The Amateur
Computerist
http://www.ais.org/~jrh/acn/
Summer 2021 Toward a Second Netizen Book (Part 4a) Volume 34 No. 4a
Table of Contents
Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 1
Interview with Ronda and Jay Hauben . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2
Netizen Pressure for a New Journalism . . . . . . . . . . . . . . . . . . . . . . . . Page 15
Netizens and the Republic of Tahrir Square . . . . . . . . . . . . . . . . . . . . . Page 39
Netizens in Media War at the United Nations . . . . . . . . . . . . . . . . . . . . Page 44
Significance of the Net and the Netizens . . . . . . . . . . . . . . . . . . . . . . . Page 77
Forward
This issue of the Amateur Computerist, Vol. 34 No. 4a, is the fourth
issue in a series, each containing chapters that are the basis for a second
netizen book. The chapters in this issue provide analysis and examples of
an emerging new journalism. Michael Hauben wrote that the net “brings
the power of the reporter to the Netizen.”
The first article is an interview that asks the question, what is new
about this emerging journalism. It offers several examples of characteris-
tics that distinguish netizen journalism from other journalism forms. The
second article, “Netizen Reporting and Media Criticism Pressure for a
New Journalism” argues that netizen activity in China has served as a
pressure for a reexamination and recasting of journalist practice. The next
article, “Netizens in Egypt and the Republic of Tahrir Square” describes
how bloggers reported on the 2011 protests and discussed them online.
Page 1
Their journalism became a significant part of the protest activities.
The article, “The Role of Netizen Journalism in the Media War at the
United Nations” shows that journalists with a social purpose and with
blogs and other online forms, can on occasion influence even the UN. The
article documents there are netizens who are dedicated to doing the
research and analysis to determine the interests and actions that are too
often hidden from public view making it possible to have a more accurate
grasp of whose interests are being served and what is at stake in the events
that make up the news.
The last article, ties this new journalism with the emergence of new
developments, of a new politics, of a new form of citizenship, and of what
Michael Hauben called the “poor man’s version of the mass media.” It
cites the work of Mark Poster, who wonders if the role of citizen is being
replaced with the role of netizen as globalization drives society to new
forms of democracy.
[Editor’s Note: In September 2007, Ronda and Jay Hauben were in
Germany for a conference celebrating German-Chinese networking
collaboration. On the sideline to that conference, journalist and journalism
professor Gabriele Hooffacker interviewed them on September 23, 2007.
Dr Hooffacker published the interview in a book with the German title
Wem gehört das Internet? (Verlag Dr. Gabriele Hooffacker, Munchen,
2008). The following is the original English interview, edited by the
Haubens in December 2007.]
Interview with Ronda
and Jay Hauben
Dr. Gabriele Hooffacker: Would you say that netizen journalism is the
same as grassroots journalism?
Ronda Hauben: They are not quite the same. Netizen journalism
includes grassroots journalism, but the significance I understand is that a
netizen has a social perspective and does something from that perspective.
Page 2
Some of the origin of the term netizen was when Michael Hauben, then a
college student, did some research in 1992-1993. He sent out a number of
questions on Usenet which was at the time and still is an online forum for
discussion. Usenet was very active in the early 90s. He also sent his
questions out on Internet mailing lists.
In the responses to his questions people said that they were interested
in the Internet for the different things they were trying to do but they also
wanted to figure out how to spread the Internet, to help it to grow and
thrive and to help everybody have access. What Michael found was that
there was a social purpose that people explained to him. People had
developed this social sense from the fact that they could participate online
and find some very interesting valuable possibilities online. Many of the
people that responded to his questions shared with him that they wanted
to contribute to the Internet so that it would grow and thrive.
In my opinion this set of characteristics is broader than grassroots
journalism. Grassroots journalism I would interpret as people from the
grassroots having the ability to post. But where there is also a social desire
and purpose, that is what I would define as netizen journalism.
Dr. Gabriele Hooffacker: You also said political participation?
Ronda Hauben: Yes a political and a social purpose. By social I mean
that people support something happening for other people, that the net be
shared and be available to a broader set of people. This includes a political
focus as well.
Dr. Gabriele Hooffacker: I just remember one of my first keynote
speeches. I had to speak about empowering the information poor in 1994.
It was a meeting of pedagogic teachers and I told them that they should try
to make it possible for many people of all classes to have access to the
Internet. That I think is some of the sense of being a netizen.
Ronda Hauben: That is being a netizen.
Dr. Gabriele Hooffacker: I’m afraid many people think participation
only means economical and not political and that especially people in
Eastern Europe mainly wanted to take part economically.
Ronda Hauben: In the U.S. for example, there has been a lot of pressure
supported by the U.S. government for seeing the Internet as a way to
enrich yourself. But that is not what grew up with the Internet community.
The pressure for the Internet to be for economic purposes was in opposi-
Page 3
tion to the netizen developments in the U.S.
Jay Hauben: At one point it became clear that there was beginning to be
the Internet for economic purposes in contradiction to the original Internet.
That is when Ronda and Michael received a lot of help toward having
appear a print edition of their book, Netizens*. People said, we must
defend the Internet from this new pressure, which is coming as an
economic pressure. That was a great impetus and support for publishing
the book.
Dr. Gabriele Hooffacker: We just talked about the Chinese bloggers
and you told me that they call themselves netizens.
Ronda Hauben: I asked a Chinese blogger, Zola Zhou, who I had
written to if he thought of himself as a netizen. He said yes he did. Also,
I have seen articles about the Internet in China that actually say that the
netizens are a small set of the Chinese online population but are those who
have political purpose and activities. That is in line with research that
Michael originally did in the 1990s with regard to the Internet and which
helped his coming to understand that such people online around the world
were netizens.
Dr. Gabriele Hooffacker: You told me that there is a great blogger
community without censorship and also political?
Ronda Hauben: No, there is censorship in China. But there is a big
blogger community and something that I found in one of the articles that
I read I thought was very hopeful. It quoted a Chinese Internet user who
said that focusing too closely on Internet censorship overlooks the
expanded freedoms of expression made possible in China by the Internet.
I thought that seemed correct. All I ever hear from the U.S. press is that in
China the Internet is censored. Such framing of the Internet in China leads
away from trying to look and understand what is happening in China with
the Internet. It turns out that there is something very significant developing
and that has already developed, which involves a lot of people who are
being very active trying to discuss the problems of China and trying to see
if they can be part of helping to solve those problems. That is the opposite
of the sense you get from the news media that talks about censorship all
the time.
Jay Hauben: The chairwoman of the Internet Society of China (ISC)
Madame Hu Qiheng spoke to me about this. She said that there are some
Page 4
very high Chinese government officials who have blogs and they invite
anybody and everybody to comment. They answer as many comments as
they can and they are learning the importance of blogging. She feels that
they will be supportive to the changes that are needed to make the Internet
even more extensive and more well spread in China. She was optimistic
that at least some in the Chinese government were seeing the importance
of the blogging activity and were learning how to be supportive of it in
some way. She wanted that to be known to the world.
Dr. Gabriele Hooffacker: I’m not sure whether I understand. Do they
hope if the people blog they will learn to use the Internet?
Jay Hauben: No, she said the government officials themselves had their
own blogs and receive from the population criticisms and complaints and
other things and they try to answer some. Those officials who have entered
into this back and forth exchange she feels will learn from it and be
supportive in the expanding support for blogging in China.
Dr. Gabriele Hooffacker: There are some examples that netizens can
sometimes get control over the government. Could you give us one
example?
Ronda Hauben: A question that I have is whether netizens can have
some impact on what government does. Traditionally people like James
Mill, writing in England in the 1800s argued that if a people do not have
some oversight over government then government can only be corrupt.
That is why a society needs processes and ways that people can discuss
what government is doing and watch government. I like to use the word
‘watch dogging’ government. A piece of my research is to see if there are
ways that by having the Internet and the ability to participate in the
discussion of issues netizens can have an impact on what government is
doing. I have found situations where there is an impact on government.
One example I give is a blog that is called ‘China Matters.’ Also
there have been articles in ‘OhmyNews International, which is the
newspaper for which I write. It is the English edition of the Korean Ohmy-
News, an online newspaper started in 2000.
The blog China Matters was able to post some original documents
from a case involving ‘The SixParty Talks Concerning the Korean
Peninsula.’ The six parties are North Korea, South Korea, the U.S., Russia,
Page 5
China and Japan. There was a breakthrough in the six-party talks in
September of 2005 leading to a signed agreement toward denuclearizing
the Korean peninsula.
Immediately after the breakthrough, the U.S. Treasury Department
announced that it was freezing the assets of a bank called Banco Delta
Asia in Macau, China. Macau is a former Portuguese colony now a part of
China as a special administrative region. Banks in Macau are under the
Chinese banking authority and supervision. The U.S. government was
determining what would happen with this bank in China. The Banco Delta
China had accounts containing $25 million of North Korean funds. In
response to the U.S. causing these funds to be frozen, North Korea left the
six-party talks saying it would have nothing to do with the talks until this
matter got resolved.
In late January and the beginning of February 2007 there were
negotiations between a U.S. government official and a North Korean
official in Berlin. An agreement was reached that there would be an
activity to work out the Banco Delta Asia problem so that the negotiations
could resume in the six party talks.
But often with negotiations with the U.S. whenever there is an effort
to try to straighten something out, the implementation is not done in a way
that is appropriate. In this case what was offered was that North Korea
could send someone to Macau to get the funds but it could not use the
international banking system to transfer the funds which is the normal
procedure.
U.S. Treasury Department officials went to China for negotiations
allegedly to end the financial problems the U.S. had caused for North
Korea. Officials from the different countries were waiting to have this
settled so the negotiations could go on. Instead the U.S. Treasury Depart-
ment officials failed to allow the international banking system to be used
to be able to get the funds back to North Korea.
On the China Matters blog, the blogger posted the response of the
Banco Delta Asia bank owner to these activities. If you read the owner’s
response you would realize that the bank owner was never given any proof
of any illegal activity that had gone on with regard to the funds in his
bank, so there was no justification presented for having frozen the funds
Page 6
of his bank. The U.S. Treasury Department under the U.S. Patriot Act was
able to be the accuser and then the judge and jury, to make the judgement
and then have banks around the world go along.
Jay Hauben: By posting these documents on his blog, the China Matters
blogger made it possible for journalists to write about this aspect of the
case. In one of his blog posts he also put links to the U.S. government
hearing documents that helped to expose the rationale and the intention of
the Treasury Department.
Ronda Hauben: Based on what I had learned from these blogs and then
subsequent research that I had been able to do using the Internet to verify
what the blogger said, I wrote articles that appeared on OhmyNews
International. I was subsequently contacted by somebody from the Korean
section of the Voice of America, the official U.S. State Department world-
wide broadcasting service. She asked me about the articles I had written.
Essentially the Voice of America reporter said that if this situation went on
and the funds were not returned, the Voice of America was going to ask
questions of the people I had identified who had come up with this policy.
It would ask them to explain what they had done and to respond to the
issues raised by my articles.
Just at this time, however, a means was found to get the funds back
to North Korea via the international banking system. All the other prior
times, this had failed.
It was very interesting that this was all happening at the same time.
It provides an example of how a netizen media of blogs and online
newspapers can take up issues like this one, get under the surface to the
actual story and even have an influence on government activity.
The China Matters blog is very interesting because it says that there
is U.S. policy about China being made without the knowledge of the
American people. Therefore the American people do not understand what
is going on or what the issues are. They are not given a chance to discuss
and consider the policy. Somehow these issues have to be opened up, they
have to be more public so that there will be a good policy with regard to
what happens between the U.S. and China.
Dr. Gabriele Hooffacker: So the way was from the netizens and the
bloggers directly to the government and not via mainstream media?
Page 7
Ronda Hauben: In this situation there was one mainstream press that
was different from all the rest. It was the McClatchy newspapers.
McClatchy actually had an article about the China Matters blog. It was
helpful for people to know about the blog. Here was collaboration between
the blogger and the mainstream media but it was not that the rest of the
mainstream media picked up any of that or discussed it. Most of the
English speaking mainstream media just said that North Korea is being
very difficult and that it should be allowing the six-party talks to go on
instead of making this trouble. McClatchy articles and my articles on
OhmyNews tried to understand why North Korea was insisting that this
money be returned using the international banking system. In this situation
there was no need to influence what the rest of the mainstream media said
or did. Voice of America Korea and the U.S. State Department responded
to my articles in OhmyNews directly.
Jay Hauben: In a presentation at a recent symposium, Ronda spoke of
a situation in China of child abduction and labor abuse with little response
by the local government. The situation had been casually covered by local
media but was not solved. Only later when the story appeared prominently
in online discussion sites did it spread. Then it was discussed by a large
cross-section of the population. Finally the government started to act. In
this case, the government had not been influenced by coverage by the local
mainstream media but was pushed by the coverage of the netizen media.
Dr. Gabriele Hooffacker: Ronda, you are a featured writer for
OhmyNews. I do not know whether there is a German edition?
Ronda Hauben: No, there is none at this point. OhmyNews has a
Korean, a Japanese and an English language international edition. There
are German writers who write in English for OhmyNews International.
There is however a German online magazine which I am honored to write
for in English, Telepolis, which I would call an example of netizen
journalism.
Dr. Gabriele Hooffacker: Why do you think that OhmyNews is a good
thing?
Ronda Hauben: The Korean edition of OhmyNews pioneered a concept
which is very interesting. The founder of OhmyNews , Mr. Oh Yeon-Ho,
had worked for an alternative monthly magazine, Mal, for almost 10 years.
Page 8
He saw that the mainstream media which is basically conservative would
cover a story and it would be treated as news. On the other hand, he had
uncovered for Mal a very important story about a cover-up of a massacre
during the Korean War. His story, however, got very little coverage in the
mainstream media and his coverage had no effect. About three years later,
an American reporter covered the same story and got a Pulitzer Prize.
Then the Korean mainstream media picked up the story and gave
substantial coverage to it.
Mr. Oh realized that it was not the importance of an issue that
determined if it would be news, it was rather the importance given to the
news organization that determined that. He decided that Korea needed to
have a newspaper that could really challenge the conservative dominance
of the news. So he set out with a small amount of money and a very small
staff to try to influence how the press frames stories, how it determines
what should be the stories that get covered. He also decided to welcome
people to write as citizen reporters, to support the kinds of stories that
were not being told in the other newspapers. He ended up welcoming in
and opening up the newspaper so that a broader set of the Korean
population could contribute articles to it and could help set what issues
were covered.
One example is the story of a soldier who had been drafted into the
South Korean army. He developed stomach cancer. The medical doctors
for the army misdiagnosed his illness as ulcers and hid the evidence that
it could be cancer. He did not find out until the cancer was too far
advanced for successful treatment. He died shortly after his term in the
army was over. People who knew the soldier wrote the story and
contributed it to OhmyNews. The OhmyNews staff reporters wrote follow
up articles. There were a number of articles, which led to really looking
into what the situation was.
Jay Hauben: There were 28 articles in 10 days. The government first
said that the incident was not significant and that it happened all the time.
But as more and more articles were written and more and more people
were commenting and more and more people were writing letters and
more and more people were blaming the government, the government
changed its tune and acknowledged that there was something seriously
wrong here. The government eventually said it would put 10 billion won
Page 9
over a 5 year period to have a better medical system in the armed services.
That was the result of this 10 days of constant articles. Everybody knew
someone in the army that might get sick and they did not want that to
happen. Every mother was upset. It was a major national phenomenon
from these 28 stories in 10 days.
Ronda Hauben: That is the kind of thing that OhmyNews has done in
the Korean edition. The English language edition does not have regular
staff reporters the way the Korean edition does so is weaker in what it can
do.
A lot of the analysis of OhmyNews in the journalism literature is
only looking at the fact OhmyNews uses people as reporters who are not
part of a regular staff. This literature does not look at the whole context of
what ‘OhmyNews’ has attempted and developed.
But even the practice of the English edition is worth looking at.
There, the Banco Delta – North Korean story was covered in a number of
articles. The OhmyNews staff welcomed these articles. Not only did it
welcome articles on this topic with no similar coverage elsewhere, there
was on the staff an editor who used his experience and knowledge of
North Korea to help the journalists with their articles. He was a very good
person to have as an editor in the English language edition, to be helpful
toward covering that important aspect of the Korean story. Unfortunately
he is not an editor any longer as they had to cut back on their editors.
Journalism articles written about OhmyNews rarely describe this
aspect of OhmyNews, that reporters need a supportive editorial staff that
is knowledgeable about the issues and willing to be really helpful to the
people doing the reporting so that they are not just off on their own but
they can have a discussion and a communication with the people who
work with the paper itself.
Jay Hauben: As a minor footnote, Ronda has some evidence that the
U.S. embassy in South Korea reads OhmyNews. She heard this from the
U.S. ambassador to South Korea and read it in a U.S. State Department
press release.
Ronda Hauben: The press release referred to one of my articles and
something that somebody else had written.
Dr. Gabriele Hooffacker: So netizen journalism is something political?
Page 10
Jay Hauben: From our point of view, yes.
Dr. Gabriele Hooffacker: I’m asking this because some German
publishers/newspapers have another kind of amateur journalism in mind.
They think that journalists are too expensive because they must be paid
wages. So they tell their readers to send them photos, videos and texts and
say that they will publish them. The journalist union is not happy about
this.
Ronda Hauben: The dean of the Columbia University School of
Journalism in New York City wrote an article in The New Yorker
magazine where he complained about what he called ‘citizen journalism’
and referred to OhmyNews. He wrote that it was “journalism without
journalists.” When you carefully read his article, what it came down to,
was that the business form of journalism which is basically corporate-
dominated in the U.S. and which aims to make a lot of money – has very
little regard for the nature and quality of the coverage that the newspapers
are allowed to do. He was basically defending the business form of
journalism in the name of defending the journalists. He was not defending
the journalists because he was not critiquing in any way what the
journalists who work for these big corporations must do to keep their jobs
and the crisis situation that journalism is in in the U.S. because of it.
What was interesting is that he knew about OhmyNews and he is the
dean of the Columbia Journalism School and yet he presented nothing
about the important stories that OhmyNews has covered. Instead he
referred to one particular day and he listed three stories covered by three
different journalists on this day and said this was just like the kind of
journalism you would have in a church publication or in a club newsletter.
It showed no effort on his part to understand or seriously consider what
OhmyNews has made possible.
I critiqued what he did in an article in OhmyNews International. I
also sent an email message to him asking if he had seen a prior article I
had done in response to what a professor of the journalism school had
posted on ‘The Public Eye’ at CBSNews.com . My prior article answered
the same argument the dean was now making. The ‘Public Eyeeven gave
a link to what I had written in OhmyNews.
The dean of the Columbia Journalism School answered my email
Page 11
acknowledging that he had seen my answer and still he made the same
argument that had been made prior rather than answering my critique of
the argument.
One of the things I pointed out in my critique was that OhmyNews
had helped make it possible for the people of South Korea in 2002 to elect
a candidate to the presidency from outside of mainstream political
community. The dean mentioned nothing about that when he trivialized
what OhmyNews has done and what the developments are. He presented
none of the actual situations and had instead a trivial discussion about the
issues. Yet he was allowed to publish his article in The New Yorker.
OhmyNews sent my response to his article to The New Yorker. The mag-
azine would not publish it. It was interesting that this is being promoted
as the evaluation and the understanding of netizen journalism. It is totally
inaccurate.
Dr. Gabriele Hooffacker: I’m afraid that some professional journalism
teachers in Germany think in narrow-minded categories and only see the
professional standard of journalism and their own journalists but do not
realize what the aim of journalism is anymore the political participation
and the control of the government.
Ronda Hauben: What I see is that netizen journalism is getting back to
the roots of why you need journalism and journalists.
In the U.S. there is a first amendment because there was an
understanding, when it was formulated, that you have to oversee govern-
ment and that there has to be discussion and articles and a press that looks
at what government is doing and that discusses it and that that discussion
is necessary among the population. Now the Internet is making this
possible. But the corporate-dominated, profit-dominated form of
journalism in the U.S. will not allow that to happen even on the Internet.
Netizen journalism fortunately makes it possible.
What is of interest to me is that the Columbia Journalism School
claims that it supports ethics in journalism. Yet here is a challenge, a
challenge to treat this seriously and to learn about it, to support it, to
encourage it and to help it to spread it. Instead, its dean does the opposite.
Jay Hauben: Let me add two points. One is that OhmyNews and
Telepolis pay their contributors. So this is not free journalism. This is a
Page 12
respect for journalistic effort.
The second point is one Ronda is raising in her current research. Not
only is this new journalism getting back to the roots and the purpose of
journalism but also it is doing something new and different. Is there some-
thing more than just being the real journalist taking over because
mainstream journalism is failing? There is an intuition that the Internet is
making possible a new journalism. Perhaps the Chinese are speaking to
that when they ask, “Are we not being citizens and is it not journalism
when we communicate with each other about the news as we see it and our
understandings as we have them?”
