http://www.ais.org/~jrh/acn/
The Amateur
Computerist
Summer 2022 Toward 25 Years of the Netizen Book Volume 35 No. 1
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 1
Interview with Staff Member Michael Hauben 1. . . Page 2
Interview with Staff Member Michael Hauben 2. . . Page 6
Netizens Book Review by Boldur Barbat . . . . . . . . Page 9
Netizens Then and Now. . . . . . . . . . . . . . . . . . . . Page 11
Netizenship Today: An Interview . . . . . . . . . . . . . Page 15
Netizens Celebrate a Decade of Activism . . . . . . Page 19
Welcome to the 21
st
Century . . . . . . . . . . . . . . . . Page 20
First Netizen Celebration Day . . . . . . . . . . . . . . . Page 21
My Thinking on Netizens . . . . . . . . . . . . . . . . . . . Page 21
Greetings on the 15
th
Anniversary of Netizens . . Page 22
Netizens and Communication . . . . . . . . . . . . . . . Page 26
Internet A New Communication Paradigm. . . . . . Page 32
Introduction
The year 2022 marks the 25
th
Anniversary of the
May 1, 1997 publication of the print edition of Net-
izens: On the History and Impact of Usenet and the
Internet by Michael Hauben and Ronda Hauben. This
issue is part of the celebration of that Anniversary. The
articles begin with an interview with Michael Hauben
in 1991. The interview situates him as a product of the
computer hobbyist movement that helped develop and
spread the personal computer in the 1980s. Once he
had a modem in 1985, Michael participated in many
local BBSs (Bulletin Board Systems). He was part of
this early grassroots online world. He says in the
interview, “modeming was a connection to the outside
world to other people … with the possibility of intel-
lectual discussions.” In the late 1980s. Michael experi-
enced the BBSs as the “ultimate vehicle of Free
Speech, uncensored speech.” But Michael also experi-
enced the problems caused by commercialization.
The second article is a review of the book by
Boldur Barbat. The reviewer first sees the book as in-
troducing the word netizen as a reflection of a
non-geographically based social membership. He then
takes us through the book section by section pointing
out that the book recognizes the possibility of more
democracy. Barbat writes that reading the book, you
will find “a very rich authentication, a host of peoples
with a lot of ideas, comments, proposals and – some-
times displeasure, rising their voices; you will dis-
cover rather the atmosphere of a ‘multimodal chat’
than that of a conference with invited papers the
book is net-centered because it is human-centered, or,
pure and simple, human.”
Next follows two articles written in 2003,
“Netizens Then and Now” and “Netizenship Today:
An Interview” which look at netizen developments in
the more than five years since the print edition of the
book appeared. Criticism of privatization was noted as
was netizen debates and activities for more democracy
in South Korea and the use of the internet in China by
netizens for “political communication.” Examples
were cited of netizen activity in India and Italy. Also
the question was raised what was the vision of Mi-
chael’s work and did it change with time and what
about the significant number of hooligans and socio-
paths, who have appeared online? Ronda answers these
questions by pointing to how problems were handled
in the early development of the net and the role of the
government in issuing an acceptable use policy. She
sees that netizens can use the Internet to function as a
laboratory of democracy to work out problems like
these.
The 10
th
Anniversary of the print edition was
celebrated in Manhattan on July 14, 2007. The next
two articles document that celebration. Claire George
writing in the Korean Herald saw that the concept of
netizen “has become an inspiration for people who
believe that the internet is a force for good.” That good
was seen in the example of OhmyNews citizen journal-
ism and of the role played by ‘netizen scientists’ in
exposing the fraud of a South Korean stem cell re-
searcher. In his speech at the celebration, Jay Hauben
said, Ronda and Michael gathered in the book solid
Page 1
historical evidence and contemporary practice for their
thesis that something big was happening which would
take a mighty fight to defend but which could pro-
foundly change the media, politics, social life and even
economics.” He concluded, “Whenever I read some
chapter in Netizens, I always have the same sensation.
I want to participate more on the net. I still want to be
a netizen.”
On September 14, 2009, the Internet Society of
China sponsored the first in the world Netizen Celebra-
tion Day. The next article is the speech Ronda gave at
that event. She shared her understanding that, “the
Netizen was not all users, but users with a public
purpose . The Net is international, so to be a netizen
is to be not only a citizen of one country but also a
citizen of the Net.” She congratulated the netizens
being honored and all netizens, adding her wish, “May
the tradition of the netizen, along with the develop-
ment of the Internet, grow and flourish.”
A luncheon was held on May 1, 2012 to celebrate
the 15
th
Anniversary of the print edition. Sixteen greet-
ings of this Anniversary were read. They came from
the U.S., Japan, China, France, Germany, Romania,
South Korea, and Cameroon. The final greeting was
anonymous, “Netizens around the world stand with
you now.” Among the speeches given was one by Xu
Liang, “My Thinking on Netizens.” He told of his
early disappointment with the internet but later realiza-
tion that the internet will “change the structure and
management of human society.” About the book, he
said it was visionary, “not just because it foresaw the
drastic social changes brought by the internet in early
1990s before I touched the internet, but what [is] more
important is that the book offers us a blueprint or a
way for our future society based on the internet, that is
the netizen.”
At that 15
th
Anniversary luncheon, Ronda spoke
about “Netizens and Communication: A New Para-
digm.” She said her speech was to honor the occasion
by looking back and looking forward toward trying to
assess the significance of the book and of Michael’s
discovery of the emergence of the netizen. She briefly
looked at what has happened in the interim of these 15
years toward trying to understand what new advance
this development makes possible. Ronda called atten-
tion to the work among others of Mark Poster who saw
in a globalized world the netizen would replace the
citizen “as a critical concept in the politics of democra-
tization.”
The issue closes with “The Internet: A New
Communication Paradigm.” This article features a
discussion carried out on Usenet in 1998. It is offered
as an example of the kind of online discussion that the
wide ranging reach of the Internet as a network of
networks makes possible. The discussion clarified a
fundamental question in the battle over the U.S.
government decision to privatize the central functions
of the Internet. The question was whether or not a
society can afford to have something as important and
central as the internet’s development working in
commercial conditions.
[Editor’s Note: This interview was conducted on August 11, 1991.
It has been edited. Ronda Hauben, William Rohler and Michael
Hauben were founding editors of the Amateur Computerist in
1987-1988. Below are Parts 1 and 2 which appeared in the Ama-
teur Computerist Vol. 4 No. 2-3, Spring 1992. and Vol. 4 No. 4,
Summer 1992 at:
http://www.ais.org/~jrh/acn/ACN4-2-3.pdf and
at: http://www.ais.org/~jrh/acn/ACN4-4.pdf]
Interview with Staff Member
Michael Hauben on the
Occasion of the Tenth
Anniversary of the Personal
Computer
Part 1
Ronda: Tomorrow is the 10
th
anniversary of the
introduction of the IBM personal computer on August
12, 1981. Also, one of our staff members, Michael
Hauben, is leaving Michigan to go to college in N.Y.
Therefore, it seemed an appropriate time to look back
on the past 10 years and to review how the introduc-
tion of the personal computer has affected our lives.
Michael is now 18. In 1981 he was 8 years old and al-
ready involved with computers. Michael is not only
one of the beneficiaries of the computer revolution.
The computer revolution was carried out, not so much
by companies like IBM, but more importantly, by
computer hobbyists like Michael Hauben. Thus in
honor of the computer hobbyists, who gave birth to
and developed the personal computer, we would like
to review some of your experiences, Michael, with the
computer.
William: How did you get started with com-
puters?
Michael: The first place I really saw computers
Page 2
was at an exhibit in Toronto over 10 years ago. There
was a robot that was like the 4-axes machine that auto
workers use. They also had a computer exhibit. I don’t
remember what kind of computer was on display but
they were just a bunch of computers running different
kinds of programs set up there at the Canadian Na-
tional Exhibit. That really peaked my interest some-
how.
When I was 8 (in 1981), I took a computer class
at Schoolcraft Community College, in what was called
the Kids College. It was part of what they called the
TAG (Talented and Gifted) Program. The teacher’s
name was Mrs. Brown. We learned on the Apple II+
computers. The first day of class, Mrs. Brown lifted
the top of the APPLE and said, “There, that’s all there
is to it, There’s nothing to be afraid of.” That was a
very good introduction to the computer because it
showed there was nothing to be afraid of. That we
could completely control it. I learned BASIC there. I
took several other classes in that program. I think I
took three. I didn’t take all the BASIC language
classes offered. But I took a test that they had for their
normal BASIC college level classes and I wound up
getting three college credits for the BASIC language
class. And I didn’t do so good because I ended up only
getting a B on the test. But the experience was interest-
ing and from then on whenever there was a computer
available I tried to use it.
After the trip to Toronto, I always wanted to buy
a computer. There was the Texas Instruments 99/4a
(TI 99/4a) and I don’t remember how much it cost, but
it was expensive. There was the Timex Sinclair 1000
(TS 1000) and that was much cheaper. My family and
I had seen Sinclair computers in England when we
visited. These computers could be hooked up to a
normal TV set. I saved up my money and bought a TS-
1000. Using it I more thoroughly learned BASIC. My
father and I programmed a lot in BASIC with only 2K
memory. We never seemed to run out of memory. We
just played around and tried to do lots of different
things, tried writing little games, graphics and we
dabbled a little in machine language, not a lot how-
ever. Whenever I had the chance, whether it was sum-
mer camp or in a computer store, I’d try to do some-
thing with the computer. I learned BASIC, I learned
LOGO on the TI-99/4a in camp, and I played around
with APPLES and with Commodore PETS. In my
elementary school, there was a terminal hooked in with
the mainframe of the Dearborn Schools. At that time
there were many programs on the mainframe. They
had BASIC. They had games like the OREGON
TRAIL, etc. I subscribed to two or three magazines for
the TS-1000. I bought books, did all the TRY THIS
type of small programs. Those were always fun be-
cause there would always be problems with the pro-
grams. There would always be ‘bugs.’ The books and
sample programs were exciting somehow. I haven’t
found many books similar for programming on the
IBM PCs today, books that I have found exciting for a
hobbyist. And this is sad.
Soon after I bought the TS-1000, it couldn’t have
been more than a couple of years, I was trying to
choose between the TS-2068 and the Commodore 64.
I think the Commodore was more expensive. The TS-
2068 had better color, and a more developed version of
BASIC. The Commodore 64 was better in that it had
a disk drive and the TS-1000 only had a tape drive you
could use. The Commodore also had a real keyboard,
while the Timex utilized raised chicklet keys. I bought
the TS-2068. Then I had my first real lesson in the
computer world. Three months after I bought the TS-
2068, Timex stopped selling and supporting it. Timex
made a deal with Commodore. There was an agree-
ment to sell the Sinclair in England and Europe and
Commodore in the United States. That was a shock
because I thought I made a better choice, but it turned
out the better deal is not always the best choice.
And my father and I did programming on that,
but not really as much as we did on the TS-1000. It
was a lot less, even though there was the added attrac-
tion of the color and the sound and the joystick port.
And so I still did things and I tried to pick up on things
whenever I could.
Christmas of 1984, we bought a Sanyo MBC-
550-2 which was a MS-DOS compatible, but not an
IBM compatible machine. The operating system was
IBM compatible, but the graphics were different, the
sound was different, and the BASIC was different. The
Sanyo was a better machine for graphics, I think 640
x 400 with 4 colors if not 16. And WordStar worked.
That’s why my family got it as a wordprocessor. I
learned MS-DOS. I got more into the PC world. We
subscribed to a Sanyo magazine for a while. We went
to the Sanyo Users’ Group for a while. We occasion-
ally went to SEMCO (Southeast Michigan Computer
Organization), but somehow that was already oriented
toward business and they weren’t very interested in
helping us. Then in 1985, through INACOMP, my
mother won a Compaq Portable. It was one of the
earliest to come out that was fully IBM compatible. It
Page 3
was a luggable portable, and it weighed about 20
pounds, if not more. And that’s how I really got into
IBM. We had a choice between a modem and a hard
drive. We got a modem. It was a breakthrough. The
hard drive seemed important but the modem was more
important. We wound up getting a hard drive later on.
With the modem, it lets you connect to the outside
world. With your own little system you’d be like a
hermit, but in connecting with the rest of the world,
it’s other people’s opinions, different discussions about
computers, about current events, debates about what’s
going on in the world and just general BS also. And
you came into contact with people, you came into
contact with different files to use with your computer,
with what was going on with the computer scene and
so somehow it was like a replacement for a user group.
And depending upon the time, there was either a lot
going on or a little going on.
Ronda: What do you mean?
Michael: Well right now not many boards I know
have much debate on them. There are two that I am on.
Both of them have debates on-going. I’m sure there are
others, but I just haven’t had time to look. But for a
while I was on many of the boards and at one point
many of the boards were silly contests to see who
could post the most numerous messages.
Ronda: Do you have a sense what you were
looking for on the BBS’s? You used to spend a lot of
time on them.
Michael: Well at first I wasn’t on local BBS’s.
Originally, I was on CompuServe.
William: Free time?
Michael: Well, the first two hours were free. I
almost became a Beta Tester for InfoCom through
CompuServe. I sent in the application forms. I then
received a congratulations letter, but InfoCom never
sent me any games to test. The only response was a
Christmas card. That was a soured CompuServe mem-
ory. I found some local BBS numbers listed on Com-
puServe and from my father and some friends of his
from work. For a while I was mostly on Commodore
BBS’s and not many IBM boards. But then I started
calling the IBM boards. It was new for me when I
started. Modeming was a connection to the outside
world to other people with similar interests. It was
interesting the debates about current events. Some-
how there was the possibility for intellectual discus-
sion which I couldn’t find elsewhere besides my par-
ents and a few friends like Floyd Hoke-Miller. But
among my friends at school or neighbors, there wasn’t
much of a possibility.
When we lived in East Dearborn, our next door
neighbor, Tom, had an Atari and a Commodore 64. He
shared an interest in computers with me. He was my
friend, even though there was a large age gap, because
we were both interested in computers. He let me come
over and try some things on his computer and I’d go
with him to computer stores.
William: Another thing about using modems, you
can’t tell the age of the person. It treats you more like
an equal.
Michael: There’s an anonymity. You don’t know
anything about the other users. So you are more will-
ing to accept them. There are still first impressions. If
you act like a real idiot, people won’t like you. But the
full element of first impressions is left out. And people
tend to rank you or be friends with you on how you act
online, what you speak about. It does help. You tend to
get to know the people and there isn’t as much block-
ing. And my first handle was Wizkid. I changed my
handle two or three years ago to Sentinel. And there
was one person who signed on and said it was great
knowing you. He was one of the people who knew me
as Wizkid. There was a “Remembering the OLD
Days” theme area on one of the BBS’s and someone
said, “remember that Wizkid.” And I said, “that was
me.” And he said he didn’t know that. When people
change their handles, it’s public but somehow people
don’t always realize it. When I changed my handle, I
decreased my activity. When I decreased my activity
it was because there were just silly messages that
didn’t mean anything, or they just seemed juvenile,
and I don’t know if that’s because the people calling
were younger or they were more juvenile. The way
people accept you is based on your maturity online and
your maturity showed through more than your age.
And there was one debate where someone said you are
just a kid. And I used to have the handle Wizkid. But
it didn’t matter what your age was, it was more how
mature you were. He was trying to say “Well you’re
just a kid, you can’t know anything.” But he was
wrong. So there is less age discrimination on the
boards.
Ronda: Why did you decrease the time you spent
on the boards?
Michael: I had to spend more time with school,
with friends, with my job. Whenever I used to come
home from school, I used to spend two or three hours,
but then my mom said, “We need the phone.” So I
didn’t spend my free time before homework on the
Page 4
modem. And then with work, I wasn’t even home on
certain days to use the modem.
Ronda: But it seemed you were also a little
disappointed. There were user parties, but it seemed
the computer world didn’t extend outside of the
modem.
Michael: It did to a certain extent, but it didn’t
include everyone. Like some people were friends be-
fore. There were modem parties where people from the
boards got together, whether it was a software swap or
a party.
Ronda: There weren’t many, were there?
Michael: Well, what happened was the main
person who had the parties was from a TAG board in
Taylor. He had his computer stolen after the second or
third party. So he stopped holding them. Then there
were multi-user boards. There was MNET which was
a multi-user. The general age of the users on MNet
was older than on the other single-user BBS’s. And it
was more serious. It was more a UNIX board. It was a
different bunch. It was not the home but the people in
school, in Ann Arbor. It seemed like the multi-user
boards made it easier to hold parties because users
could chat live one-on-one. And when AMUSERS (a
multi-user board) closed down, I didn’t get on other
multi-users that were like AMUSERS. Some people
already were friends but you didn’t end up doing much
so it was a little disappointing. Cause it didn’t seem
like there was any it didn’t get anywhere it was just
online so that was a little disconcerting. It was disap-
pointing because that was where I had found more
intellectual people but it didn’t go anywhere. And
things like CompuServe cost a lot of money. There’s
CompuServe, there’s Delphi, there’s Geni, there’s PC
Link, there’s Q-link, there’s a couple of services but
they all cost money, so that’s hard to deal with. And
then there are bigger boards that exist. But they all cost
money. There’s the WELL. That’s in California. You
also pay per hour like CompuServe. So it’s harder to
be on. It’s like MNet. It’s the same software as MNet.
And maybe I did find it disappointing. It used to be
there would be lots of new BBS’s popping up. But
they were interesting. And now there still are lots of
new BBS’s popping up. But they’re silly. So it’s gone
downhill a little bit. And also BBS’s are similar to the
CB or the Ham radio in that people voice their opin-
ions, or have discussions or chat or there used to be
DDial’s – all they were were multi-user, people chat-
ting, but they were 300 baud so they were super slow.
Some of those you had to acquire membership. But
they were linked up across the country. There were
things called LINKS that would connect you to other
DDials around the country. So that way you could talk
to people.
Somehow the thing about BBS’s was it was the
ultimate vehicle of Free Speech, uncensored speech.
For the most part things were not censored. What you
posted was left alone. It was like everyone’s Letter to
the Editor was allowed to be printed. There would be
letters debating other previous letters. Different Sys-
Ops had different rules and some would delete mes-
sages that contained profanity or were only personal
attacks or something. BBS’s are the greatest form of
free speech. The problem was you needed a modem
and a computer to get into it. So it’s not as free as it
might be, but compared to the newspapers, the news-
papers print what they choose, whereas on BBS’s
everything is printed, everything is published. It’s
more of a dynamic medium than a static medium
because depending on the board there’s different forms
of dealing with messages. For example, some boards
after the first 50 messages go by, the first message is
deleted, so it’s a dynamic thing. Unless somebody
prints out a copy or saves it to disk, it doesn’t stay
static. Like on MNet, things aren’t deleted. They are
deleted when the message sys-op of the area decides
no one is interested anymore. That’s more of a choice
method of deletion, than where it deletes messages or
the new one pops in, the old one pops out and it’s
deleted. And even depending on what happens, it’s still
an important medium.
There was, for example, just a debate about the
war against IRAQ on BBS’s. Usually you didn’t see
where there was dissent. Whereas on the computer, if
people wanted to, they could debate it and there was
debate about it. A free medium. It’s open access. Not
closed. It’s also a field where the hobbyist still exists.
There are people who develop ways of using the
modem, whether it’s different compression techniques
where you can send more and larger files quicker, or
whether it’s different file protocols that send them
faster over phone lines. Those are constantly develop-
ing. That is a hobbyist frontier now. Maybe there are
less people than when the computer started out. But it
still exists. It’s a frontier that’s not closed up yet. It’s
not definite yet. New things are continuing to come
out. For example, higher speed chips for the serial
ports in the computer so that the computer can talk to
the modem at a higher speed and everything.
(Continued below)
Page 5
[Editor’s Note: This concludes the interview begun in Vol. 4 No.
2-3. It is a slightly revised version of Part 2. What started primar-
ily as an interview, which is printed above as Part 1, developed
into more of a free form discussion about the present and future
of computers.]
Interview with Staff Member
Michael Hauben on the
Occasion of the Tenth
Anniversary of the
Personal Computer
Part 2
Ronda: Do you think there are any lessons from
what is going on?
