The Amateur
Computerist
Summer 2012 May 1 Netizen Celebration Volume 22 No. 1
Table of Contents
Greetings on the 15
th
Anniversary . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 1
Netizens and Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8
Netizens Expose Distortions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 17
My thinking on Netizens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 22
[Editor’s Note: The following are greetings received by May 1, 2012 and read at the
celebration of the 15
th
Anniversary of the print edition of Netizens: On the History and
Impact of Usenet and the Internet by Michael Hauben and Ronda Hauben released on
May 1, 1997.]
Greetings on the 15
th
Anniversary
of the Print Edition of Netizens
1) From San Francisco, California
Dear Jay and Ronda:
I clearly remember the time when you both shared with Larry and me the concept
of Netizens and the scope of the Netizen book. I was intrigued because it was so
different, and Larry was immediately captivated by what he called the ‘universality of
the concept.’
The three of you actually started a movement that has circled the globe! Think
about that. So few of us ever make a contribution of that magnitude. As is often
recorded over time, the originators don’t always get the credit for the best of
ideas…although personal credit was not ever high on your agenda. You have the
knowledge that your ideas indeed have caught hold and are being replicated in many
ways across the world, improving communication in society and challenging old para-
Webpage: http://www.ais.org/~jrh/acn/
Page 1
meters.
I congratulate you on your achievement!
With respect and love, Margaret
2) From a Japanese Network activist who accompanied Michael in 1995 when Michael
was invited to Japan
Dear Jay,
Thank you for your kind invitation.
I am doing fine, was asked to give a talk in India a few weeks ago on “Netizen”
at the Internet Governance related conference and mentioned about Michael and the
Book, remembering you all.
I have cced this to Prof. Kumon and also Ms. Chika Sekine who met Michael at
the Hypernet conference back in '95, I believe, when we invited Michael.
Will try to send some words.
Best, Izumi
Later Izumi sent this greeting: “Netizen” is really a special term for us, in the mid
'90s when we found the Internet, I felt “this is it.” The term Netizen very much
symbolizes what we have been looking for an active, free-spirited being, no
specialist, crossing the border of cultures, states and minds on the planet. We owe a lot
to people who coined this term and nurtured the concept. Thank you,
3) From the Chairperson of the Internet Society of China
Dear Jay,
Netizens in China are happy to catch the opportunity of Internet age to participate
and improve themselves from the participation. It’s a great historical process for the
Chinese Nation!
This is what I’d write in honor of the 15 anniversary of the book “Netizen.”
Wish you and Ronda have a nice gathering with friends.
Qiheng
4) From an Internet research scholar in France
Dear Jay, Dear Ronda,
Thank you for your message! I was very happy to read about the luncheon you’re
organizing to celebrate the 15
th
anniversary of the publication of Netizens, and if I had
been in New York, it would have been a pleasure to participate. So here’s my small
contribution to the event:
Sixteen years ago, I started working toward a Ph.D. on the political uses of the
Page 2
Internet at University Paris 7. At the time, in France, few people were connected to the
Net outside universities, and I felt the need to explain the origins of the network. But
where was I to find the books? Remember 1996: no Amazon, no Google, and buying
a book overseas meant a lengthy mail-order process, often taking over a month. So you
can imagine my joy when I discovered Netizens, available online on the University of
Columbia’s server, and for free, too! It was truly amazing to me, and the very fact of
finding it got me thinking about the gift economy of the internet. Netizens is a
landmark study from which I learned and quoted at length. Its worldwide readership
testifies to its importance in the field of Internet studies.
[I think I first came across Netizens as a posting in one of the Usenet newsgroups
I was following at the time (uspolitics, if I remember correctly). I was so happy to have
found it that I printed out entire chapters :-) ]
Happy celebration, and all the best from Vivian
5) From Berlin, Germany
From me too, of course...the book was a real milestone…we all also remember
Michael fondly, of course....
Ron
6) From Bloomfield Hills Michigan
Dear Ronda and Jay,
We thank you for your invitation to the luncheon, and are sorry that geography
prevents us from being there. Don’t forget to put a blurb in your local papers about the
anniversary to get a little publicity. The Netizen book was assigned to Tom in an
Information Technology class at the University of Michigan. The professor believed
that the internet would be a universal vehicle of trading ideas, and of course she was
right.
Congratulations that your book is still as relevant as it was 15 years ago. We are
certain that this ceremony is greeted as enthusiastically as the original event.
Best wishes, Tom and Olga
7) From Oita, Beppu Bay Japan
(15
th
Anniversary of the hardcover book Netizens Celebration)
My dear old memory of Michael Hauben
In 1995 April, I heard that Mr. Michael Hauben, the inventor of the word
“Netizens,” was scheduled to visit Oita, a small local city in southwest part of Japan.
I was very excited and decided to welcome him. A boyish-looking young man who has
just grown up to an adult appeared through the conference room door and said hello.
It was Mr. Michael Hauben from the USA.
Page 3
First, I had sent him a welcome message through the E-mail saying please come
to Oita Japan. Michael kindly checked the Internet in advance to learn what I was and
what I was interested in. He prepared “A little New York Cookbook” and presented it
to me. I was really delighted to see the lovely, tiny book filled with beautiful
illustrations of cookies and other simple foods. I picked up some of them and actually
cooked them in home. I took the pictures of the dishes and posted to the Internet.
Michel was delighted as well.
http://www.coara.or.jp/~mieko/cheese.htm
New York is my long-cherished city. In 1998, I sent him a message to visit NYC
and finally could meet not only him but also his parents in the city. I carried his book
Netizens Japanese version with me and asked him to put the author’s message on it. I
also visited his apartment and exchanged greetings. This was a great memory in my
life.
I don’t like to use the subjunctive mood if he were alive, but he had passed away
too early, too young. I wish him to watch the developing Internet world and network
citizens much and much more. If he were here, he would have invented another new
concept of Netizens.
I highly value the memory of Michael Hauben and pay my respects to Michael’s
parents Jay and Ronda who strongly promote the Netizenship all around the world. I
and my husband Ken are very proud of being the everlasting friends of Michael Hauben
who is now smiling and silently watching us from Heaven. Yes, Michael lives forever
in our hearts.