Dr. Gabriele Hooffacker: Do you think that netizen journalism will
affect the mainstream journalism or that the mainstream journalism will
learn from it?
Ronda Hauben: It turned out to be very surprising to me that the
reporter from Voice of America Korea asked me some very serious and
interesting questions. I would have expected maybe a left-wing journalist
would ask these questions but not a mainstream or State Department
journalist.
Why was the Voice of America reporter asking me these questions?
Perhaps some people at the State Department realized there was serious
discussion going on online reflected by my articles but not on Voice of
America or in the mainstream media. And if there is discussion among
people about what is going on, then that leads to the mainstream media
having to learn something or become irrelevant.
Maybe that is already happening because even BBC is exploring
ways of opening up its discussions and processes. Maybe netizen
journalism has already had some impact and there is change happening
even though we do not see it yet.
Jay Hauben: Maybe also the distinction between mainstream and other
media is changing.
At least in South Korea, OhmyNews is already a mainstream media.
Three years after it was created, OhmyNews was reported to be one of the
most important media in the whole society, judged to be among the top six
most influential media in South Korea.
It is not so clear that what we call the great media or the mainstream
Page 13
media is left alone to have that title. The position might be changing. The
founder of OhmyNews, Mr. Oh Yeon-Ho says he would like OhmyNews
to be setting the news agenda for the Korean society. It is his objective that
OhmyNews be the main, mainstream media or at least he says 50 percent
of what happens in the mainstream media should be from the progressive
point of view. There should not be only the conservative mainstream
media but there should be a progressive mainstream media as well and
then those two together – that is what would serve the society.
Ronda Hauben: Let me add that in South Korea other online progres-
sive publications have developed and online conservative publications
have developed. The media situation is much more vibrant now than it had
been, I think this is a result of what Mr. Oh Yeon-Ho has achieved.
Dr. Gabriele Hooffacker: When you look into the future and imagine
what journalism and netizen journalism will be like in 10 years? What are
your expectations? What do you hope and what do you think?
Ronda Hauben: It is an interesting challenge that is being put to us.
There is a lot of support from governments and others toward making big
money off of the Internet. But meanwhile for example, the U.S. society is
in deep trouble because of the ability of government to do things without
listening to the people or considering what the people’s desires are. In my
opinion netizen journalism holds out the hope and the promise that there
can be a means for the citizens and the netizens to have more of a way of
having what is done by government be something that is a benefit to the
society instead of harmful. The form this will take is not clear. But one of
the things that Michael wrote in 1992-1993 was that the net bestows the
power of the reporter on the netizens. He saw that that was already
happening then. And we see Telepolis which last year celebrated its 10
th
anniversary and which unfortunately we did not get to talk about now but
which has pioneered a form of online and netizen journalism that really is
substantial and which has achieved some very important things. There is
OhmyNews in South Korea and there are the Chinese bloggers and people
posting to the forums. Even in the U.S. some important news forums and
blogs have developed.
Jay Hauben: There are also the people’s journalists in Nepal who took
up to tell the story to the world about the struggle against the king’s
Page 14
dictatorial powers.
Ronda Hauben: They were able to do that because of OhmyNews
International.
I just looked at those few countries for a conference presentation I
gave in Potsdam. I did not look at all the other places where things are
developing. It turns out that online there is a very vibrant environment.
Something is developing and that is a great challenge to people interested
in this, to look at it seriously and try to see, firstly what is developing and
secondly, is there a way to give it support and to figure out if there is way
of beginning to have some conferences for people to get together and have
serious papers about what is happening and some serious discussion
toward the question, can we give each other help for example, to start
something like ‘OhmyNews’ or ‘Telepolis’ in America or similar things
elsewhere. I feel that something will turn up. It is exciting that so much is
in fact going on.
Note
*Netizens: On the History and Impact of Usenet and the Internet, Michael Hauben and
Ronda Hauben, Wiley IEEE Computer Society Press, Los Alamitos, 1997, ISBN: 978-
0-8186-7706-9. en
[Editor’s Note: The following paper was prepared for the International
Summit on Reconstruction of Journalism conference held at the United
Nations New York Headquarters on May 1-3, 2014.]
Netizen Reporting and Media Criticism
Pressure for a New Journalism
The South China Tiger,
Anti-CNN and the
Wenchuan Earthquake
Page 15
by Jay Hauben
I can say free media works the same way as less-free media. So
what’s most important? The people I’d say . If people
dare to doubt, dare to think own (sic) their own, do not take
whatever comes to them, then we’ll have a clear mind, not
easily be fooled. kylin
I. – General Background: Media in Crisis
The dominant media in China and in the U.S. are targets of a
common serious criticism. Scholars point out that the narratives that they
contain are not the news but rather the picture painted under the influence
of the governments and leading establishments in the respective countries
(e.g., Bennett, Lawrence, & Livingston, 2007; Li, 2003). The Chinese
media, at least until recently, has been described as a party or propaganda
press taking as its purpose to portray and explain the viewpoints of the
leadership and party of China and to praise socialist development and cast
a negative light on western capitalism. In the U.S., the closeness and
reliance of the mainstream political media like the NY Times and the
Washington Post on government-provided information and influence and
corporate ownership results in a portrayal of the world in such a way as to
support and give credence to the establishment’s framing of events and
realities. It is not just at the U.S. mainstream political media but also at the
other major international media like CNN, BBC and Deutsche Welle that
this criticism is aimed. Similar to the Chinese media, a purpose of the U.S.
and major international media has been to show the superiority of market
capitalism and freedom over socialism and communism.
The critics ask, whose media are these? They point out these media
fail in any obligation to oversee or supervise their respective governments.
The U.S. media is in crisis. The level of public confidence suggests a
growing rejection especially after its coverage giving credence to the false
story that there were weapons of mass destruction in Iraq, justifying an
invasion and occupation. The established media in China is also in crisis.
Its traditional state and party support purpose cannot compete with the
liveliness and breadth of Internet discussion and online investigative
Page 16
journalism.
In this paper I will argue that netizen activity in China has served as
a pressure for a reexamination and recasting of journalist practice.
Netizens in China have taken many small events and made them into
national discussions and calls for social or political change. One study is
the case of the South China Tiger. It will show how the official
announcement in 2007 of the sighting of a rare tiger was turned into an
exposure of journalistic weakness and official misconduct. Another case
study is of the anti-cnn website. It will show the netizen exposure of
serious malpractice of the international media reporting on the March
2008 Lhasa violence. That exposure by netizens cast serious doubt about
the positive expectation some in China had for the international media.
Having the concrete evidence of the malfeasance of international media
strengthened the anti-cnn netizens to create an online forum where media
events were analyzed from many angles in an international participatory
process that lasted for at least one year. The study of netizen criticism of
Chinese media coverage of the May 2008 Wenchuan (Sichuan) Earth-
quake will document failures of prominent Chinese journalists and argue
the value and impact of the media watchdog function netizens in China are
increasingly playing. Journalism, at least in China, has begun to engage
and benefit from this broadening of citizen participation in its domain.
II. – People in China as Media Critics
At least as far back as the work of Paul Lazarsfeld and others in the
1940s, there have been empirical studies and theoretical analyses
suggesting that media audiences are not passive receptacles for media
messages. More recently, Haiqing Yu (2009, p. 9) wrote, “Empirical
research in active audience studies has demonstrated that people are not
easily fooled and manipulated by media producers.” China is a good
example. “Like media audiences everywhere, Chinese readers, listeners,
and viewers are active interpreters of content, not passive dupes. Over
time, they have learned to discern overtones, subtexts, and what is not said
along with what is.” (Polumbaum, 2001, p. 270)
Active audience theory argues that people learn to be active decoders
Page 17
of official messages. Many Chinese people have been and are critical
readers of the state and party media. As an illustration, the story is told
that when in January 1976, Zhou Enlai, a leader respected by many
Chinese people at the time died, central leadership seeking to delay the
announcement of that news reported that Zhou’s condition was critical but
still his doctors held out hope for his recovery. Most ordinary people
interpreted these reports to mean Premier Zhou was dead (Naduvath,
2009, p. 116). Also, mass media and communications in China “have
never operated as the well-oiled totalitarian machine envisioned by cold
warriors.”(Polumbaum, 2001, p. 270) Artists, intellectuals, scholars, and
dissidents have always more or less provided a broader spectrum than the
dominant hegemonic culture sought by the party and state.
But many people in China have had the expectation that the
mainstream international media would be more credible. The emergence
of the Internet and the netizens however has made it possible for ordinary
people to share their suspicions about Chinese official media publically
and to turn their critical media sense onto the faults of the international
media like BBC, CNN, Deutsche Welle, Reuters, etc. The Internet is mak-
ing possible a concrete exposure by netizens of the character and faults of
both the main Chinese media and the previously respected international
media.
III. – Who are the Netizens?
Internet adoption in China rapidly expanded since 1995. Such
expansion continues but at a slower pace. It was reported in January 2014
by the China Internet Network Information Center (CNNIC) that there are
more than 618 million Internet users in China. In comparison, the U.S.
was reported to have 260 million users. Approximately 80% or over 500
million Chinese net users access the Internet on mobile devices. Many
users in China participate in online forums, some of whom also contribute
to the over 280 million Chinese language microblogs, known as Weibo.
CNNIC reports that a smaller set of net users are active contributors to
forum and chat room discussions. Among the users who actively
contribute online, I would locate net users who are “netizens,” who prac-
tice some form of netizenship, that is, they defend the Internet and
Page 18
contribute actively to it to affect social and political change.
Netizen as a concept of scholarly interest was first analyzed in the
research of Michael Hauben at Columbia University starting in 1992.
Hauben had participated in the mid and late 1980s on local hobbyist run
bulletin board systems (BBSs) and in global Usenet newsgroups. He
writes that he became aware of “a new social institution, an electronic
commons developing.”
1
(Hauben & Hauben, 1997, p. ix) He undertook
research to explore how and why these communications forums served as
an electronic commons. He posted questions on newsgroups, mailing lists
and portals and found a very high level “of mutual respect and sharing of
research and ideas fostering a sense of community and participation.”
Hauben found social and political issues being discussed with seriousness
in this online community which the conventional media and his school
courses rarely if ever covered or covered only from a narrow angle.
Hauben documented in the book, Netizens: On the History and
Impact of Usenet and the Internet (Hauben & Hauben, 1997) which he co-
authored with Ronda Hauben that he found in this community of net users
many for whom their self-identity was generated by their online participa-
tion. Hauben found that there were people online who actively use and
take up to defend public communication. They oppose censorship and
disruptive online behavior. He recognized this identification and behavior
as a form of network citizenship. He contracted “net.citizen,” the name on
forums in the 1990s for such people, into “netizen” to express the new
online non-geographically based social identity and net citizenship he
attributed to these people.
As the Internet spread in the mid and late 1990s around the world so
did the online self-identity and practice of netizenship. Two uses of the
word netizen emerged. Especially in analyzing the net in China, it is
necessary to distinguish among all net users (wang min meaning network
people in Chinese) and those users who participate constructively
concerning social and political issues in forums and chat rooms or on their
blogs and microblogs.
2
This second category is the user who comes online
for public rather than simply for personal and entertainment purposes.
They act as citizens of the net “wang luo gong min meaning ‘network
citizens’ in Chinese” and are the netizens of this article. The distinction
Page 19
must be emphasized because the Chinese characters for network person
wang min are very often translated into English as “netizen.”
I strictly adopt the second usage. Not all net users are netizens. My
usage is similar to that of Haiqing Yu who writes, “I use ‘netizen’ in a
narrow sense to mean ‘Net plus citizen’ or ‘citizen on the net.’ Netizens
are those who use the Internet as a venue for exercising citizenship
through rational public debates on social and political issues of common
concern.” (Yu, 2004, p. 304)
I add, however, that netizens are not only ‘citizens on the net’ but
also citizens of the net’ signifying those who actively contribute to the
development and defense of the net as a global communications platform
(Hauben & Hauben, 1997, pp. ix-x).
In the examples and discussion to follow, it is important to recognize
that the Internet is basically global. Geographic and political boundaries
on the net are weaker than in the physical world. There are approximately
34 million Chinese speaking people living outside of mainland China
including in Taiwan, Hong Kong, and Singapore. There are perhaps at
anyone time 380,000 Chinese students studying aboard.
3
For example, in
2014 there are approximately 235,000 students from China studying
temporarily in the U.S. Many Chinese speaking people outside of China
take a keen interest in social and political issues in China. Those online
often participate in forums, chat rooms and blogs hosted on servers in
China and outside. Chinese speaking netizens outside China gain from the
richness and vibrancy of the mainland netizen community and add
viewpoints, media clips and information which further enrich the
information environment and discussions in which netizens in China
participate. Efforts at what the government and party of China call
supervision and netizens call censorship have only a limited effect, in part
because of the borderless essence of the Internet. In the examples that
follow it is often likely but difficult to tell whether netizens from outside
China have participated.
Information and communication technology (ICT), for at least the
last 20 or 25 years, has been officially promoted as one of the most
important driving forces of China’s economic development. The Chinese
government and party actively support the spread of the Internet and its
Page 20
active use by people within China. Tai Zixue (2006) reports, “The Chinese
government has displayed an unusual level of enthusiasm in embracing the
Internet since the mid-1990s … by investing heavily in the infrastructure
and in promoting Internet use among its government agencies, businesses,
and citizens.” Another scholar commented, “In China, if the government
does not push, hardly anything grows so quickly.” (Guo, 2006) When
reporting about the Internet by media outside of China, the predominant
stress of censorship in China misses this level of support and adoption.
The long-standing governance philosophy and practice of “benevolent”
supervision and guidance in all aspects of Chinese society are still
prevalent and results in the censorship emphasized by that media.
4
But
official emphasis on “reform and opening” especially an economic market
oriented development is changing the nature of such supervision and
guidance. The result is the rapid spread of the Internet and its active use
(averaging for net users in China in 2014 almost three hours per day)
supported by the highest government and party officials. Broadband and
mobile access was already available to about 40% of the population by the
beginning of 2014. Although still disproportionately in the urban areas and
with a little over 50% of the people of China without Internet access, the
level, speed of adoption and the active participation by net users is
significant. A foreign journalist working in Beijing commented that users
in China “are usually too busy enjoying the Internet they have to lament
the Internet they do not have.” And, as the examples which follow show,
many of them are using it as netizen journalists with the purpose of social
and political improvement.
IV. – Case Studies
China became a particular media focus during the dramatic events
leading up to and surrounding the 2008 Summer Olympics in Beijing. This
paper however will start with an example from 2007 when netizens
uncovered fraud and with the eventual help of the mainstream media
achieved official recognition of the fraud and punishment of the perpetra-
tors and covers up.
Page 21
South China Tiger (2007)
Although there have been occasional reports in China that signs of
the South China tiger have been seen or roars heard, the species has been
thought to be extinct in the wild. There had been no confirmed sighting
since 1986. However on Oct. 12, 2007 in a press conference, the Forestry
Department of Shaanxi Province in northwest China announced a verified
sighting. A South China tiger, the Department spokesperson claimed, was
photographed by a farmer with optical and digital cameras on Oct. 3. One
photo was released. The spokesperson also said that experts had confirmed
that the 40 digital and 31 film photographs were authentic. The announce-
ment was carried in local and a few national media. On Oct 13, China
Central Television, CCTV, the predominant state television broadcaster
in China briefly reported about the official announcement in its Joint News
Broadcast: “Recently, the rare wild South China has been found in
Shaanxi after going out of sight for more than twenty years. A peasant in
Ankong town, Ping county took a clear photograph of a wild South China
tiger near a cliff. Experts have determined the photograph to be authentic.”
(EastSouthWestNorth, 2007)
But already in the afternoon of Oct 12, the one released digital photo
had been posted along with the news release on a forum frequented by
photographers and users of the Photoshop software application. Six hours
later, a forum member raised suspicion that the photograph seemed to
have been composed using Photoshop. The photo was reposted on other
forums discussing photo presentation technologies. Soon a wave of doubt
spread with online contributors citing irregular effects of illumination and
focus, unreal fur color, lack of three dimensional effect, etc. Some netizens
speculated that the digital photo may have been taken from a cardboard
enlargement placed in the bushes to be photographed. The next day a self-
described Photoshop expert argued that based on the size of the leaves in
the released photo, if authentic, the actual size of the tiger would be near
that of a rat.
Comments were reposted and other online communities became
involved in the dispute. Various hypotheses were proposed but there was
near unanimous conviction, despite the official announcement of authen-
ticity and the reports in the press accepting the accuracy of the official
Page 22
announcement, the photo was faked. National and international media
picked up and welcomed the story of the sighting but also began to include
mention of netizen skepticism. Experts answered some of the posts
agreeing or disagreeing about the authenticity of the photos. The farmer
reasserted that he had risked his life to photograph the tiger and that is
photos were genuine. Shaanxi Province officials defended the announce-
ment. Well-known wildlife photographers joined the online debate.
The demand arose online for more expert analysis of all the photos
and an independent investigation of the farmer’s claim. The motive of the
Forestry Department was questioned. Why did it not take more time to
verify the photos? Was it hoping for increased tourism or new money for
a wild life preserve? The online discussion questioned even more the
motives of the authorities than that of the farmer who also received reward
money for the photos. One netizen posted on the Tianya Forum under the
name First Impression 1. The post was a response to the CCTV broadcast
welcoming the sighting and declaring it authentic. The netizen used Photo-
shop to make an animation of two photos that appeared online to show
they had “identical facial features, outlines, stripes and height.” He or she
wrote, “At first sight, this photograph could not be more fake. The
lighting, the expressions, the color, the environment how can this pass
through the examination by experts on the South China wild tiger as well
as photography experts? Did they make the examination with eyes shut?”
(EastSouthWestNorth, 2007). On Fu Jianfengs blog,
(
http://blog.sina.com.cn/s/blog_4776545401000 bob.html, Oct. 20, 2007),
it was reported that the Shaanxi “Animal Protection Bureau director Wang
Wanyun … told the media: ‘I am willing to guarantee the authenticity of
this photograph with my head.’” The blogger also reported that a Chinese
Academy of Science plant researcher, Fu Dezhi posted on the Yuanmu
Shanchuan Forum that the leaves in the photos were either oak or hazelnut
which are about 3 cm in size. In all photos one of the leaves is covering
the tiger’s forehead so the tiger in the photo must be part of a cropped
photograph about 8 inches square. Fu Jiangfeng ended his blog writing “…
people don’t need their heads, they don’t need to swear, they only need to
know the truth.”
On Nov 15, a netizen posted that he had found the original picture
Page 23
that was used to fake the South China tiger sighting. He had discovered a
lunar new years calendar for 2001 which had all the features of the photos
being debated. The Shaanxi authorities responded that they would
continue the investigation. Eight months later, they tried to end the paper
tiger saga, as it was called on the net, by announcing the photos were fake.
The farmer was arrested on charges of fraud and 13 provincial officials
were dismissed or disciplined for their role in the episode. But, netizen
comments which followed mostly complained about official sluggishness.
Despite the efforts of the “pro-tiger” officials and the experts they
found to defend the authenticity of the sighting, many netizens had kept
up the exposure of fraud. As in the Hwang Woo-suk case in South Korea
where netizens challenged the officially supported stem cell scientist,
Chinese netizens were willing to challenge the photos as fake even when
the provincial authorities and the mainstream media initially backed their
authenticity. In the end the search for the truth prevailed.
Netizen attention to detail in photographs was repeated when media
reports appeared especially in North America and Europe about the
violence in Tibet in March 2008.
Anti-cnn (2008)
On March 14, 2008, Tibetan demonstrators in Lhasa the capital of
the Tibet Autonomous Region in China turned violent. A Canadian tourist
and the few foreign journalists who witnessed the situation put online
photos, videos and descriptions documenting the deadly violence of the
rioters against citizens and property (Al Jezeera, 2008; cali2882, 2008;
Kadfly, 2008). That was even before the official Chinese media started to
report it. The mainstream media in China framed the story as violence
against Han and Muslim Chinese fomented by the Tibetan government in
exile. Much of the mainstream international media like BBC, VOA, and
CNN framed the violence as the result of discriminatory Chinese rule and
Chinese police brutality. (For an exception see Jill Drew, “Eyewitnesses
Recount Terrifying Day in Tibet,” Washington Post Foreign Service,
Thursday, March 27, 2008, online at:
/wp-dyn /content/article/2008/03/26/AR2008032603275.html.)