Michael: Well, the Timex/ Sinclair Commodore
agreement was proof that the best choice is not always
for the best. The best product does not always end up
being marketed or sold. That seems true of many
things in this capitalist world. Sony’s Beta video sys-
tem was technologically superior to the current VHS
standard. I don’t know if there is a lesson to draw or
not. A similar problem is occurring with computer
magazines. In particular, I am thinking of: Popular
Computing, Family Computing, PC Computing, Crea-
tive Computing, and Compute. Most of the magazines
have changed their priorities from an emphasis on
hobbyist or home users to business. Popular Comput-
ing disappeared shortly after changing its name to
Business Computing. The same thing happened with
Family Computing after it changed its name and
emphasis to Home and Office Computing. Unfortu-
nately PC Computing is following the same path. PC
Computing started out as an alternative to other maga-
zines such as PC Magazine and PC for the home or
hobbyist crowd in the PC community. It had reviews
of games and broader articles, while being a smidgen
less technical and completely unconnected to a busi-
ness point of view. The subtitle is now “The magazine
for Business Computing Experts.” Readers have recog-
nized the change and written letters to the editor to
comment and complain. As for other examples, Cre-
ative Computing vanished and Compute compressed
down to one magazine from what was four. However,
Commodore 64s still sell, and that is a viable commu-
nity. I guess PCs are coming home from the office, but
that doesn’t mean they are only used for business at
home. A whole community seems to be left unserved
by this trend in computer magazines. True, computer
gaming magazines exist, but home computers are used
for much more than just playing games. One problem
is that PCs are not particularly getting cheaper. Any
decrease in price has more or less been incidental to
the increase in power. The 386s cost today what the
286 cost yesterday. But there are still no really afford-
able computers in the $100 to $200 range. This is sad,
because the computer is not as affordable as it should
be. Thus, personal computers are still not a normal part
of most households which was the real goal of the
personal computer revolution. While most homes have
been affected by the arrival of microprocessors in
many home appliances, the personal computer itself is
not yet a home appliance. The general recent trend of
computer development is aimed at business, as op-
posed to the people. Not for the majority, but for the
minority. It’s like what IBM did for the mainframe and
other mainframe manufacturers in the '50s, '60s and
'70s. The mainframe then was only affordable by the
biggest of the big companies or the large educational
institution. The difference today is that small business
can afford computers, but still only businesses. Com-
puters are marketed as for businesses and entrepre-
neurs, and not for the average person at home, or for
the majority of the people. The radical push of the
personal computer movement in the mid to late '70s
was to make the computer available to everyone, and
not just accessible to Fortune 500 companies. True,
these days computers are much more affordable than
20 years ago, but the general movement in the personal
computer world seems opposed to its roots.
Ronda: How so?
Michael: IBM exemplifies this movement with
the release of their PS/2 line. These computers have a
proprietary bus. IBM changed the name away from
personal computer to personal system 2 which is more
like the mainframe names. It made it less friendly in
that sense.
Ronda: Are you optimistic? Pessimistic? What
do you think will be the future with computers? With
you and computers?
Michael: Well by going away to school I’ll gain
more access to what’s called the Internet, the big net
that exists, the connection of computers across this
country and across the world. You gain more access
when you go into an educational community. I’m
Page 6
optimistic because of that. I’ll have to manage that as
part of my time. Businesses and education are involved
in that. It’s harder if you live at home to have access to
it. [Editor’s Note: Home access is more available now,
than it was a year ago when this interview was done.]
Somehow you need something powerful enough to
hook into. It’s not quite fully open. If you live near an
educational community you can gain access to it. I
have and you can. Our connection is MichNet. So that
will be broadening. That will be a connection with the
rest of the world computerwise, but it’s not quite just
the computer. So that’s encouraging.
Somehow they are working on building things
smaller and more minuscule but not quite pricewise.
The computers aren’t quite like the microwave [oven]
and the VCR. Home appliances started out expensive
but there are now so many different companies making
them that they have come down in price so they are
affordable. As I said before computer performance
increased but it doesn’t come down in price. Actually,
its going to be a stretch to buy a computer for myself,
but I wouldn’t have been able to buy one last year.
What used to be $2000 is now $1000 or coming closer
to $1000.
Ronda: Do you think there has been some kind of
revolution with the computers? Do you think there has
been a computer revolution?
Michael: Well, there is the personal computer. If
it was up to the big companies, there wouldn’t have
been one. As I said the corporate trend is reactionary.
Ronda: Do you think there’s been a computer
revolution, William?
William: What do you mean by a computer
revolution?
Ronda: That something fundamental has changed
because of the computer.
William: Fundamental?
Ronda: Or something substantial that you see at
work?
William: We’re using computers more. We’ve
got IBM 486 computers on the shop floor.
Michael: But what do you use them for?
William: For altering and transferring programs
to our CNC machining center. We got rid of the
Westinghouse computer in the computer room and you
can download more files into the 486 computer. It has
all our files already. It won’t hold us up when we are
running the machine.
Ronda: But the computer isn’t being used to run
a machine?
William: No it’s not to run a machine directly.
You have other computers for that.
Michael: So the computers are like terminals?
William: It’s like a database. But you can edit
and change the data if you need to.
Ronda: Are most people comfortable with them.
Or is it that if people don’t have home computers its
harder to use them?
William: Well they have menus instead of
working with DOS. It just takes a F[unction] key and
that is it. We finally got a manual for it. The editor is
difficult to work with. They’re still working on a new
editor … .
Ronda: Remember they were talking about the
workerless factory in the last seven or eight years. My
sense is that hasn’t come to pass.
William: Well, there are a lot less people work-
ing in my shop. They’re standardizing everything so
there’s less skill involved in putting dies together.
Ronda: But the computer hasn’t cut the people
out or caused problems?
William: No.
Ronda: So do you think there’s been some kind
of computer revolution in the last 10 or 15 years? That
something substantial has happened to change.
William: Society?
Michael: Well a lot of things have computer
chips in them now. All your household appliances
have them from the TV set on.
William: Cars have them.
Michael: Cars have them now so society has
been changed by the introduction of them. The main-
frame computer didn’t use processing chips. It took
buildings with floors to house those computers. But
now, the personal computer is the achievement of the
trend of miniaturization that came in the 1950s.
William: More like evolution, right. You got
chips in TV’s now. You got picture-in-picture, not
revolution, not a substantial change.
Michael: Well, there was the miniaturization
after WWII but it didn’t hit computers then. Comput-
ers were still the great big mainframes that used the
vacuum tubes. Then came the transistor, the micropro-
cessor, and the integrated circuit. But they weren’t
really utilized with the mainframes. Or if they were,
instead of a whole floor, it was a room. But it wasn’t
down to a single chip which now exists and which is
constantly getting smaller. They think they’re reaching
the bounds actually. Now people are speculating that
the silicon chip has reached its physical speed and size
Page 7
limits and a new material needs to be used, like chemi-
cal or biological materials instead of electronic. But I
feel if it had not been for the personal computer
revolution, there wouldn’t be such use of processing
chips and use of computing technology involved in so
many things in our daily lives.
Ronda: But I feel the substantial question is are
they being used to produce more with less labor? I
think they are being used more as consumer goods. But
it doesn’t sound like they’ve made a change, a funda-
mental change in the way things are produced. For
example, at the beginning of the Industrial Revolution
people worked in their homes. Then people were
brought into the factories to work together. There was
an increasing division of labor, and then machines
were introduced and people operated the machines.
Then machines were used to operate other machines.
It doesn’t seem as if the computer led to a similar
kind of change in industrial production. It doesn’t
seem that computers are widely used to produce
things. It seems the computer has been used for paper-
work but not for producing goods.
William: It takes longer to get a computer to do
something than it does a machine. They are probably
working on that stuff too.
Michael: But actually there’s something called
CAD/CAM or Computer Aided Design and Manufac-
turing. But then there’s something called CIM (Com-
puter-Integrated Manufacturing) which I did a study on
and it seemed like it was trying to steal the computer
and give it to management which was a top down
design and not a bottom up design. When I read about
it two years ago it seemed a flop. It was trying to steal
the computers from the people rather than using the
computers to help the manufacturing process. But I
don’t know what your experience has been with CIM.
Ronda: But there was also a big push to lower
wages and have people work a lot of overtime. And I
thought that got in the way of using the computer to
make things more efficient.
Ronda: Any final words?
Michael: Even though I have decided to go to
Columbia University in NYC instead of the University
of Michigan, I am optimistic. Columbia is less com-
puter-oriented than the University of Michigan, but
Columbia seems better connected to the educational
and academic computer networks. But Michigan for
me would have been a better computer school. Colum-
bia has more of its computer roots in the past while
Michigan has more in the future. There are a couple of
centers opening up and there is, at Columbia, the State
Center for Computing Research. But it’s not as obvi-
ous as Michigan how involved it is with computers. I
am sort of pessimistic, because with the age of the
computer industry, it seems to have receded. But it’s
probably just a cycle.
Ronda: No, it’s a fight. You have to figure out
how to take it up. The personal computer caught
people by surprise when it spread so quickly and so
substantially. People now have to evaluate what has
happened. I feel the lesson is you can’t trust the busi-
ness world of large corporations to develop computers
and computer technology. Big corporations can’t be
coddled by government, the press, etc. and encouraged
to freeze the development of technology or to go back-
wards to hand labor as they have done in many in-
stances. The machine is a machine for society. It was
a mistake to have trusted the corporate world to
develop it. Instead the corporate world must be regu-
lated and limited in its efforts to impede the develop-
ment of technology. That’s what anti-trust legislation
originally accomplished. The personal computer was
created while there was a U.S. government anti-trust
suit on against IBM which kept it from interfering with
the development of the personal computer. Once again
there is a need for something independent of the corp-
orate world, and there is a need for regulations and
limitations on the corporate world so that their narrow
self interest is prevented from interfering with social
and technological development.
Michael: You need a new Henry Ford for the
Computer world.
Ronda: No, you need another “Computers for the
People” movement.
Michael: No, again.
William: My niece is going to go to Michigan
State and she’s not going to get a computer. She’s
going to get a word processor. You have a screen, key-
board, and a printer all in one unit. That suits her.
Michael: But its not compatible with anything
other than another wordprocessor of the same type.
William: There are some that have a floppy disk.
Ronda: But it’s sad the computers aren’t cheap
with a cheaper printer too.
William: Well it’s a letter-quality printer, she’s
not going to be doing graphics.
Ronda: I thought John Kemeny once predicted
that there would be computers used in the schools for
wondrous things. But now he is disappointed that that
has not happened.
Page 8
William: One of the problems is software. There
aren’t enough software developers to write programs
people need. To get them involved.
Michael: Its not just software developers, its
ideas. People are not creating new ideas but merely
copying old ideas.
Ronda: But I thought that there was the discour-
agement, when people were told “People don’t need to
learn to program.” Michael learned to program and it
was a good thing he learned to program. Instead of
saying it’s a good thing to learn a little programming
it was said you don’t need programming. So it seems
that there has been a lot of pressure to keep people
away from utilizing computers and discouraging them
instead.
Michael: I left out that I know a little MS-DOS
batch language, a little C, and a little Forth. I did very
little in Assembler.
William: Are you going to take computer classes
in collage.
Michael: I don’t know if I’ll have time.
Ronda: To sum up, it seems it is as if this period
is like the period in France before the French Revolu-
tion. Then there was the basis to have capitalism, but
you had the feudal lords and the King holding society
back. You had a Monarchy. There was a need for the
French Revolution to get rid of the Monarchy and the
Aristocracy and the feudal social forms and laws that
they kept in place. They prevented the reforms that
were needed to develop large scale production in
France. The problem we have today seems similar. Big
companies are discouraging investment in new tech-
nology like computers because such investment will
lower their rate of profit. There is a need to get rid of
this fetter so that technology can be encouraged and
developed.
[Editor’s Note: The following review of the Netizens book appear-
ed in Studies in Informatics and Control Journal (SIC), December
1998, Volume 7 Number 4, (Bucharest). It is online at:
http://
www.columbia.edu/~hauben/Era_of_the_Netizen/resources
/Review_of_Netizens-BBarbat.txt.]
Book Review
Netizens: On the History and Impact
Of Usenet and the Internet
by Boldur Barbat
Michael Hauben and Ronda Hauben
IEEE Computer Society Press, Los Alamitos, CA
1997, XVI p. + 346 p.
ISBN 0-8186-7706-6
The book aims at presenting the development and
significance of the participatory global computer net-
work evolving into “an ambitious look at the social
aspects of computer networking. It examines the pre-
sent and the turbulent future, and especially it explores
the technical and social roots of the Net.” The reader-
ship aimed at is comprised not only of those who are
already Netizens but maybe notably – of those who
strive towards getting this status, within the perspec-
tive of passing from the latter condition to the former.
So, before moving forward, let us see where such a
gratifying title comes from according to Michael
Hauben: “My research demonstrated that there were
people active as members of the network, which the
words net citizen do not precisely represent. The word
citizen suggests a geographic or national definition of
social membership. The word Netizen reflects the non-
geographically based social membership. So I con-
tracted net.citizen to Netizen.” Anyhow, the book
makes it evident that the word – as well as its denota-
tion and ramifications – are here to stay.
The volume is divided into four Parts; each part
comprises between three and six Chapters ordinarily
consisting of articles written over a four-year period
(1993-1996) and set up to be read individually.
The first Part, “The Present: What Has Been
Created and How,” has four chapters providing an
introduction to the net world: the effect it has on peo-
ples lives (now, after the moment when the critical
mass of people and interests has been reached),
USENET (its evolution and goal as “poor mans
ARPANet”), the social forces behind its development,
and the description of the USENET (including the
conceivable antithetical features of structure anarchy
Page 9
and the system of rules known as “Netiquette”),
emphasizing the advantages of this new world as well
as the possibility of a “more democratic government.”
The second Part, “The Past: Where Has It All
Come From,” is the largest one, being composed of six
chapters, and starts with the “vision of interactive com-
puting and the future” originated by Licklider and
proceeds on describing the foundations of the cyber-
netic revolution, time sharing, man-computer symbio-
sis and their implications. Chapter 7 looks “behind the
Net,” introducing “the untold story of the ARPANet
and computer science” highlighting the new way of
viewing the computer: a communication device rather
than (only) an arithmetic one, whereas the next Chap-
ter is a comprehensive narrative of the birth and
development of the ARPANet. The last two Chapters
bring into focus the early history and impact of Unix,
and the roots of the “co-operative online culture,”
respectively. In one of its Appendices are two lists of
Newsgroups appearing in USENET in 1982.
The third Part, “And the Future?”, comprises five
Chapters. In Chapter 11, the National Telecommunica-
tions Information Administration virtual conference on
the future of the Net (held in November 1994) is
described as a very significant event, attempting to
create a prototype for a democratic decision-making
process. The next Chapter, with the inciting title
“Imminent Death of the Net Predicted!” a phrase
often used in the past, by USENET pioneers, when
problems seemed insurmountable explains the new
problems ensued by the envisaged changes in the
nature, ownership, and oversight of the Net, defending
the principles that place its development into the hands
of the public, educational, and scientific sectors of
society (i.e., considering the privatization harmful).
Chapter 13 investigates the effect of the Net on the
professional news media, under the metaphor of “Will
this kill that?”; its conclusion is rather optimistic: the
user masses becoming “netizen reporters” will force
the acknowledged news media to avoid being in-
creasingly marginalized to evolve a new role, chal-
lenging the premise that authoritative professional
reporters (almost always biased, consciously or not)
are the only possible ones. Chapter 14 scrutinizes the
effect of the Net upon the future of politics, forecasting
the “ascendancy of the Commons by reason of the
new technologies presenting “the chance to overcome
the obstacles preventing the implementation of direct
democracy.” The last Chapter of this part, departing
from the changes on a world scale, explores the New
York City’s online community, showing a snapshot of
“nyc.general,” and concluding that, in spite of being
problems online, the advantages are “more important
and outweigh the disadvantages.”
The fourth Part, “Contributions Toward Develop-
ing a Theoretical Framework,” consists of three Chap-
ters. Two of them address characteristic areas: “The
Expanding Commonwealth of Learning” and “‘Arte’:
An Economic Perspective,” respectively. As regards
the first issue, “making a contribution is an integral
part of Netizen behavior” and “both the printing re-
volution and the Net revolution have been a catalyst
for increased intellectual activity.” With respect to the
second question, after accentuating the role of “Arte”
in the production of social wealth, the authors defend
Hume’s observation that “arte” leads to intellectual
ferment, and, in turn, this ferment “is the needed sup-
port for the development of technology.” The last
Chapter merges the consequences of the former ones
into a whole, synthesizing them in its title perhaps
the banderol of the entire book: “The Computer as a
Democratizer,” one main idea being that the “step
toward universally available and affordable access”
and “uncensored accessible press” demonstrate that “it
is now possible to meet more of Mills requirements for
democracy.”
At the end, before the substantial and numerous
references, the Glossary of Acronyms is, particularly
for readers outside the American cultural milieu, an
invaluable asset.
Maybe, this condensed passing through the
content can give you an idea about this book, but it
could be inconclusive, because the mesmerizing force
is originated by – or, better, in the multitude of quo-
tations from known, and mostly unknown, “co-au-
thors,” the conventional ones remaining in the back-
ground, as unpretentious editors, devoting themselves
to the chore of task-building. Consequently, “Neti-
zens” becomes rather an aggregate of articles, than an
orchestrated ensemble with its unbroken composition
and, in turn, the articles become a kind of syncretic and
chaotical, but very enthusiastic and, first of all, very
fertile opinion pool. Though, the whole might be seen
in the optimistic view of the Net, as well as the cyber-
space it embodies, as a “meritocratic” environment;
the book suggests us a micro-snapshot of such an
ambience. The feeling intended or not is that the
book has been written by Netizens for themselves, as
an entreaty, a summons to all readers – whatever and
where ever they are to join them in the extraordinary
Page 10
world they live in. Thus, the book employs, at its much
smaller scale, the “large-scale customization” made
workable by the Internet it fights for. By the way, have
you seen many books with Foreword, Preface and
Introduction? Yes, the book is full of redundancy and
heterogeneity just like the Net, just like life itself
(fortunately, some of the redundancies are quite
pleasant, covering most crucial historical moments of
the marvelous phenomenon they depict). Reading it,
you will find a very rich authentication, a host of
peoples with a lot of ideas, comments, proposals and
sometimes displeasure, rising their voices; you will
discover rather the atmosphere of a “multimodal chat”
than that of a conference with invited papers. So, if
you imagined that you could learn from this book
about network programming, forget it. Yes, the Inter-
net is in there, but as an actor in all interpretations of
this polysemantic word not as a computerized tomo-
graphy. Thus, paradoxically, the book is net-centered
because it is human-centered, or, pure and simple,
human.
If you read it again it is in no way a chore and
all seems all right, nothing is amazing or frightening,
then you are prepared for full Netizenship (of course,
you need a computer, too!). Moreover, from the word-
ing as well as from some rare photographs, you may
scent the flavor of old battles (with legendary heroes
like Wiener, Shannon, McCarthy, Licklider, Thomp-
son, Ritchie …), fought for forwarding not only the
Net, but the Computer Science itself. Such a flavor
acts in the age of Netizens as a catalyst for the Infor-
mation Technology. Thus, the book can be seen – and
used – as a kind of second-degree catalyst: the written
catalyst for the living one … .
[Editor’s Note: This article appeared in the Amateur Computerist
Vol. 11 No. 2 in May 2003. The whole Vol. 11 No. 2. issue has
the title “Netizens: Then & Now.” It can be seen at:
.ais.org/~jrh/acn/ACn11-2.pdf. The article below was to mark the
10
th
Anniversary of Michael Hauben’s July 6, 1993 posts, “Com-
mon Sense: The Net and Netizens” in three parts which are online
at:
https://www.ais.org/~hauben/Michael_Hauben/Collected_Wor
ks/Posts/1993_Common_Sense_USENET_Posts/.]
Netizens Then and Now
by Ronda Hauben
Introduction
This year, 2003, marks the 10 year anniversary of
the introduction online of Michael Hauben’s article
“The Net and the Netizen.” In honor of this anniver-
sary it seems appropriate to look at how this concept
has inspired, described or promoted netizenship around
the world in the intervening years.
Search engines turn up almost 100,000 instances
of the use of Netizens. Individual searches combining
different countries and “netizens” such as “Netizens
India” or “Netizens Korea,” turn up a large number of
hits in each individual country. I want to consider but
a few of the examples I found.
Examples
1) A paper written by Jane Long and Matthew Allen
titled “Hacking the Undernet” (The Australian Journal
of Communication, vol. 28 (3) 2001, pp. 37-54) de-
scribes the process of privatization of the Internet as
one of invading it. They examine the concept of an
online community. They recognize that the networking
architecture, which sets a foundation for the global
commons is often hidden from most researchers who
focus only on the online conversation. Long and Allen
object to this limiting and characterize it as a “narrow-
ing” of the meaning and character of the concept of
community. They write:
The narrowing of meaning and association
of the term ‘community’ was also influ-
enced by a concurrent thread in Internet
research concerning USENET newsgroups.
As with initial forays into IRC research,
earlier ground-breaking research (princi-
pally by Hauben & Hauben, 1997) into
USENET had identified the totality of
newsgroup users as a form of community,
‘a world town meeting’ or ‘the Wonderful
World of USENET News.’ The Haubens
Page 11
also, however, emphasized the technical
architectures through which the overall
USENET system was maintained.
Long and Allen point to other notions of commu-
nity that narrow the concept to those on a single news-
group, or those who use the Internet to support rela-
tionships among people which already exist. In this
context they critique the notion of the Internet as a
frontier with settlers. They write:
Many problems have been identified with
the individualist, libertarian, and coloniz-
ing ideologies inherent in the frontier myth
(Barbrook & Cameron, 1995; see also
Werry, 1999). An additional concern, not
normally considered, is that describing
cyberspace as a frontier ‘presumes’ the ex-
istence of the space into which community
developers and settlers, such as Howard
Rheingold, John Perry Barlow, Esther
Dyson, George Gilder, and the multitude of
anonymous others, were to move. How-
ever, these self-styled settlers were pre-
ceded by another community, or set of
interlinked communities, comprising the
engineers and scientists, hackers and cod-
ers, system administrators (‘sysadmins’)
and operators who effectively created
the virtual terrain later labeled ‘the fron-
tier’. Some who utilize the frontier mythol-
ogy regard these creators as the ‘natives’ to
be colonized or even driven off the frontier
(Werry, 1999), but within the metaphor,
that still leaves open (or, rather, hidden) the
identity of those who created the cyber-
frontier in the first place.