Mieko
8) From Shanghai China and for this year NYC
Netizens change the world, especially China. Thanks to the internet, we can make
our voice now. That’s what I want to say.
Hanting
9) From Beijing, China
It is an important celebration for the 15
th
anniversary of the book: Netizens: On the
History and Impact of the Usenet and the Internet. I am very glad to give a greeting.
Netizens is a power of people. It is our unprecedented option to impact the style
of society, more importantly, to create the ideal world existing in all the peoples’ hearts
around the world. Everyone who uses the internet to make our world better, especially
the pioneer who discovered the Netizen’s story, turned the Netizen from a rhetoric
word to a new media, new life and new power. I want to give my honor and respect for
them, I know Michael is one of them. I want to thank him, and I also will do my best
to continue this job without salary, only with my conscience and responsibility.
Page 4
Yunlong
10) From a Senior IT Professor, Lucian Blaga University, Sibiu, Romania
Dears Ronda and Jay,
I am very happy that this seminal and beloved book is now a “surprisingly mature
teenager” and I greet from all my heart the initiative to pay tribute to the book itself and
to its authors. Moreover, I think that the message is as important as it was from the very
beginning, I am proud to be a virtual participant now at the Anniversary as well as an
enthusiast reader 14 years ago (when I translated the key concept of Netizen), and I
look forward to similar influential messages.
All the best, Boldur
11) From a Professor in Political Science, Waseda University, Japan
Congratulation of the 15 years of your book on “Netizens.”
The word “Netizen became popular now in Asia. My “Global Netizen College”
in Japanese had about 1.5 million accesses,
http://www.ff.iij4u.or.jp/~katote/Home.shtml
http://www.ff.iij4u.or.jp/~katote/exchange.html
and there are over 2.5 million web sites which use the Japanese word “Netizen” by
Google search.
In South Korea, Netizen is one of the most popular words for their communica-
tion, like “netizenship,” “netizen vote” or even “netizen revolution.”
In China, the biggest internet country in the world, made the new word “Netizens”
in Chinese Wikipedia, as Ms. Ronda Hauben reported in detail in “China in the Era of
the Netizen.”
http://zh.wikipedia.org/wiki/ (This page links to the netbook and to Michael’s netbook
page)
http://blogs.taz.de/netizenblog/2010/02/14/china_in_the_era_of_the_netizen/
Thus, we might be proud of our tasks as a pioneer of the “Rights of Netizens”
http://www.columbia.edu/~rh120/netizen-rights.txt
I hope your further activity for the freedom of expression and your good health.
Yours, Tetsuro
12) From Berlin Germany
Dear Jay and Ronda,
Wendy and I congratulate you to the 15
th
anniversary of _Netizens_.
The tools used by netizens have evolved enormously over the course of time.
Electronic communication has developed from bulletin boards through mail lists and
Usenet, on through Web-based forums and text messaging, and now on to Facebook
Page 5
and Twitter. Some of the older modes of communication are still in use; others have,
by and large, fallen by the wayside. And it remains to be seen how the commercial
aspects of the newer forms will play out, as well as how attempts by governments
around the world to regulate and control Internet communications will affect our usage
of electronic media.
Certainly these tools have been used to advance political goals (both admirable
and, sometimes, less admirable), and I am sure others will want to say more about this
topic.
From my perspective, electronic communications have also been an essential tool
allowing me to communicate with others who share my involvement in a programming
language called Max/MSP. This is a system relatively few people are aware of outside
of the fields of computer music and digital audio production. Indeed, it was originally
known primarily only in a handful of universities and research centers studying
acoustics and electronic music. The power of Internet communication is that it has
allowed people, spread extremely sparsely around the world, to form an intensely
supportive community. We have shared knowledge, helped each other solve problems,
spread news of exciting projects and even professional work opportunities. And this
vital community has continually provided a platform for more people to become
engaged, from new users of Max/MSP struggling with their first projects through to
highly experienced users and the original developers of this software tool. And, as this
community has grown, so we are now seeing Max/MSP being used to shape sound in
radio and television broadcasts, theaters, even by commercial sound design for leading
international enterprises. The chances are that something you recently heard be it the
‘snap’ of some digital camera, sound effects on a television program or on stage, or a
hit record on the radio was shaped with Max/MSP. I was recently involved in a
project to develop ways of allowing children with special needs, particularly extreme
physical disabilities, to actively participate in music making. This would not have been
possible without the software tool
Max/MSP, but it would also not have been possible without the dissemination of
knowledge about this software facilitated by netizenship.
Wendy and I wish Jay and Ronda continued success in their work with actively
encouraging netizens to form new activities. We sincerely hope that more and more of
these will be forces for betterment socially, scientifically, artistically, and politically
– around the world.
With all best regards, Peter and Wendy
13) From the Secretary General of the People’s Solidarity for Participatory Democracy
Seoul, South Korea
Dear Ronda and Jay,
Congratulation on the 15
th
anniversary of the release of “Netizen.” Nowadays,
Netizens in the world are playing a crucial role for changing the world. Communication
Page 6
on line with internet has been helping participatory democracy to develop.
Thank your family for excellent researches and activities in promoting participa-
tory democracy.
Best regards, Taeho
14) From Yaoundé, Cameroon (West Africa) 2009
Dear Ronda,
I am happy to be in contact with an author I did appreciate and lengthily quoted
in an important paper. As an anthropologist, I could only use a limited aspect of your
research. I do hope I will learn more from you as far as connecting people around the
world is concerned. In the MOST program, the concern is the linkage between research
and public policy, i.e., scientific results and decision making. Netizenship is another
scale of linkage among the people around the world. Netizenship is therefore a key
point to raise and to work on, precisely as the world is going as liberal as global. I must
however tell you how inspiring your book was to me for that specific point.
Lets us keep in contact. And please, extend my regards to your close friends or
collaborators.
Best wishes, Charly
15) From Piscataway, New Jersey
The most striking thing to me about Netizens is that it seemed to predict how the
internet could be used. When the book was written, the internet was not part of the
mainstream in the way it is now. There were online communities, and it seems that
there was a togetherness and an openness online, which helped inspire Michael’s ideas.
