth L. Schultz, John W. Boudreau, John O. McClain, and L. Joseph Thomas.

(1996) Work Group Performance in Lean Manufacturing Systems: Which WIP Worries Workers? Decision Science Institute Orlando Conference Proceedings 1996. With Kenneth L. Schultz, John W. Boudreau, John O. McClain, and L. Joseph Thomas

Research in Progress

Personality and Performance in Serial Worksharing Systems. Columbia Business School working paper. With Kenneth L. Schultz, Tove H. Hammer, and John O. McClain.

Managing for Quality. Forthcoming book. With Joseph M. Juran.

The Danbury Hatters Case: 100 Years Later. Columbia Business School working paper.

Conference Presentations

October 2003: Leasing Exchange Conference (Tucson, AZ)
Equipment Survey.

October 2002: Leasing Exchange Conference (Tucson, AZ)
Default Loss Study and Report.

May 2000: Informs Conference (Salt Lake City, UT)
Within-Group Interdependence Effects in Operating Contexts.
Session Chair, Models of Work Group Performance.

May 1999: Informs Conference (Cincinnati, OH)
Defect Rates and Worker Attributes: Is there an Error-Prone Personality Type?

November 1997: Decision Sciences Institute Annual Meeting (San Diego, CA)
The Simulation of Self-Directed Production Systems.

October 1997: Informs Conference (Dallas, TX)
Personality and Performance in Production Systems.
Session Chair, Emergent Approaches to Production Line Management.

August 1997: Academy of Management National Meeting (Boston, MA)
Personality and Performance in Serial Worksharing Systems.

November 1996: Informs Conference (Atlanta, GA)
Productivity and Quality in Low-Inventory, Lean Production Systems.

October 1996: 50th Annual North East Quality Control Conference (Farmington, CT) Productivity and Quality in Self-Directed Work Groups: The Role of Personality.

June 1996: MSOM Conference (Dartmouth College, Hanover, NH)
Stochastic Modeling and Simulation of Work Group Performance in Lean Manufacturing Systems: The Role of Personality.

April 1993: New England Business Administration Association Conference (New Haven, CT) Supplier Evaluation at Juran Institute.