2) An article in a South Korean newspaper (Digital
Chosun Ilbo English Edition) on March 3, 2003 doc-
umented how the Internet was making it possible for
people to act as netizens. The Korean president made
a decision to support the U.S. war effort in Iraq. The
newspaper article reports that this decision “has stirred
up a flurry of disputes among the segments of society.”
The article then describes the role of the Internet
in this dispute:
Much of the dispute is playing out on the
Internet, where tempers flared after Presi-
dent Roh’s televised address on Thursday.
A netizen with the ID of ‘small practice’
wrote on the website Jinbonuri that ‘Presi-
dent Roh violated the constitution by de-
ciding to dispatch our troops to Iraq.’ He
created a petition, to which 150 people
quickly added their names.
The article continued quoting from another website:
The Cheong Wa Dae website was swarm-
ing with thousands of posts and e-mails
criticizing the president’s decision. One
netizen said that the president had betrayed
his people … . But other voices supported
Roh. A netizen with the ID ‘people’ wrote
that ‘The war is abhorrent, but as an ally of
the U.S., we must not forget that 30,000
American soldiers are in Korea to secure
our nation.’
The article in a very small way documented
online discussion among Internet users in South Korea
to discuss whether a policy of their government was in
the interests of the South Korean people.
The article only gave a few of the posts. The
posts themselves, however, are an important process
that shows that governments are not the same as the
people of a country. Though the Internet now makes it
possible for governments to hear the views of their
citizens on important policy questions, most govern-
ments do not recognize the importance of these voices.
In general, they don’t try to hear from the people of the
country before undertaking actions that they claim are
in the best interests of their citizens.
The Internet and netizens are changing this
terrain, however. It is now possible for governments to
support the creation of online processes where they can
hear from their citizens and from netizens around the
world about the national and international response to
their plans. That is a more dynamic process than de-
pending on the voices of a few to determine the de-
cisions that will affect the many.
3) Another article explored the importance of the
concept of netizen for the people of China. The paper
by Jack Linchuan Qiu, about the Internet and its role in
China, describes democratic vision for the role of the
Netizen in Chinese society. In his article, “Virtual
Censorship in China: Keeping the Gate Between
Cyberspaces” (International Journal of Communica-
tion Law and Policy, issue 4, Winter 1999/2000), Qiu
writes:
The Internet, as the means of online politi-
cal communication (OPC), is not only a
stimulant of cross-border interactions but
also a tranquilizer of academic debates ….
Some hold that advanced technology tends
Page 12
to democratization, while others contend it
leads to demoralization . Today’s new
medium is the Internet. It sets the academic
agenda with its interactivity, global acces-
sibility, infinite channel capacity and other
pro-democracy properties. It engulfs the
critics of technology, whose voice nearly
disappears … . (p. 1)
Qiu recognizes that the Internet is a platform for
many different activities. He defines netizens, how-
ever, as those who utilize the Internet for online
political communication. He writes:
Politics and ideological content is usually
outnumbered by discussions about technol-
ogy, economy, entertainment, sports and
other topics. In this sense, only a small
portion of China’s 4 million Internet users
can be called “netizens,” defined as those
who engage in OPC. (pp. 9-10)
Qiu observes that there are netizens from within
and outside of China who interact. He writes:
A special group of netizens is the external
users, who enter China’s virtual territory
from the outside, playing a key role in
linking China’s cyberspace with the global
computer network. Most of them surf do-
mestic websites and exchange information
with others as ordinary users. (p. 10)
Among these users he reports that “some directly
oppose the rule of the Chinese authorities distributing
e-mails with overt anti-ccp content.”
The Chinese government websites, Qiu reports,
are not influential. One reason he proposes is that they
“lack interactivity.” He writes:
The websites are designed to facilitate one-
way indoctrination instead of OPC inter-
actions. Seldom do they reflect nonofficial
opinions except when they are hacked. (p.
10)
Discussing the advantages of technical back-
ground for Chinese users who want to engage in online
political communication, Qiu writes, “Technical de-
tours bypassing regulatory obstacles are also possible
in the case of the user who has more computer liter-
acy.” (p. 18) And he reports that most Chinese netizens
use pseudonyms to protect themselves from penalties
for expressing their views. (p. 16)
His article raises the question of whether the
Chinese netizens will prevail in their challenge to
virtual censorship in China. “It remains uncertain,”
Qiu writes, “whether virtual censorship in China will
become more menacing or they will collapse someday
leaving online political communication free at last
among the Chinese netizens.” (p. 20) The URL for the
journal’s website is http://www.ijclp.org/.
4) Looking for a definition of netizens, the online
Miriam Webster dictionary defines a netizen as “an
active participant in the online community of the
Internet.”
5) The Tech Target, “What Is” website, goes further
offering two similar meanings for “netizen.”
1. A citizen who uses the Internet as a way
of participating in political society (for
example, exchanging views, providing in-
formation, and voting).
2. An Internet user who is trying to contrib-
ute to the Internet’s use and growth. As a
powerful communications medium, the
Internet seems to offer great possibilities
for social change. It also creates a new
culture and its own special issues, such as
who shall have access to it. The implication
is that the Internet’s users, who use and
know most about it, have a responsibility to
ensure that is used constructively while
also fostering free speech and open access.
(http://whatis.techtarget.com/definition
/0,,sid9_gci212636,00.html)
6) Chris Mueller, a graduate student, at the University
of Berne, in a thesis on “Electronic Networks and
Democracy(draft October 2002) describes how the
online process of users contributing to the net is
necessary for the net to be a democratic commons. He
concludes that this process needs the hard work of
people online.
Those who do some of this hard work, are the
online users that Michael called the netizens.
7) “Netizens Unite,” proclaims the title of the editorial
in the Times of India on Tuesday, March 4, 2003. The
editorial appeared in the online edition and also in the
print edition on page 14. The editors of this major
newspaper in India write:
America’s threatened war against Iraq has
divided the world. First between the few
friendly governments that support its uni-
lateral action and the many that don’t. And
second between officialdom on the one
hand and the people on the other. This later
division is particularly significant because
it has pitted democratically elected govern-
Page 13
ments that back Washington against the
overwhelming anti-war sentiment of their
own people. But none of this has made the
slightest difference to president Bush and
his team of hawks.
The editorial documents that there was a basis for
a peaceful process to achieve the end that the earlier
UN resolution had advocated (whether or not that was
a legitimate end, was not a question raised however).
Then the editorial asks, “But what can all those
around the world who oppose this mindless militarism
do other than feel powerless?”
This is a question essential to Michael’s vision
for the concept of the netizen. What are the means for
common people to have power over the issues that
affect their lives, including issues like whether one’s
government makes war on another country?
The editorial then proposes a tentative way to
look at this problem. The editors write:
We believe that one easily accessible way
for world citizens to protest against this
war is literally a mouse click away. As in-
habitants of an increasingly globalized and
borderless world, they should use the ulti-
mate instrument of supra-nationalism the
Internet to register their opposition and
say no to the war: Netizens of the world
unite, you’ve nothing to lose but your
chains of chauvinism. (To voice your
views log on to http://no-war.indiatimes
.com [no longer available]).
The significance of the editorial is that it pro-
posed that people peacefully discuss their concerns and
views. That such activity might indeed be a weapon in
the fight.
The editorial and then the online discussion by
the Times of India are not alone in seeing in the con-
cept of Netizen as a way to be responsible “inhabitants
of an increasingly globalized and borderless world”
which the Internet has made possible.
8) It is not only researchers and writers online who
have explored and contributed to the development of
the concept of Netizen. There is also interest in the
vision of the netizen in the online art community. For
example, in December of 2002 there appeared on the
Net an announcement of an art exhibit and competition
in Rome, Italy. The exhibit was curated by Valentina
Tanni, who writes (our translation):
Netizens is a neologism. It is born from the
union of two English words, net and citi-
zens and is used commonly to define the
navigators of the web. The expression,
destined to a great future, was coined in the
book by Michael and Ronda Hauben, au-
thors of an important book about the social
and psychological impact of the Net and of
Net communication. [Actually it is Michael
who is responsible for identifying and dev-
eloping the concept of netizen.]
Tanni continues:
It is not enough to be connected to the
Internet to be a Netizen. In order to enter
and to become part of this new, diffused
society, it is necessary to pay attention to
it, to understand it and to try to improve it,
just as one must do to be part of communi-
ties offline. (Catalogue of the exhibit “Net-
izens: cittadini della rete,” Sala 1, Rome,
Italy, December 2002, p. 14.)
9) Another writer commenting on the concept of
Netizen, shortly after the concept spread around the
Internet, John Svedjedal, in his paper, writes:
The Net provides new opportunities for
discussions, meetings, and the exchange of
ideas. As Michael Hauben (has) recent-
ly remarked, the Internet provides an ‘ex-
pansion of what it means to be a social
animal’ the democratic, helpful human
being Michael Hauben has labeled the
Netizen . (Chapter 3, “Busy Being Born
or Busy Dying?http://www.diva-portal.org
/smash/get/diva2:105809/FULLTEXT01.pdf)
Conclusion
These are but a few of the ways that the concept
of netizen is being understood and utilized online in
the years since Michael first recognized that there was
something besides the technology of the Net that was
important. Among the Internet’s users something new
was developing, something new was being born. This
new phenomena is what Michael recognized and he
called those who were part of this new phenomena
“netizens.” Whether the word had ever been used pre-
viously, is not significant. What is significant is that
there was a transformation occurring. Among the users
online, something new had been discovered. This was
that they were able to be part of a new society, and to
play an important role in the birth and development of
this new society. This isn’t something idealistic or off
in the future. And it isn’t something detached from the
Page 14
offline world and society. The netizen is at the inter-
section between the old and the new, between the
offline society and the online community. The actions
that people described in 1992-1993 when Michael
posted his questions about the impact of the Net on
people, gave him an understanding of this new devel-
opment. This understanding was captured in a new
concept, netizen, made up of the concepts of citizen
and net. And this concept, the new concept of the
netizen has gone on to set a foundation for a more
active role for citizens and people online, for a way
that the Internet and its users can influence the old
world, the old institutions, so that the new world of a
new millennium can come into being. We are not there
yet. Neither is the concept of netizen a concept of
“utopianism” as some have suggested. Rather there is
a living practice, an experience, and a consciousness
developing which is one of the promises for a better
world in the future.
[Editor’s Note: The following interview was conducted in 2003
more than five years after the print publication of the book
Netizens: On the History and Impact of Usenet and the Internet.
It is in the Amateur Computerist Vol. 11 No. 2 online at:
http://
www.ais.org/~jrh/acn/ACn11-2.pdf. The questions were by
Daniela A Baszkiewicz-Scott who had been a journalist in Eastern
Europe for many years. Ronda Hauben is a co-author of the book
and a founding editor of this newsletter.]
Netizenship Today:
An Interview
Questions by: Daniela A Baszkiewicz-Scott
Responses by: Ronda Hauben
Question #1: Five years ago, you and Michael pub-
lished Netizens, a study of the history and prospects of
communication on the Internet, specifically through
the most common and popular medium of USENET.
The book added a new coinage to the English language
and implied a particular vision of where the net could
carry us. What was that vision then, and has your sense
of it changed at all over the past decade, and if so,
how?
Answer #1: While Netizens was indeed published in
a hard copy version in 1997, it was first put online
almost 10 years ago, in 1994. In 1992/1993, Michael
did his research and posted the summary in his article
“The Net and the Netizen.” So actually Michael’s
work discovering net.citizens and then formulating the
concept of netizen, is 10 years ago this year.
What Michael’s research taught him, was that
there were people online who functioned as citizens of
the Internet and USENET. These were people who par-
ticipated in making the Internet something valuable to
people around the world. Among those who recog-
nized the importance of the Internet as a new commu-
nication medium, there was the special concern to
make low cost or free access available to all people
who wanted to be online. These were some of the
characteristics that Michael recognized of users who
were acting as “netizens,” or as citizens of a broader
entity than a national geographic entity. Michael’s
vision of the potential of the Internet, and the vision of
a number of the users who wrote him, was of an online
medium that would make it possible for people to be
able to participate in the decisions that affected their
lives. Michael wrote about this in his article “What the
Net means to me” (See ACN Vol. 11 No. 1.
w.ais.org/~jrh/acn/text/acn11-1.articles/acn11-1.a
13.txt.)
What has happened in these 10 years?
There are others who are “netizens” in the finest
tradition. They are continuing to uphold this vision and
to help it to become a reality.
The Internet is going through difficult times in
terms of its promise as a participatory global commu-
nication system available to all who want access. The
conception of the netizen, however, is very much alive
and is helpful in supporting those who continue to
work toward this goal. Searching online in a search
engine under netizens turns up almost 100,000 entries.
Michael noted that the netizen was someone who acted
as a citizen of the Internet. He also observed that there
was another usage that developed after he popularized
the term. This second usage refers to any net user as a
netizen. There are dictionaries that recognize this
distinction, for example, the Oxford English Dictio-
nary. It defines a netizen as a participant in the online
community. Other sources like the Glossary of Internet
Terms describes a netizen as: “Derived from the term
citizen, referring to a citizen of the Internet, or some-
one who uses networked resources. The term connotes
civic responsibility and participation.” (http://www
.matisse.net/files/glossary.html#N)
Still others like the Polish researcher Leszek
Jesieñ examine the essence of the citizen as the ability
to participate in the processes of governance. The neti-
Page 15
zen provides Jesieñ a model to be investigated. (See
for example “The 1996 IGC: European Citizenship Re-
considered.” “Instituets fur den Donauraum und
Mitteleuropa,” March 1997, p. 2.)
Michael spoke about the importance of everyone
being able to be online, as part of the vision of the
netizen. Also, he noted the need for people to have the
time in their lives to be able to participate in the affairs
of the Internet’s development. How this can happen,
only the future will tell. A possible model exists in the
U.S. This is the process set up for citizens to have time
in their lives to serve on juries. When citizens are
called for jury duty, they are paid by their employer or
given some reimbursement by government for the day.
This is a model to consider when looking at what will
be needed for netizens to be able to participate actively
in the Internet’s development.
In these past 10 years, the concept of netizen has
been embraced by many people around the world. In
our book Netizens: On the History and Impact of Use-
net and the Internet Michael wrote several chapters
looking at various developments. One chapter is
chapter 13, about the press, another is chapter 14 about
the U.S. government policy advisory online conference
held in 1994. In his article on the development of the
press, Michael noted that the netizen as a citizen re-
porter will greatly enrich the news that is available to
the public. (See “The Effect of the Net on the Pro-
fessional News Media: The USENET News Collective
and Man-Computer News Symbiosis.”)
While Michael documents instances of this in his
chapter on the press, there continue to be many other
instances. More recently, for example, on February 8,
2003, the New York Times “News of the Week in Re-
view” section printed a transcript of an online discus-
sion of people monitoring the reentry of the Columbia
shuttle back into the earth’s atmosphere. They docu-
ment their observations of its breakup as it entered the
earth’s atmosphere.
What progress has these 10 years brought for the
Internet as a participatory communication medium?
Many people around the world try to utilize the Inter-
net to influence their governments on a wide range of
issues from local housing concerns to broader efforts
to prevent or stop war. The concept and vision of the
netizen is developing broadly and widely, though it is
not always visible. There are, however, rare times, like
the February 15, 2003 anti-war demonstrations around
the world, which were possible because they could be
coordinated and supported by citizens utilizing the
Internet. Citizens could work together to communicate
with each other and their government to oppose a war
being waged against the people of Iraq.
The vision that Michael documented was of the
Internet as a platform for democracy, or as a laboratory
for democracy. The Internet provides the medium
needed, and the netizens are the researchers who
explore how this medium can be helpful. I was invited
to a seminar in Finland in December 1999. This sem-
inar was part of a European Union sponsored confer-
ence exploring the ability of citizens to influence the
decisions made by their governments. There was gen-
eral dismay at the conference about the inability of
most citizens to have an impact on government deci-
sions. The seminar I participated in explored whether
the Internet could make such participation possible. A
journalism researcher from Finland told of the frustra-
tions of Finnish citizens in trying to get their local
government representatives to listen to their views.
She proposed that it was important for citizens to
document their efforts to influence their representa-
tives before they could expect to succeed. Her research
was part of a process of exploring the barriers for
citizens to achieve this goal. To have such research
ongoing and presented at a conference was an impor-
tant advance. Also a government official at the seminar
responded that after representatives are elected they
feel it is appropriate to act according to their own
judgement. They are not required to listen to their
constituents.
The EU Conference was held on December 2,
1999, just days after the protests in Seattle (in Novem-
ber 1999) in opposition to the World Trade Organiza-
tion (WTO). Some of those attending the European
Union (EU) conference in Finland had come from
Seattle. They were excited by the breathe and diversity
of those protesting in Seattle.
Michael’s research, done over 10 years ago this
year, has set a basis for continuing research on the
impact of the Internet, not only on its own develop-
ment, but also on the development of the larger soci-
ety.
It will be good to see this research continued and
enriched.
Question #2: Certainly, one of the things that has
changed has been the makeup of the populace of the
Internet. Alongside the old elites and normal, peaceful
people, a vaster public of less clear ideals and commit-
ments, even including a significant number of hooli-
Page 16
gans and sociopaths, has appeared. With such a public,
can one still dream of a magical civil society for which
the net will be the “carrier” of democracy?
Answer #2: This is an interesting question as it as-
sumes that all those who participated in the early
development of the Internet were “elites.” This is not
accurate. From the early development of the Internet
and USENET there were people who explored how to
support collaborative activities and communication
versus those who wanted the Internet and USENET to
serve their narrower purposes. Also, contrary to all the
myths of the Internet developing apart from govern-
ment and government regulation, the Internet was
nourished by the early forms of government regulation
that functioned to protect it. The Internet was born as
a government project under the leadership of the
Information Processing Techniques Office (IPTO), an
office within government. Through much of its 30 year
development, there was an Acceptable Use Policy
(AUP) that specified that the use of the system should
be one with public purposes and forbid self serving
purposes. Similarly, USENET had a mechanism for
system administrators to hold users responsible for
following certain standards of behavior. Those users
who violated these standards were limited or deprived
of access to USENET.
The current period is not the first time that there
are users who abuse the Internet and other users.
Governments like that of the U.S., however, have
ceased to provide citizens and netizens with protection
from those who are abusive.
There are counter efforts ongoing as well, how-
ever. How this will develop, time will show. But there
is much to learn from the early development of the
Internet and the role played by government and online
administrators to encourage constructive activity by
users.
Question #3: There would seem to be other potential
challenges to direct democracy and human rights
today, but there is one of particular relevance to the net
and to Europe, which has been a subject of particular
interest to you in your recent study of the internet,
namely, that of language barriers. These barriers
appear capable of dividing united and still uniting
Europe into a society of e-aristocrats and e-outcasts,
since, through no fault of their own, some peoples
were long cut off from the language which is now
emerging as the universal e-language: English. Can an
individual learning English as a new language, or for
whom English is a “distant second” language have the
opportunity of truly free expression, at the same time
as the European Union becomes a single society with
a common bureaucracy, officialdom, and system of
government which will need to be controlled by its
citizens?
Answer #3: This question has two parts.
The first refers to the development of English as
a standard language online. There are, indeed, many
people around the world who use the Internet, but who
don’t speak or write English. English is clearly not a
common language at present, though it is used some-
times to try to make communication possible among
those with different languages.
A common language allows people from differ-
ent countries to communicate. However, this is a bur-
den on those who don’t know this language.
Rather than a common language, there are trans-
lation programs online. One can put text into these
programs and learn some of what is being said in dif-
ferent languages. While these programs are still prim-
itive they are being used by people to communicate
with others who speak different languages. Also there
are certain words that have developed as part of the
Internet’s development, like the word netizen, which
are being adopted as a common vocabulary in coun-
tries around the world.
These are merely beginning steps toward trying
to make communication possible among people who
have different native languages. On USENET and the
Internet, there are posts, mailing lists, websites, and
USENET newsgroups in many languages. This makes
it possible for people to participate in the languages
that are their own first languages, the languages they
are most comfortable in.
The Internet is not only helping to spread the
means for people to communicate with those who
speak other languages, but it is also beginning to create
some common terms used online. Most importantly,
however, it is spreading the desire for and the possibil-
ity of communication among people who speak many
different languages.
The problem of making communication possible
among people who speak different languages is a very
real problem. It will take the efforts of many people to
solve it. The Internet and netizens are contributing to
the effort to explore and solve this challenge.
The second part of the question is about how
Page 17
citizens will be able to control governing institutions
like the European Union. This is a broader question
which I will respond to as part of the promise of e-
democracy which you ask about in question 5.
Question #4: Another significant brake on e-dem-
ocracy would appear to be the uneven system treat-
ment of freedom of expression in different countries.
In the United States and, more recently, Great Britain,
a set of civil liberties are in force, in which a particular
emphasis is placed on freedom of speech. However, in
many countries of Western Europe and Central Europe
(now seeking membership in a united Europe) a person
can go to jail for opinions about a politician expressed
on the net, since harming the “good name” of the
politician is punished by the criminal code. In Poland,
for example, “slandering” a politician is addressed not
by the civil courts, but by the prosecutor paid by the
taxpayers. In this way, free exercise electronic media
can be treated as an instrument of crime. What are
your thoughts about this problem?