Page 24
Wide anger was expressed by many Chinese aboard when they
discovered that some of the media in the U.S., Germany, and the U.K.,
were using photos and videos from clashes between police and pro-
Tibetan independence protestors in Nepal and India to support that
media’s claim of violence by Chinese police. A digital slide show
appeared online (dionysos615, 2008) containing an annotated presentation
of 11 photos from CNN, Der Spiegel, the Washington Post, N24 German
TV, BBC, Fox News, Bild, etc. The photos were mislabeled and in other
ways inappropriate for the articles with which they appeared. The photos
included screen shots from German TV stations that consistently labels
Nepalese police as Chinese. A BBC photo showed an ambulance using it
to illustrate a “heavy military presence.” A photo used by CNN to show
Chinese military violence was carefully cropped to hide rioters throwing
rocks at a Chinese military vehicle. The slide show ended with a slide
which read, “These western media should be shamed for the reporting
they’ve made purposely and whoever in the world, intending to slander
Chinese people to promote territorial integrity of China will be doomed to
failure.” The slide show spread widely in cyberspace in and outside China.
Within a few days of the appearance of the inaccurate and mislead-
ing reporting, Rau Jin a recent university graduate launched the anti-cnn
website (http://www.anti-cnn.com). He explained that after netizen anger
and discussion he wanted to “speak out our thoughts and let the westerners
learn about the truth.”
5
The top page of anti-cnn featured articles, videos
and photos documenting some of the alleged distortions in the coverage
of the Tibet events. The website also had forum sections first in Chinese
then also in English. The organizers set as the goal of anti-cnn to
overcome media bias in the West by fostering communication between
Chinese netizens and netizens outside of China so that the people of the
world and of China could have accurate knowledge about each other. They
wrote on their website, “We are not against the western media, but against
the lies and fabricated stories in the media.” anti-cnn was chosen as the
site name, one of the organizers said, “because CNN is the media
superpower. It can do great damage so it must be watched and challenged
when it is wrong.”
6
But the site was not limited to countering errors in the
reporting of CNN. It invited submissions that documented bias or
countered misrepresentations of China in the global media.
Page 25
Rau received hundreds of offers of help finding examples of media
distortions. He gathered a team of 40 volunteers to monitor the submis-
sions for factualness and to limit emotional threads. Posts that were name
calling or attacks on individuals or groups were to be deleted. Emotional
posts were not to be allowed follow-up comments. Forum discussions
were started on “Western Media Bias,” “The Facts of Tibet” and “Modern
China.” In the first five days the site attracted 200,000 visits many from
outside of China. Over time serious threads contained debates between
Han Chinese and both Westerners and Tibetan and Uyghur Chinese trying
to show each other who they were and where they differ or where they
agree.
On anti-cnn, in answer to the exposure of the Western media
practice, many visitors from outside China posted their criticism of
Chinese government media censorship. In their responses to such
criticism, some Chinese acknowledged such censorship but argued it was
easy to circumnavigate, that all societies have their systems of bias or
censorship and that netizens everywhere must dare to think for themselves
and get information from many sources. One netizen with the alias kylin
wrote:
I can say free media works the same way as less-free media.
So what’s most important? The people I’d say. If people
dare to doubt, dare to think own (sic) their own, do not take
whatever comes to them, then we’ll have a clear mind, not
easily be fooled. I can say, if such people exist, then should be
Chinese the least likely to be brainwashed, when have suf-
fered from all those incidents, cultural revolution, plus a whole
long history with all kinds of tricks.
Some analysis of anti-cnn in the Western media criticized it as a
form of nationalism (e.g., Kuhn, 2008) or of being somehow connected
with the Chinese government. The Chinese government and anti-cnn
organizers deny any connection with each other and no verifiable evidence
of such a connection has been produced. There are often expressions of
nationalist emotions in Chinese cyberspace, for example calls for
boycotting Japanese and French products. After the riot in Lhasa, the
Chinese government and media blamed the Dalai Lama and “splitists.”
Page 26
There was an upsurge of nationalist defense of China including on anti-
cnn. The moderators on anti-cnn and netizens in general however are
opponents of nationalism arguing that it is a form of emotionalism and
needs to be countered by rational discourse and the presentation of facts
and an airing of all opinions. The moderators often answered Chinese
nationalists with admonitions to “calm down and present facts.” While
nationalist sentiment and love of country and anger appeared often on the
anti-cnn forums, the opportunity for a dialogue across national and ethnic
barriers is an expression of the internationalism characteristic of netizens.
Chinese citizens in general know that the mainstream Chinese media
have a long history as a controlled and propaganda press. Since the 1990s,
there has been a commercialization of that media and more openness but
still much of the national media has strong remnants from its past. On the
other hand the mainstream international media had been widely assumed
in China as a more reliable source of information about some events such
as SARS and for alternative viewpoints. The widespread distribution by
netizens like Rau Jin of exposure of distortions and bias in major examples
of the international mainstream media called into question for many
Chinese people their positive expectation about that media. It also
attracted the attention of others who questioned whether the so called
Western mainstream media is any less a propaganda or political media
than the Chinese mainstream media. After western media framing of the
war in the country of Georgia in August 2008 as the fault of Russia, a
Russian netizen started a thread on anti-cnn suggesting a Russian-Chinese
alliance. He wrote:
Russian problems with the Western media are identical to
Chinese problems . What [do] we need to do so that their
publications about countries like China and Russia will be
written in a fair tone rather than being politically motivated?
I would be most happy to hear your opinion on these matters.
Over its first year, the anti-cnn website had become a significant
news portal. After a year, there was a debate to determine its future. Some
of the founders left. The site continued with separate forum sections in
Chinese and English but became less focused than it was before on
exposing media bias. As a continuation of anti-cnn, the April Media Group
Page 27
was founded by Rau Jin. April Media sponsored Chinese and English lan-
guage websites both known as M4. The two sites carried news reports and
comments not usually found elsewhere in Chinese media and exposures
of the ongoing media fabrications, for example about alleged crimes of the
government of Syria.
Wenchuan Earthquake (2008)
On May 12, 2008 at 14:28 in the afternoon local time a massive
earthquake struck in south-central China. The epicenter of the earthquake
was in rural Wenchuan County, Sichuan Province and measured 8.0 on the
Richter Scale. The world outside of the quake zone began to learn of the
earthquake one minute later, at 14:29, when a post on the “Tianya Mixed
Talk” forum read, “Very Urgent!!!! Where has a massive earthquake
occurred???By 14:30 a video was posted on YouKu and by 14:35 a
headline on the Baidu bulletin board reported, “Earthquake happens in
Sichuan region.” From then on posts escalated. Tianya is the most popular
forum website and had at the time on average over 200,000 simultaneous
visitors. Likewise YouKu, the most popular video website at the time, and
Baidu, the most popular search engine, had tens of thousands of users
when the Wenchuan disaster first hit. Professional news reports began to
online appear at 14:46 with a dispatch by the official online site Xinhuanet
(Nip, 2009, p. 98).
Online communication was interrupted in the epicenter. But some
witnesses and survivors were able to send out messages using mobile
phones which the recipients put online. Also, survivors who were able to
walk or drive out of the disaster area brought with then photographs and
videos they took using their phones or cameras. These began to appear
online and were picked up by off line media and by CCTV. With roads
destroyed and all landline telephone service down to and in the hardest hit
villages, material posted by netizens gave the mainstream media some of
the stories and all of the graphics for its reports.
Great concern was felt and voiced throughout China and the rest of
the world for the victims of the earthquake. There was a hunger for news.
Netizens started a discussion thread on “Tianya Mixed-Talk” for
Page 28
contributions of casualty information and estimates. As the thread was
updated it was visited almost one million times in the first nine hours after
the quake first hit.
Netizens provided information from the disaster zone, expressed
their sympathy and emotions, started to organize grassroots relief efforts,
organized missing person lists and in many ways contributed online in the
relief and rescue effort. Some netizens also raised serious questions. A
netizen posted on the Tianya Mixed Talk forum a few hours after the
quake “Some questions and reflections about this quake.” He questioned
why there was no early warning of the coming of such a major quake.
Netizens searched for and found evidence that there were early warnings
which the Seismology Bureau ignored. A netizen on Tianya left one
remark, “Before May 12, some strange nature phenomena predicting
earthquakes appeared in earthquake zone and some local persons worried
about earthquakes coming, but local officials and forecast agencies
declared that the rumor of earthquake was baseless and people need not
worry.”(Xu, 2008) Mainstream journalists joined in the pursuit of this
story questioning some of the relevant officials. Netizens also called
attention to the number of schools which collapsed and questioned
whether the problem was systemic.
The earthquake was the main news event for many days. Govern-
ment officials allowed journalists unprecedented access to the disaster
zone. The Internet and the off-line media were watched intently for news
and understanding of the disaster and the unfolding rescue effort. Criticism
began to appear online of the behavior and reporting of some of the
professional journalists, especially those seeming to be insensitive to the
victims and survivors. One well known anchor person from the Phoenix
TV station in Hong Kong, Chen Luyu, appeared at a destroyed village
with heavy makeup, wearing designer sunglasses and carrying a parasol.
One netizen commented:
Phoenix Chen Luyu, you dressed like that kind of a show at the
ruins … . I put many viewers to see your ugly performance
the majority of the audience spurned your behavior, you are a
very individual phenomenon, 99% of people really want to
help the suffering compatriots, not to see a show.
7
(Reese &
Page 29
Jai, 2009, p. 227; Tianya, 2008)
Many other netizens showed similar disdain toward Chen Luyu and
other reporters who seemed frivolous or insensitive. Reese and Dai (2009,
p. 227) reported that “[t]he same anger emerged online toward journalists
when they forced busy rescuers and seriously injured or dying victims to
be interviewed, when they took up seats in rescue helicopters, when they
presented the tragedy of the earthquake with bloody and graphic pictures
and descriptions, or when they shot flash photos of victims faces without
regard for the trauma the bright lights would inflict on those who had
spent so much time trapped under the ruins in darkness.”
Netizen criticism was also aimed at CCTV’s coverage of the disaster
and rescue effort. The awkwardness and insensitivity of some of its
coverage was not only blamed on the reporters but also on the media
organization itself. A well read blogger and former CCTV reporter, Shi
Feike, suggested that CCTV’s control over its reporters and infrequent live
coverage of major disasters like the earthquake accounted for the failures
of some of its earthquake rescue reporting
8
(Shi, 2008).
During the time of the earthquake and rescue efforts, activities of the
netizens became part of the news covered by the mainstream media. But
also, netizen criticism of some well-known journalists and of, for example,
CCTV was widely circulated online. As a result, respect for the netizens
throughout China was enhanced. One observer commented, “I am deeply
touched by the patriotism and humanism shown in the activities of our
netizens.” Another wrote, “This catastrophic disaster aroused the civil
conscience and responsibility of Chinese, and showed the power of
Chinese netizens.”
V. – Discussion
The Three Cases
Professional or mainstream journalists in the three cases above
required the collaboration of netizens and ordinary citizens for their
coverage. It was difficult for the former to get to rural Wenchuan after the
earthquake or to have the expertise and critical attitude of the online
photographer community. Only after netizens around the world exposed
Page 30
the media fabrications about the Lhasa riots was the mainstream media in
China able to report about them by reporting about the anti-cnn website.
But the mainstream media have more access to economic and official
resources and TV and newspapers are still popular in China. Media
scholars looking at China see an emerging netizen-journalist collaboration.
But besides collaboration, netizens are playing the role of media critics.
The special significance of anti-cnn was that netizens took up the
important task of media watchdog, but especially a watchdog over the
most powerful media like CNN and BBC. Some scholars are calling such
media practice the “Fifth Estate” because the watchdog is over the media
itself. In an article, “The Computer as a Democratizer,” Michael Hauben
argued for the crucial role in a society of a watchdog press (Hauben &
Hauben, 1997, pp. 315-320). In every society, major sectors of the media
echo and support the current holders of power either internally or in the
world. Now, with the netizens, there is an emerging media and journalism
which tries to serve society by watching and criticizing the abuses of those
with power and the media which serves them. Anti-cnn provided for the
whole world an alternative to the media which was distorting the truth
about the Lhasa riot. The net users who launched anti-cnn took for
themselves a public and international mission, using the net to watch
critically the main international media. They took up to address journalism
via exposures and discussion and debate. In the process they expanded the
practice of journalism.
Similarly, at the time of the Wenchuan earthquake, netizens created
a space for the public to examine and discuss journalistic operation not
only at the individual level, but also at the organizational level (Reese &
Jai, 2009, p. 228). Holding professional journalists to their own high
standards was a service to the profession. Discussing the practice of
CCTV, the predominant state television broadcaster in China, added to
netizen supervision of the official media and encouraged public scrutiny
and criticism of even the official media.
Context
In 2003 in China, there were numerous large scale netizen commo-
tions and almost 58,000 officially acknowledged off line social and
Page 31
political ‘mass incidents.’ In September 2004, the Fourth Session of the
Sixteenth Chinese Communist Party Central Committee responded. The
long standing policy orientation ‘Efficiency First’ was withdrawn. It had
been criticized by netizens who in the course of their uprisings traced the
specific problem to this systemic root. Netizens argued that ‘efficiency
first’ meant putting business success before the welfare of the great
majority of the people. The Central Committee replaced ‘Efficiency First’
with the policy orientation ‘Harmonious Society’. This conceptual
framework seemed to be aimed at moving the focus in China away from
only economic efficiency and toward a societal balance. One practice
advised for the implementation of the harmonious society was to foster
“interest expression” ( Li Yi Biao Da) by accommodating more ordinary
citizens’ voices in the public sphere (Lei, 2012, p. 135).
Some of the party and state support for netizen activity stems from
this policy decision to encourage interest expression. So also does the
increasing incorporation of reporting about netizen activity and netizen
concerns in the mainstream media and parallel reporting by netizens and
professional journalists of events which arouse netizen concern. The
dominant stress of censorship reported by media outside of China hides
this level of support and the rapidly expanding new use for social and
political reporting, discussion and debate in China.
Every year since 2003, there has been dozens of national netizen
uprisings and commotions around social and political issues, sometimes
exposing fraud or corruption or questioning government actions or expla-
nations, sometimes discussing foreign events like disruption of the
Olympic touch relay, sometimes exposing failures of the press or of star
journalists. They have become a normal aspect of Chinese society.
Netizen Effect on Journalism in China
Often ahead of the mainstream media, netizen uprisings set the news
agenda. Local events are given by netizen activity national or international
attention. In alliance with more independent journalists and editors, online
issues can spread to the main stream national media and to the whole
Chinese people. Netizen critical framing of issues often differs from
government and mainstream media framing. When popular opinion is
Page 32
formed about these issues it often follows the netizen rather than the
government or mainstream media framing. Also, the fight around
censorship is creative and spirited not only by netizens. When journalists
have stories rejected they sometimes put the stories online, often in their
own blogs or microblogs (called J-Blogs). More and more the stories get
out despite the imposed restrictions. Even though there is still a significant
level of official media supervision and control, a growing body of critical
reporting is occurring often encouraged by or encouraging netizen
excitement.
Some journalists come online for their leads and to find contacts to
interview. Some are emboldened by netizen exposures and numbers to dig
deeper and take on more controversial topics. The result is the media
environment in China is livelier than in societies with less netizen activity
even if those societies have less media supervision and guidance.
Setting the agenda, framing issues, arousing public opinion and
supervising the media are all aspects of political power in modern society.
That the netizens in China are able to play these roles, often with the help
of more mainstream journalists and editors suggests a political dynamism
in Chinese society that is denied by critics of China. Netizens in China are
developing into a force contributing to motion of Chinese society in the
direction of greater citizen participation. Those journalists who ally with
the netizens are helping a new journalism to emerge, a netizen journalism
in China but also globally.
Appendix: Two Case Studies
Case 1: The Death of Sun Zhigang
9
(2003)
To help control migration of rural people to the cities, the Chinese government had
in place for more than 20 years, “Measures for Internment and Deportation of Urban
Vagrants.”
10
On March 17, 2003, a college graduate from the city of Wuhan working away from
home in the city of Guangzhou was stopped for an identity check. He was detained under
these measures because he did not have the temporary residence card he was asked to
show. In the police station he contacted two friends who came quickly to vouch for him
and his employed status. The police would not release him. Three days later his friends
tried to contact him and were notified that he died from a heart attack. After learning of
Page 33
Mr. Sun’s death, his relatives and friends contacted the local police for an explanation but
received no definite answer as to what happened.
With financial help from Mr. Sun’s former classmates, his family was able to have
an autopsy performed which indicated that Mr. Sun was brutally beaten before his death.
One of the classmates who was studying media in Beijing posted an appeal for help
concerning Mr. Sun’s death on a cyber forum for discussion among media professionals
from all over China. A journalist working for the South Metropolitan Daily took the post
as a lead and decided to initiate interviews of the family and authorities involved.
11
About
one month after the death, a detailed report about it appeared in the South Metropolitan
Daily with the headline, “University graduate detained and cruelly beaten to death for not
showing temporary residence card.”
12
On the same day, the journalist also made the report
available online on the Southern Net news site.
13
Following the reports, the news was picked up by editors of other online news
portals. The net was quickly flooded with anger at the death and appeals for justice. Major
national forums
14
featured extensive discussions of the detention system, the death of Mr.
Sun and its implications. Other netizens commented about the obvious injustice and
denial of his constitutional rights. Portal sites made the case a Hot Topic where links to
related stories were gathered. Chinese language forums outside of China were also used
for discussions and analysis of the case.
A memorial page was launched by a software engineer. It eventually received over
200,000 visits, many visitors leaving comments, messages of sadness and some money
donations to the family. Some comments gave examples of other cases of police brutality.
Others went further, demanding an end to the official policy that treated migrants as lower
class citizens.
The intense online reaction influenced further reporting first by big non-
governmental media and then by the mainstream national media, feeding more online
ferment. A special committee was formed by the Guangzhou government to investigate
Sun’s death. The subsequent blunt denial by the police of responsibility enraged many
netizens. Their reaction was critical comments now focusing on the weakness of the
investigation procedures.
Contributions of articles, responses, comments and calls for action appeared online
from activists, lawyers and academics, all of whom had no other option of where to
publish their critical analysis. Online news articles typically received tens of thousands
of responses. Live chat discussions formulated demands for a thorough investigation,
punishment for those involved, change or abolition of vagrancy measures, and an
immediate end to deportations. The combination of online outrage and mainstream media
coverage made the case a topic of household conversation everywhere in China. People’s
Daily began to publish selected netizen comments in its online news site. Pressure from
online communities, social groups and the central government gave the local officials no
choice but to initiate a more serious investigation. The investigators acknowledged that
netizen pressure added to their determination, resulting in thirteen arrests reported. An
open trial from June 5 to 9 ended with 12 convictions of guards at the detention center and
Page 34
some of the detainees. There was one death sentence. Twenty-three governmental
officials and police officers were disciplined for their roles in the death and lack of action
after it.
Even after the arrest, online petitions were circulated and online protest letters were
addressed to the National People’s Congress calling for abolition of the current custody
and repatriation system. Such letters virtually never appear in Chinese off line media. On
May 15, a netizen posted an article, “On the Violation of ‘Legislation Law by the
Holding System: The Case of Sun Zhigangon a site maintained by the government
which was followed by an online examination of the existing anti-vagrancy laws. On June
18, after over 20 years of enforcement, the State Council decide to abolished the 1982
Measures under which Mr. Sun had been detained. New measures were initiated which
did not allow for detention but required a system of help for homeless people be available
on a voluntary basis.
The collaboration of netizen and traditional media set the news agenda and helped
public opinion to form so that the death of Sun Zhigang, an ordinary person, was given
extensive national coverage. This led to the relatively quick end of a long standing
oppressive and discriminatory law. One scholar described this as “one of the first cases
of popular opinion overriding and resetting official agendas and the first demonstration
of the sociopolitical power of Chinese netizenship.”
15
Case 2: BMW Incident (2003)
On Oct 16, 2003, two farmers, Liu Zhongxia and her husband, rode their tractor
loaded with onions through a narrow street in Harbin, capital city of Heilongjiang
Province in Northeast China. The tractor accidentally scrapped the rearview mirror of a
car parked on the side of the street. The car was a BMW owned by Su Xiuwen’s
businessman husband. Ms. Su caused a commotion haranguing the two farmers because
of the damage to her husband’s expensive car. Then she got back into the car and drove
it into the crowd which had gathered because of the commotion. Ms. Liu was killed and
12 bystanders were injured.
Ms. Su was tried in a Harbin court on Dec. 20. None of the bystanders testified.
They had each received money from Ms. Su’s husband. After two hours, the court ruled
Ms. Su had not been properly handling her car. The death of Ms. Liu was judged acci-
dental. Ms. Su was given a two year sentence which was suspended. There was brief local
media coverage of the trial and it seemed it would pass as a fatal traffic accident, one of
many every day in every country.
But two days after the trial, a post about the case appeared on the Strong Nation
Forum, “Attention: The BMW killed a farmer.” The person posting made three main
points: 1. Ms. Su was related to a high ranking official. 2. Ms. Su had killed Ms. Liu
deliberately. 3. The trial did not follow legal procedures. The post unleashed a wide
spread questioning and discussion of the case throughout Chinese language cyberspace.
