CHAPTER 14
The Net and the Future of Politics:
The Ascendency of the Commons
By Michael Hauben
hauben@columbia.edu
"What democracy requires is public debate, and not
information. Of course, it needs information, too, but the
kind of information it needs can be generated only by
vigorous popular debate. We do not know what we need to know
until we ask the right questions, and we can identify the
right questions only by subjecting our own ideas about the
world to the test of public controversy. . . ."
(Christopher Lasch, "Journalism, Publicity, and the
Lost Art of Argument,"in Media Studies Journal
Winter, 1995, Vol 9 no 1, p. 81)
"Throughout American history, the town meeting has been the
premier, and often the only, example of 'direct democracy.'...The
issue of whether the town meeting can be redesigned to empower
ordinary citizens, as it was intended to do, is of vital concern for
the future."
(Jeffrey B. Abramson, "Electronic Town Meetings: Proposals
for Democracy's Future," Aspen Institute Communications and
Society Program)
I. Introduction
Democracy, or rule by the people, is by definition a popular
form of government. Writers throughout the ages have thought about
democracy, and understood the limitations imposed by various
factors. Today, computer communications networks, such as the
Internet, are technical innovations which make moving towards a true
participatory democracy more feasible.
James Mill, a political theorist from the early nineteenth
century, and the father of philosopher John Stuart Mill, wrote about
democracy in his 1825 essay on "Government" for that year's Supplement
for the Encyclopedia Britannica. Mill argues that democracy is the only
governmental form that is fair to the society as a whole. Although he
does not trust representative government, he ends up advocating it. But
he warns of its dangers,
"Whenever the powers of Government are placed in any hands
other than those of the community, whether those of one man, of a
few, or of several, those principles of human nature which imply
that Government is at all necessary, imply that those persons
will make use of them to defeat the very end for which Government
exists."(1)
Democracy is a desirable form of government, but Mill found it
to be impossible to maintain. Mill lists two practical obstacles in
his essay. First, he finds it impossible for the whole people to
assemble to perform the duties of government. Citizens would have to
leave their normal jobs on a regular basis to help govern the
community. Second, Mill argues that an assembled body of differing
interests would find it impossible to come to any agreements. Mill
speaks to this point in his essay:
"In an assembly, every thing must be done by speaking and
assenting. But where the assembly is numerous, so many persons desire
to speak, and feelings, by mutual inflammation, become so violent,
that calm and effectual deliberation is impossible."(2)
In lieu of participatory democracies, republics have
arisen as the actual form of government. Mill recognizes that an
elected body of representatives serves to facilitate the role of
governing society in the interests of the body politic. However, that
representative body needs to be overseen so as to not abuse its
powers. Mill writes:
"That whether Government is entrusted to one or a few, they have not
only motives opposite to those ends, but motives which will carry
them, if unchecked, to inflict the greatest evils...."(3)
A more recent scholar, the late Professor Christopher Lasch of
the University of Rochester, also had qualms about representative
government. In his essay, "Journalism, Publicity, and the Lost Art of
Argument"(4), Lasch argued that any form of democracy requires
discourse and debate to function properly. His article is critical of
modern journalism failing in its role as a public forum to help raise
the needed questions of our society. Lasch recommended the recreation
of direct democracy when he wrote,
"Instead of dismissing direct democracy as irrelevant to
modern conditions, we need to recreate it on a large scale.
And from this point of view, the press serves as the
equivalent of the town meeting." (5)
But even the traditional town meeting had its
limitations. For example, everyone should be allowed to speak, as
long as they share a common interest in the well-being of the
whole community, rather than in any particular part. One scholar
wrote that a "well-known study of a surviving small Vermont town
meeting traces the breaking apart of the deliberative ideal once
developers catering to tourism bought property in a farming
community; the farmers and developers had such opposed interests
about zoning ordnances that debate collapsed into angry shouting
matches." (6)
The development of the Internet and of Usenet is an investment in
a strong force towards making direct democracy a reality. These new
technologies present the chance to overcome the obstacles preventing the
implementation of direct democracy. Online communication forums also
make possible Lasch's desire to see the discussion necessary to identify
today's fundamental questions. Mill could not foresee the successful
assembly of the body politic in person at one time. The Net allows for a
meeting which takes place on each person's own time, rather than all at
one time.(7) Usenet newsgroups are discussion forums where questions are
raised, and people can leave comments when convenient, rather than at a
particular time and at a particular place. As a computer discussion
forum, individuals can connect from their own computers, or from publicly
accessible computers across the nation to participate in a particular
debate. The discussion takes place in one concrete time and place, while
the discussants can be dispersed. Current Usenet newsgroups and mailing
lists prove that citizens can both do their daily jobs and participate in
discussions that interest them within their daily schedules.
Mill's second observation was that people would not be able to
communicate peacefully after assembling. Online discussions do not have
the same characteristics as in-person meetings. As people connect to the
discussion forum when they wish, and when they have time, they can be
thoughtful in their responses to the discussion. Whereas in a traditional
meeting, participants have to think quickly to respond. In addition,
online discussions allow everyone to have a say, whereas finite length
meetings only allow a certain number of people to have their say. Online
meetings allow everyone to contribute their thoughts in a message, which
is then accessible to whomever else is reading and
participating in the discussion.
These new communication technologies hold the potential for the
implementation of direct democracy in a country as long as the necessary
computer and communications infrastructure are installed. Future
advancement towards a more responsible government is possible with these
new technologies. While the future is discussed and planned for, it will
also be possible to use these technologies to assist in the citizen
participation in government. Netizens are watching various government
institutions on various newsgroups and mailing lists throughout the
global computer communications network. People's thoughts about and
criticisms of their respective governments are being aired on the
currently uncensored networks.
These networks can revitalize the concept of a democratic
"Town Meeting" via online communication and discussion. Discussions
involve people interacting with others. Voting involves the isolated
thoughts of an individual on an issue, and then his or her acting on
those thoughts in a private vote. In society where people live
together, it is important for people to communicate with each other
about their situations to best understand the world from the broadest
possible viewpoint.
Public and open discussions and debates are grass-roots,
bottom-up development which enable people to participate in democracy
with enthusiasm and interest more so than the current system of secret
ballots allows. Of course, at some point or other, votes might be
taken, but only after time has been given to air an issue in the
commons.