Answer #4: Will the internet and netizens be able to
help netizens in Poland fight these restrictions? This is
a question to be explored. This is needed for the
further development of the Internet in general, and in
Poland, in particular.
Both the origins of the Internet and its continued
development require the ability to freely discuss
diverse views via a grassroots connection of people.
Michael documented this in chapter 2, and 7 of Net-
izens. The U.S. government was trying to outlaw the
freedom to express one’s views on the Internet when
the U.S. Congress passed the Communications De-
cency Act, (CDA) in 1995-1996. There was much
protest online and offline against the law. This pres-
sure was helpful in setting a basis for the decision of
the U.S. Supreme Court when they voted that the CDA
was unconstitutional in the Summer of 1996.
Those online, whether in the countries of East
and Central Europe, or in the countries around the
world, value the Internet and the ability to explore
diverse viewpoints online.
It is a serious problem that in Poland a person
can be tried for their criticism of a politician. I would
hope a way could be found to have an online campaign
against such laws as they not only harm people in the
present, but they will make it more difficult in the
future to develop both the technology and the social
environment for the technology and the people to
flourish.
Perhaps the ability to publicize such problems via
the Internet will make it possible to change such laws,
like the experience of the online community in over-
turning the CDA.
Question #5: Do you expect the United States, as a
country which, at least, has the right of the citizen to
free expression included in its constitution, to move
more quickly toward e-democracy than other parts of
the world as a result of technological progress, or do
you see barriers blocking a movement toward e-dem-
ocracy here as well? To put it differently, what con-
ditions must be realized for society to move toward the
model of e-democracy that has been sketched out at
various international gatherings recently devoted to
this subject?
Answer #5: There are a variety of e-democracy
models, from putting government administrative func-
tions and services on the Internet to cheapen the cost of
government, to encouraging citizens to discuss prob-
lems from a broad diversity of viewpoints in order to
find the means to solve them. Examples of the latter
are included in the chapters in Netizens on the online
processes to involve citizens in policy discussions.
(See Chapters 11 and 14)
The 1999 European Union conference in Finland
raised the question of how citizens could have more
say in the decisions of their governments. The re-
searchers and other participants in one seminar de-
scried how citizens in many countries around the world
faced this problem. The U.S. is no exception. Despite
the constitutional right to protest government activity
in the U.S., the city and federal government refused to
allow a march in New York City on February 15, 2003
to protest war against Iraq. Also the police prevented
massive numbers of people trying to attend the legally
sanctioned rally from being able to get to the rally.
What conditions are needed to make e-democ-
racy a reality? People need low cost or free access to
the Internet. They need enough leisure time or paid
work time to participate in forums on public questions.
For example, in the U.S. citizens are paid by their
employers to participate in jury activity. A similar
process is needed for citizens to have the time and
income to be able to participate more broadly in public
affairs.
Another condition is the need to have this partici-
pation affect the decisions made by government offic-
Page 18
ials. If there is no sign that citizens’ efforts have any
effect, then it appears fruitless to make the effort.
In a paper, “The 1996 IGC: European Citizenship
Reconsidered” published in March 1997, Leszek
Jesieñ explored the views of a number of political
theorists to determine what is essential for citizenship.
His conclusion is that the ability of citizens to partici-
pate is critical. Comparing the development of netizen-
ship on the Internet and citizenship, Jesieñ writes
(Jesieñ, 15): “Almost in front of us, and almost unno-
ticed the new kind of citizenship is evolving … . But
using the Internet today is a sign of belonging to the
elite, to those who exchange ideas, who participate in
something important, in a common cause. There is no
question of governance there, nor the question of
representation, but there is a full, ultimate and direct
participation . At the time the European Union
struggles to shape the European citizenship with much
effort and little success, the other citizenship Neti-
zenship emerges. The IGC negotiators and European
political leaders should perhaps look at this phenome-
non with sympathy and attention.”
The ability of netizens to participate in the
activities of the Internet is a fruitful model for the
future of citizenship around the world. The “netizen”
online is the networking citizen who accepts the ob-
ligation to contribute to the Internet’s development and
to the direction of its future growth. The Internet
functions as a laboratory of democracy. It has done this
best, however, when there have been prohibitions
against the abuse of online processes, like the Accept-
able Use Policy (AUP) that helped to support construc-
tive activity online from 1985-1995. There is a contin-
uing need to learn how to support and protect the
online user and the netizen, to make it possible to
realize the potential for e-democracy that the Internet
provides.
[Editor’s Note: This article appeared in the English language
newspaper, The Korean Herald, on July 18, 2007. It describes a
celebration four days earlier on July 14 which was ten years after
a similar celebration on July 14, 1997 welcoming the publication
of a book by Michael and Ronda Hauben.]
Netizens Celebrate
a Decade of Activism
Michael Hauben’s Legacy Lives On,
Ten Years after the Release
of the Book ‘Netizen’
by Claire George
On a sunny afternoon last weekend in Manhattan
a group of well-wishers met to celebrate the 10
th
anni-
versary of the print edition of Netizens: On the History
and Impact of Usenet and the Internet by the late
Michael Hauben and his mother and co-author, Ronda
Hauben.
“Netizens,” which first appeared online in
January, 1994 was one of the earliest books to examine
the development of the internet as a social network. In
it, Michael Hauben expressed his hope for the inter-
net’s use as an aid to global human cooperation.
At Saturday’s gathering Michael’s father, Jay,
told listeners: “The lesson for me is to learn from
Michael to have confidence in the wonders the net can
produce. Whenever I read some chapter in ‘Netizens,’
I always have the same sensation. I want to participate
more on the net. I still want to be a netizen.”
Michael Hauben invented the term netizen by
combining the words citizen and internet. He defined
citizens of the net as people who, “understand the
value of collective work and the communal aspects of
public communications. These are the people who
discuss and debate topics in a constructive manner,
who e-mail answers to people and provide help to
new-comers, who maintain public information reposi-
tories. They are not people who exploit the web for
their own personal gain.”
The new word spread across the world and is
now in common use in English, Korean, Japanese,
Italian and other languages. Michael Hauben died in
June, 2001 at the age of 28 from injuries sustained in
a car accident in 1999. But his legacy lives on in an
idea that has become an inspiration for people who
believe that the internet is a force for good.
Speaking to The Korea Herald from her home in
New York, Ronda Hauben expressed her “delight” in
the achievements of Korean netizens. She says that
Page 19
Koreans should be proud of the role played by “netizen
scientists” in the affair of the stem cell researcher
Hwang Woo-suk and cites Korea’s contribution to the
development of citizen journalism as being of particu-
lar importance.
“There are conservative forces in the U.S. trying
to create another attack on the United Nations like the
scandal they created around supposed corruption in the
U.N. in the ‘oil for food program.’ I haven’t seen this
challenged in the U.S. press, but it was challenged by
netizens in Korea,” she said.
“There are many similar examples,” Hauben con-
tinued, “I can only read English accounts of what is
happening, but even so when I look I see valuable
examples of netizen activity.”
In her own life as a netizen journalist and fea-
tured writer for OhMyNews International, Ronda
Hauben covers the U.N. and U.N. related develop-
ments. She believes that U.N. Secretary-General Ban
Ki-moon needs press coverage like that provided by
progressive netizens in order to operate effectively.
”If only the conservative press such as the Wall
Street Journal and Fox News and so on, didn’t focus
so much on supposed scandals that aren’t scandals,
then he would not be trapped into responding to things
that are being made into issues but aren’t the real
issues,” she said.
[Editor’s Note: The following was read on May 1, 2007 at a small
gathering to mark the 10
th
Anniversary of the book, Netizens: On
the History and Impact of Usenet and the Internet, written by
Michael Hauben and Ronda Hauben in the early 1990s and
published in 1997. A version of that book is online at:
.columbia.edu/~rh120/]
Welcome to the 21
st
Century
and to the Wonderful
World of the Net
by Jay Hauben
Ten years ago on July 14, 2007, 40 people
gathered in a bookstore near Columbia University in
NYC to help launch the hard cover edition of the book,
Netizens: On the History and Impact of Usenet and the
Internet. They came to a book reading party with the
authors, Michael and Ronda and a representative of the
IEEE Computer Society Press, the publisher.
The amazing thing they heard and to which some
there objected was how solid was the democratic foun-
dation of the newly emerging Internet and how perva-
sive might be the changes facilitated by the Net.
Michael had written of his vision of a 21
st
Century
where each netizen could be an active global citizen
thanks to the connectivity the net makes possible. He
saw that a large part of the necessary infrastructure
was in place and a more democratic world is becoming
possible. He read from his chapter “Exploring NYC’s
online Community: A Snapshot of NYC.general.” The
reading stimulated a vigorous and contentious discus-
sion with some welcoming the Internet and others
disbelieving that the net would be a positive force for
greater democracy.
Now we are here today ten years later. Perhaps
the discussion can continue as we look again at the
concept of and the book Netizens. Ronda and Michael
gathered in the book solid historical evidence and
contemporary practice for their thesis that something
big was happening which would take a mighty fight to
defend but which could profoundly change the media,
politics, social life and even economics. Big things
have happened: e-mail, World Wide Web, citizen jour-
nalism, Google searches and blogging to name a few.
But except for e-mail and citizen journalism these
were only the lessor part of what Michael foresaw. He
was envisioning more profound human to human
communication and intense discussions like those on
USENET. I wonder when more of Michael’s vision
will come.
My guess is that it might not be necessary to wait
a few generations for more new big changes. Maybe
they are beginning to happen and we don’t see them.
The cartoon at the beginning of Netizens shows what
we are looking for might be so big we might not be
looking in the right way to see it.
There is in the U.S. an election next year, 2008.
In the last election the big surprise was Howard Dean
and 400,000 Deaniacs. What might the surprise be next
year? Also, Ronda has worked to see an Ohmynews in
the U.S. Might that ever happen?
I think the lesson for me is to learn from Michael
to have confidence in the wonders the net can produce
despite the hard fight they will take. Whenever I read
some chapter in Netizens, I always have the same
sensation. I want to participate more on the net. I still
want to be a netizen.
Welcome to the 21
st
Century and to the wonder-
Page 20
ful world of the net.
[Editor’s Note: The following speech was presented in front of the
CCTV communications tower in Beijing on September 14, 2009
as part of the first national Netizens Celebration Day sponsored by
the Internet Society of China.*]
First Netizen Celebration Day
Held in Beijing, China
Honoring the Netizen
by Ronda Hauben
I would like to thank the Internet Society of
China for inviting me to offer brief remarks today. I
want also to congratulate the honored guests for their
role in helping to make possible the development of
the Internet and the emergence of the Netizens.
It is wonderful that China is holding this netizen
day, the first ever to be held anywhere in the world.
Often there have been events celebrating the origin and
development of the Internet but only rarely has there
been recognition offered for the netizen, for those
online users who have taken on to contribute to the
development and spread of the Net and to making
possible the better world that more communication
among people will make possible.
The concept of netizen comes from the research
and writing of Michael Hauben while he was a college
student in the early 1990s. Michael was interested not
only in how the Internet would develop and spread, but
also in the impact it would have on society.
In 1992 he sent out a set of questions across the
computer networks asking users about their exper-
iences online. He was surprised to find that not only
were many of those who responded to his questions
interested in what the Net made possible for them, but
also they were interested in spreading the Net and in
exploring how it would make a better world possible.
Network users with this social perspective, or this
public interest focus Michael called Netizens. Thus the
Netizen was not all users, but users with a public
purpose.
Another aspect is that the Net is international, so
that netizenship isn’t a geographically limited concept.
To be a netizen is to be not only a citizen of one coun-
try but also a citizen of the Net. These users are citi-
zens who were empowered by the Net, or netizens.
Based on his research, Michael wrote the article “The
Net and Netizens: The Impact the Net has on People’s
Lives.” The article and the concept of the Netizen
spread around the world via the Internet.
Michael and I included his influential article as
part of a book titled Netizens which we put online on
January 12, 1994. Today’s celebration of Netizen Day
in China is for me also a fitting celebration of the 15
th
anniversary of putting the first edition of the book
“Netizens” online.
Though today is the first national netizen day, I
have recently seen on the Internet a call for a World
Netizen Day. So the importance of establishing a
netizen day begun by the Internet Society of China is
a proud beginning of what I hope will become a new
tradition, recognizing the importance of the contribu-
tions made by Netizens to the continuing spread and
development of the Internet.
Congratulations not only to those who have been
honored here today, but to all netizens in China and to
netizens around the world. May the tradition of the
netizen, along with the development of the Internet,
grow and flourish.
* For a Youku video of part of the speech with the translation into
Chinese see:
http://v.youku.com/v_show/id_XMTE5MTY3OTuy
.html. There were a number of online accounts in Chinese of the
September 14 event. Here is one URL:
/wangminjie09/#top/.
[Editor’s Note: The following speech was presented on May 1,
2012 at a luncheon in NYC at a celebration of the 15th Anniver-
sary of the print publication of Netizens.]
My Thinking on Netizens
by Xu Liang
In 1999, when I went to college, it was the first
time for me to touch the internet. I still remember
clearly the experience that day. I carefully got access
into a website and browsed some news. Later I regis-
tered an e-mail address and sent my first e-mail.
Afterwards I learned to chat online. The first time is
always very fresh and exciting. But after, the excite-
ment diminished, I thought that the internet did not
change our lives as much as what was described by
others. I still remember I told to my roommate of my
Page 21
disappointment. He was an amateur with the computer
thinking that the internet could not do any more than e-
mail and browsing news. I admitted that the internet
did make our lives much more convenient and more
fast than before, but it just substitutes for the role of
newspapers, radios, and televisions. These inventions
did not change the historical trail, neither did the
internet. This was my opinion at that time.
In recent years, with the popularization of the
internet, the internet was more and more necessary in
our lives. I roughly spend a quarter of a day in internet.
What is more important, we witness the power of the
internet and social media in some big things, like the
major railway crash in China, Arabic Spring, the
Occupy Wall Street movement and so on. I gradually
realize that I underestimated the impact of the internet
before. I am not sure if the internet will change the
trail of human history, but I am sure that the internet
does change the structure and management of human
society. Why? First, the internet gives us another
spacious space. In the cyber space, the demarcation of
nations, classes, parties, groups and professions
becomes vague. Identities and status of people are not
set by the society. Second, the internet gives us another
source of power. This power is not less than the
invention of the atomic bomb. But the internet is
different from the atomic bomb. The latter can be
monopolized by a few people. The former should be
shared by everyone. Actually, the bigger the power is,
the fewer people have the atomic weapons, while the
bigger the power is, the more people share the internet.
Each internet user is both a source and a holder of the
power. With great power comes great responsibility. In
tradition, a few elites manage the society and make
decisions. Now everyone can participate in the man-
agement and influence the decision-making process.
Let me go back to Michael and Ronda’s book,
Netizens. I have to admit the book is very visionary. It
was not just because it foresaw the drastic social
changes brought by the internet in early 1990s before
I touched the internet, but what more important is that
the book offers us a blueprint or a way for our future
society based on the internet, that is the netizen.
What is the netizen? According to the Haubens’
introduction to me, the netizen does not equate to the
internet user. Only those internet users who abide by a
set of moral norms and do good things are netizens.
They imagine that the netizens would be the main-
stream in the cyber society and it would give birth to
a good and equal society in reality which would break
away from the traditional minority-ruling-majority
model. Marx and many Communists once tried to
construct such a perfect society. They failed in prac-
tice. The internet and netizen probably provide a
technological tool and a different way to realize the
dream. This is our best wish.
However, we also should know it is a long way
to the theory applying to the practice. The formation of
the civil society in a real world tells us we cannot
expect a netizen society would form very soon. Like
the civil society is based on the rule of law, the netizen
also should be based on a set of norms. But the forma-
tion of norms must be a free, open and voluntary
process. Any government and organization should not
make out such norms in the name of netizens, or the
netizen society would repeat the tradition model.
[Editor’s Note: The following are greetings received by May 1,
2012 and read at the celebration of the 15
th
Anniversary of the
print edition of Netizens: On the History and Impact of Usenet
and the Internet by Michael Hauben and Ronda Hauben released
on May 1, 1997.]
Greetings on the
15
th
Anniversary of the
Print Edition of Netizens
1) From San Francisco, California
Dear Jay and Ronda:
I clearly remember the time when you both
shared with Larry and me the concept of Netizens and
the scope of the Netizen book. I was intrigued because
it was so different, and Larry was immediately capti-
vated by what he called the ‘universality of the con-
cept.’
The three of you actually started a movement that
has circled the globe! Think about that. So few of us
ever make a contribution of that magnitude. As is often
recorded over time, the originators don’t always get
the credit for the best of ideas although personal
credit was not ever high on your agenda. You have the
knowledge that your ideas indeed have caught hold
and are being replicated in many ways across the
world, improving communication in society and chal-
lenging old parameters.
I congratulate you on your achievement!
With respect and love, Margaret.
Page 22
2) From a Japanese Network activist who accompanied
Michael in 1995 when Michael was invited to Japan
Dear Jay,
Thank you for your kind invitation.
I am doing fine, was asked to give a talk in India
a few weeks ago on “Netizen” at the Internet Gover-
nance related conference and mentioned about Michael
and the Book, remembering you all.
I have cced this to Prof. Kumon and also Ms.
Chika Sekine who met Michael at the Hypernet con-
ference back in '95, I believe, when we invited
Michael.
Will try to send some words.
Best, Izumi
Later Izumi sent this greeting: “Netizen” is really
a special term for us, in the mid '90s when we found
the Internet, I felt “this is it.” The term Netizen very
much symbolizes what we have been looking for – an
active, free-spirited being, no specialist, crossing the
border of cultures, states and minds on the planet. We
owe a lot to people who coined this term and nurtured
the concept. Thank you,
3) From the Chairperson of the Internet Society of
China
Dear Jay,
Netizens in China are happy to catch the opportu-
nity of Internet age to participate and improve them-
selves from the participation. It’s a great historical
process for the Chinese Nation!
This is what I’d write in honor of the 15 anniver-
sary of the book “Netizen.”
Wish you and Ronda have a nice gathering with
friends.
Qiheng
4) From an Internet research scholar in France
Dear Jay, Dear Ronda,
Thank you for your message! I was very happy
to read about the luncheon you’re organizing to cele-
brate the 15
th
anniversary of the publication of Neti-
zens, and if I had been in New York, it would have
been a pleasure to participate. So here’s my small
contribution to the event:
Sixteen years ago, I started working toward a
Ph.D. on the political uses of the Internet at University
Paris 7. At the time, in France, few people were con-
nected to the Net outside universities, and I felt the
need to explain the origins of the network. But where
was I to find the books? Remember 1996: no Amazon,
no Google, and buying a book overseas meant a
lengthy mail-order process, often taking over a month.
So you can imagine my joy when I discovered
Netizens, available online on the University of Colum-
bia’s server, and for free, too! It was truly amazing to
me, and the very fact of finding it got me thinking
about the gift economy of the internet. Netizens is a
landmark study from which I learned and quoted at
length. Its worldwide readership testifies to its impor-
tance in the field of Internet studies.
[I think I first came across Netizens as a posting
in one of the USENET newsgroups I was following at
the time (uspolitics, if I remember correctly). I was so
happy to have found it that I printed out entire chapters
:-)]
Happy celebration, and all the best from Vivian
5) From Berlin, Germany
From me too, of course the book was a real
milestone we all also remember Michael fondly, of
course … .
Ron
6) From Bloomfield Hills, Michigan
Dear Ronda and Jay,
We thank you for your invitation to the luncheon,
and are sorry that geography prevents us from being
there. Don’t forget to put a blurb in your local papers
about the anniversary to get a little publicity. The
Netizen book was assigned to Tom in an Information
Technology class at the University of Michigan. The
professor believed that the internet would be a univer-
sal vehicle of trading ideas, and of course she was
right.
Congratulations that your book is still as relevant
as it was 15 years ago. We are certain that this cere-
mony is greeted as enthusiastically as the original
event.
Best wishes, Tom and Olga
7) From Oita, Beppu Bay Japan
(15
th
Anniversary of the hardcover book Netizens
Celebration)
Page 23
My dear old memory of Michael Hauben
In 1995 April, I heard that Mr. Michael Hauben,
the inventor of the word “Netizens,” was scheduled to
visit Oita, a small local city in southwest part of Japan.
I was very excited and decided to welcome him. A
boyish-looking young man who has just grown up to
an adult appeared through the conference room door
and said hello. It was Mr. Michael Hauben from the
USA.
First, I had sent him a welcome message through
the E-mail saying please come to Oita Japan. Michael
kindly checked the Internet in advance to learn where
I was and what I was interested in. He prepared “A
little New York Cookbook” and presented it to me. I
was really delighted to see the lovely, tiny book filled
with beautiful illustrations of cookies and other simple
foods. I picked up some of them and actually cooked
them in home. I took the pictures of the dishes and
posted to the Internet. Michel was delighted as well.
New York is my long-cherished city. In 1998, I
sent him a message to visit NYC and finally could
meet not only him but also his parents in the city. I
carried his book Netizens Japanese version with me
and asked him to put the author’s message on it. I also
visited his apartment and exchanged greetings. This
was a great memory in my life.
I don’t like to use the subjunctive mood if he
were alive, but he had passed away too early, too
young. I wish him to watch the developing Internet
world and network citizens much and much more. If he
were here, he would have invented another new con-
cept of Netizens.