But maybe those communities were more limited at the time, simply because there
were not as many internet users. Their impact was harder to see in the world. Recently,
we have been seeing the internet used as a tool by movements like the revolutionaries
in Egypt and the Occupy movement here.
With the internet’s widespread use there comes conflicts. There have been debates
over net neutrality, and in general, it seems to be more and more commercialized. But
also with such wide use, and because it still does have an openness, it can be a very
effective tool for democratic movements.
Mitchell
16) Anonymous:
“Netizens around the world stand with you now
Page 7
Netizens and Communication:
A new Paradigm
by Ronda Hauben
[Note: This is a slightly edited version of a talk presented on May 1, 2012 at a small
celebration in honor of the 15
th
Anniversary of the publication of the print edition of the
book Netizens]
I. – Looking Back
Fifteen years ago on May 1, 1997, the print edition of Netizens: On the History
and Impact of Usenet and the Internet was published in English. Later that year, in
October, a Japanese translation of the book was published. Today we are celebrating
the occasion of the 15
th
Anniversary of this event.
In honor of this occasion I want to both look back and look forward toward trying
to assess the significance of the book and of Michael Hauben’s discovery of the
emergence of the netizen. I want to briefly look at what has happened in the interim of
these 15 years toward trying to understand what new advance this development makes
possible.
By the early 1990s, Michael recognized that the Internet was a significant new
development and that it would have an impact on our world. He was curious about what
that impact would be and what could help it to have a beneficial impact.
The book was compiled from a series of articles written by Michael and by me
which were posted on the Net as they were written and which sometimes led to
substantial comments and discussion.
The most important article in the book was clearly Michael’s article, “The Net and
Netizens: the Impact the Net Has on People’s Lives.”
Michael opened the article with the prophetic words, which appeared online first
in 1993: “Welcome to the 21
st
Century. You are a Netizen (a Net Citizen) and you exist
as a citizen of the world thanks to the global connectivity that the Net makes possible.
You consider everyone as your compatriot. You physically live in one country but you
are in contact with much of the world via the global computer network. Virtually, you
live next door to every other single Netizen in the world. Geographical separation is
replaced by existence in the same virtual space.”
[Netizens, Chapter 1, p. 3]
Michael goes on to explain that what he is predicting is not yet the reality. In fact
many people around the world were just becoming connected to the Internet during the
period in which these words were written and posted on various different networks that
existed at the time.
But now fifteen years after the publication of the print edition of Netizens, this
description is very much the reality for our time and for many it is hard to remember
or understand the world without the Net.
Page 8
Similarly, in his articles that are collected in the Netizens book, Michael looked
at the pioneering vision that gave birth to the Internet, he looked at the role of computer
science in the building of the ARPAnet network, at the potential impact that the Net
and Netizen would have on politics, on journalism, and on the revolution in ideas that
the Net and Netizen would bring about, comparing this to the advance brought about
by the printing press. The last chapter of the book is an article Michael wrote early on
about the need for a watchdog function over government in order to make democracy
possible.
By the time the book was published in a print edition, it had been freely available
online for three years. This was a period when the U.S. government was determined to
change the nature of the Net from the public and scientific infrastructure that had been
built with public and educational funds around the world to a commercially driven
entity. While there were people online at the time promoting the privatization and
commercialization of the Internet, the concept of netizen was embraced by others, by
many who supported the public and collaborative nature of the Internet and who wanted
this to grow and flourish.
The article “The Net and Netizens” grew out of a research project that Michael
had done for a class at Columbia University in Computer Ethics. Michael was
interested in the impact of the Net and so he formulated several questions and sent them
out online. This was a pioneering project at the time and the results he got back helped
to establish the fact that the Net was having an important impact on a number of
people’s lives.
Michael put together the results of his research in the article “The Net and
Netizens” and posted it online. This helped the concept of netizen to spread and to be
embraced around the world. The netizen, it is important to clarify, was not intended to
describe every net user. Rather netizen was the word to describe those on the Net who
took up to support the public and collaborative nature of the Net and to help it to grow
and flourish. Netizens at the time often had the hope that their efforts online would be
helpful toward creating a better world.
Describing this experience in a speech he gave in Japan and which subsequently
became the preface to the Netizens book, Michael explained: “In conducting research
five years ago online to determine people’s uses of the global computer communica-
tions network, I became aware that there was a new social institution, an electronic
commons, developing. It was exciting to explore this new social institution. Others
online shared this excitement. I discovered from those who wrote me that the people
I was writing about were citizens of the Net or Netizens.” [Netizens, Preface, p. ix]
Michael’s work which is included in the book and the subsequent work he did
recognized the advance made possible by the Internet and the emergence of the
Netizen.
The book is not only about what is wrong with the old politics, or media, but more
importantly, the implications for the emergence of new developments, of a new politics,
of a new form of citizenship, and of what Michael called the “poor man’s version of the
mass media.” He focused on what was new or emerging and recognized the promise
Page 9
for the future represented by what was only at the time in an early stage of develop-
ment.
For example, Michael recognized that the collaborative contributions for a new
media would far exceed what the old media had achieved. “As people continue to
connect to Usenet and other discussion forums, the collective population will contribute
back to the human community this new form of news,” he wrote. [Netizens, Chapter 13,
p. 233]
In order to consider the impact of Michael’s work and of the publication of the
book, both in its online form and in the print edition, I want to look at some of the
implications of what has been written since about netizens.
II. – Mark Poster on the Implications of the Concept of
Netizen
One interesting example is in a book on the impact of the Internet and globaliza-
tion by Mark Poster, a media theorist. The book’s title is Information Please. The book
was published in 2006. While Poster doesn’t make any explicit reference to the book
Netizens he finds the concept he has seen used online to be an important one. He offers
some theoretical discussion on the use of the “netizen” concept.
Referring to the concept of citizen, Poster is interested in the relationship of the
citizen to government, and in the empowering of the citizen to be able to affect the
actions of one’s government. He considers the “Declaration of the Rights of the Man
and the Citizenas a monument from the French Revolution of 1789. He explains that
the idea of the Rights of Man was one effort to empower people to deal with
governments. But this was not adequate and the concept of the rights of the citizen, he
proposes, was an important addition.
