Michael Hauben 523 Hudson Street, Apt #5RN New York, NY 10014 E-Mail: hauben@columbia.edu http://www.columbia.edu/~hauben/ _________________________________________________________________ EDUCATION Teachers College (9/95 - 5/97) New York, NY MA in Communication Columbia College of Columbia University (9/91 - 5/95) New York, NY BA in Computer Science MAJOR: Computer Science & Communication Dearborn High School (9/87 - 6/91) Diploma earned 6/91 Dearborn, MI _________________________________________________________________ EMPLOYMENT EXPERIENCE Ziff-Davis, New York, NY Analyst (July 1997 - present) * Primary responsibility was 2nd Level helpdesk support for 900 workstations * Also helped with 1st level support * Documented Solutions to problems for TIPS database * Environment: Windows 95, 3.11 and NT 4.0, Novell 3.11, Lotus Notes 4.52, Microsoft Office 95 & 97 * Pentium Desktops and Laptops, Macs Columbia University Postmaster and Consultant for Electronic Mail, Academic Information Systems (AcIS) (June 1995 - August 1996) Student Lab Consultant (UI), Academic Information Systems (AcIS) (September 1996 - May 1997) (October 1991 - May 1995) * Supervised AcIS computer laboratories * Consulted in AcIS computer laboratories * Responded to end-user problems, questions and requests * Introduced new users to basic skills and more advanced skills * Worked with Apple Macintosh family(IIci, Power Macs), HP 712/60 Workstations, NeXT Workstations, Unix Operating System, and Graphical X-Windows Terminals * Supported Word, Excel, MacWrite II, MacDraw, MacPaint, HyperCard, Improv, Mathematica, Xwindows Apps, Fetch and Other Mac Internet Apps. * Worked with the Internet and Bitnet computer networks * Assisted users in searches on Nexis and Lexis, World Wide Web, WAIS, Gopherspace, FTP, etc. Ethernet Dorm Consultant, Residence Hall Network Project, AcIS (September 1992 - May 1993) & (Sept 94 - Present) * Consulted in Dorm Ethernet Pilot Program * Helped initial installation of various Ethernet Hardware * Troubleshooted when student's Ethernet Connections stopped working * Interviewed Student Participants to enquire about uses * Trained and answered Student's questions during Office Hours * Helped uninstall and debrief participants Teaching Assistant, Columbia Journalism School New Media Department (September 1994 - December 1994) for "Reporting in Cyberspace", J6010-003 Instructor: Journalist Joshua Quittner * Helped plan prototype of The Columbia Internet Observer WWW Page * Taught lectures on basic unix and internet tools * Taught lectures on On-Line Communications (Netnews, irc, talk, e-mail, etc) * Taught lectures on History and Cooperative Culture of the Net * Answered Students' live and emailed questions about the Internet, Usenet, etc * Answered Instructor's questions Computer Class Instructor, AcIS (September 1993 - December 1993) * Taught Introductory Macintosh and Unix skills Class * Used Special Macintosh Computer Classroom Technical Writer, AcIS (June 1993 - September 1993) * Wrote the IBM PC version of the manual to the Dormitory Ethernet Project, based on the existing MAC Version. * Changes including writing up Introduction to Novell Netware, intro. to FTP and intro to Telnet. * This manual was distributed to students connecting to this new ethernet computer connection. Business Office Consultant, AcIS (June 1993 - September 1993) * Worked in AcIS's main front office * Communicated with Columbia Student, Staff and Faculty about AcIS's policies * Managed Columbia CUNIX system user database * Introduced new users to Columbia's Computer Facilities * Dealt with users problems involving their Columbia computer account * Answered People's general questions about AcIS * Operated the Print Out! Station * Sold extra services provided to users by AcIS _________________________________________________________________ SonicNet Programmer (Summer 1994) * Programmed applications for a BBS in TDBS (a version of DBase's xBase Language.) * Researched local Internet T-1 line providers * Digitized video, sounds and photographs for download from BBS * Helped manage TBBS BBS Software * Established Usenet