II. The NTIA Virtual Conference
A recent example and prototype of this public and open
discussion was the Virtual Conference on Universal Service and Open
Access to the Telecommunications Network in late November 1994. The
National Telecommunications and Information Administration (NTIA), a
branch of the U.S. Department of Commerce sponsored this e-mail and
newsgroup conference and encouraged public access sites to allow
broad-based discussion. Several public libraries across the nation
provided the most visible public sites in the archives of the
conference. This NTIA online conference is an example of an online
"town meeting." This prototype of what the technology facilitates also
demonstrated some of the problems inherent in non-moderated computer
communication. The NTIA conference was a new social form made possible
by the Net and actually occurred as a prototype of one form of citizen
online discussion. It demonstrated an example of citizen-government
interaction through citizen debate over important public questions
held in a public forum with the support of public institutions. This
is a viable attempt to revitalize the democratic definition of
government of and by the people. This particular two-week forum
displayed the following points:
1) Public debate making it possible for previously unheard voices to be
part of the discussion
2) A new form of politics involving the people in the real questions
of society
3) The clarification of a public question
4) The testing of new technological means to make more democracy
possible.
Following is a case study of the archives of this prototype
conference, including some analysis for the future.
David J. Barram, the Deputy Secretary of the U.S. Department
of Commerce, closed the National Telecommunications and Informa-
tion Administration's (NTIA) (8) Virtual Conference on Universal and
Service and Open Access by stating the conference was:
"...a tremendous example of how our information infrastruc-
ture can allow greater citizen participation in the develop-
ment of government policies."
To hear such a comment from a government representative is important.
Such a statement indicates that many users of the Net have demonstrated
to the U.S. government that they oppose the recent conversion of
the communications-based Internet into the commerce-based National
Information Infrastructure.
The goals of the two-week conference, were stated in the
Welcoming Statement.(9) The Welcoming Statement promised to replace the
one-way top down approach with a new form of dialogue among citizens and
with their government.
Open discussion is powerful. Such exchange is more convincing then
any propaganda. The forums on "Availability and Affordability" and
"Redefining Universal Service and Open Access" demonstrated that the
solution of the so-called "free market" is not a correct solution for the
problem of spreading network access to all. Usually unheard voices
spoke out loud and clear; there is a strong need for government to assure
that online access is equally available to urban, rural, disabled or
poor citizens and to everyone else. The government must step in to
provide Net access in non-profitable situations that the so-called "free
market" would not touch. Non-governmental and non-profit organizations
along with community representatives, college students, normal everyday
people and others, made this clear in their contributions to the
discussion. Though the NTIA Virtual Conference was not advertised broadly
enough, the organizers did establish 80 public access points across the
U.S. in places like public libraries and community centers. This helped
to include the opinions of people in the discussion who might not have
been heard otherwise.
A. The Importance of the Internet to our Society
------------------------------------------------
The Internet and Usenet represent important developments in
technology which will have a profound effect on human society and
intellectual development. We are in an early stage of the development and
distribution of these technologies, and it is important to look towards
the future. Some areas of human society which these new communications
technologies are likely to affect include government, human communication
and community formation. Democracy is government by the people, and both
Usenet and mailing lists allow everyone to have speak out without the
fear that their voices would not be heard. Individuals can still be
uncooperative, but these new communications technologies make it possible
to have one's voice presented equally. These technologies could be
integrated with other online information and communication technologies
to make possible a true participatory democracy. This potential excited
several of the participants.
Many participants in the NTIA virtual conference recognized the
value inherent in these new communication technologies and discussed the
need for universal access to the technology. The Internet was identified
to be a "public good," worthy and necessary to be accessible to all of
the population and throughout the land. This led to the understanding
that it was important to make access equal across all stations of
society. Citizens living in rural areas, people with various handicaps,
or of low-income should have equal opportunity with everyone else to
access and utilize the Internet. These particular cases were described
and explored as being unprofitable for businesses to provide equal access
for equal payment. Businesses make profits off of the mass production of
like goods or services. Parts of society which cannot use the common
product wind up paying extra. This was seen as discriminatory by various
participants. The problems described included the high prices involved
with long distance phone rates which most rural inhabitants need to pay
to communicate with most other people. These rates would have to be paid
to connect to the closest Internet access phone number. Rural access
would be costly, as would access from territories such as the Virgin
Islands. Another concern was the extra cost to those with hardships to
gain access. People with handicaps would need to purchase expensive
input/output devices in order to compensate for their individual
disadvantage. Access is expensive, but so are computers and training.
Participants felt it important to make access to Internet accounts and
computers easily available.
The number of subscribers averaged about 400 people per
conference. The conferences sponsored a debate on the issues, and people
with different ideas contributed. However, there was a clear cry by many
participants that the U.S. government should stay involved with the U.S.
backbone of the Internet to best provide equal access and service to
individuals throughout U.S. society. One of the arguments in favor of
this understanding was that it was vital for people from all walks of
life and all possible backgrounds to be using the Internet. Only if there
is access for all can the Internet work as a medium of communication and
discussion, including all the differences, and diversity of the
population. A network only connecting a few types of individuals together
would not benefit society. The question was raised by one participant
whether we as a society could afford being split into two distinct
societies - those online and those not.
Following are general comments taken from the archives of the
NTIA Virtual Conference about the importance of the Internet to our
society. Subsequent sections will focus on particular topics discussed
during the conference.
1. The Benefits of the Net
--------------------------
From: Randolph Langley
I agree wholeheartedly - the Internet costs so little, and benefits so
many. As with the interstate highway system, it is a proper and
effective activity for the federal government. I believe most of the
citizenry would not care to see the interstate system given over to a
few large toll companies, and I believe the Internet will be on the
scale of economic and cultural benefit as the interstate system.(12)
From: Bob Summers
In order for the nation to access a common pool of information, such as the
library of congress, an efficient system must be in place to handle the load
of thousands of library's and other users to access the information. Yes, I
believe that there will have to be an outlay of funds to provide such a
system, not to mention the cost of putting the information online. These
funds must come from the Federal government, since it is for the public.(13)
From: W. Curtiss Priest
Government should supply/support activities where there are
public goods (public information) and when the benefits of this
support exceeds the cost to we taxpayers.(14)
From: Wayne County RESA
The Net is certainly not free, I agree. We all pay to a certain degree for
it. I am a little concerned about the commercialism aspect of it, though.
I think if it is privatized we will see more ads. Seems logical. Why would
someone pay good money to be on the Net and not advertise their wares. I
imagine it is inevitable but I would like the inevitable forestalled or
better yet somehow modified so that information and the kinds of
information is not compromised.(15)
From: BNN Television
Public access is a 'public good', not only because it allows
people from disadvantaged backgrounds the opportunity to use new technology,
but also because it increases the collective pool of information from
which even newer technology is born. Analyze this increase from a business
perspective if you must-I'll keep on rooting for the future of my
species.(16)
From: Brent Wall
The draft financial plan for the Leon County Free-Net project, while
proposing a number of different financial opportunities to make universal
service a reality to the community, will emphasize an old notion
practiced for years in this and other countries: cross-subsidies. Based
on the view that citizen communication and education are public goods and
should not be constrained by cost of service pricing mechanisms, the
financial plan proposes that business uses and enhanced services shall be
charged a fee that underwrites the first Amendment communication
functions of the Net as well as its educational employment.