“Human rights and citizenship,” he writes, “are tied together and reinforce each
other in the battle against the ruling classes.” [Information Please, p. 68] He proposes
that “these rights are ensured by their inscription in constitutions that found govern-
ments and they persist in their association with those governments as the ground of
political authority.”[Ibid., p. 68]
But with the coming of what he calls the age of globalization, Poster wonders if
the concept “citizen” can continue to signify democracy. He wonders if the concept is
up to the task.
“The conditions of globalization and networked media,” he writes, present a new
situation “in which the human is recast and along with it the citizen.”[Ibid., p.70] “The
deepening of globalization processes strips the citizen of power,” he writes. “As
economic processes become globalized, the nation-state loses its ability to protect its
population. The citizen thereby loses her ability to elect leaders who effectively pursue
her interests.” [Ibid., p. 71]
In this situation, “the figure of the citizen is placed in a defensive position.” [Ibid.]
There is a need, however, to find instead of a defensive position, an offensive one.
Also, he is interested in the media and its role in this new paradigm. “We need to
Page 10
examine the role of the media in globalizing practices that construct new subjects,
Poster writes. “We need especially to examine those media that cross national
boundaries and to inquire if they form or may form the basis for a new set of political
relations.” [Ibid., p. 77]
In this context, for the new media, “the important questions, rather are these,” he
proposes: “Can the new media promote the construction of new political forms not tied
to historical, territorial powers? What are the characteristics of new media that promote
new political relations and new political subjects? How can these be furthered or
enhanced by political action?” [Ibid., p. 78]
“In contrast to the citizen of the nation,” he notices, the name often given to the
political subject constituted on the Net is “netizen.” While Poster makes it seem that
the consciousness among some online of themselves as “netizens” just appeared online
spontaneously, this is not accurate.
Before Michael’s work, netizen as a concept was rarely if ever referred to. The
paper “The Net and Netizens” introduced and developed the concept of “netizen.” This
paper was widely circulated online. Gradually the use of the concept of netizen became
increasingly common. Michael’s work was a process of doing research online,
summarizing the research, analyzing it and then putting the research back online, and
of people embracing it. This was the process by which the foundation for the concept
of “netizen” was established.
Considering this background, the observations that Poster makes of how the
concept of “netizen” is used online represents recognition of the significant role for the
netizen in the future development of the body politic. “The netizen,” Poster writes,
“might be the formative figure in a new kind of political relation, one that shares
allegiance to the nation with allegiance to the Net and to the planetary political spaces
it inaugurates.” [Ibid., p. 78]
These new phenomena, Poster concludes, “will likely change the relation of forces
around the globe. In such an eventuality, the figure of the netizen might serve as a
critical concept in the politics of democratization.” [Ibid., p. 83]
III. – The Era of the Netizen
While Poster characterizes our period as the age of globalization, I want to offer
a different view. I want to propose that we are in an era demarcated by the creation of
the Internet and the emergence of the netizen. A more accurate characterization of this
period is as the “Era of the Netizen.”
The years since the publication of the book Netizens have been marked by many
interesting developments that have been made possible by the growth and development
of the Internet and the spread of netizens around the world. I don’t have the time to go
into these today but I will refer to a few examples to give a flavor of the kind of
developments I am referring to.
A recent article by Vinay Kamat in the Reader’s Opinion section of the Times of
India referred to something I had written. Quoting my article, the Times of India article
said, “Not only is the Internet a laboratory for democracy, but the scale of participation
Page 11
and contribution is unprecedented. Online discussion makes it possible for netizens to
become active individuals and group actors in social and public affairs. The Internet
makes it possible for netizens to speak out independently of institutions or officials.”
[See “We are looking at the Fifth Estate,” by Vinay Kamat, Reader’s Opinion, Times
of India, December 16, 2011, p. 2.
http://timesofindia.indiatimes.com/home/opinion/edit-page/We-are-looking-at-the-fifth-
estate/opinions/11133662.cms. The quote is taken from, The Rise of Netizen
Democracy: A Case Study of Netizens’ Impact on Democracy in South Korea by
Ronda Hauben. For the URL, see:
http://www.columbia.edu/~rh120/other/misc/korean-
democracy.txt]
Kamat points to the growing number of netizens in China and India and the large
proportion of the population in South Korea who are connected to the Internet. “Will
it evolve into a fifth estate?” the article asks, contrasting netizens’ discussion online
with the power of the 4
th
estate, i.e., the mainstream media.
“Will social and political discussion in social media grow into deliberation?” asks
Kamat. “Will opinions expressed be merely ‘rabble rousing’ or will they be ‘reflective’
instead of ‘impulsive’?”
One must recognize, the article explains, the new situation online and the fact that
it is important to understand the nature of this new media and not merely look at it
through the lens of the old media. What is the nature of this new media and how does
it differ from the old? This is an important area for further research and discussion.
IV. – Looking for a Model
While I was in South Korea in 2008, a friend asked if there is a model for
democracy that could be helpful for South Korea like in some country perhaps in
Scandinavia. Thinking about the question I realized it was more complex than it
seemed on the surface.
What I realized is that it isn’t that one can take a model from the period before the
Internet, from before the emergence of the netizen. It is instead necessary that models
for a more democratic society or nation in our times be models that include netizen
participation in the society. Both South Korea and China are places where the role of
netizens is important in building more democratic structures for the society. South
Korea appears to be the most advanced in grassroots efforts to create examples of
netizen forms for a more participatory decision making process.
1
But China is also a
place where there are significant developments because of the Internet and netizens.
2
In China there have been a large number of issues that netizens have taken up
online which have then had an impact on the mainstream media and where the online
discussion has helped to bring about a change in government policy.
In looking for other models to learn from, however, I also realized that there is
another relevant area of development. This is the actual process of building the Net, a
prototype which is helpful to consider when seeking to understand the nature and
particularity of the evolving new models for development and participation represented
in the Era of the Netizen.
3
Page 12
V. – Nerves of Government
In his article comparing the impact of the Net with the important impact the
printing press had on society, Michael wrote: “The Net has opened a channel for talking
to the whole world to an even wider set of people than did printed books.” [Netizens,
Chapter 16, p. 299]
In my presentation today I want to focus a bit on the significance of this
characteristic, on the notion that the Net has opened a communication channel available
to a wide set of people.