I highly value the memory of Michael Hauben
and pay my respects to Michael’s parents Jay and
Ronda who strongly promote the Netizenship all
around the world. I and my husband Ken are very
proud of being the everlasting friends of Michael
Hauben who is now smiling and silently watching us
from Heaven. Yes, Michael lives forever in our hearts.
Mieko
8) From Shanghai, China and for this year, NYC
Netizens change the world, especially China.
Thanks to the internet, we can make our voice heard
now. That’s what I want to say.
Hanting
9) From Beijing, China
It is an important celebration for the 15
th
anniver-
sary of the book: Netizens: On the History and Impact
of the Usenet and the Internet. I am very glad to give
a greeting.
Netizens is a power of people. It is our unprece-
dented option to impact the style of society, more
importantly, to create the ideal world existing in all the
peoples’ hearts around the world. Everyone who uses
the internet to make our world better, especially the
pioneer who discovered the Netizen’s story, turned the
Netizen from a rhetoric word to a new media, new life
and new power. I want to give my honor and respect
for them, I know Michael is one of them. I want to
thank him, and I also will do my best to continue this
job without salary, only with my conscience and
responsibility.
Yunlong
10) From a Senior IT Professor, Lucian Blaga Univer-
sity, Sibiu, Romania
Dears Ronda and Jay,
I am very happy that this seminal and beloved
book is now a “surprisingly mature teenager” and I
greet from all my heart the initiative to pay tribute to
the book itself and to its authors. Moreover, I think
that the message is as important as it was from the very
beginning, I am proud to be a virtual participant now
at the Anniversary as well as an enthusiast reader 14
years ago (when I translated the key concept of
Netizen), and I look forward to similar influential
messages.
All the best, Boldur
11) From a Professor in Political Science, Waseda
University, Japan
Congratulation of the 15 years of your book on
“Netizens.”
The word “Netizen became popular now in
Asia. My “Global Netizen College” in Japanese had
about 1.5 million accesses:
http://netizen.html.xdomain.jp/exchange.html
http://netizen.html.xdomain.jp/Home.html
and there are over 2.5 million websites which use the
Japanese word “Netizen” by Google search.
In South Korea, Netizen is one of the most
popular words for their communication, like “netizen-
ship,” “netizen vote” or even “netizen revolution.”
Page 24
In China, the biggest internet country in the
world, made the new word “Netizens” in Chinese Wik-
ipedia, as Ms. Ronda Hauben reported in detail in
“China in the Era of the Netizen.” http://zh.wikipedia
.org/wiki/ (This page links to the netbook and to
Michael’s netbook page.) http://blogs.taz.de/netizen
blog/2010/02/14/china_in_the_era_of_the_netizen/.
Thus, we might be proud of our tasks as a pio-
neer of the “Rights of Netizens”
I hope your further activity for the freedom of
expression and your good health.
Yours, Tetsuro
12) From Berlin Germany
Dear Jay and Ronda,
Wendy and I congratulate you to the 15
th
anniver-
sary of _Netizens_.
The tools used by netizens have evolved enor-
mously over the course of time. Electronic communi-
cation has developed from bulletin boards through
mail lists and USENET, on through Web-based forums
and text messaging, and now on to Facebook and
Twitter. Some of the older modes of communication
are still in use; others have, by and large, fallen by the
wayside. And it remains to be seen how the commer-
cial aspects of the newer forms will play out, as well as
how attempts by governments around the world to
regulate and control Internet communications will
affect our usage of electronic media.
Certainly these tools have been used to advance
political goals (both admirable and, sometimes, less
admirable), and I am sure others will want to say more
about this topic.
From my perspective, electronic communications
have also been an essential tool allowing me to com-
municate with others who share my involvement in a
programming language called Max/MSP. This is a
system relatively few people are aware of outside of
the fields of computer music and digital audio produc-
tion. Indeed, it was originally known primarily only in
a handful of universities and research centers studying
acoustics and electronic music. The power of Internet
communication is that it has allowed people, spread
extremely sparsely around the world, to form an
intensely supportive community. We have shared
knowledge, helped each other solve problems, spread
news of exciting projects and even professional work
opportunities. And this vital community has continu-
ally provided a platform for more people to become
engaged, from new users of Max/MSP struggling with
their first projects through to highly experienced users
and the original developers of this software tool. And,
as this community has grown, so we are now seeing
Max/MSP being used to shape sound in radio and
television broadcasts, theaters, even by commercial
sound design for leading international enterprises. The
chances are that something you recently heard – be it
the ‘snap’ of some digital camera, sound effects on a
television program or on stage, or a hit record on the
radio was shaped with Max/MSP. I was recently
involved in a project to develop ways of allowing
children with special needs, particularly extreme
physical disabilities, to actively participate in music
making. This would not have been possible without the
software tool
Max/MSP, but it would also not have been pos-
sible without the dissemination of knowledge about
this software facilitated by netizenship.
Wendy and I wish Jay and Ronda continued
success in their work with actively encouraging neti-
zens to form new activities. We sincerely hope that
more and more of these will be forces for betterment
socially, scientifically, artistically, and politically
around the world.
With all best regards, Peter and Wendy
13) From the Secretary General of the People’s Soli-
darity for Participatory Democracy Seoul, South Korea
Dear Ronda and Jay,
Congratulation on the 15
th
anniversary of the
release of “Netizen.” Nowadays, Netizens in the world
are playing a crucial role for changing the world.
Communication online with internet has been helping
participatory democracy to develop.
Thank your family for excellent researches
and activities in promoting participatory democracy.
Best regards, Taeho
14) From Yaoundé, Cameroon (West Africa) 2009
Dear Ronda,
I am happy to be in contact with an author I did
appreciate and lengthily quoted in an important paper.
As an anthropologist, I could only use a limited aspect
of your research. I do hope I will learn more from you
as far as connecting people around the world is con-
cerned. In the MOST program, the concern is the
Page 25
linkage between research and public policy, i.e.,
scientific results and decision making. Netizenship is
another scale of linkage among the people around the
world. Netizenship is therefore a key point to raise and
to work on, precisely as the world is going as liberal as
global. I must however tell you how inspiring your
book was to me for that specific point.
Lets us keep in contact. And please, extend my
regards to your close friends or collaborators.
Best wishes, Charly
15) From Piscataway, New Jersey
The most striking thing to me about Netizens is
that it seemed to predict how the internet could be
used. When the book was written, the internet was not
part of the mainstream in the way it is now. There were
online communities, and it seems that there was a
togetherness and an openness online, which helped
inspire Michael’s ideas. But maybe those communities
were more limited at the time, simply because there
were not as many internet users. Their impact was
harder to see in the world. Recently, we have been
seeing the internet used as a tool by movements like
the revolutionaries in Egypt and the Occupy movement
here.
With the internet’s widespread use there comes
conflicts. There have been debates over net neutrality,
and in general, it seems to be more and more commer-
cialized. But also with such wide use, and because it
still does have an openness, it can be a very effective
tool for democratic movements.
Mitchell
16) Anonymous:
“Netizens around the world stand with you now”
[Editor’s Note: The following is a slightly edited version of a talk
presented on May 1, 2012 at a luncheon celebration in honor of
the 15
th
Anniversary of the publication of the print edition of the
book Netizens]
Netizens and Communication
A New Paradigm
by Ronda Hauben
I. – Looking Back
On May 1, 1997, the print Edition of Netizens: on
the History and Impact of Usenet and the Internet was
published in English. Later that year, in October, a
Japanese translation of the book was published. In
2012, we are celebrating the occasion of the 15
th
Anniversary of this event.
In honor of this occasion I want to both look
back and look forward toward trying to assess the
significance of the book and of Michael Hauben’s
discovery of the emergence of the netizen. I want to
briefly look at what has happened in the interim of
these 15 years toward trying to understand what new
advance this development makes possible.
By the early 1990s, Michael recognized that the
Internet was a significant new development and that it
would have an impact on our world. He was curious
about what that impact would be and what could help
it to have a beneficial impact.
The book was compiled from a series of articles
written by Michael and by me which were posted on
the Net as they were written and which sometimes led
to substantial comments and discussion.
The most important article in the book was
clearly Michael’s article, “The Net and Netizens: the
Impact the Net Has on People’s Lives.”
Michael opened the article with the prophetic
words, which appeared online first in 1993: “Welcome
to the 21
st
Century. You are a Netizen (a Net Citizen)
and you exist as a citizen of the world thanks to the
global connectivity that the Net makes possible. You
consider everyone as your compatriot. You physically
live in one country but you are in contact with much of
the world via the global computer network. Virtually,
you live next door to every other single Netizen in the
world. Geographical separation is replaced by exis-
tence in the same virtual space.” [Netizens, Chapter 1,
p. 3]
Michael goes on to explain that what he is
predicting is not yet the reality. In fact many people
Page 26
around the world were just becoming connected to the
Internet during the period in which these words were
written and posted on various different networks that
existed at the time.
But fifteen years after the publication of the print
edition of Netizens, this description is very much the
reality for our time and for many it is hard to remem-
ber or understand the world without the Net.
Similarly, in his articles that are collected in the
Netizens book, Michael looked at the pioneering vision
that gave birth to the Internet. He looked at the role of
computer science in the building of the ARPANet
network, at the potential impact that the Net and
netizens would have on politics, on journalism, and on
the revolution in ideas that the Net and netizens would
bring about, comparing this to the advance brought
about by the printing press. The last chapter of the
book is an article Michael wrote early on about the
need for a watchdog function over government in order
to make democracy possible.
By the time the book was published in a print
edition, it had been freely available online for three
years. This was a period when the U.S. government
was determined to change the nature of the Net from
the public and scientific infrastructure that had been
built with public and educational funds around the
world to a commercially driven entity. While there
were people online at the time promoting the privatiza-
tion and commercialization of the Internet, the concept
of netizen was embraced by others, by many who
supported the public and collaborative nature of the
Internet and who wanted this to grow and flourish.
The article “The Net and Netizens” grew out of
a research project that Michael had done for a class at
Columbia University in Computer Ethics. Michael was
interested in the impact of the Net and so he formu-
lated several questions and sent them out online. This
was a pioneering project at the time and the results he
received back helped to establish the fact that the Net
was having an important impact on a number of peo-
ple’s lives.
Michael put together the results of his research in
the article “The Net and Netizens” and posted it online.
This helped the concept of netizen to spread and to be
embraced around the world. The netizen, it is impor-
tant to clarify, was not intended to describe every net
user. Rather netizen was the word to describe those on
the Net who took up to support the public and collabo-
rative nature of the Net and to help it to grow and
flourish. Netizens at the time often had the hope that
their efforts online would be helpful toward creating a
better world.
Describing this experience in a speech he gave in
Japan and which subsequently became the Preface to
the Netizens book, Michael explained: “In conducting
research five years ago online to determine people’s
uses of the global computer communications network,
I became aware that there was a new social institution,
an electronic commons, developing. It was exciting to
explore this new social institution. Others online
shared this excitement. I discovered from those who
wrote me that the people I was writing about were
citizens of the Net or Netizens.” [Netizens, Preface, p.
ix]
Michael’s work which is included in the book
and the subsequent work he did recognized the ad-
vance made possible by the Internet and the emergence
of the Netizen.
The book is not only about what is wrong with
the old politics, or media, but more importantly, the
implications for the emergence of new developments,
of a new politics, of a new form of citizenship, and of
what Michael called the “poor man’s version of the
mass media.” He focused on what was new or emerg-
ing and recognized the promise for the future repre-
sented by what was only at the time in an early stage of
development.
For example, Michael recognized that the collab-
orative contributions for a new media would far exceed
what the old media had achieved. “As people continue
to connect to USENET and other discussion forums,
the collective population will contribute back to the
human community this new form of news,” he wrote.
[Netizens, Chapter 13, p. 233]
In order to consider the impact of Michael’s
work and of the publication of the book, both in its
online form and in the print edition, I want to look at
some of the implications of what has been written
since about netizens.
II. Mark Poster on the Implications of the
Concept of Netizen
One interesting example is in a book on the
impact of the Internet and globalization by Mark
Poster, a media theorist. The book, Information Please,
was published in 2006. While Poster doesn’t make any
explicit reference to the book Netizens he finds the
concept he has seen used online to be an important
one. He offers some theoretical discussion on the use
Page 27
of the “netizen” concept.
Referring to the concept of citizen, Poster is
interested in the relationship of the citizen to govern-
ment, and in the empowering of the citizen to be able
to affect the actions of his or her government. He
considers the “Declaration of the Rights of the Man
and the Citizen” a monument from the French Revolu-
tion of 1789. He explains that the idea of the Rights of
Man was one effort to empower people to deal with
governments. But this was not adequate and the con-
cept of the rights of the citizen, he proposes, was an
important addition.
“Human rights and citizenship,” he writes, “are
tied together and reinforce each other in the battle
against the ruling classes.” [Information Please, p. 68]
He proposes that “these rights are ensured by their
inscription in constitutions that found governments and
they persist in their association with those govern-
ments as the ground of political authority.”[Ibid., p.
68]
But with the coming of what he calls the age of
globalization, Poster wonders if the concept ‘citizen’
can continue to signify democracy. He wonders if the
concept is up to the task.
“The conditions of globalization and networked
media,” he writes, present a new situation “in which
the human is recast and along with it the citizen.”
[Ibid., p. 70] “The deepening of globalization pro-
cesses strips the citizen of power,” he writes. “As eco-
nomic processes become globalized, the nation-state
loses its ability to protect its population. The citizen
thereby loses her ability to elect leaders who effec-
tively pursue her interests.” [Ibid., p. 71]
In this situation, “the figure of the citizen is
placed in a defensive position.” [Ibid.] There is a need,
however, to find instead of a defensive position, an
offensive one.
Also he is interested in the media and its role in
this new paradigm. “We need to examine the role of
the media in globalizing practices that construct new
subjects,” Poster writes. “We need especially to ex-
amine those media that cross national boundaries and
to inquire if they form or may form the basis for a new
set of political relations.” [Ibid., p. 77]
In this context, for the new media, “the important
questions, rather are these,” he proposes: “Can the new
media promote the construction of new political forms
not tied to historical, territorial powers? What are the
characteristics of new media that promote new politi-
cal relations and new political subjects? How can these
be furthered or enhanced by political action?” [Ibid., p.
78]
“In contrast to the citizen of the nation,” he
notices that the name often given to the political
subject constituted on the Net is “netizen.” While
Poster makes it seem that the consciousness among
some online of themselves as “netizens” just appeared
online spontaneously, this is not accurate.
Before Michael’s work, netizen as a concept was
rarely if ever referred to. The paper “The Net and
Netizens” introduced and developed the concept of
“netizen.” This paper was widely circulated online.
Gradually the use of the concept of netizen became
increasingly common. Michael’s work was a process
of doing research online, summarizing the research,
analyzing it and then putting the research back online,
and of people embracing it. This was the process by
which the foundation for the concept of “netizen” was
established.
Considering this background, the observations
that Poster makes of how the concept of “netizenis
used online represents a recognition of the significant
role for the netizen in the future development of the
body politic. “The netizen,” Poster writes, “might be
the formative figure in a new kind of political relation,
one that shares allegiance to the nation with allegiance
to the Net and to the planetary political spaces it
inaugurates.” [Ibid., p. 78]
This new phenomena, Poster concludes, “will
likely change the relation of forces around the globe.
In such an eventuality, the figure of the netizen might
serve as a critical concept in the politics of democrati-
zation.” [Ibid., p. 83]
III. – The Era of the Netizen
While Poster characterizes our period as the age
of globalization, I want to offer a different view. I want
to propose that we are in an era demarcated by the
creation of the Internet and the emergence of the neti-
zen. A more accurate characterization of this period is
as the “Era of the Netizen.”
The years since the publication of the book
Netizens have been marked by many interesting devel-
opments that have been made possible by the growth
and development of the Internet and the spread of
netizens around the world. I don’t have the time to go
into these today but I will refer to a few examples to
give a flavor of the kind of developments I am refer-
ring to.
An article by Vinay Kamat in the Reader’s
Page 28
Opinion section of the Times of India referred to
something I had written. Quoting my article, the Times
of India article said, “Not only is the Internet a labora-
tory for democracy, but the scale of participation and
contribution is unprecedented. Online discussion
makes it possible for netizens to become active indi-
viduals and group actors in social and public affairs.
The Internet makes it possible for netizens to speak out
independently of institutions or officials.” [See “We
are looking at the 5
th
Estate,” by Vinay Kamat, Read-
er’s Opinion, Times of India, December 16, 2011, p. 2.
http://timesofindia.indiatimes.com/home/opinion/edit-
page/We-are-looking-at-the-fifth-estate/opinions/111
33662.cms The quote is taken from, “The Rise of Net-
izen Democracy: A Case Study of Netizens’ Impact on
Democracy in South Korea,” by Ronda Hauben, online
at: http://www.columbia.edu/~rh120/other/misc/korea
n-democracy.txt]
Kamat points to the growing number of netizens
in China and India and the large proportion of the
population in South Korea who are connected to the
Internet. “Will it evolve into a fifth estate?” the article
asks, contrasting netizens’ discussion online with the
power of the 4
th
estate, i.e., the mainstream media.
“Will social and political discussion in social
media grow into deliberation? asks Kamat. “Will
opinions expressed be merely ‘rabble rousing’ or will
they be ‘reflective’ instead of ‘impulsive’?”
One must recognize, the article explains, the new
situation online and the fact that it is important to
understand the nature of this new media and not
merely look at it through the lens of the old media.
What is the nature of this new media and how does it
differ from the old? This is an important area for
further research and discussion.
IV. – Looking for a Model
While I was in South Korea in 2008, a friend
asked if there is a model for democracy that could be
helpful for South Korea like in some country perhaps
in Scandinavia. Thinking about the question I realized
it was more complex than it seemed on the surface.
I realized that one cannot take a model from the
period before the Internet, from before the emergence
of the netizen. It is instead necessary that models for a
more democratic society or nation in our times be
models that include netizen participation in the society.
Both South Korea and China are places where the role
of netizens is important in building more democratic
structures for the society. South Korea appears to be
the most advanced in grassroots efforts to create
examples of netizen forms for a more participatory
decision making process.
1
But China is also a place
where there are significant developments because of
the Internet and netizens.
2
In China there have been a large number of
issues that netizens have taken up online which have
then had an impact on the mainstream media and
where the online discussion has helped to bring about
a change in government policy.
In looking for other models to learn from, how-
ever, I also realized that there is another relevant area
of development. This is the actual process of building
the Net, a prototype which is helpful to consider when
seeking to understand the nature and particularity of
the evolving new models for development and partici-
pation represented in the Era of the Netizen.
V. – Nerves of Government
In his article comparing the impact of the Net
with the important impact the printing press had on
society, Michael wrote: “The Net has opened a channel
for talking to the whole world to an even wider set of
people than did printed books.” [Netizens, Chapter 16,
p. 299]
I want to focus a bit on the significance of this
characteristic, on the notion that the Net has opened a
communication channel available to a wide set of
people.
In his study of the Net and netizens, Michael
recognized that something new was emerging. In
trying to understand what impact the Net was having
and would have on society, he also kept in mind that
the technical processes of building the Net were
important.
In order to have a conceptual framework to
understand what these technical processes are, I rec-
ommend the book by Karl Deutsch titled, The Nerves
of Government.
In the preface to his book, Deutsch writes: “This
book suggests that it might be preferable to look upon
government somewhat less as a problem of power and
somewhat more as a problem of steering; and it tries to
show that steering is decisively a matter of communica-
tion.” [Nerves of Government, p. xxvii]
I want to propose that to look at the question of
government not as a problem of power, or of democ-
racy, but as one of steering, of communication, would
be a fundamental paradigm shift.
What is the difference?
Page 29
Power has to do with force, with the ability to
exert force on something so as to affect its direction
and action. Democracy has to do with the participation
and effect of people on the decisions made for society.
Steering and communication, however, are related to
the process of the transmission of a signal through a
channel. The communication process is one related to
whether a signal is transmitted in a manner that distorts
the signal or whether it is possible to transmit the
signal accurately. The communication process and the
steering that it makes possible through feedback
mechanisms are an underlying framework to consider
in seeking to understand what Deutsch calls the
“Nerves of Government.”
According to Deutsch, a nation can be looked at
as a self steering communication system of a certain
kind and the messages that are used to steer it are
transmitted by certain channels.
I want to propose that some of the important
challenges of our times relate to the need for exposure
of the distortions of the information being spread. For
example, the misrepresentations by the mainstream
media about what is happening in Libya and Syria.
3
The creation and dissemination of channels of commu-
nication that make possible “the essential two way
flow of information” are essential for the functioning
of an autonomous learning organization, which is the
form Deutsch proposes for a well functioning system.
To look at this phenomenon in a more practical
way, I want to offer some considerations raised in a
speech given to honor a Philippine librarian. The
speech was given by Zosio Lee. Lee refers to the kind
of information that is transmitted as essential to the
well being of a society. In considering the impact of
netizens and the form of information that is being
transmitted, Lee asks the question, “How do we detect
if we are being manipulated or deceived?” [“Truthful-
ness and the Information Revolution” JPL 31 (2011),
p. 105]
The importance of this question, he explains, is
that, “We would not have survived for so long if all the
information we needed to make valid judgments were
all false or unreliable.” [Ibid.] Also, he proposes that
“information has to be processed and discussed for it
to acquire full meaning and significance.” [Ibid., p.