This entire argument hinges on defining communication and education (and
I recognize that there are grey areas that would need to be ironed out)
as PUBLIC GOODS. This is not, in my judgement simply a matter of
determining whether Net communication is "divisible" etc. as the economic
profession would tend to analyze the problem. It deals with fundamental
philosophies of the social value of education and communication in a
democracy. If, to email my County Commissioners on a topic that affects
me, I have to pay a charge that I really can't afford, while Mr. Thickwallet
has no such impediment, then this means something to democratic
participation in an electronic world.
This is nothing new: witness C-Span, local access channels, and the
like. If we adopt a concept and policy like the above, more and more
citizens, over time, would be able to join the virtual community as a
full member. To have this membership driven by one's personal income
will surely result in two societies that are separate and unequal.
Can we afford this future?(17)
From: Stephen Brenner
We are dealing with a major paradigm shift when it comes to this lateral
flow of communication and the kinds of community building processes and
empowerment that this can catalyze. We need to put some thought
into how a real democracy could function, given these new
communication tools.(18)
From: Lew McDaniel
In my opinion, information access is sufficiently important
to be a guaranteed right. By guaranteed information access, I mean
for K-12, adult education, health services, and government
access. Movies on demand, games, and electronic shopping
(ala the shopping channels) should be charged at an additional
rate.(19)
From: Dave W. Mitchell
I agree that the knowledge base of a society and the ability of
its citizens to use it will determine the ultimate survival of
free peoples.(20)
From: Daniel Lieberman
We are looking towards the future. Anyone who hopes to participate in
the society will need to have access. Banking,schooling,books, its all
coming very fast. Just think of the rate of change in the last five
years or the last six months on the WWW. Voters handbooks, policy papers
etc. How can one hope to be a knowledgeable citizen without access. The
hardware will trickle down like automobiles. But the communication links
must be available.(21)
From: Sean Connell
The Internet offers a chance for us to follow through on a promise of
democracy that was betrayed over two hundred years ago. Our
Constitution, clever as it may be, was written to *prevent* civic
action. [Jefferson] was the first to recommend public education, because he
knew that it was vital to a healthy democracy. We must all be
informed and capable of contributing to the governing of our country.
The public does not have the means to act in concert and it is not the
interest of the current power players to afford us those means. The
Internet ... is a means to create vocal, active, communities that
transcend race, geography, and wealth. It is entirely necessary that
we recognize this fact and make a stand now to maintain this highway
to real Democracy.(22)
From: Colette Brooks
And many of us feel that the Infobahn is not primarily a private preserve
but a national/world resource which should be extended to all, for reasons
already explored in other posts this week.(23)
From: Bill Russell
What SERVICES should be guaranteed to every citizen. The old definition
of universal service has been called POTS: Plain Old Telephone Service.
As I understand it, the NEED for this service was so great that it is
public policy that every one (hence universal) should have it.
It has been also called "life line service."
IMHO universal service needs to be defined as a set of SERVICES that
are so important to our civilization that they should be made
universally available. Foremost among them is POTS. Next is access
to a network that provides at least an e-mail bridge to the worldwide
Internet at an equitable price. It is just plain not fair for urban
cybernauts to pay zero while rural cybernauts pay ten cents per
minute for telephone connection to the net.(24)
2. The Cry for Equal Access and Universal Access
------------------------------------------------
Following are some messages from the conference demonstrating concern
that access to the Internet be available universally, with respect both
to access and to price.
From: Brent Wall
An early post to this group from an individual from the Anneberg NPR
group suggested that, as a beginning, universal access, as defined from
the consumer's and not the supplier's viewpoint, merely entails, at
present, a phone line to every home. The implicit definition of
availability in the Leon County library Tallahassee Free-Net adds
one important dimension on top of the phone line notion. It is the
expansion to as many homes as possible of the communication and
educational benefits of a community Net over the phone lines.(25)
From: Harvey Goodstein
Taking into consideration the needs and rights of deaf and
hard of hearing individuals in particular (and individuals with
disabilities in general).
That is, federal regulations on minimum standards are necessary to enhance
equal access for all.... Thus, universal service provisions should not
discriminate against individuals with disabilities (irrespective of their
financial status) who invariably would have to pay abnormally high costs
for technical connectivity.(26)
From: Ellen Davis Burnham
This whole segment of the conference is about "Availability and
Affordability" to all NOT just some that live in a largely populated area.
People in Mississippi NEED the Internet just like everyone, probably more
so than people who live in large areas with ready access to libraries or
any form of research. Should we teach just **SOME** of our children to
read, maybe just a few should learn Algebra, and heaven knows no one
needs to know grammar rules. We can't pick and choose who is allowed access
we live in a democratic society that says everyone is equal and should
receive equal access to schooling among other inalienable rights.
The rural area should be addressed first because we have such a hard time
to find access (affordable access). If you could just go into a school
one day and help students who are struggling to find the needed 12
sources for a research paper, students who know what they need is out
there SOMEWHERE if only they had access to it.
YES, WE MUST PROVIDE INTERNET ACCESS TO **EVERYONE**, not just to those
who are easy to put on-line.
The competition may be greater in larger cities BUT the need is not. I
don't mean to berate anyone but if you could only see first-hand the
great need in our schools you would understand. I teach in a school that
has only 3700 books total in the library. Our situation is extreme because
the school burned a couple of years ago. I try to help the students by
hunting for needed items on the Internet. Until I began teaching there
this year *ONLY* one student knew about the Superhighway.
What about ... the children who have parents that have never heard of
the Internet either. We have to start somewhere and I believe the
population of America as a whole is as good a place to begin as any.(27)
From: Lucy Co
Hearing the real-life experiences of people like Ellen Davis Burnham, who
wrote of introducing school children in rural Mississippi to the Internet --
is one of the best aspects of this conference. Helps ward off the tendency
to discuss concepts such as "availability" as though they were theoretical
only. Keep up the good work, Ellen -- and don't apologize for your
"preaching."(28)
B. Government as Producer and Disseminator of Information
----------------------------------------------------------
The U.S. government is a major producer of information in American
society, most of which is public and printed on paper. As a distributor
of that information, the government would save money if it distributed it
electronically and let the user decide whether or not to print that
information. Having handed over the Internet backbone to commercial
entities, the U.S. government no longer has the capability of
distributing that information without the increased cost of contributing
to some companies' profit margins. A U.S. government-run backbone would
have allowed the efficient distribution of governmental information
without the increased cost profits requires. U.S. citizens will now
have to pay a profit-making company overhead to access the very
information we pay for with our taxes. In any case, if the U.S.
government works towards providing governmental information and services
online, more incentive will exist for more of the U.S. population to get
connected to the Internet.