In his study of the Net and Netizen, Michael recognized the new that was
emerging. In trying to understand what impact the Net was having and would have on
society, he also kept in mind that the technical processes of building the Net were
important.
In order to have a conceptual framework to understand what these technical
processes are, I recommend the book by Karl Deutsch titled, The Nerves of Govern-
ment.
In the preface to his book, Deutsch writes: “This book suggests that it might be
preferable to look upon government somewhat less as a problem of power and
somewhat more as a problem of steering; and it tries to show that steering is decisively
a matter of communication.”[Nerves of Government, p. xxvii]
To look at the question of government not as a problem of power, or of
democracy, but as one of steering, of communication, I want to propose is a fundamen-
tal paradigm shift.
What is the difference?
While power has to do with force, with the ability to exert force on something so
as to affect its direction and action, democracy has to do with the participation and
effect of people on the decisions made for society. Steering and communication, how-
ever, are related to the process of the transmission of a signal through a channel. The
communication process is one related to whether a signal is transmitted in a manner
that distorts the signal or whether it is possible to transmit the signal accurately. The
communication process and the steering that it makes possible through feedback
mechanisms are an underlying framework to consider in seeking to understand what
Deutsch calls the “Nerves of Government.”
According to Deutsch, a nation can be looked at as a self steering communication
system of a certain kind and the messages that are used to steer it are transmitted by
certain channels.
I want to propose that some of the important challenges of our times relate to the
exposure of the distortions of the information being spread. For example, the
misrepresentations by the mainstream media about what is happening in Libya and
Syria.
3
The creation and dissemination of channels of communication that make
possible “the essential two way flow of information” are essential for the functioning
of an autonomous learning organization, which is the form Deutsch proposes for a well
functioning system.
To look at this phenomenon in a more practical way, I want to offer some
Page 13
considerations raised in a speech given to honor a Philippine librarian, a speech given
by Zosio Lee. Lee refers to the kind of information that is transmitted as essential to the
well being of a society. In considering the impact of netizens and the form of
information that is being transmitted, Lee asks the question, “How do we detect if we
are being manipulated or deceived?” [“Truthfulness and the Information Revolution”
JPL 31 (2011), p. 105]
The importance of this question, he explains, is that, “We would not have
survived for so long if all the information we needed to make valid judgments were all
false or unreliable.” [Ibid.] Also, he proposes that “information has to be processed and
discussed for it to acquire full meaning and significance.” [Ibid., p. 106]
“When information is free, available and truthful, we are better able to make
appropriate judgments, including whether existing governments fulfill their mandate
to govern for the benefit of the people,” Lee writes. [Ibid., p. 108]
In his article “The Computer as a Democratizer” Michael similarly explores the
need for accurate information about how government is functioning. He writes,
“Without information being available to them, the people may elect candidates as bad
as or worse than the incumbents. Therefore, there is a need to prevent government from
censoring the information available to people.” [Netizens, p. Chapter 18, p. 316]
Michael adds that, “The public needs accurate information as to how their
representatives are fulfilling their role. Once these representatives have abused their
power, the principles established by Paine and Mill require that the public have the
ability to replace the abusers.” [Ibid., p. 317]
Channels of accurate communication are critical in order to share the information
needed to determine the nature of one’s government.
4
While in general I have focused on the implications of the concept of Netizen that
have emerged in the decade and a half since the publication of the print edition of the
book, it is also important to realize that not everyone is friendly to the concept of
Netizen. An article in the online newsfeed section of Time magazine proposed that the
word netizen should be banished from the media.
Katy Steinmetz, who does an online column for Time claimed, “The word has
been around for almost three decades ([sic] it is less than two decades-ed), but the likes
of the Los Angeles Times were using it as recently as last month. Perhaps it’s time to
give it a rest….”
In the same article, she proposed to banish “occupy” and “# [the hashtag].” [See
“POLL: What Words Should Be Banished in 2012? NewsFeed Time.com,” Time
magazine, January 11, 2012.
http://newsfeed.time.com/2012/01/11/poll-what-word-should-be-banished-in-2012/]
The following week she acknowledges that there is very little sentiment to ban the
word netizen.
5
VI. – Conclusion
In conclusion, I want to point to an article in a blog at the Foreign Policy
Association website which has the title: “Institutions and New World ‘Netizens’: Act
Page 14
1”
The author, Oliver Barrett, reminds his readers of a quote from Mohandas Gandhi:
“First They Ignore You Then They Ridicule You Then They Fight You Then You
Win”
Barrett asks, “Will technology fundamentally change the relationship between the
nation state and citizens? He asks if Net connected citizens are “a threat or opportunity
for government?”
In response to this question, he writes, “But I am not convinced that government
officials, even in industrialized countries, are cognizant of how technological
innovations like social media have forever robbed them of their positions as trusted
sources of timely and legitimate information…. I dare say that netizens have started to
short-circuit the politico-corporate communications wiring, raising the political and
social justice consciousness of the hyper-connected citizen in a way that might not be
in the interest of the governing classes.”
“How will governments will respond to this situation?” he asks.
6
“I look forward to witnessing how Act 2 of Revolution 2.0 will unfold,” he
concludes.
Barrett focuses on the opinions of those in government. Instead I propose that the
important challenge is for Netizens. Netizens need to understand the conceptual nature
of the information and communication changes represented by the Era of the Netizen
so they will be able to successfully meet the new challenges these represent for our
society.
7
Notes
1. In South Korea there are many interesting examples of new organizational forms or
events created by netizens. For example Nosamo combined the model of an online Fan
club and off line gathering of supporters who worked to get Roh Moo-hyun elected as
President in South Korea in 2002. Also, OhmyNews, an online newspaper, helped to
make the election of Roh Moo-hyun possible in 2002.
Science mailing lists and discussion networks contributed to by netizens helped
to expose the fraudulent scientific work of a leading South Korean scientist.