Soon there were over 70,000 comments and opinions relating to the case on one portal
alone. Many netizens saw in the incident a posing of the questions of rich versus poor in
Page 35
China, and justice versus corruption.
Within two weeks the BMW incident became the online hottest topic in the China.
Journalists from outside the province who followed the online commotion went to Harbin
to investigate and report for their newspapers. After January 8, China’s mainstream
national media began intensive coverage. After all this attention, local authorities and
legal organs began a reinvestigation.
The online uproar over the case put it on the national news agenda and offered an
alternative framing to that of the court and the local media. Almost half of the early posts
looked for “behind the scenes” reasons for Ms. Su’s light sentence. Less than ten percent
accepted the court’s decision. Other netizens sought to understand the underlying causes.
Some suggested remedies like greater government accountability to public opinion.
There was a growing call for the authorities to open a new investigation and hold
a new trial. When it was reported in the press that province officials promised “a
satisfactory solution to the ‘BMW case’ will be offered to the public,” a post on the
Strong Nation Forum titled “Why should we trust you?” precipitated a cynical thread
casting doubt on the credibility of the officials.
16
More and more the question raised was
what kind of China do we want? A netizen with the alias stellyshi commented that history
shows that “… justice originates with the truth. But now in the world, or in China, the
truth means nothing. In modern China, with power and money, you can say anything as
you like. Even you can kill one person as you want. So, what is this? Is this fare (sic)? Is
this so-called socialist country? I don’t think so. Never!!! … .”
17
The hundreds of thousands of online posts took many forms including analysis,
argumentation, poems, novels, dramas, letters, animations, and jokes. Most posts were
sympathetic to Ms. Liu and hostile to Ms. Su. For many netizens, Ms. Su and Ms. Liu,
the BMW and the onion cart became symbols of the growing gap and the character
differences between the rich and the poor in China. While much coverage in the
mainstream media called for government transparency and social improvement, a major
direction taken in netizen posts was to raise the question of the direction in which China
should be going. The mainstream media called for step-by-step social improvement, the
online discussion raised deeper systemic questions.
The off-line media and the government in response to the massive netizen activity
took more action then they would have otherwise. A new investigation was promised and
a retrial of Ms. Su. But by mid January the government forbad the mainstream media
from any further coverage. It also required the deletion of some and finally all old posts
and any new netizen contributions on the major forums and portals. At the new trial there
was no greater penalty for Ms. Su and the monitoring and deleting of BMW related posts
caused online attention to shift to other incidents and issues including net censorship.
In this incident all the netizen activity did not lead to a different legal outcome. But
it was another example that ferment around a not very uncommon event can lead to
examination of contradictions buried in society. It is arguable that this netizen uprising
had an effect on Chinese society regardless of the legal outcome or the deletion of
hundreds of thousands of netizen comments. And in September 2004, the Fourth Session
Page 36
of the Sixteenth CCP Central Committee rejected the long standing policy orientation
“efficiency first” which had been criticized by some netizens who in the course of their
uprisings traced the specific problem to this systemic root.
18
Notes
1. Preface: What is a netizen,” an earlier version is online at:
http://www.columbia.edu/~rh120/ch106.txt
2. Forum software hosted on Internet accessible servers allows for sequential and threaded
online text discussions which can be monitored and moderated. Similarly hosted chat
room software allows for simultaneous multiple participant real time text conversations.
In China, most forums allow alias registration and are often archived. Chat room sessions
are ephemeral and are not easily monitored.
3. Chinese students are studying in some 103 countries and most densely populated in
schools in the United States, Britain, Australia, Canada, Germany, France and Japan.
4. For a discussion of Internet control in China, see Kluver 2006.
5. Quoted in China Daily, April 2, 2008,
https://www.chinadaily.com.cn/china/2008-
04/02/content_6587120_2.htm
6. Interview with anti-cnn webmaster Qi Hanting, April 19, 2008, translated from
Chinese. See Hauben, 2008.
7. Machine translated from posts in Chinese at Tianya (2008) chat forum about the
performance of Chen.
8. Chinese original cached at Baidu Content is no longer available.
9. This case is well covered in the scholarly literature. See for example, Ibid., Tai (2006),
pp. 259-268 and other references in the following notes.
10. Ibid., p. 260.
11. Shaoguag Wang, “Changing Models of China’s Policy Agenda Setting,” Modern
China, 2008, 34 p. 79.
12. “A university graduate was taken into custody without a temporary residence permit
and was beaten to death,” in Southern Metropolis Daily, April 4, 2003, online at:
http://news.sina.com .cn/s/2003-04-25/09501015845.shtml (In Chinese). See also,
Haiqing Yu, “From Active Audience to Media Citizenship: The Case of Post-Mao
China,” Social Semiotics, 16 (2), June 2006, pp. 303-326.
13. http://news.21cn.com/social/shixiang/2003-04-25/1021755.ht ml (No longer
available.)
14. Like Strong Nation Forum (qiangguo luntan), Development Forum (fazhan luntan)
and China Youth Forum (zhongqing luntan)
15. Haiqing Yu, “Talking, Linking, Clicking: The Politics of AIDS and SARS in Urban
China,” positions: east asia cultures critique, 15 (1) Spring 2007,
.researchgate.net/publication/265748880_Talking_linking_clicking_The_politics_of
Page 37
_AIDS_and_SARS_in_urban_China
16. Christina Yuqiong Zhuo and Patricia Moy, “Frame Building and Frame Setting: The
Interplay Between Online Public Opinion and Media Coverage,” paper presented at the
annual meeting of the International Communication Association, Dresden, June 16, 2006.
17. Comment #11 at: http://bbs.chinadaily.com.cn/redirect.php?tid=39672&goto=lastpost
&highlight=n (No longer available.)
18. Ibid., Shaoguang Wang, note 11, p. 80.
References
Allan, Stuart and Thorsen, Einar (2009). Citizen Journalism: Global Perspectives, New
York: Peter Lang Publishing.
Al Jezeera (2008, March 15). Retrieved from
http://www.youtube.com/watch?v
=zfnBVKrzX6Y (access restricted).
Bennett, Lance W., Lawrence, Regina G. and Livingston, Steven (2007). When the
Press Fails: Political Power and the News Media from Iraq to Katrina. Chi-
cago. The University of Chicago Press.
cali2882 (2008, March 15). Tibet Riot, you wont see this on CNN and BBC. YouTube.
dionysos615 (2008, March 19). Riot in Tibet: True face of western media.
YouTube. Retrieved from:
http://www.youtube.com/watch?v=uSQnK5FcKas
&feature=related
EastSouthWestNorth (2007, Oct 19). “The South China Tiger Photographs.” Retrieved
from:
http://www.zonaeuropa .com/20071019_1.htm
Guo Liang (2006, April 26). “China’s Internet Development and Its Impact on Public
Opinion.” Speech.
Hauben, Michael & Hauben, Ronda (1997). Netizens: On the History and Impact of
Usenet and the Internet. Los Alamitos, CA: IEEE Computer Society Press.
Hauben, Ronda (2008). “Netizens Defy Western Media Fictions of China.”
OhmyNews International. May 9. Retrieved from:
http://www.ais.org/~jrh/acn/ACn20-2.pdf (pp. 7-9).
Kadfly (2008, March 15). Retrieved from:
http://kadfly.blog spot.com/2008/03/lhasa-
burning.html (access restricted).
Kluver, Randy (2006). “Open Systems and Opening Societies: Guo Liang on China’s
Internet,” interview, Brisbane Australia, Sept 27-30.
Kuhn, Anthony (2008). “Web Site Rips West’s Reports on China-Tibet Conflict.”
Retrieved from:
https://www.npr.org/templates/story/story.php?storyId
=89831099?storyId=89831099
Lei Guo (2012). “Collaborative efforts: An exploratory study of citizen media in
China.” Global Media and Communication, 8 (2). Retrieved from:
https://journals.sagepub.com /doi/10.1177/1742766512444341.
Page 38
Li Xiguang (2003). “ICT and the Demise of Propaganda in China.” Global Media
Journal, 2 (3). Retrieved from:
https://www.globalmediajournal.com/open-
access/ict-and-the-demise-of-propaganda-in-china.php?aid=35112
Naduvath, Jaibal (2009). “Chinese Media in Perspective and Analyzing Vectors of
Media Reform.” Journal of Creative Communications 4 (2).
Nip, Joyce (2009). “Citizen Journalism in China: The Case of the Wenchuan Earth-
quake.” In Citizen Journalism: Global Perspectives, Stuart Allan and Einar
Thorsen, New York: Peter Lang Publishing.
Polumbaum, Judy (2001). “China’s Media: Between Politics and the Market.” Current
History, 100 (9).
Reese, Stephen D. and Jai Dai (2009). “Citizen Journalism in the Global News Arena:
China’s New Media Critics.” In Citizen Journalism: Global Perspectives,
Stuart Allan and Einar Thorsen, New York: Peter Lang Publishing.
Shi Feike (2008). “Xu Na say a few words.” My1510. May 24.
Tai Zieue (2006). The Internet in China: Cyberspace and Civil Society. New York:
Routledge.
Tianya (2008). Chat Forum (in Chinese). Retrieved from:
/CommMsga?cmm=281&tid=2600915412149663923
Xu Liang (2008). “The Power of Chinese Netizens After the Earthquake.” OhmyNews
International. June 7.
http://www.ais.org/~jrh/acn/ACn27-1.pdf (pp. 23-25)
Yu, Haiqing (2006). “From Active Audience to Media Citizenship: The Case of Post-
Mao China.” Social Semiotics 16 (2).
Yu, Haiqing (2009), Media and Cultural Transformation in China. London:
Routledge.
[Editor’s Note: The following article documents how some of the unifying
foundation was set for the broad nonviolent demonstrations of the people
of Egypt which took place January 25 to February 11, 2011.]
Netizens in Egypt and the
Republic of Tahrir Square*
by Ronda Hauben
On Wednesday February 8, 2011 the Egyptian Ambassador to the
Page 39
United Nations, Maged A. Abdelaziz, spoke to journalists at a stakeout
outside the Security Council.
1
There had been an ongoing set of questions
to Secretary General Ban Ki-moon and his spokesman and to the Security
Council President by journalists covering the United Nations in an effort
to understand what role the UN is able to play in the struggle going on in
Egypt. In response to a question about the ongoing assault at the time on
journalists by police in Egypt, the Ambassador said that someone from the
foreigner side was instigating the uprising.
This refrain accusing outsiders of instigating the Egyptian uprising
had also been expressed by Egyptian government officials a few days
earlier. What is significant about this claim is that it denies the internal
process by which the Egyptian people had organized themselves over a
multi year series of struggles. These struggles included labor struggles,
anti-repression demonstrations and online discussions to help to determine
a set of political and economic demands uniting the different sectors of
Egyptian society.
The claim of outside instigators ignores the role played by active
online discussion and other forms of communication by a diversity of
political actors, of citizens empowered by their access to the Internet, who
had been striving for a more just and dynamic Egypt.
In the early 1990s, a university student in New York, Michael
Hauben, took up to do research to explore the political power of the
developing networks. Through his research he discovered that a new form
of citizenship was being born online.
2
In response to a set of questions Hauben sent out to people with Net
access in the early 1990s, he received descriptions of how people were
exploring how to use the Net to solve the many social and political
problems of our times. He called these users who were active citizens
exploring how the Net could help to make a better world netizens (Net +
Citizen = Netizen). For Hauben, not all users were netizens. Instead he
reserved the use of this term to describe those users who empowered by
the Net, were exploring how to contribute to a better world.
Many of the characteristics that Hauben discovered among netizens
in the early 1990s are also the characteristics of netizens who have been
part of the struggle to change Egypt.
Page 40
Describing some of how the process of mobilization developed,
Charles Hirschkind, in his article, “From the Blogosphere to the Street:
The Role of Social Media in the Egyptian Uprisingwrites, “The seeds of
this spectacular mobilization had been sown from across the political
spectrum.”
3
Hirschkind describes how a political alliance grew up between
the secular leftist organizations and groups with Islamic ties (particularly
the Muslim Brotherhood), working together to defend victims of state
torture.
Another example of an organization working across the political
spectrum in Egypt was the Kifaya movement, a coalition of those with
diverse political leanings united in their demand that Egyptian President
Mubarak step down and that his son Gamal not succeed him.
With the emergence of this movement in 2004-2005, bloggers
became a significant part of the protest activities, reporting on the protests
and discussing them online. One blogger, Wael Abbas is mentioned for
distributing a video clip of a man being physically abused by the police in
Cairo. This video and other forms of online reporting helped to build a
movement in Egypt against police abuse.
Another contribution to the protests was from the many labor
struggles in previous years. Strikes helped to spread the sense of the
importance of struggle in Egypt. Bloggers, Facebook groups, and others
online took part in the discussion of grievances and in spreading the
information about mobilizations.
April 6, 2008 was an important example of the power of the alliance
of online netizens and workers working together to challenge the abusive
practices of the Mubarak government.
Hirschkind describes how online discussion and communication
helped to transform diverse political ideas into a common set of political
objectives. “They have pioneered,” he writes, “forms of political critique
and interaction that can mediate and encompass the heterogeneity of
religious and social commitments that constitute Egypt’s contemporary
political terrain.”
It was this evolving communication among Egyptian netizens, not
foreign instigation, that helped to provide the platform for a movement
which was able to embrace a broad spectrum of Egyptian citizens.
Page 41
Describing the movement that developed, Nubar Hovsepian, in his article,
“The Arab Pro-Democracy Movement: Struggles to Redefine Citizenship”
writes:
4
Organizationally it is more like a network than our outmoded
top down structures . This is a revolution in the making
sparked by youth who are determined to alter the dominant
paradigm of politics and power that precludes the central idea
which undergrids democracy citizenship under a social
contract.
Hovsepian argues that a new relationship between the Egyptian
government and the citizens is at the heart of the movement:
Simply put, Arab youth are leading a profound revolt whose
central objective is the transformation of former ‘subjects’ into
‘citizens’ with agency and voice to make demands of their
rulers. The rulers are expected to be servants of their citizens
– nothing less is acceptable.
Mohammed Bamyeh in his article, “The Egyptian Revolution: First
Impressions from the Field”
5
describes the 18 days of the Egyptian
uprising as the dawn of a new civic order. He points to many of the
grassroots forms that developed during the days of the uprising, one of
which was a mass “civic character as a conscious ethical contrast to the
state’s barbarism.” He describes the transformation of people’s sense of
themselves and of their capability as an integral part of the process of the
movement:
Like in the Tunisian Revolution, in Egypt the rebellion erupted
as a sort of a collective world earthquake – where the central
demands were very basic, and clustered around the respect for
the citizen, dignity, and the natural right to participate in the
making of the system that ruled over the person.
This goal, Bamyeh explains, was expressed as well by even,
Muslim Brotherhood participants (who) chanted at some point
with everyone else for a ‘civic’ (madaniyya) state – explicitly
distinguished from two other possible alternatives: religious
(diniyya) or military (askariyya) state.
Describing the significance of these developments, Hovsepian
Page 42
regards the Egyptian events as the Arab equivalent of the French
Revolution. In a paper I presented in Paris at Sorbonne III in summer
2010, titled “Watchdogging to Challenge the Abuse of Power: Netizenship
in the 21
st
Century,” I proposed that the important achievement of the
French Revolution was the conceptual transformation of the former
subjects into the citizens to be regarded as the sovereign of the State.
6
“It
was the citizens who were to possess the power of the nation . It is
among the citizens that the discussion and decisions to determine the
progress of the nation belongs.” This goal or vision has been considered
only as an ideal for over 200 years, as citizens have lacked the capability
to exert their supervision over the government or corporate officials who
have grabbed the power of the state.
The Egyptian revolution had its groundwork set by the Egyptian
netizens and it is this foundation that provides a strength to meet the many
trials to be faced in the days and years after 2011.
Hence it is not foreign instigators who are responsible for seeding
the soil of the mighty movement that removed Mubarak from power.
Instead it was a resurgence of the ideals and demands of citizens which
fueled the French Revolution, but which are now strengthened by the
actions and deeds of the netizens.
Notes
1. Stakeout at Security Council, Maged A. Abdelaziz to the press on February 8, 2011.
https://www.unmultimedia.org/avlibrary/ass et/U110/U110208g/
2. Michael Hauben, “The Net and the Netizens, in On the History and Impact of Usenet
and the Internet,” IEEE Computer Society Press, http://www.columbia.edu
/~hauben/netbook/
3. Charles Hirschkind, “From the Blogosphere to the Street: The Role of Social Media in
the Egyptian Uprising,” Jadaliyya, February 9, 2011. http://www.jadaliyya.com
/pages/index/599/from-the-blogosphere-to-the-street_the-role-of-social-media-in-the-
egyptian-uprising
4. Nubar Hovsepian, “The Arab Pro-Democracy Movement: Struggles to Redefine
Citizenship,” Jadaliyya, February 9, 2011.
http://www.jadaliyya.com/pages/index
/588/the-arab-pro-democracy-movement_struggles-toredefine-citizenship
5. Mohammed Bamyeh, “The Egyptian Revolution: First Impressions from the Field
[Updated],” Jadaliyya, February 11, 2011. http://www.jadaliyya.com/pages/index
Page 43
/561/the-egyptian-revolution_first-impressions-from-thefieldupdated
6. Ronda Hauben, “Watchdogging to Challenge the Abuse of Power: Netizenship in the
21
st
Century,” Paper presented on July 13, 2010 at Sorbonne III, Paris, France
http://ais.org/~jrh/acn /Paris-7-13-10.doc
*This article was first published on April 16, 2011 on the netizenblog online at:
https://blogs.taz.de/netizenblog/2011/03/16/net izens_egypt_tahrir_square/
Editor’s Note: The following paper was prepared for the annual meeting
of the Chinese Community of Political Science and International Studies
(CCPSIS) which was held in Beijing on July 14-15, 2012.]
The Role of Netizen
Journalism in the Media War at the
United Nations*
by Ronda Hauben
Preface
The history of journalism includes many different forms of
publication and many different methods of organization of those publica-
tions. Journalism scholars like Chris Atton and Tony Harcup of the U.K.
point to a wide continuum of how the news is produced and who are the
journalists who produce it. These scholars argue that it is too narrow to
restrict the definition and consideration of journalism to commercially or
government produced media. Instead these scholars propose that the many
forms of alternative journalism should be considered as part of the
spectrum of journalism and those who produce for these publications are
to be considered in any study of journalists.
Traditionally alternative journalism provides for a broader set of
issues to be raised than is common in commercially produced mainstream
Page 44
media. Often, too, alternative publications allow for a broader set of
sources to be utilized. Such a media often reflects not only a criticism of
the limitations of the mainstream commercial media, but also a demonstra-
tion that another form and practice of journalism is viable.
With the creation and the spread of the Internet, the emergence of a
new form of citizenship, know as netizenship, has developed. Also a
critical and vibrant form of online journalism has begun to develop. I call
this journalism, netizen journalism. A more detailed exploration of this
phenomenon is beyond the scope of this paper as the paper is for a panel
on questions related to the United Nations. As such, the paper will focus
on the impact of netizen journalism on the United Nations and on issues
related to the United Nations. But an awareness of the emerging phenom-
enon of netizen journalism can help to provide a context for issues
investigated in this paper.
Introduction
In this paper I take three conflicts which are or have been on the
agenda of the United Nations Security Council. The paper will explore the
role of netizen journalism in relation to the efforts to resolve these
conflicts in a peaceful manner. The three examples the paper will consider
in relation to the UN are 1) the Cheonan conflict in South Korea (2010),
2) the war against Libya (2011), and 3) the crisis in Syria (2011-2012).
I. Medvedev and the Challenge of Media
Manipulation to International Relations
In a recent speech, Dmitry Medvedev, Prime Minister of the Russian
Federation, spoke about what he called “the new security dimensions” in
international relations.
1
Today,” he said, “we are witness to persistent
attempts to make mass manipulation of public opinion a tool in interna-
tional relations.” He offered as an example what he calls the media
campaign against Syria.
“Syria’s case is illustrative in this respect,” Medvedev said. “A very
active media campaign unfolded with respect to Syria.” He explained,
“What is clear is that this media campaign had little to do with ending the
Page 45
violence as rapidly as possible and facilitating the national dialogue that
we all want to see there.”
He attributed this media campaign to the nature of what is consid-
ered the politics of certain countries. Describing this politics, he explained,
“This sees a country or group of countries instill their own aims and
objectives in the consciousness of others with other points of view
rejected.”
2
What I propose is important about his talk for our panel on “The UN
is a Dilemma” is that Medvedev argues that media manipulation by certain
political actors presents a serious problem for the field of international
relations. He argues that such a media campaign against Syria interferes
with the goal of international relations “to concentrate on professional and
serious discussion rather than propaganda efforts,” so as to be able to work
out “a common approach to settling this conflict.”