From: Carl Hage
Because the government would be the main beneficiaries of an *information*
infrastructure. The government is a major producer and consumer of
information, most of which is inaccessible to the public in practice.
Information without charge (other than low network charges). That means
every public library, school, government office, business or home could
have access to everything.(29)
From: Chloe Lewis
We might legislate that all public gov't information - stuff that The
Public has already paid for and usually has a right to, if near enough
a G-Doc depository - be made available to anyone with email. This will,
if done with common sense, reduce the expenses of both the government
agencies involved and of anyone who needs frequent access to government
publications. This is an obvious reason for schools and libraries
to have Internet access, and a reason for citizens and businesses
to acquire it.
The US has been subsidizing access to paper information, for the sake
of knowledge and self-government; we have found a more efficient way to
provide this information; where possible, we should subsidize this more
efficient way instead. It isn't as whizbang attractive as giving
everyone realtime video, but it would be useful immediately.(30)
From: Carl Hage
The largest single producer of information is the federal government,
most of which is public. Although these days virtually all documents
are produced in electronic form on a word processor, etc., very little
of the information is available in electronic form. Nearly all information
is distributed in paper form, typically obtained by calling over
a telephone. A similar case can be made for state and local
governments.(31)
From: Susan Hadden
If the federal and state government would announce a policy of making
their services available in electronic form there would be a package
of stuff ... that should make the net worthwhile to most
people. (Examples: Renewing drivers' license, hunting licenses,
finding the right official for your problem the first time, getting
on-line help on your income tax where you didn't just talk to someone
but showed them the calculations in real time, etc.)(32)
C. Necessary for Knowledge of Why This is All Important
-------------------------------------------------------
Early in the "redefining universal service" segment of the
virtual conference, people started discussing how to determine access
rates. One participant, Bob Johnson, proposed the starting point
is to figure out first why it was important for people to have Internet
access. His point is important, and others echoed it throughout the
conference. It is necessary to understand why it is important for both
individuals and organizations in our society to have access to the
Internet for both its information and communication benefits. Another
participant, Carly Henderson, raised a parallel question
asking why access to public libraries is important. Part of the
debate taking place publicly was over a difference in views. One
view was that the USA is a democracy where everyone is equal and
should receive equal opportunities versus the understanding that
the USA is a nation of individuals and access should only be for those
who strive for it.
From: Bob Jacobson
An appropriate question is not how much a particular individual or
organization should pay for access to the Internet or its successors,
but why they should have access, individually and collectively? Once
you figure this out, and define access to suit, you can figure on
pricing. Everything else is premature, unless people get out their
basic premises on which they are operating.(33)
From: Carly Henderson
I agree with Bob; this is a very important question that deserves a well
thought out answer. Why should people have access to the Internet? In
response, I pose the question, why should every community have a library
and allow its citizens access to all that it contains?(34)
From: Robert J. Berrington III
But what I'm willing to bet is that most of the people that we're
talking about providing a service to haven't the slightest clue as to
what the Internet is.(35)
From: Martin Kessel
A final requirement for universal access is that people need to understand
what the Information Highway can do for them -- how it can benefit their
lives.(36)
D. What the Internet Can Do for People
----------------------------------------
The signficance of Internet access for all in society is not
obvious because it is a new way to think about communication between
people. Before the Internet and Usenet, most broadcast forms of
communication were owned and operated by large companies. Other more
democratic forms of broadcast which provide one-to-many communication
exist for small segments of the population in particular regions: public
access cable, various self-produced newsletters or zines, "pirate" radio
and so on. The Internet makes available an alternative to the corporate
owned mass media and allows a grass-roots communication from the many to
the many. As it has taken a struggle for an individual to be seen as a
information provider, it is not immediately obvious to all that it is
possible to speak out and have your voice heard by many people. It is
also important that people could express their views and be in contact
with others around the world who are expressing their views. Participants
in the virtual conference were active in defining their interest in
keeping the Internet protected from dominance by commercial interests.
Commercial information and communication is vastly different from
personal information and communication. Participants recognized this
difference, and voiced their opinion on how it is important to keep the
Net as an open channel for non-commercial voices.
The picture of the Internet painted by the U.S. government has
been one of an "information superhighway" or "information infrastructure"
where people could connect, download some data or purchase some goods and
then disconnect. This vision is one that is very different from the
current cooperative communications forums on Usenet where everyone can
contribute. Even worse has been the description by much of the news media
where people's contributions are misportrayed as pornography or otherwise
vice-related, such as bomb production or drug-related. The important
aspect of the Internet and Usenet is that they provide a place where
people can share ideas, observations and questions. The transfer of
information is secondary.
From: R. M.
Overlooked in the current free market vs regulated access debate is any
argument convincing me why the average American will want access to the net.
Apart from the "information elite" (most already on the net), I don't know
too many people interested in communications capability not already available
using existing infrastructures. How many people do you know, not associated
with research or education, who care about access to government information
repositories? Or virtual conferences?(37)
From: Dr. Robert LaRose
In response to Woody Dowling's comment that the average American is
not interested in advanced communications infrastructure, at least
not those who don't already have it.
Not so. We did a national survey a couple of years ago and asked
about interest in videotex, ISDN, etc., found interest levels far
beyond those of then-current penetration levels. Found the most
intense interest among low income homes, in fact, suggesting that it
is cost and not interest that holds them back. Want a killer
application for low income households? Email. Many can't afford
long distance rates, some move too often or have no home, can't keep a
phone line. . . The applications already exist, but the people
who need them most can't afford them -- or don't constitute an
attractive enough market.(38)
From: Curt Howland
While the inverse relation between cost and pervasiveness is certainly
true, I must take issue with comparing the Net to TV.
Such comparisons allow for the taking of information, but not for the
tremendous possibilities involved with ease of *providing* info. There
is no reason to think that a future Stephen Hawkings isn't sitting
right now in front of a boob-tube sucking down Mighty Morhpin Power
Rangers because there is no way for his ideas to be expressed.
Without the facility to put ideas out, with each person acting as a
information provider assumed from the outset, we are doing ourselves a
great dis-service.(39)
From: Don Evans
A two way street for all Americans.
not only should they be able to receive from the net, but they
also must be able to provide their unique information.(40)
From: Michael Hauben
I. Universal Access Basic Principles
In order for communications networks to be as useful as possible, it is
necessary for it both to
A) Connect every possible resource and opinion,
B) Make this connection available to all who desire it.
A and B call for Universal Interconnection, rather than Universal Access.
The usage of "interconnection" highlights the importance and role of
every user also being an information provider. The term "access" stresses
the status-quo understanding of one-way communication, the user accesses
information that other "authorized" information providers make available.