106]
“When information is free, available and truthful,
we are better able to make appropriate judgments,
including whether existing governments fulfill their
mandate to govern for the benefit of the people,” Lee
writes. [Ibid., p. 108]
In his article “The Computer as a Democratizer”
Michael similarly explores the need for accurate
information about how government is functioning. He
writes,“Without information being available to them,
the people may elect candidates as bad as or worse
than the incumbents. Therefore there is a need to
prevent government from censoring the information
available to people.” [Netizens, Chapter 18, p. 316]
Michael adds that, “The public needs accurate
information as to how their representatives are fulfill-
ing their role. Once these representatives have abused
their power, the principles established by Paine and
Mill require that the public have the ability to replace
the abusers.” [Ibid., p. 317]
Channels of accurate communication are critical
in order to share the information needed to determine
the nature of one’s government.
4
While in general I have focused on the implica-
tions of the concept of Netizen that have emerged in
the decade and a half since the publication of the print
edition of the book, it is also important to realize that
not everyone is friendly to the concept of Netizen. An
article in the online newsfeed section of Time maga-
zine proposed that the word netizen should be banished
from the media.
Katy Steinmetz, who does an online column for
Time claimed, “The word has been around for almost
three decades [sic – it was less than two decades], but
the likes of the Los Angeles Times were using it as
recently as last month. Perhaps it’s time to give it a
rest … .”
In the same article, she proposed to banish
“occupyand “#[hashtag].” [See “Poll: What Words
Should Be Banished in 2012? NewsFeed Time.com,”
Time magazine, January 11, 2012. http://newsfeed.ti
me.com/2012/01/18/Wednesday-words-readers-cho
ice-for-banished-word-of-2012-and-more/]
The following week she acknowledges that there
is very little sentiment to ban the word netizen.
5
VI. – Conclusion
In conclusion, I want to point to an article in a
blog at the Foreign Policy Association website which
has the title: “Institutions And New World ‘Netizens’:
Act 1”
The author, Oliver Barrett, reminds his readers of
a quote from Mohandas Gandhi: “First They Ignore
You Then They Ridicule You Then They Fight
You – Then You Win.”
Page 30
Barrett asks, “Will technology fundamentally
change the relationship between the nation state and
citizens?” He asks if net-connected citizens are “a
threat or opportunity for government?”
In response to this question, he writes, “But I am
not convinced that government officials, even in indus-
trialized countries, are cognizant of how technological
innovations like social media have forever robbed
them of their positions as trusted sources of timely and
legitimate information . I dare say that netizens
have started to short-circuit the politico-corporate
communications wiring, raising the political and social
justice consciousness of the hyper-connected citizen in
a way that might not be in the interest of the governing
classes.”
“How will governments respond to this situa-
tion?” he asks.
6
“I look forward to witnessing how Act 2 of
Revolution 2.0 will unfold,” he concludes.
Barrett focuses on the opinions of those in gov-
ernment. Instead, I propose that the important chal-
lenge is for netizens. Netizens need to understand the
conceptual nature of the information and communica-
tion changes represented by the Era of the Netizen so
they will be able to successfully meet the new chal-
lenges these represent for our society.
7
Notes
1. In South Korea there are many interesting examples of new
organizational forms or events created by netizens. For example
NOSAMO combined the model of an online fan club and offline
gathering of supporters who worked to get Roh Moo-hyun elected
as President in South Korea in 2002. Also, OhmyNews, an online
newspaper, helped to make the election of Roh Moo-hyun pos-
soible in 2002.
Science mailing lists and discussion networks contributed
to by netizens helped to expose the fraudulent scientific work of
la leading South Korean scientist.
In 2008 there were 106 days of candlelight demonstrations
contributed to by people online and off to protest the South Ko-
rean government’s adoption of a weakened set of regulations
about the import of poorly inspected U.S. beef into South Korea.
The debate on June 10-11 over the form the demonstration should
take involved both online and offline discussion and demonstrated
the generative nature of serious communication. See for example,
Ronda Hauben, “On Grassroots Journalism and Participatory De-
mocracy.”
http://www.columbia.edu/~rh120/other/netizens_draft.pdf.
2. Some examples include the anti-CNN website that was set up
to counter the inaccurate press reports in the western media about
the 2008 riot in Tibet, the murder case of a Chinese waitress who
killed a Communist Party official in self defense, the case of the
Chongqing Nail House and the online discussion about the issues
involved. See for example, Ronda Hauben, “China in the Era of
the Netizen.”
http://blogs.taz.de/netizenblog/2010/02/14/china_in
_the_era _of_the_netizen/.
3. See for example “Libya, the UN and Netizen Journalism,” The
Amateur Computerist, Vol. 21, No. 1, Winter 2012.
http://www.ais.org/~jrh/acn/ACn21-1.pdf.
Jay Hauben, “On the 15
th
Anniversary of Netizens: Netizens Ex-
pose Distortions and Fabrications”:
http://www.columbia.edu/~ha
uben/Book_Anniversary/presentation_2.doc.
4. As Michael Hauben explains, “Thomas Paine, in The Rights of
Man, describes a fundamental principle of democracy. Paine
writes, ‘that the right of altering the government was a national
right, and not a right of the government’.” (Netizens, Chapter 18,
p. 316)
5. Katy Steinmetz, “Wednesdays Words: Readers’ Choice for
Banned Words of 2012 and More,” Time Newsfeed, January 18,
2012.
http://newsfeed.time.com/2012/01/18/wednesday-words-rea
ders-choice-for-banished-word-of-2012-and-more/.
6. “Will the officials that govern the modern nation state engage
their respective societies in meaningful ways, or will they con-
tinue to hide their heads in the sand? From what I’ve learned from
history and the very erudite Mohandas Gandhi I think I know
the answer.” Oliver Barrett
http://foreignpolicyblogs.com/2012
/01/12/institutions-and-new-world-netizens-act-1/ (4/25/2012).
7. See for example: Ronda Hauben, “The Internet Model of Socio-
Economic Development and the Emergence of the Netizen.”
http://blogs.taz.de/netizenblog/2010/11/02/the_internet
_ mo d e l _ o f _ s o c io - e c o n o mi c _ d e ve l o p m e n t _ a n d _ t h e
_emergence_of _the_netizen/ and Ronda Hauben, “In Cheonan
Dispute UN Security Council Acts in Accord with UN Charter”
http://blogs.taz.de/netizenblog/2010/09/05/in_cheonan
_dispute_un_security_council_discovers_un_charter/.
Bibliography
Barrett, Oliver. “Introduction to the New World ‘Netizens’ Act I”
Foreign Policy Blog. April 25, 2012. http://foreignpolicy
blogs.com/2012/01/12/institutions-and-new-world-
netizens-act-1/.
Deutsch, Karl. Nerves of Government. The Free Press. New York.
1966.
Hauben, Michael and Ronda Hauben. Netizens: On the History
and Impact of Usenet and the Internet. IEEE Computer
Society Press. Los Alamitos. 1997. Online edition:
http://
www.columbia.edu/~rh120.
Hauben, Ronda. “The Rise of Netizen Democracy : A case study
of netizens' impact on democracy in South Korea.”
http://www.columbia.edu/~rh120/other/misc/korean-
democracy.txt.
Komat, Vinay. “We’re Looking at the Fifth Estate.” Reader’s
Opinion. Times of India. December 16, 2011. P. 2.
http://
timesofindia.indiatimes.com/home/opinion/edit-page/We-
are-looking-at-the-fifth-estate/opinions/11133662.cms.
Lee, Zosimo E. “Truthfulness and the Information Revolution.”
Journal of Philippean Librarianship (JPL 31). P. 101.
http://journals.upd.edu.ph/index.php/jpl/article/viewFile/
2779/2597.
Poster, Mark. Information Please. Duke University Press. Dur-
ham. 2006.
Steinmetz, Katy. “POLL: What Word Should Be Banished in
Page 31
2012?Time Newsfeed. January 11, 2012. http://newsfeed
.time.com/2012/01/11/poll-what-word-should-be-banished-
in-2012/.
Steinmetz, Katy. “Wednesdays Words: Readers’ Choice for Ban-
ned Words of 2012 and More.Time Newsfeed. January
18. 2012.
http://newsfeed.time.com/2012/01/18/Wednes
day-words-readers-choice-for-banished-word-of-2012-and-
more/.
[Editor’s Note: The following is a slightly edited version of a
paper submitted on January 23, 1999 to the “Workshop on Mem-
bership Issues for ICANN” sponsored by the Berkman Center for
Internet & Society at Harvard Law School. It can be seen online
.ais.org/~ronda/new.papers/internet.txt.]
The Internet: A New
Communication Paradigm
by Ronda Hauben
“… the systems being build must remain flexible and
open-ended throughout the process of development,
which is evolutionary.”
J.C.R. Licklider and Robert Taylor
The Computer as a Communication Device
“Computers need a language of their own to communi-
cate with each other and with their users.”
Robert Kahn Proceedings of IEEE
Special Issue on Packet Communication Networks
“Experience has shown the importance of making the
response time short and the conversation free and
easy.”
J.C.R. Licklider and Robert Taylor
The Computer as a Communication Device
I. Can the Human-Computer Partnership
Improve Communication
“In a few years, men will be able to communicate
more effectively through a machine than face to face,”
write J.C.R. Licklider and Robert Taylor in their 1968
article, “The Computer as a Communication Device.”
1
In a memo written several years earlier, Licklider
raises a related question: How do you state the funda-
mental problem concerning communication? “At the
extreme,” he writes, “the problem is essentially the one
discussed by science fiction writers: how do you get
communication started among totally uncorrelated
sapient beings?”
2
In the same memo, Licklider also poses the
question: If you are gathering together different groups
of people using different computers and different
programming languages, isn’t it necessary to find the
primary question that has to be asked? All the different
computer systems have to either agree to speak the
same language, or at least agree to some convention
for asking this fundamental question: “What language
do you speak?”
Licklider was writing in the 1960s during the
earliest days of the efforts to link together computers
to facilitate resource sharing. The questions he raises
are questions about the fundamental nature of commu-
nication. Has the development of computer networking
in the past 30 years shed any light on the fundamental
nature of communication? This is the question that this
paper will endeavor to answer.
II. – Different Networks – Diverse Views –
Broad Ranging Discussion
A discussion carried out on USENET in several
newsgroups before Thanksgiving of 1998, is a helpful
example of the new kind of online discussion that the
wide ranging reach of the Internet as a network of net-
works makes possible. A number of people from the
U.S. and Europe participated in the discussion. An
examination of this discussion I hope will shed light on
two questions: [1] How the Internet impacts human to
human communication? and [2] How can the commu-
nication made possible by the Internet help with par-
ticular problems that arise in the continued develop-
ment of the Internet?
3
The discussion began on November 18, 1998
with a comment that I made in a thread on several
newsgroups about “Realizing the promise of comput-
ers.” I responded to a post by John Adams who had
been reading Bell Labs publications from the mid
1960s and was struck by the “failure of current busi-
ness information systems to realize many of the en-
visioned goals.”
My response supported Adams’ statement that
we haven’t met the goals of the 1960s: “And we have
lost Bell Labs as well.”
In response, came a post from Dennis Ritchie,
the co-inventor of Unix, created in 1969 at Bell Labs.
4
Ritchie posted:
Ronda Hauben wrote:
> And we have lost Bell Labs as well.
Page 32
(Pinches oneself). No, still alive.
Dennis
A few other commentators supported what
Ritchie had said.
Then another person responded to those who
supported Ritchie’s view that Bell Labs still existed.
Arthur T. Murray/Mentifex wrote:
No, Dave Farber isn’t worried; Esther
Dyson isn’t worried.
The drunks on the barstools are not wor-
ried, nor are the computer complacent who
poke fun at Ronda Hauben’s minor gaffes.
But a hundred and some nations around the
world who are about to get disenfranchised
from the once free Internet must be a little
worried by now, judging from the recent
telecommunications meeting at which they
tried to resist the U.S. govt. privatization.
Oh, excuse me (Arthur T. Murray/Menti-
fex), I used a Ronda-ism in the form of
“govt.” for government! In her noble fight
on behalf of “liberte’ egalite’ fraternite’”
and all those other trifles which probably
nauseate you and move you to deride her,
Ronda Hauben mangles the English lan-
guage and lets you have your fun.
But Ronda Hauben is not a gutless, spine-
less, complacent wimp.
Dennis Ritchie responded that he had just heard
Nobel prize winners from Lucent giving talks there.
Another poster wrote, “Do you know that Dennis
Ritchie invented C, don’t you? Oh good.”
A subsequent post complained that Arthur
Murray was flaming and remarked that Ronda Hauben
should choose her allies more carefully.
One of the responses was “I am quite impressed
with Mr. Ritchie’s accomplishments, but science
doesn’t accept arguments of authority for good rea-
son.”
The person continued:
Everybody makes mistakes sometimes.
Einstein arguably did with the Cosmologi-
cal Constant, Pauling did with both vitamin
C as well as publishing a proposed struc-
ture for DNA which met all available X-
ray crystallographic requirements but
wasn’t an acid.
In my view, Ritchie is being absurdly com-
placent, even arrogant in proposing that all
is well because he is comfortable.
Nobel prizes are like ‘Man of the Year.’
They are awarded anyway and the fact that
a bunch of Lucent employees may have
won them if anything indicates that there
isn’t as much competition as there should
be. … Lucent doesn’t have anywhere near
the funding or commitment that its prede-
cessors had in the 1950s and 1960s, and to
claim otherwise is absurd. The very fact
that it was spun off should serve as evi-
dence of that.
The fact is that basic, fundamental research
in America is in the doldrums, and the
ignorant, opportunistic attitudes of most
top managers (such as Bill Gates) will keep
it there for the foreseeable future unless
people bring pressure to change those
attitudes.
Several other posts continued the discussion, and
Ritchie explained the current situation at Lucent, end-
ing his post:
I won’t dispute a general argument that the
‘average’ research here is somewhat less
fundamental than in the past nor that the
emphasis has shifted somewhat away from
physics and toward software, but the popu-
lation count and the budget have been
remarkably stable.
5
The discussion moved on to the subject of how
“fundamental research in America is in the doldrums.”
Another post asked:
*ahem* However, where the lack of re-
search fits in with the decision to privatize
the Internet naming authority in the U.S. is
a different issue entirely. As I understand
it, the issue is whether or not you can af-
ford to have something as important and
central as that working in commercial
conditions.
In response to the question of what to do about
the lack of basic research in the U.S., another poster
commented, “And where should the people’s pressure
be directed? Toward influencing senior, executive
management in private industry or toward espousal of
more government funding?”
Continuing the discussion of the value of basic
research, a post explained:
Nearly all research funding is now coupled
tightly to patents and short term profits,
while visionary products without immedi-
Page 33
ate applicability go begging. The inherent
value of understanding and human knowl-
edge is less and less appreciated. We have
all but forgotten Franklin’s reply to a ques-
tion about the utility of some new inven-
tion: “What good is a newborn baby?
The discussion then turned to whether or not
Microsoft spent money on basic research. And whether
a company could afford to spend money on basic
research if they didn’t get any gain as a result. In
response, Tom Harrington wrote:
Let me adapt a quote from Benjamin
Franklin that John Adams quoted else-
where in this thread: Why do we bother
paying for elementary school? Think about
it. There’s no payoff for literally years after
the money is spent. And a good chunk of it
is likely wasted on children who will grow
up never to contribute to society anyway.
And those who do grow up and help to
improve the world do so in unpredictable
ways; there’s no way of knowing what pro-
blems will be solved, or by who, when
you’re looking at the elementary school
level. So, we could classify elementary
school spending as going toward unpredict-
able, distant goals, and being spent in some
unknown percentage on children who will
never help anyway. Yet we continue to
spend money educating small children.
When you understand why we spend
money on elementary schools, you may
begin to understand why spending money
on fundamental research is a good idea.
Another poster replied “Very well said!”
Another responded to the comment that a com-
pany didn’t benefit from basic research by noting that
“Plus, repeated studies have shown an average X35
fold return in ‘worthless’ research.”
Another explained that Microsoft’s “research”
was “on par with ‘buying patents’ not to implement,
but to prevent implementation.” Another added that
“Massive economic development tends to help every-
one in cases like that. I would bet the benefits over
time to AT&T from the development of the transistor
far outweigh the research costs. So what if Intel gets
some too.”
The thread went on to consider the short term
outlook of a business plan, and other connected issues.
Another post noted that since AT&T was regulated
during the period when the transistor was invented, “it
was sort of like doing it with tax dollars.” Still another
poster had in his signature “Behind every successful
organization stands one person who knows the secret
of how to keep the managers away from anything truly
important.”
The people posting were from several countries
including Canada, Austria, Britain, the U.S., Norway,
and Australia. They included people from different
backgrounds and positions, including a government
site, university sites, corporate sites, etc. I have re-
ferred to this discussion because it shows the broad
ranging set of views that the Internet makes possible as
all these people can communicate as part of one
Internet. And it shows the open forum that USENET
provides for such a discussion.
The discussion through its broad ranging set of
posts clarified a fundamental question in the battle
over the U.S. government decision to privatize the
central functions of the Internet. That question was
identified as “As I understand it, the issue is whether
or not you can afford to have something as important
and central as that working in commercial conditions.”
And the conclusion of those who were part of the
discussion was that commercial conditions are very
shortsighted and thus not able to provide for the long
term technological development that benefits a society
in the same way as providing elementary schooling for
all its citizens benefits the society. Furthermore, the
question was raised that when someone understands
why elementary schooling for all its citizens is an
important public policy provision, they will then
understand the need for providing for basic research
funding.
In this context, the issue of whether one can trust
something as important as control over the Internet to
something that is functioning under commercial con-
ditions and business plans is answered in the negative.
The interconnection of networks from around the
world welcomes diverse viewpoints by removing the
constraints on communication. People from many
different networks can communicate with each other
and contribute. In this discussion, there were people
from at least six different countries, and multiple net-
works within a few of the countries represented. The
Internet provides the environment and varied view-
points that not only help to frame the real question in
a problem like the battle over the U.S. privatization of
essential functions of the Internet, but which also
provides the means to examine the issues so as to
Page 34
determine a conclusion or to come to a decision about
what will be in the best interests of the Internet.
How has such an environment been created?
What are the elements of the Internet that contributed
to making this environment possible?
III. – How has the Internet developed?
From the time of the publication of Licklider and
Taylor’s article in 1968, to the present time, there have
been significant changes in the nature and potential of
packet switching networks. These changes make pos-
sible a new kind of cooperative communication among
individuals and groups of individuals. This is a com-
munication process which involves users and their
computers. It is also facilitated by the internetwork
system that those online are part of. However, this
internetwork system is not transparent. It is essentially
hidden from the view of the user. Thus it is harder to
understand how it helps to make communication
possible. However, reviewing the history of the devel-
opment of the Internet can provide an understanding of
how the Internet helps to make an important new form
of communication possible.
First, I will review a bit of the history of how the
Internet has developed from the events that followed
the publication of the paper by Licklider and Taylor in
1968. Then I will explore how the unique characteris-
tics of the Internet make possible a new communica-
tion paradigm. This paradigm, it can be argued, is cru-
cial for solving the modern problems of scaling the
Internet and managing its essential functions. Second-
arily, understanding this paradigm can help govern-
ment with the decisions that need to be made in pro-
blems like the management of the central functions of
the Internet.
On December 23, 1968, a Cambridge based engi-
neering firm, Bolt Beranek and Newman, Inc. (BBN)
was notified that it was to be awarded the contract to
build the Interface Message Processor (IMP) minicom-
puter subnetwork that would provide the packet
switching backbone for a prototype packet switching
network. The public funding for this research was
provided through the Information Processing Technol-
ogies Office (IPTO) of the Advanced Research Pro-
jects Agency (ARPA) of the U.S. Department of
Defense. This packet switching network came to be
known as the ARPANet. Those working at BBN as
part of the ARPANet systems team included Frank
Heart, Severo Ornstein, Robert Kahn, Will Crowther,
Dave Walden, Bill Barker, Jim Geisman, Martin
Thrope, Truett Trach and Bernie Cosell. They worked
to design, plan, build, install, operate and test the IMP
subnetwork. Time-sharing host computers at selected
university or computer research contractor sites were
to connect to it and thereby to be able to communicate
with each other.
Along with the need for the programmers (many
of whom were graduate students) to connect the time-
sharing systems at their sites to the IMP subnetwork,
was the need for the hosts sites to develop a means of
communication among the different hosts. This re-
quired that the programmers create a convention that
they agreed upon and that they would be able to add to
the operating systems of the computers at their sites.
Such a convention for interconnecting is called a com-
munications protocol. With support from Larry Rob-
erts who directed the ARPANet project at ARPA
during this early period and others working with
ARPA or BBN, the programmers created the Network
Control Protocol, also known as NCP. They met
together at different sites, as the network in these early
days did not yet provide the means for the communica-
tion to occur online. These programmers from the
diverse early sites called themselves the Network
Working Group (NWG). The protocol they created
was developed through a process of open discussion,
where contributions were encouraged from all. As part
of this process, they produced written notes document-
ing their activity. They called these notes Requests for
Comment or RFC’s. During the earliest period of the
activity of the NWG, RFC’s were circulated by mail.
