Michael Hauben
523 Hudson Street, Apt #5RN
New York, NY 10014
E-Mail: hauben@columbia.edu
http://www.columbia.edu/~hauben/
_________________________________________________________________
EDUCATION
Teachers College (9/95 - 5/97)
New York, NY MA in Communication
Columbia College of Columbia University (9/91 - 5/95)
New York, NY BA in Computer Science
MAJOR: Computer Science & Communication
Dearborn High School (9/87 - 6/91) Diploma earned 6/91
Dearborn, MI
_________________________________________________________________
EMPLOYMENT EXPERIENCE
Ziff-Davis, New York, NY
Analyst (July 1997 - present)
* Primary responsibility was 2nd Level helpdesk support for 900 workstations
* Also helped with 1st level support
* Documented Solutions to problems for TIPS database
* Environment: Windows 95, 3.11 and NT 4.0, Novell 3.11, Lotus Notes 4.52,
Microsoft Office 95 & 97
* Pentium Desktops and Laptops, Macs
Columbia University
Postmaster and Consultant for Electronic Mail, Academic Information
Systems (AcIS)
(June 1995 - August 1996)
Student Lab Consultant (UI), Academic Information Systems (AcIS)
(September 1996 - May 1997) (October 1991 - May 1995)
* Supervised AcIS computer laboratories
* Consulted in AcIS computer laboratories
* Responded to end-user problems, questions and requests
* Introduced new users to basic skills and more advanced skills
* Worked with Apple Macintosh family(IIci, Power Macs), HP 712/60
Workstations, NeXT Workstations, Unix Operating System, and
Graphical X-Windows Terminals
* Supported Word, Excel, MacWrite II, MacDraw, MacPaint, HyperCard,
Improv, Mathematica, Xwindows Apps, Fetch and Other Mac Internet
Apps.
* Worked with the Internet and Bitnet computer networks
* Assisted users in searches on Nexis and Lexis, World Wide Web,
WAIS, Gopherspace, FTP, etc.
Ethernet Dorm Consultant, Residence Hall Network Project, AcIS
(September 1992 - May 1993) & (Sept 94 - Present)
* Consulted in Dorm Ethernet Pilot Program
* Helped initial installation of various Ethernet Hardware
* Troubleshooted when student's Ethernet Connections stopped working
* Interviewed Student Participants to enquire about uses
* Trained and answered Student's questions during Office Hours
* Helped uninstall and debrief participants
Teaching Assistant, Columbia Journalism School New Media Department
(September 1994 - December 1994) for "Reporting in Cyberspace",
J6010-003
Instructor: Journalist Joshua Quittner
* Helped plan prototype of The Columbia Internet Observer WWW Page
* Taught lectures on basic unix and internet tools
* Taught lectures on On-Line Communications (Netnews, irc, talk,
e-mail, etc)
* Taught lectures on History and Cooperative Culture of the Net
* Answered Students' live and emailed questions about the Internet,
Usenet, etc
* Answered Instructor's questions
Computer Class Instructor, AcIS
(September 1993 - December 1993)
* Taught Introductory Macintosh and Unix skills Class
* Used Special Macintosh Computer Classroom
Technical Writer, AcIS
(June 1993 - September 1993)
* Wrote the IBM PC version of the manual to the Dormitory Ethernet
Project, based on the existing MAC Version.
* Changes including writing up Introduction to Novell Netware,
intro. to FTP and intro to Telnet.
* This manual was distributed to students connecting to this new
ethernet computer connection.
Business Office Consultant, AcIS
(June 1993 - September 1993)
* Worked in AcIS's main front office
* Communicated with Columbia Student, Staff and Faculty about AcIS's
policies
* Managed Columbia CUNIX system user database
* Introduced new users to Columbia's Computer Facilities
* Dealt with users problems involving their Columbia computer
account
* Answered People's general questions about AcIS
* Operated the Print Out! Station
* Sold extra services provided to users by AcIS
_________________________________________________________________
SonicNet
Programmer (Summer 1994)
* Programmed applications for a BBS in TDBS (a version of DBase's
xBase Language.)