While he does not see journalism as able to help solve this problem,
I want to propose that there is the development of an alternative form of
journalism that is taking on the problem. This is the journalism I call
netizen journalism. Netizen journalism seeks to challenge the misrepresen-
tations and distortions of mainstream western journalism that Medvedev
presents as a serious challenge to international relations. Netizen
journalism encourages not only the exposure of the distortions in the
mainstream media, but research and writing to provide the background and
information needed to determine how to settle a conflict. By challenging
the media campaign fomenting a conflict, netizen journalism becomes a
participant in the media war at the UN.
II. The Cheonan Incident, the UN, and Netizen Journalism
I first turn to the details of what happened with the Cheonan conflict
which was brought to the UN in 2010, to examine how netizen journalism
affected the media war in that situation and helped to make a significant
contribution to the peaceful resolution of the conflict that was embraced
at the Security Council.
The Cheonan incident concerns a South Korean naval ship which
broke up and sank on March 26, 2010. At the time it was involved in naval
exercises with the U.S. military in an area in the West Sea / Yellow Sea
Page 46
between North Korea and China. This is a situation that had been the
subject of much discussion on the Internet.
Initially the South Korean government and the U.S. government said
there was no indication that North Korea was involved. Then at a press
conference on May 20, 2010, the South Korean government claimed that
a torpedo fired by a North Korean submarine exploded in the water near
the Cheonan, causing a pressure wave that was responsible for the sinking.
Many criticisms of this scenario have been raised.
There was no direct evidence of any North Korean submarine in the
vicinity of the Cheonan. Nor was there any evidence that a torpedo was
actually fired causing the pressure wave phenomenon. Hence the South
Korean government had no actual case that could be presented in a court
of law to support its claims.
In fact, if this claim of a pressure wave were true even those
involved in the investigation of the incident acknowledge that “North
Korea would be the first to have succeeded at using this kind of a bubble
jet torpedo action in actual fighting.”
3
The dispute over the sinking of the Cheonan was brought to the
United Nations Security Council in June 2010 and a Presidential State-
ment was agreed to a month later, in July.
4
An account of some of what happened in the Security Council during
this process is described in an article that has appeared in several different
Spanish language publications
5
The article describes the experience of the
Mexican Ambassador to the UN, Claude Heller in his position as president
of the Security Council for the month of June 2010. (The presidency
rotates each month to a different Security Council member.)
In a letter to the Security Council dated June 4, 2010 the Republic of
Korea (ROK) more commonly known as South Korea, asked the Council
to take up the Cheonan dispute. Park Im-kook, then the South Korean
Ambassador to the UN, requested that the Security Council consider the
matter of the Cheonan and respond in an appropriate manner.
6
The letter
described an investigation into the sinking of the Cheonan carried out by
South Korean government and military officials. The conclusion of the
South Korean investigation was to accuse North Korea of sinking the
South Korean ship.
Page 47
Sin Son Ho was the UN Ambassador from the Democratic People’s
Republic of Korea (DPRK), which is more commonly known as North
Korea. He sent a letter dated June 8, 2010 to the Security Council, which
denied the allegation that his country was to blame.
7
His letter urged the
Security Council not to be the victim of deceptive claims, as had happened
with Iraq in 2003. It asked the Security Council to support his govern-
ment’s call to be able to examine the evidence and to be involved in a new
and more independent investigation on the sinking of the Cheonan.
How would the Mexican Ambassador as President of the Security
Council during the month of June handle this dispute? This was a serious
issue facing Heller as he began his presidency in June 2010.
Heller adopted what he referred to as a “balanced” approach to treat
both governments on the Korean peninsula in a fair and objective manner.
He held bilateral meetings with each member of the Security Council
which led to support for a process of informal presentations by both of the
Koreas to the members of the Security Council.
What Heller called “interactive informal meetings” were held on
June 14 with the South Koreans and the North Koreans in separate
sessions attended by the Security Council members, who had time to ask
questions and then to discuss the presentations.
At a media stakeout on June 14, after the day’s presentations ended,
Heller said that it was important to have received the detailed presentation
by South Korea and also to know and learn the arguments of North Korea.
He commented that “it was very important that North Korea approached
the Security Council.” In response to a question about his view on the
issues presented, he replied, “I am not a judge. I think we will go on with
the consultations to deal in a proper manner on the issue.”
8
Heller also explained that, “the Security Council issued a call to the
parties to refrain from any act that could escalate tensions in the region,
and makes an appeal to preserve peace and stability in the region.”
Though the North Korean Ambassador at the UN rarely speaks to the
media, the North Korean UN delegation scheduled a press conference for
the following day, Tuesday, June 15. During the press conference, the
North Korean Ambassador presented North Korea’s refutation of the
allegations made by South Korea. Also he explained North Korea’s
Page 48
request to be able to send an investigation team to the site where the
sinking of the Cheonan occurred. South Korea had denied the request.
During its press conference, the North Korean Ambassador noted that
there was widespread condemnation of the investigation in South Korea
and around the world.
9
The press conference held on June 15 was a lively event. Many of
the journalists who attended were impressed and requested that there be
future press conferences with the North Korean Ambassador.
During June, Heller held meetings with the UN ambassadors from
each of the two Koreas and then with Security Council members about the
Cheonan issue. On the last day of his presidency, on June 30, he was
asked by a reporter what was happening about the Cheonan dispute. He
responded that the issue of contention was over the evaluation of the South
Korean government’s investigation.
Heller described how he introduced what he refers to as “an
innovation” into the Security Council process. As the month of June
ended, the issue was not yet resolved, but the “innovation” set a basis to
build on the progress that was achieved during the month of his presi-
dency.
The “innovation” Heller referred to, was a summary he made of the
positions of each of the two Koreas on the issue, taking care to present
each objectively. Heller explained that this summary was not an official
document, so it did not have to be approved by the other members of the
Council. This summary provided the basis for further negotiations. He
believed that it had a positive impact on the process of consideration in the
Council, making possible the agreement that was later to be expressed in
the Presidential statement on the Cheonan that was issued by the Security
Council on July 9.
Heller’s goal, he explained, was to “at all times be as objective as
possible” so as to avoid increasing the conflict on the Korean peninsula.
Such a goal is the Security Council’s obligation under the UN Charter.
In the July 19, 2010 Security Council’s Presidential Statement
(PRST) on the Cheonan, what stands out is that the statement follows the
pattern of presenting the views of each of the two Koreas and urging that
the dispute be settled in a peaceful manner.
Page 49
In the PRST, the members of the Security Council did not blame
North Korea. Instead they refer to the South Korean investigation and its
conclusion, expressing their “deep concern” about the “findings” of the
investigation.
The PRST explains that “The Security Council takes note of the
responses from other relevant parties, including the DPRK, which has
stated that it had nothing to do with the incident.”
10
With the exception of North Korea, it is not indicated who “the other
relevant parties” are. It does suggest, however, that it is likely there are
some Security Council members, not just Russia and China, who did not
agree with the conclusions of the South Korean investigation.
Analyzing the Presidential Statement, the Korean newspaper
Hankyoreh noted that the statement “allows for a double interpretation and
does not blame or place consequences on North Korea.”
11
Such a
possibility of a “double interpretation” allows different interpretations.
The Security Council action on the Cheonan took place in a situation
where there had been a wide ranging international critique, especially in
the online media, about the problems of the South Korean investigation,
and of the South Korean government’s failure to make public any
substantial documentation of its investigation, along with its practice of
harassing critics of the South Korean government claims.
12
One such critique included a three part report by the South Korean
NGO People’s Solidarity for Participatory Democracy (PSPD).
13
This
report raised a number of questions and problems with the South Korean
government’s case. The PSPD document was posted widely on the
Internet and also sent to the President of the United Nations Security
Council for distribution to those Security Council members interested and
to the South Korean Mission to the UN.
There were many blog comments about the Cheonan issue in
Korean.
14
There were also some bloggers writing in English who became
active in critiquing the South Korean investigation and the role of the U.S.
in the conflict.
One such blogger, Scott Creighton who uses the pen name Willy
Loman, wrote a post titled “The Sinking of the Cheonan: We are being
lied to”
15
On his blog “American Everyman,” he explained how there was
Page 50
a discrepancy between the diagram displayed by the South Korean
government in a press conference it held, and the part of the torpedo on
display in the glass case below the diagram.
He showed that the diagram did not match the part of the torpedo on
display. The South Korean government had claimed that the diagram
displayed above the glass case was from a North Korean brochure offering
the torpedo identified as the CHT-02D.
There were many comments on his post, including some from
netizens in South Korea. Also the mainstream conservative media in South
Korea carried accounts of his critique.
Three weeks later, at a news conference, a South Korean government
official acknowledged that the diagram presented by the South Korean
government was not of the same torpedo as the part displayed in the glass
case. Instead the diagram was of the PT97W torpedo, not the CHT-02D
torpedo as claimed.
Describing the significance of having documented one of the
fallacies in the South Korean government’s case, Creighton writes:
16
(I)n the end, thanks to valuable input from dozens of con-
cerned people all across the world … . Over 100,000 viewers
read that article and it was republished on dozens of sites all
across the world (even translated). A South Korean MSM
outlet even posted our diagram depicting the glaring discrep-
ancies between the evidence and the drawing of the CHT-O2D
torpedo, which a high-ranking military official could only
refute by stating he had 40 years military experience and to his
knowledge, I had none. But what I had, what we had, was
literally thousands of people all across the world, scientists,
military members, and just concerned investigative bloggers
who were committed to the truth and who took the time to
contribute to what we were doing here.
‘Forty years military experience’ took a beating from ‘we the
people WorldWide’ and that is the way it is supposed to be.
This is just one of a number of serious questions and challenges that
were raised about the South Korean government’s scenario of the sinking
of the Cheonan.
Page 51
Other influential events which helped to challenge the South Korean
government’s claims were a press conference in Japan held on July 9 by
two academic scientists. The two scientists presented results of experi-
ments they did which challenged the results of experiments the South
Korean government used to support its case.
17
These scientists also wrote
to the Security Council with their findings.
Also a significant challenge to the South Korean government report
was the finding of a Russian team of four sent to South Korea to look at
the data from the investigation and to do an independent evaluation of it.
The Russian team did not accept the South Korean government’s claim
that a pressure wave from a torpedo caused the Cheonan to sink.
18
Such efforts along with online posts and discussions by many
netizens provided a catalyst for the actions of the UN Security Council
concerning the Cheonan incident.
The mainstream U.S. media for the most part, chose to ignore the
many critiques which have appeared. These critiques of the South Korean
government’s investigation of the Cheonan sinking have appeared mainly
on the Internet, not only in Korean, but also in English, in Japanese, and
in other languages. They present a wide ranging challenge of the veracity
and integrity of the South Korean investigation and its conclusions.
An article in the Los Angeles Times on July 28 noted the fact,
however, that the media in the U.S. had ignored the critique of the South
Korean government investigation that is being discussed online and spread
around the world.
19
On August 31, an op-ed by Donald Gregg, a former
U.S. Ambassador to South Korea, appeared in the New York Times, titled
“Testing North Korean Waters.” The article noted that “not everyone
agrees that the Cheonan was sunk by North Korea. Pyongyang has
consistently denied responsibility, and both China and Russia opposed a
U.N. Security Council resolution laying blame on North Korea.”
20
Netizens who live in different countries and speak different
languages took up to critique the claims of the South Korean government
about the cause of the sinking of the Cheonan. Such netizen activity had
an important effect on the international community. It also appears to have
acted as a catalyst affecting the actions of the UN Security Council in its
treatment of the Cheonan dispute.
Page 52
In his op-ed in the New York Times, Gregg argued that, “The
disputed interpretations of the sinking of the Cheonan remain central to
any effort to reverse course and to get on track toward dealing effectively
with North Korea on critical issues such as the denuclearization of the
Korean Peninsula.”
North Korea referred to the widespread international sentiment in its
June 8 letter to the Security Council. The UN Ambassador from North
Korea wrote:
It would be very useful to remind ourselves of the ever-
increasing international doubts and criticisms, going beyond
the internal boundary of south Korea, over the ‘investigation
result’ from the very moment of its release … .
The situation that the North Korean Ambassador referred to is the
result of actions on the part of South Korean netizens and civil society
who challenged the process and results of the South Korean government’s
investigation. Also, there was support for the South Korean netizens by
bloggers, scientists and journalists around the world, writing mainly online
but in a multitude of languages and from many perspectives. Several of the
non-governmental organizations and scientists in South Korea sent the
results of their investigations and research to members of the Security
Council to provide them with the background and facts needed to make an
informed decision.
21
The result of such efforts is something that is unusual in the process
of recent Security Council activity. The Security Council process in the
Cheonan issue provided for an impartial analysis of the problem and an
effort to hear from those with an interest in the issue.
The effort in the Security Council was described by the Mexican
Ambassador, as upholding the principles of impartiality and respectful
treatment of all members toward resolving a conflict between nations in
a peaceful manner. It represents an important example of the Security
Council acting in conformity with its obligations as set out in the UN
charter. In the July 9 Presidential Statement, the Security Council urged
that the parties to the dispute over the sinking of the Cheonan find a means
to peacefully settle the dispute. The statement says:
The Security Council calls for full adherence to the Korean
Page 53
Armistice Agreement and encourages the settlement of out-
standing issues on the Korean peninsula by peaceful means to
resume direct dialogue and negotiation through appropriate
channels as early as possible, with a view to avoiding conflicts
and averting escalation.
Ambassador Gregg is only one of many around the world who have
expressed their concern with the course of action of the U.S. and South
Korea as contrary to the direction of the UN Security Council Presidential
Statement. Gregg explained his fear that the truth of the Cheonan sinking
“may elude us, as it did after the infamous Tonkin Bay incident of 1964,
that was used to drag us [the U.S.] into the abyss of the Vietnam War.”
22
Despite this dilemma, the Security Council action on the Cheonan dispute,
if it is recognized and supported, has set the basis instead for a peaceful
resolution of the conflict.
23
While the netizen community in South Korea
and internationally were able to provide an effective challenge to the
misrepresentations by the South Korean government on the Cheonan
incident, the struggle over the misrepresentations of the conflict in Libya
was less successful.
III. False Claims that Led to the War Against Libya
A short article at the Current Events Inquiry website lists several
provocative claims which helped to provide a false pretext for the NATO
bombing of Libya.
24
Among them were reports by Al Jazeera and the BBC
that the Libyan government had carried out air strikes against Benghazi
and Tripoli on February 22, 2011. Russia Today reports that the Russian
military who had monitored the unrest in Libya from the beginning, “says
nothing of the sort was going on on the ground.”
25
According to the report by the Russian military, the attacks had
never occurred.
Another such claim widely circulated by major western media very
early in the Libya conflict was that the Libyan government “is massacring
unarmed demonstrators.” The NGO, the International Crisis Group (ICG)
in its June 6, 2011 report says that such claims were inaccurate. The report
explains that this version of the events in Libya “would appear to ignore
evidence that the protest movement exhibited a violent aspect from early
Page 54
on.” This includes evidence that early in the protests, “demonstrations
were infiltrated by violent elements.”
Similarly the ICG report found no evidence for claims that the
Libyan government “engaged in anything remotely warranting use of the
term ‘genocide’.” A similar criticism was made of the claim that “foreign
mercenaries” were employed by the Libyan government. A report by
Amnesty International which is described in an article in The Independent
newspaper in the U.K. on June 24, 2011 says that, “The Amnesty Report
found no evidence for this.”
Netizen Journalism on the Conflict in Libya Presents a Different
View
From the early days of the false media claims targeting Libya for an
outside intervention to remove its government, a growing set of articles
and comments were written and published online exposing the lack of
evidence for these claims and demonstrating that they were distortions
with a political purpose. These articles exposing the distortions were read
and distributed by a growing set of online reporters. These examples
demonstrate that a different form of journalism is emerging. While such
a form of journalism may not yet appear to present an adequate challenge
to the gross misrepresentations and inaccuracies spread by much of the
mainstream western and Arab satellite media about the Libyan conflict,
the nature of this newly developing form of journalism is important to
explore and to understand.
This new journalism has at least two important aspects. One is
serious research into the background, context and political significance of
conflicts like that in Libya or Syria. Another is the application of this
research to the writing of articles or to comments in response to both
mainstream and alternative media articles.
As an example of this netizen journalism related to the conflict in
Libya, I want to refer to a small collection of articles titled “Libya, the
UN, and Netizen Journalism.”
26
This collection contains articles focusing
on a critique of actions at the UN that provided the authority for the
NATO war against Libya.
One article in that collection, “UN Security Council March 17
Page 55
Meeting to Authorize Bombing of Libya All Smoke and Mirrors” is about
the Security Council meeting which passed Resolution 1973 by a vote of
10 in favor and 5 abstentions. The article includes some sample comments
from online discussions about what was happening in Libya at the time.
While the UNSC members at the March 17 meeting speak about their
support for the resolution to “protect Libyan civilians,” there was no
acknowledgment that the resolution instead would in effect support the
ongoing armed insurrection against the government of Libya.
While Security Council delegates and the mainstream media
described what was happening in Libya as “peaceful protestors” attacked
by a “brutal government,” online discussion of the situation during this
same period described the opposition in Libya as engaged in an armed
insurrection. The following sample from comments from a discussion of
an article on the British Guardian website in March 2011 provides an
example of netizens questioning and critiquing the actions of the Security
Council and asking why the UN is protecting and supporting an armed
insurgency:
27
“Armed civilians or uninformed fighters have no place being
supported or protected by our air power. They carry a gun and get targeted
that is their look out, not our job to hit the other side.” James St. George,
22 March, 2011.
“The thing is the rebels are ‘civilians’ when ever it suits us.” llundiel,
23 March, 2011.
“Of course once you start bombing, there will clearly be plenty of
collateral damage.
This then makes a complete mockery of the stated purpose of the
intervention, to save innocent civilians.” contractor000, 23 March, 2011.
“Yes tanks are not planes! Or in the air flying. The civilian protec-
tion has no place extending to armed rebels, they are not civilians.” Cock-
fingersMcGee, 23 March, 2011.
“So we are supposed to accept this scenario that the Military
aggression against Libya is to do with protecting the protesters, the
revolution, innocent civilians, the rebels etc. This sounds very reminiscent
of attacking Iraq because of WMD.” comunismlives, 22 March, 2011.
Similar discussions were going on at other websites. Here, for
Page 56
example, are some comments from a discussion at the Hidden Harmonies
website.
28
“Resolution 1973 is also directed at rebel force, but we are not
bombing the rebels, but usurping the resolution to provide air cover in aid
of the rebels. Prolonging Libya’s civil war only brings more harm to the
civilians, and facilitating division of Libya’s sovereignty, are contraven-
ing/violating the resolution.” Charles Liu, March 22, 2011.
“We can argue technicalities, but everyone knows the current U.S.-
led bombings are toward weakening Qadhafi and to bolster the rebel
opposition. Obama and the Coalition publicly say so.”
“Its like seeing a thief caught on video sneaking around in a store
and after seeing no one around, pockets the candy. He also says he is
stealing.”
“Now we are suppose to ‘prove’ it? That’s quite retarded.” DeWang,
March 22, 2011
“‘under threat of attack’ clause includes threat of attack by the
rebels, yet we are not bombing them for their incursion outside Benghazi.
This violates the preamble’s stated limit of military authorization to not
divide Libya’s sovereignty. Not withstanding any sort of red herring and
semantics wiggling, the selective air strike in aid of the rebels violates UN
resolution 1973, while 1970 gave no legitimacy to the armed rebellion in
Libya, which the legitimate government of Libya has the sovereign right
to sanction against.” Charles Liu, March 22, 2011.
“I just don’t understand why the bombing is taking place at all.”
“1) It is a civil war. Why should the west take sides?
“2) Wasn’t Gaddafi the U.S.’s pet since Bush II? Why is the U.S.
seeking to remove one of their puppets? Is the U.S./west looking for
another Iraq?”
“I wouldn’t be one bit surprised if this war was instigated by Wall
Street looking to make a killing on oil and commodities.” colin, March 22,
2011.
“It’s a historical pattern of these UN Resolutions, including way
back when the Korean War started, that ‘all necessary force’ is the general
catch phrase for ‘unrestrained warfare’ limited only by what weapons are
Page 57
available.”
“Now, even the high cost of the cruise missiles, $1 million a pop, is
not enough to deter the launching of 100s of these.”
“Well, I guess we are going to see the cost, sooner or later.” r v,
March 23, 2011.
These two examples of selected comments from online discussions
at the time demonstrate that netizens raised serious concerns and critiques
of the Security Council action passing UN Resolution 1973, while the
mainstream media mainly reported what western governments were
saying.
Similar questions and critiques were raised throughout the conflict
in articles by independent journalists who were in Libya during much of
the period of the defense of Libya from the NATO bombing and the
NATO support for the armed insurrection in Libya. Such journalists
included Mahdi Darius Nazemroaya of Global Research, Thierry Meyssan,
from Voltairenet, Lizzy Phalen who reported for various outlets including
PressTV, and Franklin Lamb whose articles were carried on various
websites.