However, once it was possible to circulate them and
even maintain them online, the functioning network
itself helped to create an open process to conduct the
discussion. One of the earliest RFC’s, RFC 3, dated
April 1969, explains this open process for discussion
and problem solving that grew up with the ARPANet.
RFC 3 was by Steve Crocker who was from the UCLA
ARPANet site. Crocker writes:
6
Documentation of the NWG’s effort is
through notes such as this. Notes may be
produced at any site by anybody and in-
cluded in this series . The content of a
NWG note may be any thought, sugges-
tion, etc., related to the HOST software or
other aspect of the network. Notes are
encouraged to be timely rather than pol-
ished. Philosophical positions without
examples or other specifics, specific sug-
gestions or implementations techniques
Page 35
without introductory or background expli-
cation, and explicit questions without any
attempted answers are all acceptable. The
minimum length for a NWG note is one
sentence.
These standards (or lack of them) are stated
explicitly for two reasons. First, there is a
tendency to view a written statement as
‘ipso facto’ authoritative, and we hope to
promote the exchange and discussion of
considerably less than authoritative ideas.
Second, there is a natural hesitancy to pub-
lish something unpolished and we hope to
ease this inhibition.
This kind of open set of notes helped to create a
process of exploring a problem and welcoming contri-
butions toward solving it.
The ARPANet network successfully demon-
strated the benefits of using packet switching to trans-
port messages among incompatible computers and
incompatible operating systems. In the introduction to
the special issue he edited of the “Proceedings of the
IEEE,” “On Packet Communication Networks,”
Robert Kahn writes:
7
Packet switching is a particular form of
digital telecommunications that is well
suited to the unique nature of computer-
based communications . Computer traf-
fic occurs sporadically; it is often described
as being ‘bursty,’ of low duty cycle, since
the intervals between short segments of
transmitted data are relatively long. A
packet-communication network designed
to be quite efficient in transmitting bursty
traffic, can provide other functions that are
critical for computer communications, such
as error-free delivery, and code and speed
conversion to facilitate communication be-
tween otherwise incompatible terminals ….
In summary, packet-switched networks are
extensions of the very nature of computers
and computing, offering the same precise
effective means of transporting information
that computers offer in the processing of
information.
Kahn, working with Severo Ornstein, and others
at BBN, wrote the “Initial Design for Interface Mes-
sage Processors for the ARPA Computer Network,” as
the proposal that BBN submitted to ARPA. Kahn also
prepared BBN Report 1822, “Specifications for the
Interconnection of a Host and an IMP.” He partici-
pated in some of the Network Working Group meet-
ings, and was on the distribution list of the earliest
RFCs. Another important contribution Kahn made to
these early developments was the demonstration he
and Al Vezza of MIT organized showing the utility of
packet switching networks. This was held at the Inter-
national Computer Communication Conference in
October, 1972 in Washington, D. C. Leonard Klein-
rock, another of the important networking pioneers,
describes that demonstration:
8
DARPA installed an IMP in a hotel in
Washington, D.C. and ran in some lines.
Everybody was encouraged to create some
demonstration packages, and we did as
well. That caused lots of good things to
happen in the ARPA network. It generated
lots of new uses of the ARPA network just
for that demo. One of the things that was
demonstrated there was a distributed air
traffic control system. The idea was there
would be a bunch of computers in the
network that would be simulating air traffic
control operation in their physical region.
For example, MIT would be doing Boston,
and some Washington machines would do
Washington and so on in different regions.
Kleinrock describes other uses of the network
that were demonstrated at that event:
9
I remember one of the demos was really
interesting. In this demo, you could sit
down in Washington at a teletype, log on to
a machine at BBN, pull up some source
code, ship it over to a machine at UCLA
across the country, compile and execute,
and bring back the results to be printed on
the teletype right next to you in Washing-
ton.
He remembers the important impact that the demon-
stration had:
10
“But the point is it was a great demo.
People were pulled out of the hallway, handed a
handbook, and told, ‘Sit down, we’ll help you use the
ARPANet,’ and they could … . The main purpose was
to prove networking.”
Kahn left BBN in November 1972, just after the
successful demonstration, and went to work at
DARPA. There he took over the satellite packet net-
work project that Larry Roberts had started and began
a packet radio network project.
11
Kahn wanted to find a way to create a ground
Page 36
based packet radio network and he realized that it
would have to have access to resources that would
make it of interest to use. He also planned to create a
satellite packet network, which would also need to be
able to access resources to make it worth using. If
these could be connected to the ARPANet, they would
be able to access the growing number of interesting
resources available on the ARPANet. Thinking
through the problems represented by these different
kinds of packet networks, and particularly recognizing
the differences between the assumptions of the
ARPANet packet network and the requirements of a
packet radio network, he realized that there was a need
for a more general protocol than the one being used on
the ARPANet. The new protocol would have to
accommodate different kinds of networks rather than
accepting the particular assumptions that guided the
creation of the ARPANet protocol.
In spring of 1973, Kahn invited one of the
members of the NWG, Vint Cerf, to work with him on
the creation of a new protocol to make possible the
interconnection of networks.
“Around this time,” Vint Cerf notes, “Bob started
saying, ‘Look, my problem is how can I get a com-
puter that’s on a satellite net and a computer on a radio
net and a computer on the ARPANet to communicate
uniformly with each other without realizing what’s
going on in between?’”
12
Recognizing that a computer that would serve as
a gateway to the diverse networks would solve their
problem, Cerf explains: “We knew we couldn’t change
any of the packet nets themselves … . They did what-
ever they did because they were optimized for that
environment.”
13
“Our thought,” he continues, “was that, clearly,
each gateway had to know how to talk to each network
that it was connected to . Say you’re connecting the
packet-radio net with the ARPANet. The gateway
machine has software in it that makes it look like a
host to the ARPANet IMPs. But it also looks like a
host on the packet-radio-networks.”
14
Since all the networks had different characteris-
tics, how could messages be transported across them
despite these differences?
Other important issues like the problem of how
reliability of the transmission of messages would be
established had to be determined. These issues were
also being considered by others who were part of the
International Network Working Group that had formed
at the ICCC72 meeting in Washington, in October
1972. Work was being done on these related questions
by others in the group, like Louis Pouzin in France
who was developing a packet switching network called
Cyclades.
By September 1973, Kahn and Cerf had worked
out the design for the new protocol that solved the
problems they had identified. They presented it to the
International Network Working Group (INWG ) which
was meeting in Brighton, England at the University of
Sussex. In November 1973, Kahn and Cerf wrote the
paper, “A Protocol for Packet Network Intercommuni-
cation,” and submitted it for publication. The paper
was published in the IEEE Transactions on Communi-
cations in the May 1974 issue.
15
The paper describes the principles for the new
protocol and presents its essential aspects. Cerf and
Kahn write:
16
A typical packet switching network
includes a transportation mechanism for delivering
data between computers or between computers and
terminals. To make data meaningful, computers and
terminals share a common protocol (i.e., a set of
agreed upon conventions). However these protocols
have addressed only the problem of communication on
the same network.”
The paper describes the new set of issues that had
to be considered when creating a protocol that would
make it possible to have communication across diverse
packet switching networks. “Even though many dif-
ferent and complex problems must be solved in the
design of an individual packet network,” Cerf and
Kahn write, “these problems are manifestly com-
pounded when dissimilar networks are intercon-
nected.”
17
“Issues arise,” they continue, “which have no
direct counterpart in an individual network and which
strongly influence the way in which internetwork
communication can take place.”
18
They introduce the
concept “internetwork” and they recognize the difficul-
ties that have to be resolved to accomplish not only
connection between two networks, but an internetwork
communication that would allow any and all diverse
packet switching networks to be connected and to
provide the ability to have computers and users com-
municate with each other.
Their seminal paper outlines a number of ways
that packet switching networks may differ, and consid-
ers alternative ways to interface the diverse networks.
19
Most importantly, the authors propose that the
preferable solution will be to develop a common
protocol that can be used in the different networks that
Page 37
agree to communicate.
20
They minimize the role that
will be played by the gateway computer which will
provide the interface between two different networks.
Recognizing that they will be providing a means for
networks “under different ownership to interconnect,”
they emphasize that “the interconnection must pre-
serve intact the internal operation of each individual
network.”
21
The link that will connect two different networks,
they call a black box or a gateway. “We give a special
name to this interface that performs these functions
and call it a gateway,” they explain. They assign to the
gateway the function of properly routing data.
They call their new protocol Transport Control
Protocol (TCP). With the architecture and protocol
design described in their paper, they solve the design
and other related problems of building an Internet of
different packet switching networks.
The significance of their achievement is that they
created a means for communication across diverse and
different packet switching networks. They, thereby,
increased the number of different computers and
different operating systems and most importantly of
different people who could communicate. Thus they
identified the principle which would make possible
communication across the boundaries of different
packet switching networks. This principle was to
provide for the autonomy of the networks that joined
together.
The important aspect of TCP was to remove
constraints to communication among diverse and
different networks, and it has succeeded in a funda-
mental and important way.
Kahn and Cerf with the help of a number of
others, went on to develop the implementations for
TCP for a packet radio network, a packet satellite
network and to connect them all up with the ARPA-
Net, demonstrating that they worked.
22
The networks
were hooked up in 1975 and worked. Kahn says that he
cannot remember the exact day nor whether the packet
radio network or packet satellite network was first
hooked up to the ARPANet. “It should be like V-Day,”
he notes, but recalls, “When I was doing this, no one
else cared. It wasn’t viewed as that big a deal.” A
demonstration of the tri-network occurred on Novem-
ber 2, 1977, connecting up a moving van with a packet
radio terminal sending packets into the ARPANet’s
land lines and then via satellite to Norway and to
University College in London. The packets returned
via the Atlantic packet satellite network to West
Virginia, then to the ARPANet and then to Machine C
at UCLA’s Information Sciences Institute (ISI). Cerf
explains that “The packets took a 150,000-km round
trip to go 650 km down the coast from San Francisco
to Los Angeles,” Cerf recalled. “We didn’t lose a
bit.”
23
Then on January 1, 1983, there was a cutover
from the earlier ARPANet protocol NCP to TCP/IP on
the ARPANet.
24
And by Fall 1983, the ARPANet was
split into two different networks connected by TCP/IP,
into MILNET, an operational network for use by the
Department of Defense, and into the ARPANet, a
research and scientifically oriented network that was
functioning in an open environment. This was an
operational Internet, each different networks in their
own right, and yet also interconnected.
I have provided this brief account of the earliest
development of the Internet protocol TCP because it is
the development and implementation of TCP (now
called TCP/IP) which, as Dave Clark, another Internet
pioneer noted, is the glue connecting diverse networks
and diverse technologies; I would add, that it is also
the glue connecting diverse computers, diverse operat-
ing systems, diverse programs, and diverse people into
a functioning and unprecedented human-computer
communications system that spans the globe.
25
This is
the Internet which makes possible the diversity of
people from a diversity of networks who contribute to
the broad ranging discussion that occurs in USENET
newsgroups and on Internet mailing lists. And it is the
principle of recognizing and providing for the auton-
omy of networks and subsequently the autonomy of
peoples that makes a new form of communication
possible among the people on the Internet.
26
IV. – The Challenge of Internetting
In a mere 30 years we have come a long way
from the important discussion of communication and
decision-making made possible by human-computer
time-sharing systems in the 1968 article by Licklider
and Taylor. And it has taken an army of people, along
with their generals, to design, develop, implement, and
then test and spread the concepts and implementation
of internetting. This is, in an important way, a process
of removing the constraints to communication between
diverse and different networks and, therefore, between
diverse and different people from around the world.
Robert Kahn explains that his view of the net is almost
equivalent to the ether for speech, i.e., that it shouldn’t
put any constraints (so that) one could do with the
Page 38
Internet, in essence, what one could do with voice.
27
The Internet, however, is far more powerful.
This leads to the question how to protect and
preserve the Internet. The promise of the Internet is
that it makes it possible for people to participate in
interactive online communities where one can learn
fundamental lessons about human to human communi-
cation in the process of communicating online. More
importantly, the Internet can point the way toward
solving the problems that are encountered as it contin-
ues to evolve and scale.
In their 1968 article, Licklider and Taylor write
that they are deliberately putting their emphasis on
people and on how people communicate and how they
have observed that computer and time-sharing systems
make possible human to human communication. They
point out that they are not interested in just passing
information from person to person via a computer.
They don’t consider that communication, but merely
the passive transport of data. For them, communication
has to do with the creative process by which something
new and nontrivial emerges from the exchange of
ideas.
“We believe,they write, “that communicators
have to do something non trivial with the information
they send and receive.”
28
The importance of their premise is that it pro-
vides a yardstick by which to measure whether indeed
the human-computer internetworking system that has
grown and developed over the past thirty years is
making it possible for a more effective form of human
communication to occur.
29
Licklider and Taylor next examine how the
process of two people communicating takes place.
They propose that people have different models and it
is only when they are willing to allow the dialogue to
enable them to reexamine their models is communica-
tion actually taking place.
My study of online communication, and my
experience online and in meeting people in person
from online, however, leads me to propose that there
is a different paradigm for identifying if communica-
tion has taken place. My research has included a
number of different forms of early online communica-
tion.
30
Also I have discussed problems or concerns
online or in person with people I have met online.
What I’ve found is that it is through the free wheeling
and rambling discussion that the online medium makes
possible, that one can more thoughtfully consider
diverse views. The Internet helps to remove the con-
straints to communication, to make it possible to
explore what the underlying dispute or agreement is,
and then to determine the new view that will resolve
the issue in contention.
I am proposing that the broad ranging discussion
made possible by the Internet provides an environment
where such considerations can occur. This is possible
between two people as in email. Also other formats
such as USENET newsgroups or Internet mailing lists
can provide an environment where people with a
common interest, from a diverse collection of net-
works around the world, can participate in a discus-
sion. This helps to generate the diversity of the variety
of viewpoints that one has to consider to analyze a
question or problem. In this process the wide ranging
discussion made possible by the Internet is not limited
to two communicators, but can include a large and
almost unlimited number.
31
Licklider and Taylor’s article not only proposes
how two individuals or groups of individuals commu-
nicate, but it also raises the issue of how communica-
tion affects government and government decision
making. They explain that modern day governments
are often confronted with a large amount of data to
study and analyze. They propose that the modeling
process they have outlined as how communication
functions, is too expensive a task for governments to
undertake and thus government decisions are often
made prematurely. They describe how governments
often make policy decisions, without adequate study of
important data:
32
“It is frightening to realize how early
and drastically one does simplify, how prematurely
one does conclude, even when the stakes are high and
when the transmission facilities and information
resources are extraordinary.”
They then propose that in the future the opposite
may also be true. They predict: “But someday govern-
ments may not be able not to afford it.”
33
They explain that not only is a communication
process a cooperative modeling effort in a mutual
environment, there is also an aspect of necessary
communication with or about an uncooperative oppo-
nent.
34
They write:
35
“As nearly as we can judge from
reports of recent international crises, out of the hun-
dreds of alternatives that confronted the decision
makers at each decision point or ply in the “game,” on
the average only a few, and never more than a few
dozen could be considered, and only a few branches of
the game could be explored deeper than two or three
such plies before action had to be taken. Each side was
Page 39
busy trying to model what the other side might be up
to but modeling takes time, and the pressure of
events forces simplifications even when it is danger-
ous.”
Again the study I have done of the kinds of broad
ranging discussion that the Internet makes possible
leads me to propose that the problem is not modeling
toward decision-making. Rather that it is to find a way
to have the sufficiently broad ranging and often what
seems like irrelevant discussion that will make possi-
ble a broadening of the question that is being dis-
cussed, so that it becomes possible to clearly identify
the problem and then to determine the principles for
the decision.
V. – Two Examples of the Old Communi-
cation Paradigms and the New Competing
An example of an important government decision
that was made based on too limited communication
and discussion of the implications will perhaps help to
clarify how the old and new paradigms differ.
In the early 1990s, a decision was made by the
U.S. government to privatize the NSF backbone to the
U.S. section of the Internet. The decision, according to
the multiple authors of “A Brief History of the
Internet” was made in a series of NSF-initiated confer-
ences at Harvard’s Kennedy School of Government on
“The Commercialization and Privatization of the
Internet” and on the “com-priv” mailing list on the
net itself.
36
However, once the question was framed in
this way, the decision was already made and both the
discussion at the Kennedy School and on the com-priv
list was restricted to how to carry out the privatization.
Thus it provided no helpful perspective to either make
or evaluate the decision. The problem with this process
is that there is no welcoming of diverse views on the
basic problem and no discussion allowed with those
who disagree.
In contrast to the narrowly focused discussion on
the com-priv mailing list and at the Kennedy School
meetings, the National Telecommunications Informa-
tion Administration (NTIA) sponsored an online dis-
cussion on the broader issues of how to affect the
public policy goal of universal service, access for all
and similar topics.
37
This online conference which was
accessible via the Internet as a mailing list, and as
newsgroups available on the Cleveland Freenet and
other such community networks, led participants to
identify the question of whether or not the privatiza-
tion would facilitate access to the Internet for all to at
least email, USENET newsgroups, and a text based
browser. Out of the debate came the concern that it
was incumbent on the U.S. government to determine
that issue before carrying out an action that could deter
ubiquitous access for a long period of time or which
could cost a much greater amount of public funding
than if the government ownership of the NSF back-
bone was retained to facilitate a less expensive way to
provide this important public policy goal.
The NTIA online discussion did not have any
obvious effect on the U.S. government decision to
carry out the privatization. This was carried out by
April 30, 1995. However, the result that those at the
NTIA online conference predicted, that privatization
put off achieving the goal of universal access for all to
the Internet, has come to pass. Three years later only a
small percentage of the households in the U.S. and
mainly high income households, had access to the
Internet, despite the fact that almost 50% of U.S.
households had computers. And there have been esti-
mates that it will cost billions of dollars to connect up
certain public sector sections of the population to the
Internet, without even considering whether this will
further deter universal service and access for all goals
that are crucial public policy objectives
38
Also those
with access to the Internet are plagued by a slew of
unwanted junk mail and junk posts on USENET news-
groups that is some of the byproduct of the privatiza-
tion. This presents further obstacles to connection for
purposes of communicating via the Internet. And this
was one of the harmful effects of privatization pre-
dicted by those at the NTIA online conference.
39
A similar situation occurred again in 1998. The
U.S. government claimed that the longer term manage-
ment of certain essential functions of the Internet is a
problem that has to be solved. In a closed process,
without the broad ranging kinds of discussion that the
Internet makes possible, the U.S. government decided
to create a private corporation to whom it would give
important and invaluable public assets. These assets
effectively give control over the Internet to whoever
controls this private corporate entity.
The U.S. Executive Branch has been encounter-
ing opposition to its Internet privatization plan from
some sectors of the Internet community. It has re-
ceived very little support for its plan except from a
very small sector and from some corporate entities in
the U.S. and a few other organizations in the U.S. and
abroad including the Internet Society. The U.S. Con-
Page 40
gress has held hearings on the privatization process.
The Chairman of the House Commerce Committee
sent a letter to the Chairman of the U.S. Department of
Commerce and to the policy advisor to the President of
the United States asking for a number of documents
toward beginning an investigation into the process.
40
In
November, 1998, the National Telecommunication
Information Administration (NTIA) signed a Memo-
randum of Understanding with the private sector
corporation they created, ICANN (Internet Corporation
for Assigned Names and Numbers) providing for a
process to design and test a proposal for the new
organization. However, most of the activities of the
new organization were carried out in a secret way
where the decisions being made only reflect a very
narrow consideration of options.
41
Though the NTIA invited public comments on
several issues in this process, they have structured the
questions and the process for commenting in a way
that severely limited the range of discussion. For ex-
ample, the discussion invited in March of 1998 about
the Green paper plan for carrying out the privatization
of key Internet functions limited the focus of the
discussion and thus also of the range of opinions
gathered.
42
A mailing list called IFWP (International Forum
on the White Paper) was set up to discuss how to carry
out the privatization, much like the com-priv mailing
list that helped to carry out the privatization of the
NSF backbone to the Internet in the early 1990s. This
mailing list, like the former one, encouraged discus-
sion and support for the privatization, and in this way
limits the range of discussion that is needed to deter-
mine how to even identify the problems that need to be
solved.
Also the USENET discussion described in part II
of this paper shows how the broad ranging kind of dis-
cussion that the Internet makes possible can clarify the
essential question in a public policy issue.
VI. The Challenge for Internetting and
the Informational Public Utility
By solving the problem of how to make it possi-
ble for dissimilar networks to communicate, the
Internet pioneers have removed the constraints to
communication that the Internet makes possible in a
way that is both significant and surprising. They have
created a new ability to communicate for those who
gain online access to the Internet and USENET. Such
a communications advance was accomplished in part
by identifying the requirement that had to be met,
which was to not interfere with the autonomy of the
different networks and yet to make it possible for all
those who wanted to connect to be part of the Internet.
The design of the protocol TCP by Robert Kahn and
Vint Cerf and the work they did to implement it, along
with the contributions of many others from around the
world, is a very important and stupendous achieve-
ment. But the obligation to safeguard the autonomy of
the networks that make up the Internet continues. The
creation by the U.S. government of ICANN and its
proposed role as a decision maker to set policy for the
networks that make up the Internet is a very serious
departure from the fundamental principle that makes
the Internet possible.