This is the old model. The new model is of interconnection of many
different types of people, information, and ideas. The new model stresses
the breakdown of old definitions of communication and information.
Diversity allows for both the increasing speed in the formation of new
ideas, and the ability for previously unauthorized ideas to have the
airing and consideration they rightfully deserve.
II. Definition of "Services" to be available on this Universal
Interconnection
The new era of interconnection and many-to-many communication
afforded by Netnews and Mailing lists (among other technologies) brings
to the forefront a model of bottom-up rather than top-down communication
and information. It is time to reexamine society and welcome the
democratizing trends of many-to-many communication over the one-to-many
models as represented by broadcast television, radio, newspapers and
other media.
As such, I would say it would be important to highlight, discuss
and make available interactive modes of communication instead of the
passive transfer of information. Thus I am suggesting emphasizing
of forms of multiple way of communication and broadcasting. Forms
currently defined by newsgroups, mailing lists, talk sessions,
IRC sessions, MOO experiences, and other forms of sharing and
collaboration. These type of forums are where this new technology
excels. Plenty of media exist which facilitates the passive
transfer of information and goods. (Such as mail-order, stores,
telephone orders, etc) It would be best to explore and develop
the new forms of communication which this new media facilitates,
and which was less possible and present in the past.(41)
From: B. Harris
Summary of the Affordability and Availability Conference
The Internet and the Global Computer Network are providing a very
important means for the people of our society to have an ability
to speak for themselves and to fight their own battles to better
the society.(42)
From: Eric Rehm
Conception of access, I would posit, demands a much more
interactive use of the medium and perhaps the bandwidth needs are
more balanced: This example can then be extended to any number of
community organizations with members as avid information
producers.
In other words, basic service based on enabling "many producers"
might actually prompt a larger share to be allocated to bandwidth OUT
of the home than that envisaged by the Baby Bells and cable companies.
It seems to me, in rural America, there would be even more fear
of not having ample "basic" bandwidth to be a producer because the
distance to such an "access point" might be enough to effectively
deny community production.(43)
E. Efficiency of Email vs Video, etc.
--------------------------------------
In the discussion about universal and equal access to the
Internet, access to live video and the problems it creates was
introduced. Some participants argued that "video on demand" would be a
resource hog, and again introduce inequality into the online world
based on who could pay, and also creating a different priority in use
of network bandwidth. One participant contributed a message titled
"Net Economics 101" which gave tables showing the relative sizes of
different forms of data. Carl Hage made his comparisons clear by
writing, "A single video movie is equivalent to 6 million people
sending a one page email message." He concluded his message by
writing, "Why should we provide subsidized video access to a few when
we could use those resources to provide textual information to millions?"
Another participant differed and stated that providing video is
important so that access can be offered to the percentage of the U.S.
population which is illiterate. A couple of other participants stated
that video has enormous educational expressive potential. It was
important that the virtual conference allowed for the presentation of
different points of views, as that assists in figuring out the best
way forward.
From: Debbie Sinmao
On Tue, 15 Nov 1994, Richard Civille wrote:
>
> At 2:26 PM 11/14/94 -0800, Michael Strait wrote:
>
> >I think the simple answer to that is: single-line telephone
> >service capable of supporting touch tone and computer modem exchange.
> >Tomorrow is something else, but that should be the minimum today.
>
> What would a basic basket of services be in five years? In ten? And, by
> what process do we change our minds and expand our definition?
Whatever the basket will be in 5, 10, etc years, it should not include Al
Gore's idea of video on demand...unless it is for educational uses--if
you want to see a movie, go to your nearest movie theater or rent a video
from Blockbuster.(44)
From: Robert J. Berrington III
I agree with Debbie. At the current date, we don't have the
technology to support such things. It may be 50 years down the road
before that technology is available. Why clutter up a system that can't
handle such a load.(45)
From: Rey Barry
> Date: Thu, 17 Nov 1994 14:56:57 CDT
> From: gunzerat@vaxa.weeg.uiowa.edu
> To: redefus@virtconf.ntia.docgov
> 2) To debbie: I think it's shortsighted to equate "video on demand," or
> video in any form in the new age with what we can presently pick up at
> Blockbuster. For that matter, to think in terms of video as a passive,
> "something to watch" form seems to me to ignore its potential.
>
> That's why I don't think it's right at this point to dismiss Al Gore; video
> has the potential to allow for perhaps even greater educational and
> expressive possibilities than text. To limit ourselves at the outset could
> mean missing out on the greatest possibilities.
Creative video is a neat concept. Thanks for bringing that up. The fear
that Gore is bursting with desire to sell out to commercial interests is
the opposite of what comes through when you talk to him or look at the
work he focused his life on.(46)
From: Ron Choura
Advanced telecommunications services should not be
legislatively mandated for inclusion in the definition of universal
service. Universal service funding of such services is not appropriate
unless and until a critical mass of demand develops. Inclusion of such
services in the definition would yield anticompetitive results, since
services typically included in universal service do not have all relevant
costs allocated to them.(47)
From: Carl Hage
One thing to keep in mind is that digital transmission of text, e.g.
email is very efficient. For each user who sends email instead of fax
or telephone call, hundreds of additional users can send email in
the transmission resource saved.
Access of gopher or www text is similar to email in efficiency. Pictures,
voice/audio and video are, of course, much more expensive.(48)
From: Carl Hage
But according to the polls, the public is skeptical about the ways in
which the industry is touting the NII and they see other more important
uses. With the focus on video entertainment, my fear is that the less
glitzy uses will be delayed and left out. Also, the focus towards
high-end technology is a diversion of resources which could be used
to provide low end data communications to all instead of video for
a few.(49)
From: Carl Hage
Here are some tables showing the relative sizes of data in different forms:
The following table gives a comparision of a page of text
(obtained from an OTA report on the NII) in various
forms, either in compressed or uncompressed ASCII text
(averaged), as a page of fax, voice where the text was
read aloud, or in video form where the speaker read the
information aloud.
Relative Sizes for Multi-Media Information
Text
Type Pages MB
Compressed Text 1 0.0011
Uncompressed Text 3 0.003
Fax Image 40 0.04
Fax Modem Transmission 270 0.27
Compressed Voice (8:1) 200 0.2
Compressed Voice (2:1) 800 0.8
Voice Telephone (64Kb) 1600 1.6
Low Quality VideoPhone (H.320) 3200 3.2
Commercial VideoConf 6400 6.4
High Q VideoConf (H.120 1.5Mb/s) 37000 37.5
Compressed Broadcast Video 167000 167
Uncompressed Video (currently used) 1100000 1100
The last entry of about one million to one is the size as used in an actual
NII sponsored video classroom, . Access for schools
costs $4000/mo for 1 video link or $8000/mo for 2, paid for by state grants.