Newsgroups on TBBS _________________________________________________________________ University of Detroit Mercy Microcomputer Analyst, Computer Center (June 1988 - August 1992) * Worked independently on a variety of problem-solving issues * Responded to end-user problems, questions and requests * Installed and maintained personal computers and mainframe terminals * Diagnosed and repaired on-site software and hardware problems * Skilled with Unisys A3K, IBM PC - PS/2 family, Apple Macintosh family, Amiga and associated peripherals * Skilled with most major IBM PC family and Apple Macintosh family software * Instructed end-user on MS-DOS, various applications, telecommunications & BASIC _________________________________________________________________ INTERNET SKILLS World Wide Web, NCSA HTTPD, Mosaic/Netscape 2.0/Lynx, WAIS, Gopher, Netnews (t/rn,tin,nn), Electronic Mail, Pine, MM, FTP, Telnet, Archie, Fetch, Eudora Lite/Pro, Mailstrom, Newsgrazer, WinVN, FreeAgent. COMPUTER LANGUAGES AND OPERATING SYSTEMS C, HTML, CGI-Bin scripts, Pascal, Lisp, BASIC, Forth, UNIX (SunOS 4.1.3, SOLARIS 2.3/4), Linux, Unix & MS-Dos Shell Scripts, PC-DOS, MS-DOS, Microsoft Windows, Netware 386, PRO-DOS, DOS 3.3 (Apple). SPECIAL SKILLS * Knowledge of LEXIS/NEXIS search language * Editor and Contributor to the Amateur Computerist Newsletter (1988 - present) * On-Line editor and maintainer of ftp archival site, newsgroup & WWW site * Freelance Review Writer * Participation in Electronic Bulletin Board Systems (BBS's) (1985 - present) * Remote System Operator (1987 - 1991) * Disk Jockey at WBAR Barnard College Radio. Played Ambient and Techno Music (1994 - 1997). HONORS & Awards * Member, ACM * Member, IEEE and IEEE Computer Society * Dean's List Columbia University * J. Henry Esser Scholarship (Columbia Alumni Scholarship) * Philip Yacos Scholarship (Columbia Alumni Scholarship) * Referenced in Howard Rheingold's book The Virtual Community, Addison-Wesley Pub. Co., c1993 * Dearborn Heights Rotary Club Scholarship * Floyd L. Haight Scholarship * National Honor Society (high school) * Detroit Area PreCollege Engineering Program (DAPCEP) * Commended, National Merit Scholarship PRESENTATIONS * Live Radio Interview 11/2/94 on KUCI, 88.9 FM - University of California Irvine for the Cyberspace Report. * Book Reading 1/94 at Henry Ford Community College in Dearborn, MI. * Researching the "Net": A talk on The Evolution of Usenet News and The Significance of the Global Computer Network. Given to Columbia University's student ACM Chapter on 4/24/94. * Interview on University of California, San Diego Radio Station November '94. * Researching the "Net". Given to the Mid-Manhattan Library on 5/1/95. * Appeared in a Japanese Documentary about the Internet. 7/2/95 on NHK, TV Tokyo * Guest Speaker at Hypernetwork '95 Beppu Bay Conference. 11/24/95 in Beppu, Oita Prefecture, Japan. Topic "Netizens and Community Networks" * Presented The Effect of the Net on the Professional News Media at INET '96 on June 27, 1996. * Presented "Culture and Communication: Usenet and Community Networks" at IFIP WG 9.2/9.5 in Corfu, Greece on May 8, 1997. RESEARCH & PUBLICATIONS * Netizens and Community Networks in the February 1997 issue of the CMC Magazine. * Chapter "Birth of Netizens" in Shumpei Kumon's The Age of Netizens published 1996 by NTT Press. * Netizens in The Thinker Vol 2, No. 5 February 2, 1996, p. 1. Stanford University. * Paper "On-Line Public Discussion and the Future of Democracy" as part of the proceedings for Telecommunities '95: Equity on the Internet * Chapter "Interview with Henry Spencer on Usenet News and C-News" in Internet Secrets published 1995 by IDG Books. edited by John R. Levine and Carol Baroudi * Book "Netizens: On the History and Impact of Usenet and the Internet" due out May 1997 from IEEE Computer Society Press. * A New Democratic Medium: The Global Computer Communications Network. AHKCUS Quarterly, no. 14 July 1994, p. 26. Special Issue on Hong Kong Media Facing 1997. * Exploring New York City's Online Community in the May 1995 issue of the CMC Magazine. * Netizens in February 1997 issue of CMC Magazine.