In 2008 there were 106 days of candlelight demonstrations contributed to by
people online and off to protest the South Korean government’s adoption of a
weakened set of regulations about the import of poorly inspected U.S. beef into South
Korea. The debate on June 10-11 over the form the demonstration should take involved
both online and offline discussion and demonstrated the generative nature of serious
communication. See for example, Ronda Hauben, “On Grassroots Journalism and
Participatory Democracy”
http://www.columbia.edu/~rh120/other/netizens_draft.pdf
2. Some examples include the Anti-CNN web site that was set up to counter the
inaccurate press reports in the western media about the riot in Tibet, the murder case
of a Chinese waitress who killed a Communist Party official in self defense, the case
Page 15
of the Chongqing Nail house and the online discussion about the issues involved. See
for example, Ronda Hauben, “China in the Era of the Netizen”
http://blogs.taz.de/netizenblog/2010/02/14/china_in_the_era_of_the_netizen/
3. See for example “Libya, the UN and Netizen Journalism,” The Amateur
Computerist, Vol. 21, no. 1, Winter 2012.
http://www.ais.org/~jrh/acn/Back_Issues/Back_Issues%5b2011-2015%5d/ACn21-1.pdf
Jay Hauben, “On the 15
th
Anniversary of Netizens: Netizens Expose Distortions and
Fabrications”
http://www.columbia.edu/~hauben/Book_Anniversary/presentation_2.doc
4. As Michael explains in Netizens:
“Thomas Paine, in The Rights of Man, describes a fundamental principle of democracy.
Paine writes, “that the right of altering the government was a national right, and not a
right of the government.” (Netizens, Chapter 18, p. 316)
5. Katy Steinmetz, “Wednesdays Words: Readers’ Choice for Banned Words of 2012
and More,” Time Newsfeed, January 18, 2012.
http://newsfeed.time.com/2012/01/18/wednesday-words-readers-choice-for-banished-
word-of-2012-and-more/
6. “Will the officials that govern the modern nation state engage their respective
societies in meaningful ways, or will they continue to hide their heads in the sand?
From what I’ve learned from history and the very erudite Mohandas Gandhi – I think
I know the answer.” Oliver Barrett
http://foreignpolicyblogs.com/2012/01/12/institutions-and-new-world-netizens-act-1/
(4/25/2012)
7. See for example: Ronda Hauben, “The Internet Model of Socio-Economic
Development and the Emergence of the Netizen”
http://blogs.taz.de/netizenblog/2010/11/02/the_internet_model_of_socio-
economic_development_and_the_emergence_of_the_netizen/
Ronda Hauben, “In Cheonan Dispute UN Security Council Acts in Accord with UN
Charter”
http://blogs.taz.de/netizenblog/2010/09/05/in_cheonan_dispute_un_security_council
_discovers_un_charter/
Bibliography
Oliver Barrett, “Introduction to the New World ‘Netizens’ Act I,” Foreign Policy Blog,
Page 16
April 25, 2012
http://foreignpolicyblogs.com/2012/01/12/institutions-and-new-world-netizens-act-1/
Karl Deutsch, Nerves of Government, The Free Press, New York, 1966.
Michael Hauben and Ronda Hauben, Netizens: On the History and Impact of Usenet
and the Internet, IEEE Computer Society Press, Los Alamitos, 1997.
Online edition:
http://www.columbia.edu/~rh120
Ronda Hauben, “The Rise of Netizen Democracy in South Korea.”
http://www.columbia.edu/~rh120/other/misc/korean-democracy.txt
Vinay Komat, “We’re Looking at the Fifth Estate,” Reader’s Opinion, Times of India,
December 16, 2011, p. 2
http://timesofindia.indiatimes.com/home/opinion/edit-page/We-are-looking-at-the-fifth-
estate/opinions/11133662.cms
Zosimo E. Lee, “Truthfulness and the Information Revolution,” Journal of Philippean
Librarianship (JPL 31): p. 101-109
Mark Poster, Information Please, Duke University Press, Durham, 2006.
Katy Steinmetz, “POLL: What Word Should Be Banished in 2012?,” Time Newsfeed,
January 11, 2012,
http://newsfeed.time.com/2012/01/11/poll-what-word-should-be-banished-in-2012/
Katy Steinmetz, “Wednesdays Words: Readers’ Choice for Banned Words of 2012 and
More,” Time Newsfeed, January 18, 2012.
http://newsfeed.time.com/2012/01/18/wednesday-words-readers-choice-for-banished-
word-of-2012-and-more/
On the 15
th
Anniversary of Netizens:
Netizens Expose Distortions
and Fabrications
by Jay Hauben
I chose for this presentation an example of netizen activity in China. But to be
sure there is netizen active in virtually every society. I will share with you one case
Page 17
study based on a paper I wrote in 2008 (http://www.columbia.edu/~hauben/j-
paper.doc). The case study is of the Anti-cnn website put online in April 2008. I will
add an epilogue about the Syrian crisis.
I. Background
On March 14, 2008, Tibetan demonstrators in Lhasa, the capital of the Tibet
Autonomous Region in China, turned violent. A Canadian tourist and the one or two
foreign journalists who witnessed the situation put online photos, videos and
descriptions documenting the ethnically targeted violence of the rioters against citizens
and property.
1
That was even before the Chinese media started to report it. The Chinese
media framed the story as violence against Han Chinese and Muslim Chinese fomented
by the Tibetan government in exile. Much of the mainstream international media like
BBC, VOA, and CNN framed the violence as the result of discriminatory Chinese rule
and Chinese police brutality.
Wide anger was expressed by many Chinese aboard when they discovered that
some of the media in the U.S., Germany, France, and the U.K., were using photos and
videos from clashes between police and pro-Tibetan independence protestors not in
China but in Nepal and India to support that media’s claim of violence by Chinese
police. A digital slide show that contained a narrated presentation of 11 mislabeled
photos inappropriate for the articles with which they appeared spread widely in cyber-
space in and outside China. You can see the slide show at:
http://www.youtube.com/watch?v= uSQnK5FcKas. It contains some of the photos that
were put online to show the distortions and false narrative of many international
mainstream media. Very crudely, the major media used photos like theses to support
their false story of Chinese police brutality. Until today there is no evidence of such
police brutality in Lhasa in March 2008.
II. Anti-cnn
Within a few days of the appearance of the inaccurate reports, Rau Jin a recent
Tsinghua University graduate launched the Anti-cnn website (http://www.anti-
cnn.com). He explained that after being part of netizen anger and discussion, he wanted
to “speak out our thoughts and let the westerners learn about the truth.”