An ordinary voice telephone call consumes more than 3000
times the data inside an email message (calls use 64Kb in two directions).
Fax images are about 50 times more than the equivalent compressed text in
disk storage space, but consume about 300 times the telecommunications
resources when trasmitted via modem, or 100 times if the text is
not compressed.
Comparisons of 1GB of Digital Information Number/GB
1 page documents 1000000
100 page documents 10000
Kodak Photo-CD pictures 1000
JPEG Images (640x480 @ 10:1) 10000
Minutes of Voice Telephone 400
1.44MB Diskette 700
CD-ROM 1.5
2 Hour Movies 0.2
Purchase cost of hard disk $500
Purchase cost of floppy disks $250
Equivalent of a 2 Hour Digital Video Movie
----------------------------------------------------------
1 page documents 6000000
100 page documents 60000
Kodak Photo-CD pictures 6000
JPEG Images (640x480 @ 10:1) 60000
Minutes of Voice Telephone 2600
Hours of Voice Telephone 43
1.44MB Diskettes 4200
CD-ROMs 10
GigaBytes 6
A single video movie is equivalent to 6 million people sending a
one page email message.
Why should we provide subsidized video access to a few when we could
use those resources to provide textual information to millions? For
example, we could make the federal register and congressional record
available to everyone for free rather than have to pay $375 per
person/year to access any part.(50)
F. Libraries as Points of Public Access?
----------------------------------------
Libraries were proposed as a central public location
where people could gain access to the Internet. This would be
especially helpful to those who cannot currently afford to buy a
computer. There was discussion about how the role of libraries
might change from a location where information is stored, to one
where information access is facilitated through training and
individual help from librarians.
There were problems inherent in suggesting libraries be the
public access point. First, library hours would limit when access
would be available for those without computers and Internet
accounts, and libraries might only be able to provide limited
access to the Internet - if, for example, they could only afford
the cheapest modems. One participant mentioned that his local
library did not receive its latest funding, because the bond
was voted down. This raises the issue of funding if libraries are
to take on the role of Internet access provider. Another participant
brought up the fact that since many communities do not have a
local library, those communities would also not have any public
access site if libraries were to be the only public sites for access to
the Net.
FOR: Libraries as universal points of access:
---------------------------------------------
From: Kathleen L. Bloomberg
Libraries are universal access points to information for school students,
faculty at higher education institutions, and the general public. Not
everyone will have a microcomputer and modem at home in the future just
like everyone doesn't have plain old telephone service now. Librarians
are trained in facilitating access to information and are an integral
part of the emerging information superhighway.
According to a recent survey by the National Commission on Libraries
and Information Science, 21% of the public libraries in the United States
are accessing the Internet now. That number is growing monthly. Most
academic libraries and many school and special libraries also are using
the Internet regularly to meet their patrons' needs.
From: Solomon Philip Hill
Until the time comes when everyone can afford a personal terminal of some sort,
I think that the community center or library model of access works pretty
well. This leaves open the question of training which seems to be the
least talked about, but possibly most important aspect here.(52)
From: Dave W Mitchell
It is indeed true that the public library model provides a
philosophical and structural underpinning, yet the immense
popularity of talk radio (for example) shows a strong
underlying hunger for communication of individual reactivity
and creativity. In its satisfaction may lie the tool wherein we
redefine the compact with one another on which this society
was founded.(53)
From: Susan G.
I agree -- the public library is definitely a good place to start for
public access. It isn't the only solution, but there is rarely just one good
answer to a complex problem. Rather multiple good answers.(54)
From: Carl Hage
Currently libraries pay substantial fees to obtain reference material
in print or microfilm form. Actually, due to budget problems, many
libraries, including my own, are cutting back on this material.
If this material were available electronically, then purchases of
microfilm, etc. could be discontinued and the money saved could be used
for hardware and network access fees.
I believe that better dissemination of information could be used
to provide more cost effective access for libraries, where the
equipment, software, and methods of access can be tailored to
the needs for libraries.(55)
From: Lew McDaniel
> I believe that better dissemination of information could be used
> to provide more cost effective access for libraries
The ideas which follow the above are good ones. To me,
they show the concept of "library" evolving from common
source of information and repository to "facilitator of
access" in addition to today's functions. Particularly if
all the have-nots are going to head for the library I-way
access point.
I see libraries, K-12, and higher education all becoming
significantly more competitive, more virtual, and less
corporeal if the I-way reaches fruition. Even though each
provides a great deal of value inappropriate to a
telecommunications line - social interaction, community
cohesiveness, etc.(56)
AGAINST: Libraries are not the solution of the access question:
---------------------------------------------------------------
Others disagreed that libraries could solve the problem of
universal access. They presented some of the problems libraries are
having even surviving and noted that there are many locations that do
not have libraries.
From: mtn
Much as I'd like to believe it, I do not feel that libraries solve the
access problem. First, access is already limited by the hours of the
library. In a world where success and (em)power(ment) may hinge upon
immediate access to information, it's tough to assume that people who must
schlep over to the library and wait in line for a 1200 baud (when I last
checked) modem and terminal are on an equal footing.(57)
From: Stephen Brenner
I like the library model as well. Unfortunately, our library bond went down
to defeat in the last election and they aren't likely to take on this role
without funding. In the meantime, providing free access to the Internet,
including public access terminals, is part of Oregon Public Network's
charter.(58)
From: Carol Deering
I just wanted to mention the large Indian reservation which surrounds our
town. A great many people who live there have no telephones and some
even no TV. I have seen mention in this conference of other rural
situations, but I wanted to be sure to include this type of rural
instance. There is no library service to this area, either.(59)
From: Marilyn Letitia Korhonen
I agree to the extent that schools and libraries will allow this. We do
not have a library in my local phone exchange, so that wouldn't serve my
area and many others. The schools would be an answer for some, but the
school in my district is not interested, even if I'll write grants for
them. They do not trust it, they can not see the usefulness in their
day-to-day lives, and they are simply not interested.(60)
G. Debate Over the "Free Market"
--------------------------------
A strong debate took place on both conferences over how Internet
access could be best deployed throughout society. Some people argued the
"market" would provide the best quality service to most people, while
others challenged the notion that "the market" could provide such access.
Therefore many said that it was important for government to play a strong
role in making access available universally. Those encouraging a
governmental role understood that the "market" would not work towards
providing access to those living in areas where access would be harder to
provide, or for those with special needs.
1. On the Need for a Government Role:
----------------------------------
From: Ron Choura
Now, however, there is near universal consensus that opening up these
markets to competition will lead to enhanced benefit for most consumers.