The cooperative forms that have grown up as part
of the development of the Internet, like the RFC pro-
cess or the Internet Engineering Task Force and its
cooperative procedures, make it possible to protect the
autonomy of the diverse networks of the Internet.
Therefore, the same kind of cooperative online
processes that have evolved to support the autonomy
of the participating networks of the Internet, are still
needed to continue the growth and development of the
Internet today. Since the Internet makes a new form of
communication possible, this communication can help
to clarify the problems when they develop. Similarly,
the Internet can be helpful in the search for the solu-
tions. What is needed for problems like the one the
U.S. government has supposedly created ICANN to
solve, is to create or utilize forms that facilitate com-
munication. However, instead of the recognition that
this task is to improve communication between differ-
ent networks and different people, a structure is being
created to block communication and to mandate
decisions. Instead of ICANN providing for the needed
communication that will make it possible to solve
problems, a private corporate structure is being created
to constrain communication between the networks and
people on the Internet so as to be able to impose
decisions that have been created by unknown individu-
als and unknown processes and which are in the inter-
ests of a very small set of people.
However, there is a need to determine how to
remove the constraints to communication between
those administering the essential functions of the
Internet, and the people from the diverse communities
and diverse networks who are part of the Internet
community. How this is to be done needs to be studied
Page 41
and determined, but it involves study both of those
administering the essential functions of the Internet
and of the people and networks that make up the
Internet community today. To create a better interface
between these two entities, one must identify what the
problem is and formulate it in the way that networking
pioneers were able to clarify the problem of intercon-
necting diverse networks to create the Internet. Also
there is a need to examine whether to create a USE-
NET newsgroup or newsgroup hierarchy and to
determine how it might be helpful to carry out the
functions that are needed in assigning names and
numbers for the Internet. In general and where possi-
ble, decisions should be made at a grassroots level by
an open process involving those administering the
technical function in discussion with the Internet
community. This can only function if there is a struc-
ture that is open to all who want to participate from the
myriad of networks in the Internet community and
which can hear from others with concerns or problems
about the decisions that are to be made or have been
made. An online forum on USENET, where those
administering the functions participate would help
make it possible to bring up any problems, get help
clarifying them, and have the discussion analyze the
problems that have to be solved. However, for this to
function, there must be a way to protect the process
from those who are trying to gain commercial advan-
tage from the decisions, at the expense of what is in the
best interests of the whole Internet community.
Recognizing the social problems that would arise
and need to be solved when the network of networks
they were planning would be built, farsighted com-
puter pioneers like J.C.R. Licklider and H. Sackman
proposed the need to study and give proper attention to
public policy issues for the developing computer
utility.
At a conference on the Informational Public
Utility, held in Chicago, in 1970, Harold Sackman, ex-
plained why the concept of a public utility was an
appropriate concept for administering the network of
networks that they foresaw would develop. He ex-
plains:
43
The concept of public utilities is as old as
urban civilization. Recall the great irriga-
tion works of Egypt and Mesopotamia, and
the renowned highways and aqueducts of
the Roman Empire. The concept of public
utilities as we know them today emerged
with the advent of the industrial revolution
and western democracy. Many vital ser-
vices were at first privately owned, such as
transportation, communication, water sup-
ply, sanitation, power and light. The pres-
sure of growing urbanization created great-
er needs for adequate utilities. Widespread
abuses were uncovered under the protec-
tive umbrella of unrestricted monopolies
for private owners, with cutthroat competi-
tion among such owners to obtain exclu-
sive monopolies. At about 1840, a con-
certed revolt occurred at local governmen-
tal levels against the prevailing laissez faire
doctrine in England and America. After
many fits and starts, the modern concept of
the public utility emerged as a public
service typically (but not always) managed
by private enterprise under a franchise, and
under explicit public regulation by duly
constituted governmental authority.
Sackman goes on to describe the way that sound
regulation needs to be developed, which is through a
process of exploring what will be functional by setting
up a prototype and examining how it meets the re-
quired needs. He proposed having some finite process
of exploring whether a regulation would be helpful or
would need to be revised to meet the problems that
were encountered during the test case using it.
Sackman noted that there wasn’t at the time the neces-
sary experience in developing such regulations, but he
proposes the process needed to determine such regula-
tions:
44
These considerations converge into a single,
fundamental recommendation – the need for coopera-
tive, experimental computer utility prototypes to
formulate the problems, develop the techniques, and
gain the experience necessary for intelligent regulation
and growth of this new social force.”
Sackman raises the question whether the public
interest had to be considered “not merely the interest
of the computer industry, nor that of the communica-
tions carriers, nor that of governmental agencies, but
the interest of all the people?”
45
“It might be argued,” he continues, “that dedica-
tion of computer utilities to free and enlightened
knowledge in the public domain could lead to a wiser
and more enlightened citizenry, and to a higher stan-
dard of living for all through the release of latent
effective intelligence. It might further be argued that
such universalization of information services might
lead to greater individual fulfillment in a more humane
Page 42
world.”
46
He proposes the need for creative approaches to
the problem that encourages the active participation of
the citizenry in determining the solutions to the prob-
lems that the information utility will create.
What he proposes is similar to the theme of
others who spoke at this 1970 computer conference.
J.C.R. Licklider gave the keynote at the conference.
His talk raised the question of what the future impact
would be of the kind of network of networks that
would soon be a reality. Licklider predicted: “The
computer and information utility of the future may be
a ‘network of networks.’”
47
He also explains that this kind of network will
make it possible for computers to talk with one an-
other, and for people to talk with computers, and
through the computers and networks, for people to talk
with each other.
At the conference, Sackman warned how it
would be disastrous to leave the determination of
decisions about the developing network of networks to
the concern for commercial objectives. “If immediate
profits,” he wrote, “are the supreme end of all social
planning because no other serious contenders arise,
then the information utility could end up as the most
barren wasteland of them all.”
48
Clarifying the nature of the information utility,
Licklider explained:
49
An information utility is certainly a meld
of computation and communication. I think
it is made up of three parts computation
and one part communication. The computa-
tion parts are processing, storage, and
interaction between man and machine. The
communication part, of course, is transmis-
sion of information. Perhaps we should
recognize a forth ingredient, the informa-
tion itself.
Whether we agree or disagree with Licklider’s
component parts or his categories, or about which is
more appropriately considered computation or commu-
nication, Licklider’s conceptualization of the informa-
tion utility as the computer communications system of
the future, and hence of the Internet today, is quite
helpful.
The 1970 AFIPS conference with the numerous
talks about the importance of enlightened government
social policy to be developed to determine how the
information utility will be administered, is an impor-
tant document. It shows the concern and foresight of
computer pioneers like Licklider and Sackman. They
stressed the need for the understanding of how impor-
tant a responsibility it is for the computer science
community and for citizens to work for good social
policy to direct the development and administration of
a network of networks. They recognized that there was
a contest and that the outcome of the contest would
either lead to a great leap forward for mankind or to a
leap backwards, depending on whether the enlightened
government activity that was needed could be
achieved.
Licklider, describing how this choice hung in
balance, compared the problem to a switch. He
warned:
50
Thus though the crux is a switch, it is not a
switch in a level track. One branch goes
down, one up. It’s a choice between data
and knowledge. It’s either mere access to
information or interaction with informa-
tion. And for mankind it implies either an
enmeshment of silent gears of the great
electrical machine or mastery of a marvel-
ous new and truly plastic medium for for-
mulating ideas and for exploring, express-
ing, and communicating them.
Today we do indeed have the marvelous new and
truly plastic medium for communication that Licklider
predicted and we also have the responsibility of
determining the future of this important social and
technological treasure. Will we heed the warning of
Licklider and others of his generation who so clearly
saw the challenge, that the development of the Internet
presents to our society? Will the challenge be properly
taken up so we can indeed proudly welcome in the new
millennium? The Internet and the new means of
communication that it makes possible fortunately
provides us with the ability to meet the challenge.
Notes
1. JCR Licklider and Robert Taylor, “The Computer As a Com-
munication Device,” Science and Technology, April, 1968. Also,
In Memoriam: JCR Licklider, 1915-1990, Digital Systems Re-
search Center, Palo Alto, California, 1957. Online at:
ex.org/licklider.pdf.
2. “MEMORANDUM FOR: Members and Affiliates of the Inter-
galactic Computer Network. FROM: J.C.R. Licklider,” ARPA
Memorandum MAC-M-23, April 25, 1963. Online at:
https://
www.kurzweilai.net/memorandum-for-members-and-affiliates-of-
the-intergalactic-computer-network.
3. A URL for the discussion is at:
http://www.ais.org/~ronda/new.
papers/discussion.txt.
Page 43
4. This discussion was important in many ways as it involved a
number of people from diverse communities in a discussion of the
importance of and the need to support basic research. A second
reason this discussion was especially important is that the dis-
cussion was free wheeling. People were willing to cooperate in
exploring the issues raised.
5. Ritchie explained earlier in the post: “Rich Rashid was around
a couple of weeks ago, and said that there were 300+ employees
in MS research . There are roughly 1200 employees in Bell
Labs research, split approximately equally between physical and
information sciences. The company is committed to spending 1%
of revenues ($7.2B last reported quarter) on the activity … .”
6. See Michael Hauben, “Behind the Net: The Untold Story of the
ARPANet and Computer Science,” Chapter 7 in Netizens: On the
History and Impact of Usenet and the Internet for further descrip-
tions of the development of the Network Working Group and an
example of an early RFC. The distribution list of RFC 3 was: 1.
Bob Kahn, BBN; 2. Larry Roberts, ARPA; 3. Steve Carr, UCLA;
4. Jeff Rulifson, UTAH; 5. Ron Stoughton, UCSB; 6 Steve
Crocker, UCLA.
7. Robert Kahn, “Scanning the Issue: Special Issue on Packet
Communication Networks,” Proceedings of the IEEE, Vol. 66,
No. 11, p. 1303.
8. “An Interview with Leonard Kleinrock,” conducted by Judy
O’Neill, 3 April, 1990. Charles Babbage Institute, The Center for
the History of Information Processing, University of Minnesota,
Minneapolis.
9. Ibid.
10. Ibid.
11. From an Interview with Robert E. Kahn, conducted by Judy
O’Neill, on April 24, 1990, Reston Virginia, Charles Babbage
Institute, Center for the History of Information Processing, pp. 18-
21. Kahn Said:
“When I got there [DARPA] there was money budgeted for a
packet radio program, and I undertook to make it happen. The
skids were all greased for that. Part way through the first year of
the program it became clear to me that we were going to have to
have a plan for getting computer resources on the net. In 1973,
mainframe computers were multi-million dollar machines that
required air-conditioned computer centers. You weren’t going to
connect them to a mobile, portable packet radio unit and carry it
around.”
“So my first question was ‘How am I going to link this packet
radio system to any computational resources of interest?’ [Kahn
had just succeeded in solving that question with the ARPANet at
the ICCC72 show]. Well, my answer was, ‘Let’s link it to the
ARPANet.’ Except that these were two radically different net-
works in many ways. I mean, all the details were different. I don’t
mean conceptually they were different. They were sort of the
same genre. Just like, say Chinese and Americans are of the same
genre except one speaks Chinese and one speaks English, one
lives on one side of the world, one lives on the other side, they go
to sleep during your daytime, etc. The details of the two networks
were rather different. The ARPANet ran at 50 kilobits per second
and the packet radio system ran at 100 or 400 kilobits per second
One had thousand bit uncoded packets; the other had two thou-
sand bit packets which could be coded. The ARPANet assumed
that once you sent something it was delivered with a hundred
percent reliability. The other assumed that much of the time you
would never get anything through even though the system was
working. The protocols that were designed for the ARPANet
wouldn’t work over the packet radio net because when a packet
entered the packet radio net, the only thing the ARPANet would
have told it was where it came from but not where it was going.
So the packet radio net had no further information to know where
to route it. If a packet got lost along the way, the ARPANet hosts
would come to a halt. Well, in a radio net you can get interference
and so some loss is natural So we really had to rethink literally the
whole issue of host transport protocols. Vint Cerf and I jointly
came up with the TCP/IP concept as a new transport mechanism
as part of an architecture for internetworking. DARPA then gave
a contract to Vint at Stanford to actually implement the TCP/IP
concept - along with small efforts at BBN and at University
College London. Vint had the lead for developing the specifica-
tion.”
12. Katie Hafner and Matthew Lyon, When Wizards Stay Up Late:
The Origins of the Internet, New York, 1996, p. 223.
13. Ibid.
14. Ibid.
15. Vint G. Cerf and Robert E. Kahn, “A Protocol for Packet Net-
work Intercommunication,” IEEE Transactions on Communica-
tions, Vol. Com-22, No. 5, pp. 637-648. The authors called the
protocol TCP in their paper (Transport Control Protocol), but later
a part of the protocol was split off into a separate protocol and
called IP (Internet Protocol), and the name for the protocol then
became known as TCP/IP. Online, for example, at:
.cs.princeton.edu/courses/archive/fall06/cos561/papers/cerf
74.pdf.
16. Ibid., p. 637.
17. Ibid.
18. Ibid.
19. Ibid., p. 338.
The authors write: “It would be extremely convenient if all the
differences between networks could be economically resolved by
suitable interfacing at the network boundaries. For many of the
differences, this objective can be achieved. However, both eco-
nomic and technical considerations lead us to prefer that the
interface be as simple and reliable as possible and deal primarily
with passing data between the networks that use different packet
switching strategies.”
20. Ibid., they explain the rationale for their choice: Their con-
clusion is, “We obviously want to allow conversion between
packet switching strategies at the interface, to permit interconnec-
tion of existing and planned networks. However, the complexity
and dissimilarity of the HOST or process level protocols makes it
desirable to avoid having to transform between them at the
interface, even if this transformation were always possible. Rather
compatible HOST and process level protocols must be developed
to achieve effective internetwork resource sharing.”
“The unacceptable alternative is for every HOST or process to
implement every protocol (a potentially unbounded number) that
may be needed to communicate with other networks. We therefore
assume that a common protocol is to be used between HOST or
processes in different networks and that the interface between the
networks should take as small a role as possible in the protocol.”
21. Ibid., p. 638.
22. Some of these others included Ray Tomlinson at BBN, Peter
Kirstein at University College, London, and dozens of graduate
students including Daryl Rubin.
23. John Adams, “Architects of the net of nets,” IEEE Spectrum,
Page 44
September 1996, p. 61. Adams writes: “Minicomputers were used
as gateways between networks. Owners did not need to alter their
networks, but hooked up to a black box to handle outside connec-
tions.”
On November 22, 1977 Vint Cerf with a crew of others demon-
strated a triple-network Internet. “Radio repeaters dotted the hills
around Menlo Park, so that a moving van with a packet radio
terminal could send Internet packets into the ARPANet’s land
lines and through satellites to Norway and University College,
London. The packets then returned through the Atlantic packet
satellite network to West Virginia back into the ARPANet where
they hopped to Machine C at UCLA’s Information Sciences
Institute (ISI) in Los Angeles. ‘The packets took a 150,000-km
round trip to go 650 km down the coast from San Francisco to Los
Angeles,’ Cerf recalled. ‘We didn’t lose a bit.’” (p. 61)
24. The cutover is described in the draft paper “From the ARPA-
Net to the Internet: A Study of the ARPANet TCP/IP Digest and
of the Role of Online Communication in the Transition from the
ARPANet to the Internet” at:
http://www.ais.org/~ronda/new.pap
ers/tcpdraft.txt.
25. In 1996, Adams reported that there were more than 94,000
networks connected as part of the Internet and the number was
growing exponentially.
26. In the Federal District Court Case on the Communications
Decency Act, Judge Dalzell issued an opinion where he noted the
autonomy of the users on the Internet and advised the U.S.
government of its obligation to protect the autonomy of the
common people as well as the media magnates. The Federal Court
Decision striking down the CDA for interfering with that auton-
omy, was affirmed by the U.S. Supreme Court.
27. Paraphrase of statement by Robert Kahn.
28. Ibid., note 1, p. 21.
29. See also J. C. R. Licklider, “Communication and Computers,”
in Communication, Language, and Meaning: Psychological
Perspectives, edited by George A. Miller, New York, 1973, pp.
205-6. Licklider writes: “The computer has not yet had much
effect upon human communication, but I think that in a few years
it will have a tremendous effect. I believe that people will com-
municate through networks of interactive multiaccess computers,
making use of programs similar to those already described as aids
to thinking variants of those programs designed to interact
simultaneously with two or more users.”
30. My research studies have included the follow: one of the
earliest online mailing lists on the ARPANet, the MsgGroup
mailing list from the 1975-1980 period; early USENET news-
groups from the 1981-1983 period; and ARPANet mailing lists
from the 1981-1983 period. See for example, “ARPANet Mailing
Lists and USENET Newsgroups: Creating an Open and Scientific
Process for Technology Development and Diffusion” at:
https://
www.ais.org/~ronda/new.papers/msghist.txt and “Early USENET
(1981-2) Creating the Broadsides for Our Day” at:
.ais.org/~ronda/new.papers/usenet_early_days.txt.
31. Sometimes the discussion on USENET can include over a
hundred different comments, often by 3/4 that number of people,
which leads to the kind of broad ranging perspective needed to
consider an issue. An example was a discussion on USENET
when the U.S. Congress passed the Communications Decency
Act. It had more than a 100 comments. Also when people who
have experience on USENET meet in person they often have an
easier time than other people would have exploring an issue where
they differ. The people on USENET have grown used to recogniz-
ing that differences are a treasure to explore rather than becoming
hostile to them.
32. Ibid., note 1, p. 24.
33. Ibid.
34. Ibid., p. 24.
35. Ibid., p. 25.
36. A Brief History of the Internet” by Barry M. Leiner, Vinton
Cerf, David D. Clark, Robert E. Kahn, Leonard Kleinrock, Daniel
C. Lynch, Jon Postel, Larry G. Roberts, Stephen Wolff.
https://
www.internetsociety.org/internet/history-internet/brief-history-
internet/. See also “Imminent Death of the Net Predicted!” Chap-
ter 12, in Netizens: On the History and Impact of Usenet and the
Internet by Michael Hauben and Ronda Hauben, IEEE Computer
Society Press, Los Alamitos, CA., 1997. (There is a draft version
of this book online at:
http://www.columbia.edu/~hauben/net
book/.)
37. The conference was the “Virtual Conference on Universal
Service and Open Access to the Telecommunications Network.”
See, Ibid., Hauben and Hauben, Chapter 11, “The NTIA Confer-
ence on the Future of the Net: Creating a Prototype for a Demo-
cratic Decision-Making Process” and Chapter 14, “The Net and
the Future of Politics: The Ascendancy of the Commons.”
38. See Netizens: On the History and Impact of Usenet and the
Internet, p. 216. Steve Wolff who was then head of the NSFNet,
at a meeting in 1990 about privatization, is quoted saying “it is
easier for NSF to simply provide one free backbone to all comers
rather than deal with 25 mid-level networks, 500 universities, or
perhaps tens or hundreds of thousands of individual researchers.”
The Report that was then online describing the 1990 conference
at the Harvard Kennedy School of Government noted that the
privatization would probably lead to only the wiring of the geo-
graphical areas where companies could be confident of high prof-
its, which would be large metropolitan areas with a high percent-
age of Research and Development facilities. This practice of only
providing access in areas that companies believed would be highly
profitable is known as cream-skimming. Thus the decision to
privatize was understood to be contrary to the public policy goal
of providing access for all to the Internet.
39. In “A Brief History of the Internet” the authors note that the
NSFNET program cost the U.S. taxpayer at least $200 million
from 1986 to 1995. That during “its 8-1/2 year lifetime, the back-
bone link had grown from six nodes with 56 kbps links to 21
nodes with multiple 45 Mbps links. It had seen the Internet grow
to over 50,000 networks on all seven continents and outer space,
with approximately 29,000 networks in the United States.” Similar
large amounts of taxpayer funds were spent for the development
of the ARPANet. Thus the goal of access for all to the Internet as
a new means of communication is a fitting obligation of govern-
ment in return for utilization of taxpayer funds to create the
ARPANet and the NSFNET.
40. See letters dated Oct 15, 1998 from Representative Tom
Bliley, Chairman of the House Committee on Commerce, to Ira
Magaziner, Senior Advisor to the President for Policy Develop-
ment and William M. Daley, Secretary of Commerce. Also see a
letter to Congressman Bliley at:
http://www.columbia.edu/~rh120
/other/letter_to_congress.txt.
41. See the Memorandum of Understanding (MoU) at:
https://
www.ntia.doc.gov/page/1998/memorandum-understanding-
between-us-department-commerce-and-internet-corporation-
Page 45
assigned-.
42. See NTIA website for the Green Paper discussion at: https://
www.ntia.doc.gov/legacy/ntiahome/domainname/proposals/co
mments/comments.html. The Green Paper can be seen at: https://
icannwiki.org/Green_Paper.
43. Harold Sackman, “The Information Utility, Science and
Society,” in The Information Utility and Social Choice, eds.
Harold Sackman and Norman Nie, AFIPS Press, Montvale, NJ,
1970, p.157.
44. Ibid., p. 158.
45. Ibid., p. 159.
46. Ibid.
47. J.C.R. Licklider, “Social Prospects of Information Utilities,”
in Ibid., note 43, The Information Utility and Social Choice, p. 18.
48. Ibid., note 43, Sackman, p. 144.
49.Ibid., note 47, p. 6.
50. Ibid.
EDITORIAL STAFF
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