* Researched local Internet T-1 line providers
* Digitized video, sounds and photographs for download from BBS
* Helped manage TBBS BBS Software
* Established Usenet Newsgroups on TBBS
_________________________________________________________________
University of Detroit Mercy
Microcomputer Analyst, Computer Center (June 1988 - August 1992)
* Worked independently on a variety of problem-solving issues
* Responded to end-user problems, questions and requests
* Installed and maintained personal computers and mainframe
terminals
* Diagnosed and repaired on-site software and hardware problems
* Skilled with Unisys A3K, IBM PC - PS/2 family, Apple Macintosh
family, Amiga and associated peripherals
* Skilled with most major IBM PC family and Apple Macintosh family
software
* Instructed end-user on MS-DOS, various applications,
telecommunications & BASIC
_________________________________________________________________
INTERNET SKILLS
World Wide Web, NCSA HTTPD, Mosaic/Netscape 2.0/Lynx, WAIS,
Gopher, Netnews (t/rn,tin,nn), Electronic Mail, Pine, MM, FTP,
Telnet, Archie, Fetch, Eudora Lite/Pro, Mailstrom, Newsgrazer,
WinVN, FreeAgent.
COMPUTER LANGUAGES AND OPERATING SYSTEMS
C, HTML, CGI-Bin scripts, Pascal, Lisp, BASIC, Forth, UNIX
(SunOS 4.1.3, SOLARIS 2.3/4), Linux, Unix & MS-Dos Shell
Scripts, PC-DOS, MS-DOS, Microsoft Windows, Netware 386,
PRO-DOS, DOS 3.3 (Apple).
SPECIAL SKILLS
* Knowledge of LEXIS/NEXIS search language
* Editor and Contributor to the Amateur Computerist Newsletter (1988
- present)
* On-Line editor and maintainer of ftp archival site, newsgroup &
WWW site
* Freelance Review Writer
* Participation in Electronic Bulletin Board Systems (BBS's) (1985 -
present)
* Remote System Operator (1987 - 1991)
* Disk Jockey at WBAR Barnard College Radio. Played Ambient and
Techno Music (1994 - 1997).
HONORS & Awards
* Member, ACM
* Member, IEEE and IEEE Computer Society
* Dean's List Columbia University
* J. Henry Esser Scholarship (Columbia Alumni Scholarship)
* Philip Yacos Scholarship (Columbia Alumni Scholarship)
* Referenced in Howard Rheingold's book The Virtual Community,
Addison-Wesley Pub. Co., c1993
* Dearborn Heights Rotary Club Scholarship
* Floyd L. Haight Scholarship
* National Honor Society (high school)
* Detroit Area PreCollege Engineering Program (DAPCEP)
* Commended, National Merit Scholarship
PRESENTATIONS
* Live Radio Interview 11/2/94 on KUCI, 88.9 FM - University of
California Irvine for the Cyberspace Report.
* Book Reading 1/94 at Henry Ford Community College in Dearborn, MI.
* Researching the "Net": A talk on The Evolution of Usenet News and
The Significance of the Global Computer Network. Given to Columbia
University's student ACM Chapter on 4/24/94.
* Interview on University of California, San Diego Radio Station
November '94.
* Researching the "Net". Given to the Mid-Manhattan Library on
5/1/95.
* Appeared in a Japanese Documentary about the Internet. 7/2/95 on
NHK, TV Tokyo
* Guest Speaker at Hypernetwork '95 Beppu Bay Conference. 11/24/95
in Beppu, Oita Prefecture, Japan. Topic "Netizens and Community
Networks"
* Presented The Effect of the Net on the Professional News Media at
INET '96 on June 27, 1996.
* Presented "Culture and Communication: Usenet and Community
Networks" at IFIP WG 9.2/9.5 in Corfu, Greece on May 8, 1997.
RESEARCH & PUBLICATIONS
* Netizens and Community Networks in the February 1997 issue of the
CMC Magazine.
* Chapter "Birth of Netizens" in Shumpei Kumon's The Age of Netizens
published 1996 by NTT Press.
* Netizens in The Thinker Vol 2, No. 5 February 2, 1996, p. 1.
Stanford University.
* Paper "On-Line Public Discussion and the Future of Democracy" as
part of the proceedings for Telecommunities '95: Equity on the
Internet
* Chapter "Interview with Henry Spencer on Usenet News and C-News"
in Internet Secrets published 1995 by IDG Books. edited by John R.
Levine and Carol Baroudi
* Book "Netizens: On the History and Impact of Usenet and the Internet"
due out May 1997 from IEEE Computer Society Press.
* A New Democratic Medium: The Global Computer Communications
Network. AHKCUS Quarterly, no. 14 July 1994, p. 26. Special Issue
on Hong Kong Media Facing 1997.
* Exploring New York City's Online Community in the May 1995 issue
of the CMC Magazine.
* Netizens in February 1997 issue of CMC Magazine.