2
The top page of Anti-cnn featured articles, videos and photos documenting some
of the alleged distortions in the coverage of the Tibet events. The website also had
forum sections first in Chinese then also in English.
The organizers set as the goal of Anti-cnn to overcome media bias in the western
media by fostering communication between Chinese netizens and netizens outside of
China so that the people of the world and of China could have accurate knowledge
about each other. They wrote on their website, “We are not against the western media,
but against the lies and fabricated stories in the media.” Anti-cnn was chosen as the site
name, one of the organizers, Qi Hanting said, “because CNN is the media superpower.
It can do great damage so it must be watched and challenged when it is wrong.”
3
But
Page 18
the site was not limited to countering errors in the reporting of CNN. It invited
submissions that documented bias or misrepresentations of China in the global media.
Rau Jin quickly received from net users hundreds of offers of help to find
examples of media distortions. He gathered a team of 40 volunteers to monitor the
submissions for factualness and to limit emotional threads. Rau Jin and his group
decided on some rules. Name-calling or attacks on individuals or groups were to be
deleted. Emotional posts were not allowed to have follow-up comments.
Forum discussions were started on the topics: “Western Media Bias,” “The Facts
of Tibet” and “Modern China.” In the first five days the site attracted 200,000 visits,
many from outside of China. Over time serious threads contained debates between Han
Chinese and both Westerners and Tibetan Chinese and Uyghur Chinese trying to show
each other who they were and where they differ or where they agree.
Many visitors from outside China posted on Anti-cnn their criticism of Chinese
government media censorship. In the responses to such criticism, some Chinese posters
acknowledged such censorship but argued it was easy to circumnavigate, that all
societies have their systems of bias or censorship and that netizens everywhere must
dare to think for themselves and get information from many sources. One netizen with
the alias kylin wrote, “I can say free media works the same way as less-free media. So
what’s most important? The people I’d say –…. If people dare to doubt, dare to think
on their own, do not take whatever comes to them, then we’ll have a clear mind, not
easily be fooled. I can say, if such people exist, then should be Chinese…the least
likely to be brainwashed, when have suffered from all those incidents, cultural
revolution, plus a whole long history with all kinds of tricks.”
4
Often there are expressions of nationalist emotions in Chinese cyberspace, for
example calls for boycotting Japanese or French products. After the riot in Lhasa, there
was an upsurge of nationalist defense of China including on Anti-cnn. At least some
moderators on Anti-cnn however were opponents of nationalism, arguing that it is a
form of emotionalism and needs to be countered by rational discourse and the
presentation of facts and an airing of all opinions. The moderators often answered
Chinese nationalists with admonitions to “calm down and present facts.” While
nationalist sentiment and love of country and anger appear often on the Anti-cnn
forums, the opportunity for a dialogue across national and ethnic barriers is an
expression of the internationalism characteristic of netizens.
Chinese citizens in general know that the mainstream Chinese media have a long
history as a controlled and propaganda press. On the other hand, there was a wide
spread assumption among people in China that the mainstream international media like
CNN are a more reliable source of information and alternative viewpoints. The
widespread online exposure of distortions and bias in major examples of the
international mainstream media called into question for many Chinese people their
positive expectation about Western media. The exposures also attracted the attention
of others who questioned whether the so called Western mainstream media is any less
a propaganda or political media than the Chinese mainstream media.
Over its first year, the Anti-cnn Web site had become a significant news portal.
Page 19
After a year there was a debate to determine its future. Some of the founders left. The
site continued with separate forum sections in Chinese and English but became less
focused than it was before on exposing media bias.
Today, the April Media Group founded by Rau Jin is a continuation of Anti-cnn.
It has Chinese and English language websites both known as M4 (
http://www.m4.cn/,
http://www.4thmedia.org/). Recently M4 had its comment section closed while the
Chinese government decided how it would deal with a political scandal of a big
significance.
For me the special significance of Anti-cnn was that it took up the important task
of a media watchdog, but especially a watchdog over the most powerful media like
CNN and BBC. Michael argued in his article “The Computer as a Democratizer” for
the crucial role in a society of a watchdog press. In every society, major sectors of the
media serve the current holders of power. That there is an emerging media and
journalism which tries to serve the whole society by watching and criticizing the abuses
of those with power is an optimistic sign. The net users who launched Anti-cnn took for
themselves a public and international mission, using the net to watch critically the main
international media. In the process there was discussion and debate on important social
and political questions. They and those from China and around the world who took up
the exposures and discussion and debate are examples for me of netizens.
I want to add a short epilogue to the story of Anti-cnn. This is about Syria.
III. Epilogue
Some time in early March 2011, protest demonstrations in Dara’a in Southern
Syria were given a violent component. On March 17 or 18
th
armed people maybe from
within the demonstration attacked Syrian police, killing seven. Media reports said at
least four other people were killed at that time.
5
The Syrian state media framed the story
as “armed gangs attacking security forces and public property.” Western and Gulf
satellite media quickly framed the story that “the Syrian government is killing its own
people.”
This time there was from very early a massive use of videos and photos
purporting to document the crimes of the Syrian government,” not only in or on the
Western and Gulf satellite media, but also on websites and Facebook and Youtube and
with Tweeterd links. As in the case of Tibet, many net users realized that much of this
so called documentation was suspicious. Using online search engines, original sources
were found and posted online to prove that many supposed “crimes of the Syrian
government” were distortions and fabrication. Often crimes were traced to the armed
opposition itself.
I briefly did an online search on the phrase “Syria Distortions.” I found net users
and groups in the U.S., Tunisia, Palestine and Syria and elsewhere who were able to
show that many of the videos and photos were from many places other than Syria. At:
http://tunisianquestfortruth.wordpress.com/2012/02/06/samples-of-media-distortion-of-
facts-about-syria-1-fake-pictures/ is an example of what was found in photos by a
group called Uprooted Palestinians (http://uprootedpalestinians.blogspot.com/) and
Page 20
posted on their own and on the TunisiansQuestforTruth Facebook pages and websites.