But, can we be sure that market forces alone will achieve the goal of
widely available, affordable services for all Americans? Is action by
state and federal governments needed? What should be done? ... States
must have the ability to ensure that high quality service is provided
in markets that are less competitive or attractive for
investment.(61)
From: Frank Whittle
The term "economic development" has become prominent in state
telecommunication policy during the last ten years as the states
battle to retain and attract industry. It appears from the
preliminary research that the issue of providing universal access
(services) has become less prominent in policy documents.(62)
From: Brent Wall
If one reads the testimony given at the hearings conducted on the NII and
the global infrastructure by the Dept. of Commerce, one can detect two
sense[s] of the terms "universal access" at work. The Motorolas, with
their pleas for a wireless world, and cable companies with their
arguments for phone service, and phone companies with their exhortations
for delivering cable service, one comes away with a sense that universal
access means: supply access--or the ability of service providers to
access the NII (whatever infrastructure this may turn out to be) and sell
their wares.
Yet, there is a second sense ascribed to these terms, one often advocated
by community-based advocates, almost invisible in the national
dialogues of service purveyors. And this is that universal access refers
to access to the net by all, rich and poor.
Given the tenor of the NII discussions I have monitored, there is a
threat that the latter meaning is being absorbed by the former.(63)
From: Henry Huang
The idea that the "free market" is going to solve all our problems is
a MYTH. Go back and look over the history of most of the major on-line
providers PRIOR to the recent big Internet expansion, and consider their
current policies regarding Net access. No one who values their time,
money, or access would seriously consider getting on the Internet through
ANY of the major services, be it Compu$erve, Delphi, Prodigy (HA!), or
America Online.
The reason for this is simple: each one of these services has either
restricted the Net services available (hence restricting your access),
and/or charges you way too much for it compared to some of the other
access providers currently around.(64)
From: Rey Barry
Provide any sort of datahighway with near-universal access and people
will spend money developing ways to make a living from it. The glory of
the system. Tailor the highway to commercial interests from the start and
you surely build in roadblocks to pro bono services, the danger of the
system.(65)
From: Paul Weismantel
Dr. Priest's observation regarding the Advisory Council is clear....
Business in general is frightened by the very underpinnings of Universal
Access, because it amounts to a mandate, which is usually a drain on
profits.
Unless we can approach the discussion so as to fit into the business
scheme (and that does not necessarily mean full recovery of investment in
all cases), some members of the council will prevail in pushing off this
issue by a lowest common denominator solution.(66)
From: Martin Kessel
There was strong sentiment that the competitive market alone will not serve
the nation's needs. As Steve Miller said, "The free market is like a ship
with 100 sails blowing full blast and no rudder. Public policy provides the
rudder."(67)
From: Richard M. Kenshalo
We can't be led to believe that market forces will eventually provide for
the investments necessary for rural America, where loop costs remain
extremely high. Without existing (and probably re-defined) price support
structures, and an expanded definition of Universal Service to include
guaranteed information access, we will truly develop a society of
information "haves" and "have-nots".(68)
From: Jeanne Gallo
We would like to urge the administration and congress to pass
legislation which mandates the setting up of community sites where
citizens of all ages, etc. can have access provided. This will mean that
funding will need to be available for setting up such centers with the
technology that is needed to be on-line and that universal access will
need to be built into any proposals, such as was done for universal
access to the telephone. Subsidies may be a "dirty" word in D.C. at this
moment, but they will be necessary if we are to include all of our
citizens in the technology of the future.(69)
From: B. Harris
Summary of the Affordability and Availability Conference
The territories are not naive in insisting that the information
infrastructure must accomodate both access and low rates. Without
both, the territories will receive no benefit and will in fact
find their needs increasingly marginalized.
General summary: Several people expressed concern that the
development of the NII has focussed on business interests and
economic development rather than on ensuring access for all
Americans. The theme the economic development will not by itself
bring universal service to reality surfaced repeatedly.(70)
From: Carl Hage
I certainly agree with your point, and I would use these examples as
proof that a free market does not exist. I don't think most people
fail to value their money, just that the big advertizing machines,
and the PC magazine-industrial complex have duped an uneducated public,
and an uneducated government.
Yes, the free market will *not* provide equal access to rural areas,
etc. However, the solutions for rural areas might be radically
different. It is least likely that there will be much of any competitve
market in rural areas, so co-ops, monopolies, etc. might be
required.(71)
2. Opposition to Government Regulation
--------------------------------------
From: Viraj Jha
>> While 'public access' is sometimes considered either a necessity or
>> a public good, what effects will the above choices make on a market
>> that is still in the early stages of development? Specifically, will
>> public access stunt market and technological development in the long
>> term?
>
>What does "stunt" mean in this case?
By 'stunt' I probably more accurately meant 'distort' -- in other words,
would the rate of technological development be slowed by such a policy?
Certainly industry leaders fear that strict regulation would hinder their
profit-maximizing activities; in high competition technology markets
these profits are often linked to innovation. Congressman Boucher in'92
agreed with Bell Atlantic that its deployment time for fiber optic lines
could be halved absent stringent line of business regulation. Might
similar regulations/subsidies for universal access not cause
technological stagnation?(72)
From: Christine Weiss
Another viewpoint to add to the discussion comes from John Browning in an
article from the Sept. '94 issue of WIRED:
"...universal service is a 1930's solution to a 21st century problem.
...the solution is Open Access."
In a nutshell, it seems that Open Access would ensure a competitive
marketplace, that would in turn keep costs low.
Another option, for what its worth...(73)
From: Carl Hage
I believe we can use the free market and competition to significantly
lower the cost to access the net and provide a wide variety of options.
There are a number of things that the government could do to enhance
the competition and available services which would cost very little.(74)
From: Stan Witnov
Dear Conferees,
Why are so many participants against unleashing American business
(AND it's stereotypical greed)in order to let the invisible hand lead us
to the most efficient use of resources. I certainly trust that our
government regulators and court system will move in at the appropriate
time and correct some of the "wrongs" which are inevitable (whether we're
under a government OR private enterprise umbrella).
I believe our great advantage here is to let venture capital risk
itself for a profit but in so doing create and market services which
increase user knowledge, accessibility, and the population of users.(75)
From: Jawaid Bazyar
In response to ab368@virgin.uvi.edu (Bruce Potter):
>To the NTIA, we ask careful attention to the equity issues of access, and
>a federal guarantee of access and availability.
Oh my, it looks like the Socialists have grabbed onto the Internet
as their next great crusade.
. . .