Also a group that called itself Concerned Africans published an open
letter which they also submitted to the UN Secretary General, the UN
Security Council and the UN General Assembly. The letter which was
signed by over 300 concerned Africans, described what it called the
contribution to “the subversion of international law.” The letter maintained
that in passing UNSCR 1973, “the Security Council used the still
unresolved issue in international law of ‘the right to protect’ the so called
R2P, to justify the Chapter VII military intervention in Libya.”
29
Other
articles focused on the violations in Security Council procedures repre-
sented by allowing Libyan officials who had defected to appear at the
Security Council representing Libya.
30
Similarly, Professor Mahmood Mamdani, at Columbia University
who has studied the region and its history, points to the “political and legal
infrastructure for intervention in otherwise independent countries,” namely
the Security Council and the International Criminal Court working
‘selectively,’ that has been created by Western powers.
31
Among the many websites at the time publishing articles critiquing
Page 58
the UN’s actions in Libya were The Center for Research on Globalization,
Voltaire Network, Libya 360, Mathaba, April Media, and American
Everyman.
32
During this period, several of the independent journalists or the
journalists writing articles challenging the Security Council actions
providing for the bombing of Libya appeared on satellite news programs
like that of RT News and PressTV. Also there were interviews and videos
posted online.
While these articles, discussions, critiques and analyses did not
succeed in stopping the NATO attack on Libya, they created an example
of more accurate reporting and analysis about the attack on Libya. A few
months later when an Al Jazeera journalist explained why he resigned
from Al Jazeera, he pointed to the pressure from Al Jazeera to misrepre-
sent what was happening in his reporting. He explained that the support of
Qatar for the militarization of the Libyan conflict was a turning point in
the distortion of the news at his station.
33
Also as the following comment by a netizen indicates, someone who
supported the attack on Libya and who has learned lessons from what
happened, is more likely to question the media claims about Syria:
(I)t is also important to me that I feel I was deceived about the
Libyan situation. Being like Libya would itself be reason to
oppose intervention in Syria.
And others suggest that the experience of NATO’s actions in Libya
has been having an impact on what some at the UN and some of the
nations of the UN will do with respect to Syria.
As one netizen wrote after hearing of the Houla massacre:
34
What has changed in the last week following the murder of
more than 100 people in Houla, including dozens of children,
is that a new urgency and disgust has been injected into an
escalating crisis that has brought the country to the verge of
civil war. The role of the Syrian opposition should also be
clearly investigated as well. Rather than just blaming Assad in
a media witch-hunt. As many of those killed were supposed to
be people who refused to collaborate with the opposition.
It is obvious that the Russians and Chinese have learnt from
Page 59
Libya too. Where the number of people killed by unbridled
NATO bombing has been carefully suppressed, and the use of
the UN to cover « regime change », has only bought chaos in
its wake. So the oil there has changed hands, but most of the
north of Africa is now transformed into a violent marasme.
Both of those major powers now know from experience that
NATO with UN agreement means the destruction of peace, the
loss of their assets in the region, and the continuation of war
into other areas (Iran, Yemen, Pakistan, etc. or closer to their
own spheres of influence. China sea the ‘Stans,’ the southern
(Muslim) aligned ex-Russian states, etc. or into South Amer-
ica). They do not see any end. So they must draw a line some-
where.
Is the object of the west once again to cause a major mid-
eastern war? shaun 2 June 2012, 10:00 p.m.
IV. The Syrian Crisis and the UN: Critique of the Reporting on Syria
Similar to the mainstream media war against Libya, there is a set of
false narratives in the mainstream western and Arab satellite media related
to what has been happening in Syria. While such media essentially frames
its news about Syria to demonize the Syrian government and its President
Bashar Assad, its news stories support the armed opposition, and its
journalists rely on opposition sources for the news that is to be reported.
In this situation, netizen journalism presents a critique of the
mainstream media support for what is an armed insurrection against Syria.
The forms this netizen journalism takes include articles, interviews, com-
mentary, historical background, analysis and discussion. Critical articles
about the mainstream media reports and misrepresentations are also
common.
The Houla Massacre
The original mainstream media account of what has come to be
known as the Houla massacre was that an opposition demonstration was
suppressed by Syrian government shelling.
Page 60
Criticism of this claim soon emerged pointing to the fact that the
majority of those murdered were killed at close range, not by shelling. In
response the mainstream western media produced a new element, a so
called pro government militia that they claimed had gone into the homes
of those killed and carried out the massacre. Why an alleged pro govern-
ment militia, the so called ‘Shabiha’ would go into the homes of pro
government supporters and massacre them, was not explained.
When Alex Thomson, a British Channel 4 reporter, went to the
village that the opposition in Houla had said had produced the so called
Shabiha accused of the attack in Houla, he found no evidence of any such
militia. He writes, “Beyond a few languid soldiers and the odd policeman
no sign of militias. No trace of heavy weapons. No tank tracks on the
roads…. Well these Alawites insist there are not, nor have ever been,
Shabiha in these villages.”
35
Neither do the mainstream western media
wonder why the Syrian government would carry out a massacre of
civilians at the very time that the United Nations General Assembly and
the United Nations Security Council are planning to discuss Syria.
In his book Liar’s Poker which analyzes the disinformation used to
justify the NATO bombing of Serbia, the Belgian journalist Michel Collon
observes that “Information is already a battlefield which is part of war.”
36
Seeking Facts About the Houla Massacre
Shortly after the news spread about the Houla massacre, netizen
media sites included articles which revealed that the area where the
massacre was carried out was under the control of the Free Syrian Army,
not of the Syrian government. A Russian news team had gained access to
the site the day following the massacre and did interviews to determine
what had happened. Their report was originally published in Russia but
soon was translated into English.
Their account noted that Houla is an administrative area, made up of
three villages. It is not the name of a town. Some of this area had been
under control of armed insurgents for a number of weeks. The Syrian army
maintained certain checkpoints. The Russian journalists’ account explains
that on the evening of May 24, the Free Syrian Army launched an
operation to take control of the checkpoints, bringing 600-800 armed
Page 61
insurgents from different areas.
At the same time that there was the fight over the checkpoints,
several armed insurgents went into certain homes and massacred the
members of several families. Among the families targeted was a family
related to a recently elected People’s Assembly representative. This family
and another family that were killed were said to be families that supported
the Syrian government. “Other victims included the family of two
journalists for Top News and New Orient Express, press agencies
associated with Voltaire Network,” reports the news and analysis site
Voltairenet.
37
Soon after the news of the massacre appeared, there were articles
challenging the claims that it was the work of the Syrian government. In
his article “Death Squads Ravage Syrian Town West Calls for ‘Action,’
Tony Cartalucci of the Land Destroyer Report blog, writes “‘Cui Bono?’
To whose benefit does it serve to massacre very publicly entire families
in close quarters and broadcast the images of their handiwork world-
wide?”
38
He argues that this is in no way in the Syrian government’s
interest.
In another article he points to a U.K. government official blaming
the deaths on “artillery fire” by the government. Claiming to be respond-
ing to such reports, several governments including the U.K. government
expelled Syrian diplomats. Even though these claims were soon demon-
strated to be false, Carlucci points out that there was no retraction from the
U.K. government or reversal of the expulsion of Syrian diplomats.
Cartalucci writes:
39
U.K. Foreign Office Minister, Alistair Burt, peddling what is
now a confirmed fabrication, told for days to the public as the
West maneuvered to leverage it against the Syrian government.
The UN has now confirmed that artillery fired by government
troops were not responsible for the massacre, and instead
carried out by unidentified militants. Despite this, the U.K. has
failed to retract earlier accusations and has instead expelled
Syrian diplomats in an increasingly dangerous, irrational,
aggressive posture.
Others online recognized that a photo BBC posted which was
Page 62
allegedly of the corpses from the Houla Massacre, was actually a photo
that had been taken in 2003 of deaths in Iraq. Describing how the misrep-
resentation was detected, Sy Walker explains on his blog:
40
The information on which it’s based comes from a pro-Syrian
tweeter called Hey Joud, whom I’ve found to be well informed
and savvy.
A friend of this tweeter discovered the misrepresentation and
tweeted about it:
“@BBCWorld propaganda: http://imageshack.us/photo
/my-image … showing a pic of bodies from Iraq claiming it’s
the ?#HoulaMassacre? ?#Syria?
BBC changed the photo, Walker explains, adding:
This is not the first time I’ve reported on image fakery with
regard to Syria. The western media’s sustained attack on that
beleaguered nation has now been underway for more than a
year. A comprehensive account of all its deceptions and
misreporting over that period would fill many volumes.
In a blog post titled “Houla Hoax,” Mathias Broeckers also
comments on the BBC presenting the 2003 Iraq photo as a photo of Houla.
Broeckers writes:
41
It is the forbidden geopolitical agenda, the big Picture that isn’t
talked about, as opposed to the horrors by which the wars are
legitimized.
Other online journalists comment on the bias of the United Nations
Human Rights Council and its inability to do an objective investigation of
the facts of the Houla Massacre. Reporting about an interaction between
an anti-war activist from the “No War Network,” Marinella Corregia, and
Rupert Colville, spokesman for the Human Rights Council, an article on
the Uprooted Palestinians blog is titled “UN report on Houla massacre?
But they only talk to Syrian opposition – by phone.” Colville explains to
Corregia that the Human Rights Council will do its investigation by
speaking with the local network of opposition members they have contact
with in Syria by phone, with opposition members they have met in Turkey
and with opposition members they have met in Geneva.
42
Martin Janssen,
a Dutch Middle East expert and journalist who reports from Damascus and
Page 63
whose articles appear online is also concerned that there are other
important sources of information that have information about what
happened, but that the Human Relations Council investigators will not
speak with them because the investigators are only interested in hearing
from opposition sources.
43
Janssen said that he was in contact with a Catholic organization in
the area of Houla, a monastery in Qara in the Homs-Hana region, and the
two Russian journalists, Marat Musin and Olga Kulygina, who were able
to visit Houla the day after the massacre, on May 25 with a TV crew.
Jenssen reported that Musin and Kulygina tried to offer their findings to
the UN Special Commission on Human Rights doing the investigation, but
that the Commission was not interested in hearing from them. Colville
indicated that the sources the investigators had were adequate because all
their other sources had already informed them that the ‘shabibha’ were
responsible for the massacre. The Commission was not interested in
hearing from anyone with different views or with information different
from that given to them by the opposition.
The online discussion in response to Janssen’s article was a serious
discussion critiquing the mainstream media and putting forward the
criteria of what a media should do. The discussion is an important one as
it sets out both the failings of the current mainstream media and the
needed objectives for a more competent media.
Netizen Journalism Coverage of Houla Massacre
Along with the account of what happened in the al Houla region,
were articles proposing a broader perspective. This included historical
background describing where the U.S. and NATO utilized death squads
in prior conflicts. One article “Syria Under Attack by Globalist Death
Squads,” by Bramdon Turbeville presents background on how certain U.S.
officials including Robert S. Ford, the former U.S. Ambassador to Syria,
and John Negroponte who was U.S. Ambassador to Honduras in 1981-
1985 and later in Iraq, supported death squads first in Nicaragua (known
as the “Salvador Option”) and later in Iraq.
44
Turbeville’s article and
articles by others like the article titled, “The Salvadorian Option for Syria:
US-NATO Sponsored Death Squads Integrate ‘Opposition Forces” by
Page 64
Michel Chossudovsky, put the death squads functioning in Syria in this
historical context.
Along with the articles I am describing that are available in English,
there are also a wide range of similar articles online in French, German,
and other languages. There are also online discussions and comments
about the Syria conflict. A collection of articles, “The Houla Massacre:
The Disinformation Campaign,” available at Global Research website,
lists a number of the articles published on the media war over the Syrian
conflict.
45
There are various forms of online discussions. One such
discussion on an online forum was initiated with the post, “Houla
Massacre, Syria: What If?” The discussion considered whether the Syrian
government claims that it was not responsible for the massacre was or
wasn’t a lie. Online sources referred to in discussions like this could be
either mainstream media or alternative media sources. Through discussion,
referring to various articles and details, netizens in this online forum
concluded that armed insurgents were to blame, not the Syrian govern-
ment.
46
The Media and Syrian Sovereignty
Since it is rare at the current time that the mainstream western media
deviates from a hostility toward the Syrian government and a sympathy
with the armed insurgents, it seems significant that in Germany one of the
mainstream national newspapers, the Frankfurter Allgmeine Zeitung has
printed a significant story documenting the role of the Free Syrian Army
in the Houla massacre. The journalist, Rainer Hermann, speaks Arabic. He
has been reporting from the Middle East for over 22 years and he did his
thesis on modern Syrian social history. His article “Abermals Massaker in
Syrien” appeared in the Frankfurter Allgmeine Zeitung on June 7.
47
His article had been welcomed by many netizens and was reprinted
at various online news sites. Several online sites featured the article and
offered an English translation of it. The story collaborated the report of the
Russian journalists that the Free Syrian Army insurgents were behind the
Houla massacre.
Similarly there was an anonymous criticism of Rainer’s article on the
Houla massacre from opposition forces, and Rainer wrote a second article
Page 65
“The Extermination” responding to the criticism.
48
His article appears to
be in response to sources who are troubled over the attacks and discrimi-
nation that the armed insurgents have been introducing into the Syrian
struggle, but it is perhaps also an indication that netizen journalism is
having some effect in the current media war over Syria.
Similarly, there was a report by the British media criticism site,
Media Lens on the low key recognition by a BBC journalist that it is not
adequate to blame the Houla massacre on Syria’s President Assad, as
several of the media was doing, without more knowledge of what actually
happened, and with an approach which includes more shades of gray
rather than just treating it as a stark black or white issue.
Netizen Journalism and the UN
After the Houla massacre, the Syrian conflict, some say, appeared to
be at a turning point. Russia’s Foreign Minister Sergei Lavrov had an
article arguing that there are lessons that have been learnt from what
happened with Libya and that the UN has to take into account these
lessons. In his op-ed, “Oh the Rights Side of History,” Lavrov writes:
49
When deciding to support UN Security Council Resolution
1970 and making no objection to Resolution 1973 on Libya,
we believed that these decisions would help limit the excessive
use of force and pave the way for a political settlement.
Unfortunately, the actions undertaken by NATO countries
under these resolutions led to their grave violation and support
for one of the parties to the civil war, with the goal of ousting
the existing regime damaging in the process the authority of
the Security Council … .
It is clear that after what had happened in Libya it was impos-
sible to go along with the UN Security Council taking deci-
sions that would not be adequately explicit and would allow
those responsible for their implementation to act at their own
discretion. Any mandate given on behalf of the entire inter-
national community should be as clear and precise as possible
in order to avoid ambiguity. It is therefore important to under-
stand what is really happening in Syria and how to help that
Page 66
country to pass though this painful stage of its history.
Along with such comments from diplomats, netizens covered and
discussed what the UN was doing about the Syrian conflict. A summary
by Moon of Alabama of the General Assembly meeting discussing the
Houla Massacre described how the UN Secretary General, the Secretary
General of the League of Arab States and other officials, along with many
of the representatives of the nations at the UN, blamed the massacre on the
Syrian government, even though there were few facts available as to what
had happened and who was behind the events.
50
Though rarely mentioned
in the mainstream media, there were comments by the ambassadors of
several member states including the Syrian Ambassador and the Ambassa-
dor of the Russian Federation, those of Venezuela, of Nicaragua, and a
few others calling for an investigation, into the details of the massacre,
before making any rush to judgment.
51
Conclusion: Channels of Communication for International
Relations
In the Libyan and Syrian conflicts, the misrepresentations by the
mainstream western media and Arab satellite media have seemed difficult
to counter effectively. In the Cheonan situation, the misrepresentations
were effectively countered both internally and on an international level.
In his presentation to journalists at the press conference marking the start
of China’s presidency of the UN Security Council in March 2011, China’s
Ambassador to the UN, Li Baodong, recognized the impact of the
international media on the work of the Security Council. He went so far
as to refer to the international media as the “16
th
member of the Security
Council.”
52
The Cheonan conflict is one where the international critique
of the South Korean Cheonan report was an encouragement to at least
some members of the Security Council, to act diplomatically to calm the
conflict. Similarly, the North Korean Ambassador held a rare press
conference and indicated that he found encouragement in the international
support for the critique. Along with the many online articles by netizens
critiquing the role of the South Korean government in the Cheonan
conflict, progressive media in South Korea covered the activities of those
challenging the Cheonan report and also reported on the Russian
Page 67
investigation of the problem. There were also articles in the Chinese media
and the Russian media that critiqued the South Korean efforts to blame the
breakup of the ship on North Korea.
The actions of the Security Council in the Libya and the Syria
conflicts show the serious nature of the problem Medvedev referred to in
his talk in March.
Looking at the problem it is important to analyze the nature of the
media manipulation and the means of responding to such distorted
information.
In his book The Nerves of Government Karl W. Deutsch writes that:
Men have long and often concerned themselves with the power
of governments, much as some observers try to assess the
muscle power of a horse or an athlete. Others have described
the laws and institutions of states, much as anatomists describe
the skeleton or organs of a body. This book concerns itself less
with the bones or muscles of the body politic than with its
nerves – its channels of communication and decision.
53
Deutsch goes on to explain that “it might be profitable to look upon
government somewhat less as a problem of power and somewhat more as
a problem of steering and communication.” He maintains that, “It is
communication, that is, the ability to transmit messages and to react to
them, that makes organizations … .” He proposes that this is true for the
cells in the human body as it is for the “organizations of thinking human
beings in social groups.”
54
The significance of this perspective is that distorted messages are the
basis for distorted social organization. A social organization that can make
an accurate assessment of the conditions on the ground in a conflict, is in
a position to analyze what is needed for a peaceful resolution of the
conflict.
There are a number of scholarly articles studying the impact of the
Internet on media and on communication among netizens. Some of the
more interesting articles focus on the communication channels created,
and the nature of not only the transmission of information, but also its
reception.
Deutsch makes a distinction between power and information. He
Page 68
writes that “Power, we might say, produces changes, information triggers
them in a suitable receiver.”
55
It is not the amount of what is transmitted
that is necessarily significant, but rather the nature of what it is, what the
receiver is, and the effect of the information on the receiver. Deutsch gives
the example of the relative weakness of the Nazi quisling government in
Norway at the end of WWII, and the relative strength of the resistance
because it had better channels of communication.
56
Joseph S. Nye in an article, “The Future of American Power,” argues
that information is indeed important in the battle for the U.S. to try to
maintain its power.
57
He writes that, “Conventional wisdom holds that the
state with the largest army prevails, but in the information age, the state
(or the nonstate actor) with the best story may sometime win.”
58
He
advises, “It is time for a new narrative about the future of U.S. power.”
59
But for him whether or not the story helps to obtain the desired goal is
important, not the truth or accuracy of the narrative.
At a program at the Japan Society in New York where Nye spoke
about his book The Future of Power, he was asked a question about his
view of U.S. actions in the NATO war against Libya. Nye responded that
what President Barack Obama had done with respect to the NATO war
against Libya was exactly right.
60
Obama had waited until he had the
needed narrative to justify the military action against Libya. It was impor-
tant, Nye explained, that the U.S. not be seen as once again attacking a
Muslim country as had happened with Iraq. Instead the Arab League and
the UN Security Council resolutions provided a narrative “of a legitimate
enforcement of humanitarian responsibility to protect civilians.” This
provided Obama with the ability to claim that the U.S. was taking
“collective responsibility,” not that the U.S. was undertaking a military
intervention.
The problem with Nye’s argument is that he is focusing on how the
world perceives the action he is taking, not on the actual nature of the
action itself.
But what happened in Libya was a military action to support an
armed insurgency against the Libyan government. The NATO bombing
of Libya was not for the protection of civilians, but for the protection of
an armed insurrection against the government and people of Libya.
Page 69
Similarly, when the UN Security Council passed UN Resolution
1973, many of the Ambassadors who spoke said the resolution was to
protect peaceful protesters in Libya. A few days later the Russian
Federation’s President Vladimir Putin, who was then the Prime Minister
of Russia, said that the “protection of civilians” was but a pretext by which
to intervene in the internal affairs of a sovereign nation.
61
Nye’s contention that a convincing narrative can gain support for
actions, fails to recognize the harm in lives lost and the devastation
wrought that results from the use of “convincing narratives” to justify
actions that are contrary to the obligations of the UN Charter and the
pursuit of the peaceful resolution of conflicts. Also such duplicity sullies
the image of the United Nations amongst peace loving people around the
world.