Links were sent out as tweets as well. These photos then also appeared on many
websites. The photos were found to be from the Civil War in Lebanon, from gang
murders in Mexico, from Israeli atrocities in Palestine, rebel crimes in Libya, but they
were all labeled as Syrian government atrocities. Some were found to be photos of mass
demonstrations in support of the Syrian government doctored to claim these were in
support of the armed uprising.
I found an ongoing online war between the fabricators and the exposers. The
exposures often attract a set of comments supporting the effort to have an accurate
narrative. But I have not yet found where the exposures have been turned into
discussion forums as happened on Anti-cnn.
In my short search I also found the website Moon of Alabama likely in the U.S.
(
http://www.moonofalabama.org/). On that site a detailed exposure appeared when the
U.S. Government distributed satellite photos claiming to show military shelling of
Homs. Moon of Alabama looked at Google Maps and Google Earth satellite photos to
demonstrate for example that some of the satellite photos were of a Syrian military base
not of shelling of Homs. Similarly the blogger argued each of the claims by the U.S.
government about these photos was false. The same blog also viewed a video purported
to be a one hour live video cast from the shelling of Homs. The blogger wrote a script
to guide viewers so that the level of fabrication was apparent.
IV. Netizen Journalism
In addition to the research bloggers who find and expose fabrications and
distortions, there is a growing number of journalists, websites and news
sources which provided an alternative account and critique of the
Western and Gulf state and media narrative about Syria. Among these
are the Center for Research on Globalization, Voltairenet, Syria360, RT,
Prensa Latina, to name a few. A serious analytic, research journalism
with a public purpose is emerging which attempts to give a solid base so
net users can arrive at an accurate understanding of crisis and situations
like that in Syria. Ronda interprets such journalism as netizen journal-
ism. Michael wrote that the net makes it possible for every netizen to be
a journalist. For me, Michael’s vision and the Netizens continue to be
relevant and powerful as the net continues to empower people toward a greater
participation in more and more aspects of their societies.
Notes
1. Riot in Tibet: True face of western media posted by dionysos615 on YouTube on
March 19, 2008:
http://www.youtube.com/watch?v=uSQnK5FcKas
2. Quoted in China Daily, April 2, 2008:
Page 21
http://www.chindaily.com.cn/china/2008-04/02/content_6587120_2.htm
3. Interview with Anti-cnn webmaster Qi Hanting, April 19, 2008, translated from
Chinese. See Ronda Hauben, “Netizens Defy Western Media Fictions of China”
http://english.ohmynews.com/articleview/article_view.asp?no=382523&rel_no=1
4. http://www.anti-cnn/forum/en/thread-2316-1-1.html
5. See, May 1, 2011, The Center for Research on Globalization in Canada video at:
http://globalresearch.ca/index.php?context=va&aid=24576 and May 3, 2011, article at:
http://www.globalresearch.ca/index.php?context=va&aid=24591
My thinking on Netizens
In 1999, when I went to college, it was the first time for me to touch the internet.
I still remember clearly the experience that day. I carefully got access into a website
and browsed some news. Later I registered an e-mail address and sent my first e-mail.
Afterwards I learned to chat online. The first time is always very fresh and exciting. But
after, the excitement diminished, I thought that the internet did not change our lives as
much as what was described by others. I still remember I told to my roommate of my
disappointment. He was an amateur with the computer thinking that the internet could
not do any more than e-mail and browsing news. I admitted that the internet did make
our lives much more convenient and more fast than before, but it just substitutes for the
role of newspapers, radios, and televisions. These inventions did not change the
historical trail, neither did the internet. This was my opinion at that time.
In recent years, with the popularization of the internet, the internet was more and
more necessary in our lives. I roughly spend a quarter of a day in internet. What is more
important, we witness the power of the internet and social media in some big things,
like the major railway crash in China, Arabic Spring, the Occupy Wall Street
movement and so on. I gradually realize that I underestimated the impact of the internet
before. I am not sure if the internet will change the trail of human history, but I am sure
that the internet does change the structure and management of human society. Why?
First, the internet gives us another spacious space. In the cyber space, the demarcation
of nations, classes, parties, groups and professions becomes vague. Identities and status
of people are not set by the society. Second, the internet gives us another source of
power. This power is not less than the invention of the atomic bomb. But the internet
is different from the atomic bomb. The latter can be monopolized by a few people. The
former should be shared by everyone. Actually, the bigger the power is, the fewer
people have the atomic weapons, while the bigger the power is, the more people share
the internet. Each internet user is both a source and a holder of the power. With great
power comes great responsibility. In tradition, a few elites manage the society and
make decisions. Now everyone can participate in the management and influence the
decision-making process.
Page 22
Let me go back to Michael and Ronda’s book, Netizens. I have to admit the book
is very visionary. It was not just because it foresaw the drastic social changes brought
by the internet in early 1990s before I touched the internet, but what more important is
that the book offers us a blueprint or a way for our future society based on the internet,
that is the netizen.
What is the netizen? According to the Haubens’ introduction to me, the netizen
does not equate to the internet user. Only those internet users who abide by a set of
moral norms and do good things are netizens. They imagine that the netizens would be
the mainstream in the cyber society and it would give birth to a good and equal society
in reality which would break away from the traditional minority-ruling-majority model.
Marx and many Communists once tried to construct such a perfect society. They failed
in practice. The internet and netizen probably provide a technological tool and a
different way to realize the dream. This is our best wish.
However, we also should know it is a long way to the theory applying to the
practice. The formation of the civil society in a real world tells us we cannot expect a
netizen society would form very soon. Like the civil society is based on the rule of law,
the netizen also should be based on a set of norms. But the formation of norms must be
a free, open and voluntary process. Any government and organization should not make
out such norms in the name of netizens, or the netizen society would repeat the tradition
model.
May 1, 2012
The opinions expressed in articles are those of their authors and not
necessarily the opinions of the Amateur Computerist newsletter. We
welcome submissions from a spectrum of viewpoints.
ELECTRONIC EDITION
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Page 23
EDITORIAL STAFF
Ronda Hauben
William Rohler
Norman O. Thompson
Michael Hauben (1973-2001)
Jay Hauben
The Amateur Computerist invites submissions. Articles can be
submitted via e-mail:
[email protected] Permission is given to reprint articles from
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author and source of article cited.
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