I have briefly surveyed research in English about Chinese netizens
and have found important scholarship developing in this field. Similarly,
there is scholarship in journalism which explores the relationship of
alternative journalism and citizenship. I want to propose that there is a
need for research in the field of international relations and communication
which explores the new forms of online media and discussion that are
developing, often across geographic borders. Those who took up the
struggle against the misinformation in the Cheonan case or against the
media attacks on Libya and Syria are pioneering this relatively new form
of alternative journalism, netizen journalism. Speaking about the potential
for such a journalism Michael Hauben, whose pioneering research on the
social impact of the Internet recognized the emergence of the netizens,
writes:
62
As people continue to connect to Usenet and other discussion
forums, the collective population will contribute back to the
human community this new form of news.
Hauben recognized that a new form of news was evolving which
would include both the contributions of netizens and the capabilities of the
Internet. Describing the frustration of many netizens with the traditional
media that they had to rely on before the Internet, Hauben wrote, “Today,
similarly, the need for a broader and more cooperative gathering and
reporting of the News has helped create the new online media that is
Page 70
gradually supplementing traditional forms of journalism.” What Hauben
realized is there was a symbiosis developing between the news, netizens
and the Internet. These were evolving into an interdependent partnership
which had become substantial. He wrote, “the collective body of people
assisted by (Usenet) software, has grown larger than any individual
newspaper … .”
There are many examples that have developed of netizens making
their contributions to the News and the Net.
One important example of this new media was the anti-cnn website
created in China in 2008.
63
The website was created in response to western
media distortions of the Tibet demonstrations and riots and the website
critiqued these distortions.
Netizens in South Korea and in various online sites around the world
took on to challenge the inaccuracies and serious problems in the South
Korean government investigation into the sinking of the Cheonan. Their
work had an effect at the UN. In 2011, there was an online critique by
netizens of the UN Security Council misrepresentation of the armed insur-
gency in Libya as peaceful demonstrators needing foreign military
intervention for protection. The UN can only benefit from such input. It
is still too soon to know whether netizens will be able to have a significant
impact on the UN in its handling of the crisis in Syria, but those defending
Syrian sovereignty have received support and encouragement from the
increasing spread of netizen journalism.
The significance of this new form of journalism is that there are
netizens who are dedicated to doing the research and analysis to determine
the interests and actions that are too often hidden from public view. By
revealing the actual forces at work, netizens are making it possible to have
a more accurate grasp of whose interests are being served and what is at
stake in the events that make up the news. If such a journalism can help to
provide the UN with a more accurate understanding of the conflicts it is
considering, it can help to make more likely the peaceful resolution of
these conflicts.
Notes
Page 71
1. “Conference Organized by the Russian Council for International Affairs,” 23 March
2012, Moscow.
http://eng.news.krem lin.ru /transcripts/3582
2. He refers to how Libya and Syria have been the victim of this politics. “How are we
to see the mantras repeated by particular countries that consider themselves the main
exporters of democracy if, say in the Libyan and now the Syrian cases, countries whose
internal political lives are governed by completely different norms are chosen as models
to follow for democratic development?”
3. “Questions Linger 100 Days after the Cheonan Sinking,” Hankyoreh, July 3 2010,
online at: http://www.hani.co.kr/arti/eng lishedition/enational/428715.html
4. Ronda Hauben, In Cheonan Dispute UN Security Council Acts in Accord with UN
Charter, Sept. 5, 2010
http://blogs.taz.de/netizenblog/2010/09/05/in_cheonan_dispute
_un_security_council_discovers_un_charter/
5. The article, “Heller mediacion de Mexico en conflict de Peninsula de Corea” by
Maurizio Guerrero, the UN Correspondent for Notimex (the Mexican News Agency), was
published in la Economia on July 5, 2010. http://enlaeconomia.com/news/2010/07/05
/69561 (No longer available.)
6. Security Council, S/2010/281, “Letter dated 4 June 2010”, https://undocs.org
/S/2010/281
7. Security Council, S/2010/294, June 8, 2010 Letter, https://www
.voltairenet.org/article166269.html (scroll down and look on the left).
8. Media Stakeout: Informal comments to the Media by the President of the Security
Council and the Permanent Representative of Mexico, H.E. Mr. Claude Heller on the
Cheonan incident (the sinking of the ship from the Republic of Korea) and on
Kyrgyzstan. [Webcast: Archived Video 5 minutes] http://webcast.un.org/ram
gen/ondemand/stakeout/2010/so10 0614pm3.rm (No longer available.)
9. Video of North Korean Ambassador Press Conference http://
webcast.un.org/ramgen/ondemand/pressconference/2010 /pc100615am.rm (No longer
available.)
10. UN Security Council, S/PRST/2010/13
https://www.security councilreport.org/un-
documents/document/NKorea-SPRST-2010-13.php
11. Lee Jae-hoon, “UN Condemns Attack on the Cheonan: Presidential Statement allows
for a ‘double interpretation,’ and does not blame or place consequences upon North
Korea,” Hankyoreh, July 10, 2010.
www.hani.co.kr/arti/englishedition/enational/429768.html
12. Ronda Hauben, “Netizens Question Cause of Cheonan Tragedy,” OhmyNews
International, June 8, 2010. Ronda Hauben, “Questioning Cheonan Investigation Stirs
Controversy,” OhmyNews International, June 29, 2010.
13. PSPD Report Sent to Security Council, 1,
https://www.peoplepower21.org/Peace
/584228 2, https://www.peoplepower21.org/En glish/40150 3, https://www.peoplepower
21.org/English/40157.
14. Yeran Kim, Irkwon Jeong, Hyoungkoo Khang and Bomi Kim, “Blogging as
‘Recoding’: A Case Study of the Discursive War Over the Sinking of the Cheonan,
Page 72
Media International Australia, November 2011, No. 141, pp. 98-106.
15.
https://shadowproof.com/2010/06/15/the-sinking-of-the-cheonan-we-are-being-lied-
to/
16. From “PCC-772 Cheonan: South Korean Government Admits the Deception (and
then Lies about It),” June 30, 2010. (No longer available.)
17. The press conference was held on July 9, 2010 at the Foreign Correspondents’ Club
of Japan. The program was titled “Lee and Suh: Inconsistencies in the Cheonan Report.”
(See
https://arxiv .org/ftp/arxiv/papers/1006/1006.0680.pdf). See also, David Cyranoski,
“Controversy over South Korea’s Sunken Ship,” Nature, July 8, 2010, online at:
http://www.nature.com/news/2010 /100708/full/news.2010.343.html?s=news_rss
18. The Russian team proposed a different theory for how the Cheonan sank. They had
observed that the ship’s propeller had become entangled in a fishing net and subsequently
that a possible cause of the sinking could have been that the ship had hit the antennae of
a mine which then exploded. “Russian Navy Team’s Analysis of the Cheonan Incident,”
Posted on July 27, Hankyoreh, modified on July 29.
http://www.hani.co
.kr/arti/english_edition /e_northkorea/432230.html The Russian Experts document is
titled “Data from the Russian Naval Expert Group’s Investigation into the Cause of the
South Korean Naval Vessel Cheonan’s Sinking.” See also “Russia’s Cheonan
Investigation Suspects that Sinking Cheonan Ship was Caused by a Mine,” posted on July
27, 2010, Hankyoreh, modified on July 28, 2010.
http://www.hani.co.kr/arti/english
_edition/e_northkorea/432232.html
19. Barbara Demick and John M. Glionna, “Doubts Surface on North Korean Role in
Ship Sinking”, Los Angeles Times, July 23, 2010.
https://www.latimes.com/archi
ves/la-xpm-2010-jul-23-la- fg-korea-torpedo-20100724-story.html
20. Donald P. Gregg, “Testing North Korean Waters,” New York Times, August 31, 2010.
http://www.nytimes.com/2010/09/01/opi nion/01iht-edgregg.html
21. Records at the UN show that the practice of sending such correspondence to the
Security Council dates back to 1946. This is the date when the symbol S/NC/ was
introduced as the symbol for “Communications received from private individuals and
non-governmental bodies relating to matters of which the Security Council is seized.” The
Security Council has the practice of periodically publishing a list of the documents it
receives, the name and organization of the sender, and the date they are received. The
Provisional Rules of Procedure of the Security Council states that the list is to be
circulated to all representatives on the Security Council. A copy of any communication
on the list is to be given to any nation on the Security Council that requests it.
There are over 450 such lists indicated in the UN records. As each list can contain several
or a large number of documents the Security Council has received, the number of such
documents is likely to be in the thousands.
Under Rule 39 of the Council procedures, the Security Council may invite any person it
deems competent for the purpose to supply it with information on a given subject. Thus
the two procedures in the Security Council’s provisional rules give it the basis to find
assistance on issues it is considering from others outside the Council and to consider the
Page 73
contribution as part of its deliberation
22. Tae-ho Kwon,” South Korean Government Impeded Russian Team’s Cheonan
Investigation: Donald Gregg,” Hankyoreh, September 4, 2010.
http://english.hani.co.kr
/arti/englishedition/enorth korea/438299.html
23. See for example “PSPD’s Stance on the Presidential Statement of the UNSC
Regarding the Sinking of the ROK Naval Vessel Cheonan,
https://www.people
power21.org/English/40247
24. http://ceinquiry.us/2011-08-22-acceptable-distortion-lieswar-libya (No longer
available.)
25. “Russia Today, ‘Airstrikes in Libya did not take place’ Russian military,” March
1, 2011
http://www.rt.com/news/air strikes-libya-russian-military/
26. “Libya, the UN, and Netizen Journalism,” The Amateur Computerist, Winter 2012,
vol. 21 No. 1
http://www.ais.org/~jrh /acn/ACn21-1.pdf
27. Comments from discussion of article on “Comment Is Free” at the Guardian (U.K.),
http://www.guardian.co.uk/commentisfree /2011/mar/23/libya-ceasefire-consensus-russia-
china-india
29. “An Open Letter to People’s of Africa and the World from Concerned Africans.”
http://www.ais.org/~jrh/acn/ACn21-1.pdf, pp. 23-26.
30. “Abuse of UN Processes in Security Council Actions Against Libya,”
http://www
.ais.org/~jrh/acn/ACn21-1.pdf, pp. 12-21.
31. See for example “What Does Gaddafi’s Fall Mean for Africa?”
.ais.org/~jrh/acn/ACn21-1.pdf, pp. 26-27.
32. See Introduction, “Netizen Journalism and the Story of the Resistance to the NATO
Aggression Against Libya,”
http://www .ais.org/~jrh/acn/ACn21-1.pdf, pp. 1-2.
33. See for example: Ali Hashem, Interview at the Real News,
https://therealnews
.com/ahashempt10319
34. http://www.guardian.co.uk/commentisfree/2012 /jun/02/syria-intervention-observer
35. Alex Thompson’s blog, Sunday June 3, 2012. http://blogs.channel4.com/alex-
thomsons-view/search-houla-killers/1811
36. Michel Collon, Liar’s Poker, International Action Center, New York, 2002, p. 45.
(This is an English translation. The book is originally published in French.)
37. Marat Musin, the Houla Massacre: Opposition Terrorists “Killed Families Loyal to
the Government,” Detailed Investigation, Global Research, June 1, 2012, ANNA NEWS
(Original Russian) and syrianews.cc,
http://www.globalresearch.ca/index.php?context
=va&aid=31184. See for example: Thierry Meyssan, “The Houla Affair Highlights
Western Intelligence Gap in Syria,” http://www.voltairenet.org/The-Houla-affair-
highlights. Investigators from Vesti24: Marat Musin, Olga Kulygina (Al-Houla, Syria)
38. May 26, 2012 “Death Squad’s Ravage Syrian Town – West Calls for Action,” May
27, 2012.
http://landdestroyer.blogspot .com/2012/05/death-squads-ravage-syrian-town-
Page 74
west.html
39. “West’s Houla Syria Narrative Crumbles Expels Syrian Diplomats Anyway,”
https://landdestroyer.blogspot.com/2012/05 /wests-houla-syria-narrative-crumbles.html
40. “Houla Horror Truth Is Elusive Lies Are Easier to Spot,” https://mediawerk
groepsyrie.wordpress.com/2012/05/27/fake-bbc-pictures-about-houla-horror-truth-
is-elusive-lies-are-easier-to-spot/
41. Mathias Broeckers, “Der Hula-Hoax,” http://www.broeckers .com/2012/06/05/der-
hula-hoax/ (in German)
42. “UN Commissioner report on Houla? But they only talk to Syrian opposition by
phone,”
http://www.rt.com/news/houla-massacre-un-syria-635/
43. June 2, 2012, The Horrors of Houla (The blog is in Dutch De verschrikkingen van
H o u l a ) h t t p s : / / m e d i a we r k g r o e p s y r i e . w o r d p r e s s . c o m / 2 0 1 2 / 0 6 / 1 0
/de-verschrikkingen-van-houla/
44. Bramdon Turbeville, “Syria under Attack by Globalist Death Squads,” May 27, 2012,
Syria360 blog, https://newsghana.com.gh/syria-under-attack-by-globalist-death-
squad-experts/. “The Salvador Option for Syria”: U.S.-NATO Sponsored Death Squads
Integrate “Opposition Forces” by Prof. Michel Chossudovsky 2012-05-28,
http://www.globalresearch.ca/index.php?context =va&aid =31359
45. The collection of articles, “The Houla Massacre: The Disinformation Campaign,” at
Global Research, http://www.global research.ca/index.php?context=va&aid=31399
46. Forum with discussion, Houla Massacre, Syria: What If? http://forums.randi.org
/showthread.php?t=237195
47. Abermals Massaker in Syrien” Frankfurter Allgmeine Zeitung, June 7, 2012, partial
English translation in “Prime German Paper: Syrian Rebels Committed Houla Massacre,”
Moon of Alabama, 6-9-2012,
https://www.moonofalabama.org/2012/06/prime-german-
paper-syrian-rebels-committed-houla- massacre.html
Another article appears on the National Review website, June 9, 2012 by John Rosenthal,
http://www.nationalreview.com/corner/302261/report-rebels-responsible-
houla-massacre-john-rosenthal#
48. “New FAZ Piece On Houla Massacre: ‘The Extermination,’” Moon of Alabama, June
15, 2012,
http://wwwmoonofalabama.org/2012/06/new-faz-piece-on-houla-massacre-the-
extermin ation.html
49. Lavrov, “On the Right Side of History,” https://www.voltairenet.org/article1
74662.html
“When deciding to support UN Security Council Resolution 1970 and making no
objection to Resolution 1973 on Libya, we believed that these decisions would help limit
the excessive use of force and pave the way for a political settlement. Unfortunately, the
actions undertaken by NATO countries under these resolutions led to their grave violation
and support for one of the parties to the civil war, with the goal of ousting the existing
regime – damaging in the process the authority of the Security Council … .
It is clear that after what had happened in Libya it was impossible to go along with the
Page 75
UN Security Council taking decisions that would not be adequately explicit and would
allow those responsible for their implementation to act at their own discretion. Any
mandate given on behalf of the entire international community should be as clear and
precise as possible in order to avoid ambiguity. It is therefore important to understand
what is really happening in Syria and how to help that country to pass though this painful
stage of its history.”
50. See for example the summary by Moon of Alabama,
http://www.moonofalabama
.org/2012/06/the-syria-discussion-at-the-un-general-assembly.html See also “The UN and
the Houla Massacre: The Information battlefield”
/12/un-and-houla-massacre/
51. See “The UN and the Houla Massacre: The Information Battlefield.” http://blogs.taz
.de/netizenblog/2012/06/12/un-and-houla-ma ssacre/
52. Ronda Hauben, “International Media ‘the 16
th
Member of the Security Council,’”
http://blogs.taz.de/netizenblog/2011/03/15/me dia_and_security_council/
53. Karl Deutsch, Nerves of Government, The Free Press, New York, 1966, p. xxvii.
54. Ibid., p.77.
55. Ibid., p. 146.
56. Ibid., p. 153.
57. Foreign Affairs, Nov/Dec 2010 Vol. 89, Issue 6, pp. 2-12.
58. Ibid., p. 2.
59. Ibid., p.10.
60. Ronda Hauben, “On Libya, Soft Power, and the Protection of Civilians as Pretext,”
Global Time, April 18, 2011.
61. Ronda Hauben, UN Security Council March 17 Meeting to Authorize Bombing of
Libya all Smoke and Mirrors.
_meeting_res1973/
Pavel Felgenhauer, “Putin and Medvedev Lead Opposing Coalitions in the Russian Elite,”
Eurasia Daily Monitor, March 26, 2011, https://jamestown.org/program/putin-and-
medvedev-lead-op posing-coalitions-in-the-russian-elite/
62. Michael Hauben and Ronda Hauben, Netizens: On the History and Impact of Usenet
and the Internet, Los Alamitos, CA, IEEE Computer Society Press, 1997, Chapter 13, p.
233. See also the Preface, and Chapter 1.
63. See for example, Ronda Hauben, “Netizens Defy Western Media Fictions of China,”
http://www.ais.org/~jrh/acn/ACn20-2 .pdf, pp. 7-9.
*This article appears in the Amateur Computerist Vol. 22 No. 2, pp. 17-32.
Page 76
[Editor’s Note: A version of the following article appeared in Rhetoric and
Communications E-journal, Issue 27, March 2017. That journal can be
seen online at: http://journal.rhetoric.bg/.]
Considerations on the
Significance of the Net
and the Netizens*
by Ronda Hauben
Topics: netizens, communication processes, communication channels, citizen
empowerment, models for democracy, nerves of government, social impact
Abstract
The book Netizens: On the History and Impact of Usenet and the Internet
celebrates in 2017 the 20
th
anniversary of its publication in English and Japanese editions
in 1997. The book documents how along with the development of the Internet came the
emergence of a new form of citizen the netizen. In his pioneering online research in the
early 1990s Michael Hauben gathered data and did analysis demonstrating that not only
the Internet but also the netizen would have an important impact on society. This article
explores Hauben’s research recognizing that netizens are a new social force. The article
also looks at other contributions which help to provide a conceptual framework to
understand this new social force. Media theorist Mark Poster’s work about netizens is
discussed, as is Karl Deutsch’s theoretical understanding of the role of communication
in creating a new model for good government. But it is the candlelight revolution by
citizens and netizens in 2016-2017 in South Korea which demonstrates in practice the
importance of the netizen forging a new governance model for participatory democracy.
Key Words: netizens, communications, empowerment, impact, citizen,
watchdog, democracy
Introduction
With the introduction of the Internet, the question has been raised as
to what its impact will be on society. One significant result of the impact
already is the emergence of the netizen. Michael Hauben’s work in the
1990s recognized the significant impact not only of the development of the
Page 77
Internet but also of the role of the netizen in forging new social and
political forms and processes.
While the role of netizens in working for social change has been
documented around the world, the role of netizens in working for social
and political change has been an especially important aspect of South
Korean experience for nearly the past two decades. Most recently,
however, widespread political and economic corruption at the highest
levels of the South Korean society has led citizens and netizens to take
part in peaceful but massive candlelight demonstrations advocating the
need for fundamental change in the political and economic structures of
South Korean society. The question has been raised whether there are
models for such change. In such an environment there is a need to
consider the importance of the Internet and of the Netizen in helping to
forge the new forms for grassroots participation in the governing
structures of society. At such a time it seems appropriate to consider the
conceptual framework for the role of the netizen in contributing to a new
governing model for society
These developments in South Korea come at a time when the book
Netizens: On the History and Impact of Usenet and the Internet celebrates
the 20
th
anniversary since its publication in 1997, making a review of the
significant contribution of the book particularly relevant to the events of
our time.
Looking Back
Twenty years ago in May 1997, the print edition of Netizens: On the
History and Impact of Usenet and the Internet was published in English.
Later that year, in October, a Japanese translation of the book was
published. In 2017, we are celebrating the occasion of the 20
th
Anniversary
of these publications.
In honor of this occasion I want to both look back and forward
toward trying to assess the significance of the book and of Michael
Hauben’s discovery of the emergence of the netizen. I want to begin to
consider what has happened in these 20 years toward trying to understand
the nature of this advance and the developments the advance makes pos-
sible.
Page 78
By the early 1990s, Hauben recognized that the Internet was a
significant new development and that it would have an impact on our
world. He was curious about what that impact would be and what could
help it to be a beneficial impact. He had raised a series of questions about
the online experience. He received responses to these questions from a
number of people. Reading and analyzing the responses he explained:
There are people online who actively contribute to the devel-
opment of the Net. These people understand the value of
collective work and the communal aspects of public communi-
cations. These are the people who discuss and debate topics in
a constructive manner, who e-mail answers to people and
provide help to newcomers, who maintain FAQ files and other
public information repositories, who maintain mailing lists,
and so on. These are the people who discuss the nature and
role of this new communications medium. These are the
people who as citizens of the Net I realized were Netizens.
The book was compiled from a series of articles written by Hauben
and his co-author Ronda Hauben which were posted on the Net as they
were written and which sometimes led to substantial comments and
discussion.
The most important article in the book was Hauben’s article, “The
Net and Netizens: The Impact the Net Has on People’s Lives.” Hauben
opened the article with the prophetic words, which appeared online first
in 1993:
Welcome to the 21
st
Century. You are a Netizen (a Net
Citizen) and you exist as a citizen of the world thanks to the
global connectivity that the Net makes possible. You consider
everyone as your compatriot. You physically live in one
country but you are in contact with much of the world via the
global computer network. Virtually, you live next door to
every other single Netizen in the world. Geographical separa-
tion is replaced by existence in the same virtual space.
1
Hauben goes on to explain that what he is predicting is not yet the
reality. In fact, many people around the world were just becoming
connected to the Internet during the period in which these words were
Page 79
written and posted on various different networks that existed at the time.
But now twenty years after the publication of the print edition of
Netizens, this description is very much the reality for our time and for
many it is hard to remember or understand the world without the Net.
Similarly, in his articles that are collected in the Netizens book,
Hauben looked at the pioneering vision that gave birth to the Internet. He
looked at the role of computer science in the building of the earlier
network called the ARPANET, at the potential impact that the Net and
Netizen would have on politics, on journalism, and on the revolution in
ideas that the Net and Netizen would bring about, comparing this to the
advance brought about by the printing press. The last chapter of the book
is an article Hauben wrote early on about the need for a watchdog function
over government in order to make democracy possible.
By the time the book was published in a print edition, it had been
freely available online for three years. This was a period when the U.S.
government was determined to change the nature of the Net from the
public and scientific infrastructure that had been built with public and
educational funding around the world to a commercially driven entity.
While there were people online at the time promoting the privatization and
commercialization of the Internet, the concept of netizen was embraced by
others, many of whom supported the public and collaborative nature of the
Internet and who wanted this aspect to grow and flourish.
The article “The Net and Netizens” grew out of a research project
that Hauben had done for a class at Columbia University in Computer
Ethics. Hauben was interested in the impact of the Net and so he formu-
lated several questions and sent them out online. This was a pioneering
project at the time and the results he got back helped to establish the fact
that already in 1993 the Net was having a profound impact on the lives of
a number of people.
Hauben put together the results of his research in the article “The Net
and Netizens” and posted it online. This helped the concept of netizen to
spread and to be embraced around the world. The netizen, it is important
to clarify, was not intended to describe every net user. Rather netizen was
the conceptualization of those on the Net who took up to support the
public and collaborative nature of the Net and to help it to grow and
Page 80
flourish. Netizens at the time often had the hope that their efforts online
would be helpful toward creating a better world.
Hauben described this experience in a speech he gave at a conference
in Japan. Subsequently in 1997, his description became the preface to the
Netizens book, Hauben explained:
In conducting research five years ago online to determine
people’s uses of the global computer communications network,
I became aware that there was a new social institution, an elec-
tronic commons, developing. It was exciting to explore this
new social institution. Others online shared this excitement. I
discovered from those who wrote me that the people I was
writing about were citizens of the Net or Netizens.
2
Hauben’s work which is included in the book and the subsequent
work he did recognized the advance made possible by the Internet and the
emergence of the Netizen.
The book is not only about what is wrong with the old politics, or
media, but more importantly, the implications for the emergence of new
developments, of a new politics, of a new form of citizenship, and of what
Hauben called the “poor man’s version of the mass media.” He focused on
what was new or emerging and recognized the promise for the future
represented by what was only at the time in an early stage of development.
For example, Hauben recognized that the collaborative contributions
for a new media would far exceed what the old media had achieved. “As
people continue to connect to Usenet and other discussion forums,” he
wrote, “the collective population will contribute back to the human
community this new form of news.”
3
In order to consider the impact of Hauben’s work and of the
publication of the book, both in its online form and in the print edition, I
want to look at some of the implications of what has been written since
about netizens.
Mark Poster on the Implications of the Concept of Netizen
One interesting example is in a book on the impact of the Internet
and globalization by Mark Poster, a media theorist. The book’s title is
Page 81
Information Please. The book was published in 2006. While Poster does
not make any explicit reference to the book Netizens he finds the concept
of the netizen that he has seen used online to be an important one. He
offers some theoretical discussion on the use of the “netizen” concept.
Referring to the concept of citizen, Poster is interested in the
relationship of the citizen to government, and in the empowering of the
citizen to be able to affect the actions of one’s government. He considers
the Declaration of the Rights of Man and the Citizen as a monument from
the French Revolution of 1789. He explains that the idea of the Rights of
Man was one effort to empower people to deal with governments. But this
was not adequate, though the concept of the rights of the citizen, he
recognizes, was an important democratic milestone.
“Human rights and citizenship,” he writes, “are tied together and
reinforce each other in the battle against the ruling classes.”
4
He proposes
that “these rights are ensured by their inscription in constitutions that
found governments and they persist in their association with those
governments as the ground of political authority.”
5
But with the coming of what he calls the age of globalization, Poster
wonders if the concept “citizen” can continue to signify democracy. He
wonders if the concept is up to the task.
“The conditions of globalization and networked media,” he writes,
“present a new register in which the human is recast and along with it the
citizen.”
6
“The deepening of globalization processes strips the citizen of
power,” he writes. “As economic processes become globalized, the nation-
state loses its ability to protect its population. The citizen thereby loses her
ability to elect leaders who effectively pursue her interests.”
7
In this situation, “the figure of the citizen is placed in a defensive
position.”
8
To succeed in the struggle against globalization he recognizes
that there is a need to find instead of a defensive position, an offensive
one.
Also he is interested in the media and its role in this new paradigm.
“We need to examine the role of the media in globalizing practices that
construct new subjects,” Poster writes. “We need especially to examine
those media that cross national boundaries and to inquire if they form or
may form the basis for a new set of political relations.”
9
Page 82
In this context, for the new media, “the important questions, rather,
are these:” he proposes, “Can the new media promote the construction of
new political forms not tied to historical, territorial powers? What are the
characteristics of new media that promote new political relations and new
political subjects? How can these be furthered or enhanced by political
action?”
10
“In contrast to the citizen of the nation,” Poster notices, “the name
often given to the political subject constituted on the Net is ‘netizen’.”
While Poster makes it seem that the consciousness among some online of
themselves as “netizens” just appeared online spontaneously, this is not
accurate.
Before Hauben’s work, netizen as a concept was rarely if ever
referred to. The paper “The Net and Netizens” introduced and developed
the concept of “netizen.” This paper was widely circulated online.
Gradually the use of the concept of netizen became increasingly common.
Hauben’s work was a process of doing research online, summarizing the
research, analyzing it while welcoming online comments at various stages
of the process and then putting the research back online, and of people
embracing it. This was the process by which the foundation for the
concept of “netizen” was interactively established.
Considering this background, the observations that Poster makes of
how the concept of “netizen” is used online represents a recognition of the
significant role for the netizen in the future development of the body
politic. “The netizen,” Poster writes, “might be the formative figure in a
new kind of political relation, one that shares allegiance to the nation with
allegiance to the Net and to the planetary political spaces it inaugurates.”
11
This new phenomena, Poster concludes, “will likely change the
relation of forces around the globe. In such an eventuality, the figure of the
netizen might serve as a critical concept in the politics of democratiza-
tion.”
12
The Era of the Netizen
Poster characterizes the current times as the age of globalization. I
want to offer a different view, the view that we are in an era demarcated
by the creation of the Internet and the emergence of the netizen. Therefore,
Page 83
a more accurate characterization of this period is as the “Era of the
Netizen.”
The years since the publication of the book Netizens have been
marked by many interesting developments that have been made possible
by the growth and development of the Internet and the spread of netizens
around the world. I will refer to a few examples to give a flavor of the kind
of developments I am referring to.
An article by Vinay Kamat in the Reader’s Opinion section of the
Times of India referred to something I had written. Quoting the article
“The Rise of Netizen Democracy,” the Times of India article said, “Not
only is the Internet a laboratory for democracy, but the scale of partic-
ipation and contribution is unprecedented. Online discussion makes it
possible for netizens to become active individuals and group actors in
social and public affairs. The Internet makes it possible for netizens to
speak out independently of institutions or officials.”
13
Kamat points to the growing number of netizens in China and India
and the large proportion of the population in South Korea who are
connected to the Internet. “Will it evolve into a fifth estate?” Kamat asks,
contrasting netizens’ discussion online with the power of the 4th estate,
i.e. the mainstream media.
“Will social and political discussion in social media grow into
deliberation?” asks Kamat. “Will opinions expressed be merely ‘rabble
rousing’ or will they be ‘reflective’ instead of ‘impulsive’?”
One must recognize, Kamat explains, the new situation online and
the fact that it is important to understand the nature of this new media and
not merely look at it through the lens of the old media. What is the nature
of this new media and how does it differ from the old? This is an
important area for further research and discussion.
Looking for a Model
When visiting South Korea in 2008, I was asked by a colleague if
there is a model for democracy that could be helpful for South Korea – a
model implemented in some country, perhaps in Scandinavia. Thinking
about the question I realized it was more complex than it seemed on the
Page 84
surface.
I realized that one cannot just take a model from the period before
the Internet, from before the emergence of the netizen. It is instead
necessary that models for a more democratic society or nation, in our
times, be models that include netizen participation in the society. Both
South Korea and China are places where the role not only of citizens but
also of netizens is important in building more democratic structures for the
society. South Korea appears to be the most advanced in grassroots efforts
to create examples of netizen forms for a more participatory government
decision making process.
14
But China is also a place where there are
significant developments because of the Internet and netizens.
15
In China there have been a large number of issues that netizens have
taken up online which have then had an impact on the mainstream media
and where the online discussion has helped to bring about a change in
government policy.
In looking for other models to learn from, however, I also realized
that there is another relevant area of development. This is the actual
process of building the Net, a prototype which is helpful to consider when
seeking to understand the nature and particularity of the evolving new
models for development and participation represented in the Era of the
Netizen.
16
In particular, I want to point to a paper by the research scientist who
many computer and networking pioneers credit with providing the vision
to inspire the scientific work to create the Internet. This scientist is JCR
Licklider, an experimental psychologist who was particularly interested
in the processes of the brain and in communication research.
In a paper Licklider wrote with another psychologist, Robert Taylor,
in 1968 a vision was set out to guide the development of the Internet. The
title of the paper was “The Computer as a Communication Device.”
17
The
paper proposed that essential to the processes of communication is the
creation and sharing of models. That the human mind is adept at creating
models, but that the models created in a single mind are not helpful in
themselves. Instead it is critical that models be shared and a process of
cooperative modeling be developed in order to be able to create something
that many people will respect.
18
Page 85
Nerves of Government
In his article comparing the impact of the Net with the important
impact the printing press had on society, Hauben wrote, “The Net has
opened a channel for talking to the whole world to an even wider set of
people than did printed books.”
19
I want to focus a bit on the significance
of this characteristic, on the notion that the Net has opened a communica-
tion channel available to a wide set of people.
In order to have a conceptual framework to understand the impor-
tance of this characteristic, I recommend the book by Karl Deutsch titled,
The Nerves of Government. In the preface to this book, Deutsch writes:
This book suggests that it might be preferable to look upon
government somewhat less as a problem of power and some-
what more as a problem of steering; and it tries to show that
steering is decisively a matter of communication.
20
To look at the question of government not as a problem of power,
but as one of steering, of communication, I want to propose is a fundamen-
tal paradigm shift.
What is the difference?
Political power has to do with the ability to exert force on something
so as to affect its direction and action. Steering and communication,
however, are related to the process of the transmission of a signal through
a channel. The communication process is one related to whether a signal
is transmitted in a manner that distorts the signal or whether it is possible
to transmit the signal accurately. The communication process and the
steering that it makes possible through feedback mechanisms are an
underlying framework to consider in seeking to understand what Deutsch
calls the “Nerves of Government.”
According to Deutsch, a nation can be looked at as a self-steering
communication system of a certain kind and the messages that are used to
steer it are transmitted via certain channels.
Some of the important challenges of our times relate to the exposure
of the distortions of the information being spread. For example, the mis-
Page 86
representations by the mainstream media about what happened in Libya
in 2011 or what has been happening in Syria since 2011.
21
The creation
and dissemination of channels of communication that make possible “the
essential two-way flow of information” are essential for the functioning
of an autonomous learning organization, which is the form Deutsch
proposes for a well-functioning system.
To look at this phenomenon in a more practical way, I want to offer
some considerations raised in a speech given to honor a Philippine
librarian, a speech given by Zosio Lee. Lee refers to the kind of informa-
tion that is transmitted as essential to the well being of a society. In
considering the impact of netizens and the form of information that is
being transmitted, Lee asks the question, “How do we detect if we are
being manipulated or deceived?”
22
The importance of this question, he explains, is that, “We would not
have survived for so long if all the information we needed to make valid
judgments were all false or unreliable.” Also, he proposes that “informa-
tion has to be processed and discussed for it to acquire full meaning and
significance.”
23
“When information is free, available and truthful, we are
better able to make appropriate judgments, including whether existing
governments fulfill their mandate to govern for the benefit of the people,”
Lee writes.
24
In his article “The Computer as a Democratizer,” Hauben similarly
explores the need for accurate information about how government is
functioning. He writes, “Without information being available to them, the
people may elect candidates as bad as or worse than the incumbents.
Therefore, there is a need to prevent government from censoring the
information available to people.”
25
Hauben adds that, “The public needs accurate information as to how
their representatives are fulfilling their role. Once these representatives
have abused their power, the principles established by [Thomas Paine] and
[James] Mill require that the public have the ability to replace the
abusers.”
26
Channels of accurate communication are critical in order to share the
information needed to determine the nature of one’s government.
27
Page 87
Conclusion
The candlelight revolution is still in process in South Korea. It is
demonstrating in practice that we are in a period when the old forms of
government are outmoded. The paper by Licklider and Taylor proposes
that the computer is a splendid facilitator for cooperative modeling. It is
such a process of cooperative modeling that offers the potential for
creating not only new technical and institutional forms, but also new
political forms. Such new political forms are more likely to provide for the
democratic processes that are needed for the 21
st
century. Hence it is the
efforts of citizens and netizens who are involved in collaborative modeling
to create the more participatory forms and structures as is happening
during the candlelight processes being explored in South Korea that
provide for the development of a more equitable and democratic society.
28
References/Citations
1. Hauben, M., R. Hauben, (1997), Netizens: On the History and Impact of Usenet and
the Internet, Los Alamitos: IEEE Computer Society Press, p. 3. Also available online in
an earlier draft version,
http://www.columbia.edu/~rh120/. Retrieved on Jan. 18, 2017.
2. IBID., p. ix.
3. IBID., p. 233.
4. Poster, M., (2006). Information Please. Durham: Duke University Press, p. 68.
5. IBID.
6. IBID., p. 70.
7. IBID., p. 71.
8. IBID.
9. IBID., p. 77.
10. IBID., p. 78.
11. IBID.
12. IBID., p. 83.
13. Kamat, V. (2011, December 16), “We are looking at the Fifth Estate,” Reader’s
Opinion, Times of India, p. 2.
http://timesof india.indiatimes .com/edit-page/ampnbspWe-
are-looking-at-the-fifth-estate/articleshow/11133662.cms, Retrieved on Jan. 10, 2017. The
quote is taken from Hauben, R. “The Rise of Netizen Democracy: A Case Study of
Netizens’ Impact on Democracy in South Korea,”
http://www.columbia.edu
/~rh120/other/misc/korean-democracy.txt, Retrieved on Jan. 10, 2017.
14. In South Korea there are many interesting examples of new organizational forms or
Page 88
events created by netizens. For example, Nosamo combined the model of an online fan
club and off-line gathering of supporters who worked to get Roh Moo-hyun elected as
President in South Korea in 2002. Also, OhmyNews, an online newspaper, helped to make
the election of Roh Moo-hyun possible. Science mailing lists and discussion networks
contributed to by netizens helped to expose the fraudulent scientific work of a leading
South Korean scientist. And in 2008 there were 106 days of candlelight demonstrations
contributed to by people online and off to protest the South Korean government’s
adoption of a weakened set of regulations about the import of poorly inspected U.S. beef
into South Korea. The debate on June 10-11, 2008 over the form the demonstration
should take involved both online and off-line discussion and demonstrated the generative
nature of serious communication. See for example, Hauben, R. “On Grassroots
Journalism and Participatory Democracy.”
http://www.columbia.edu/~rh120/other
/netizens_draft.pdf, Retrieved on Jan. 10, 2017.
15. Some examples include the anti-cnn website that was set up to counter the inaccurate
press reports in the western media about the riot in Tibet. The murder case of a Chinese
waitress who killed a Communist Party official in self defense. The case of the Chongqing
Nail House and the online discussion about the issues involved. See for example, Hauben,
R. (2010, February 14). “China in the Era of the Netizen.”
/2010/02/14/china_in_the_era_of_the_netizen/.
16. IBID., Netizens.
17. “The Computer as a Communication Device,” (1968, April) Science and Technology.
http://memex.org/licklider.pdf, pp. 21-41. Retrieved Jan. 21, 2017.
18. The Licklider and Taylor paper also points out that the sharing of models is essential
to facilitate communication. If two people have different models and do not find a way
to share them, there will be no communication between them.
19. IBID., Netizens, p. 299
20. Deutsch, K., (1966), Nerves of Government, New York, The Free Press, p. xxvii.
21. See for example, Hauben, R., (2012, Winter), “Libya, the UN and Netizen Journa-
lism,” The Amateur Computerist, Vol. 21, No. 1.
http://www.ais.org/~jrh/acn/ACn21-
1.pdf, Retrieved Jan. 10, 2017 and Hauben, J., (2007), “On the 15
th
Anniversary of
Netizens: Netizens Expose Distortions and Fabrication.”
http://www.columbia.edu/
~hauben/Book_Anniversary/presentation_2.doc.
22. Lee, Z. (2011), “Truthfulness and the Information Revolution,” JPL 31, p. 105.
23. IBID., p. 106.
24. IBID., p. 108.
25. IBID., Netizens, p. 316.
26. IBID., Netizens, p. 317.
27. M. Hauben explains: “Thomas Paine, in The Rights of Man, describes a fundamental
principle of democracy. Paine writes, ‘that the right of altering the government was a
national right, and not a right of the government’.” (Netizens, Chapter 18, p. 316)
28. Hauben, R., (2016, December 21), “Ban Ki-moon’s Idea of Leadership or the
Page 89
Candlelight Model for More Democracy?,” http://blogs.taz.de/netizenblog/2016/12/21
/leadership-or-candlelight-democracy/. Retrieved on Jan. 21, 2017.
Bibliography
Deutsch, K. (1966). Nerves of Government. New York: The Free Press. New York.
Hauben, M. & Hauben, R. (1997). Netizens: On the History and Impact of Usenet and the
Internet. Los Alamitos: IEEE Computer Society Press. Online edition:
http://www.col umbia.edu/~rh120, Retrieved on Jan. 11, 2017.
Hauben, R. (2005). “The Rise of Netizen Democracy: A Case Study of Netizens’ Impact
on Democracy in South Korea.” Unpublished paper. Retrieved from
http://www.columbia .edu/~hauben/ronda2014/Rise_of_Netizen_Democracy .pdf.
Komat, V. (2011, December 16, p. 2). Reader’s Opinion: “We’re Looking at the Fifth
Estate.” Times of India. Retrieved from:
https://timesofindia.indiatimes.com
/edit-page/ampnbspWe-are-looking-at-the-fifth-estate/articleshow/111336 62.cms.
Lee, Z. E. (2011). “Truthfulness and the Information Revolution,” Journal of Philippine
Librarianship, 31. pp. 101-109.
/viewFile /2779/2597. Retrieved on Jan. 11, 2017.
Licklider, JCR, & Taylor, R. “The Computer as a Communication Device.” (1968, April).
Science and Technology.
http:// memex.org/licklider.pdf. pp. 21-41. Retrieved Jan.
21, 2017.
Poster, M. (2006). Information Please. Durham: Duke University Press.
* This article is a revised version of a presentation made on May 1, 2012 at a small
celebration in honor of the 15
th
Anniversary of the publication of the print edition of the
book Netizens: On the History and Impact of Usenet and the Internet.
The opinions expressed in articles are those of their authors and not neces-
sarily the opinions of the Amateur Computerist newsletter. We welcome
submissions from a spectrum of viewpoints.
Page 90
EDITORIAL STAFF
Ronda Hauben
William Rohler
Norman O. Thompson
Michael Hauben (1973-2001)
Jay Hauben
The Amateur Computerist invites submissions.
Articles can be submitted via e-mail:
Permission is given to reprint articles from this issue in a non profit publication
provided credit is given, with name of author and source of article cited.
ELECTRONIC EDITION
ACN Webpage: http://www.ais.org/~jrh/acn/
All issues of the Amateur Computerist are on-line.
All issues can be accessed from the Index at:
http://www.ais.org/~jrh/acn/NewIndex.pdf
Page 91