If you choose to live on an island in the middle of the ocean with a
small population, you can expect to pay a lot for high-tech
services.(76)
From: Curt Howland
There are left only the people making Universal Access in one form or
another happen, and those that just talk, begging the Big Friendly
Government to wait on them hand and foot.(77)
H. NTIA Conference as Prototype for Future Democracy
----------------------------------------------------
Some participants understood that the conference they were
participating in could be seen as a model of citizen participation in
government. They were thus thoughtful in considering the future and
how these technologies could be used. A participant from Boston suggested
it was important that permanent public access sites be established in
order for any policy decisions to happen.
From: Martin Kessel
Some participants questioned whether it will be truly feasible to put a
computer terminal in every home. However, there was strong agreement that
access should be available at public sites, such as libraries, schools, and
other community places. This would be an extension of the model used by the
NTIA in holding this Virtual Conference, noted Michelle Johnson, a reporter
for the Boston Globe. Federal help is needed to provide libraries with
resources and technical expertise.(78)
From: Carl Hage
Thank you for the opportunity to participate in this discussion, and provide
my input into the shaping of the future information age in America. I
believe that using the Internet offers the potential to obtain high
quality information needed for proper decision making, as well as
improving the access of the government to the public.(79)
From: Hubert Jessup
Reading the discussion of the past two days about redefining universal
access has confirmed our conviction that public access sites are not just
important for this virtual conference but are needed as a permanent
aspect of the development of the NII. Typically, only universities and
certain businesses have Internet access. For the average American, these
forms of access are far too limited. Consequently, citizens have
little experience with the net and understanding of what is at stake in
its development. Also, basic computer skills--even as simple as logging
on and typing a message--are lacking for most Americans.
What is needed in our opinion is on-going, institutionalized public
access sites. We think these should be based in a variety of community
based institutions, including the public libraries, public schools, and
public access cable centers. These sites need equipment, Internet
connection, staffing, and basic operating support. And, of course, these
sites need funding. . . .
If we as a country do not develop a permanent, institutionalized and
consistently supported system of public access sites, the NII will
develop quickly among the current information "haves" but will totally
leave behind the vast majority of Americans who are information "have
nots". Facing this same situation concerning literacy in the early part
of the 19th century, the response by public spirited Bostonians was the
development of funding for the first public schools and public library in
America. Soon, these institutions were quickly adopted by every city and
town in America. Now, with a new technology and a new type of literacy,
we as Americans should strive to expand our democracy by developing
public access sites on the NII.
I. Importance of Need for Time to Learn at Own Pace
---------------------------------------------------
Paying for access limits what someone will do online. First it
limits how much an individual can care to learn, as the time spent
will be costly; people will be selective in what they attempt to
learn. Second, it is hard for people to take the time to be helpful to
others when they are paying by the hour. The Internet and Usenet have
grown to be such a cooperative community because there was no price
tag on the cooperation. It will be a step backward to have to pay to
access these communities. Individuals should be honored for their
contributions to the Net, and not expected to pay.
From: A public access site in Seattle
Obviously, SCN (Seatle Community Network) has been wonderful, since it has
allowed me to learn at my own (slow!) pace, without worrying about
"wasting money". I am presently on NW Nexus, since I purchased the
Internet Starter Kit which came with a coupon for 2 free weeks. I
am continuing to pay for it, for a while, because it allows so much
more opportunity to learn all the plusses of the Internet. . . .
I am willing to pay the monthly fee for a short time, but unfortunately, I
am not in a financial position to be able to continue at this rate for
very long. It seems a shame that those of us who are not "well off" cannot
reap the benefit of the whole Internet. I am grateful that SCN is there
for us.(81)
From: Henry Huang
Hence, in limiting my time, you limit the quality of my posts, and hence
the general quality of the discussion.
Many of the people who would want or NEED such free/cheap access
are newbies -- and hence EXACTLY the sort of people who WOULDN'T
have the experience, knowledge, or time necessary to overcome the
limits on their access. The less access you provide a person
with, the more trouble that person has to go through JUST to get
UP to a sufficiently useful level.(82)
From: Sean Connell
An open communication infrastructure will allow children ample
opportunity to explore and increase their knowledge at a pace
with which they are comfortable.(83)
J. Need for openness because of development via open and free standards.
------------------------------------------------------------------------
The Internet has developed out of connecting networks together
based on open and available standards. These protocols were developed
by many people over the ARPANET and Internet. Commercial development is
usually proprietary and closed. The Internet will develop much slower
if the pressure towards commercialism is allowed to overwhelm the
open and cooperative culture of the Net.
From: Henry Huang
The NII is NOT a harbringer of change ... the Internet WAS -- hence
this conference (run using list server software on a UNIX box, and
sent mostly over Internet links).(84)
From: Henry Huang
Now look at the development of the Internet. Even with the astonishing
growth of the World Wide Web and Mosaic (and perhaps soon Netscape),
much of the Net is STILL ruled by text-based standards first set down
perhaps a decade or more ago. The vast majority of E-mail is STILL text
In fact, E-mail and News are often cited as two of the most useful services
offered by the Net, despite their clunkiness. As quirky and outdated as
they are, they still WORK -- more to the point, everyone HAS them. If
everyone had a different format for E-mail messages, no one could
communicate with anyone else -- thus defeating the very purpose of E-mail!
Even more important, many of the standards adopted by the Internet are
OPEN standards, freely available to anyone who's interested in modifying
or improving them. Compare this to companies which charge you an arm
and a leg for their proprietary code. Now, which one do YOU think people
will be more willing to work with, and improve?
What no one seems to realize is that the Net is anything BUT a
commodity -- it's a means to an end. And that end is not profit, but
*GLOBAL COMMUNITY*.
If we treat the Net as a commodity, then inevitably that's what it's
bound to become -- a balkanized, divided, proprietary collection of private
networks which neither know nor care about the existence of the others.
It would be like a giant version of Compu$erve, only many times worse.
And in the end, by putting walls and barriers between the very users
who need to communicate with each other, they will have eliminated the
sole reason for their own existence -- as a means to COMMUNICATE, quickly
and efficiently. And when that happens, either they will die, or the
future which they (and all of US) sought to promote will be relegated
to obscurity.
And that would be an absolute shame.(85)
From: Carl Hage
How can we devise incentives for investment in technologies for the
"last mile" to the home?
The key to an investment in products needed and availability at
a mass produced low price, is the establishment of standards and
a detailed goal.
If there is an agreed upon standard and a large market, then a number
of companies will build very low cost products designed for high
volume sales. If the standard is not agreed upon, and/or deployment
is uncertain, then there may not be cost effective products available.
The best way to establish standards and then insure there is a rich
market of supporting products is to have open, public domain standards,
with public domain reference implementations and test software.
The Internet standards established by the IETF are a good example.
All the specifications are available electronically and free to the
public. In order to be adopted, there must be a working implementation,
and typically there was a public domain version available as a starting
point and as a comparison.
Part of the research money for the NII could go toward producing
some competing designs for these technologies, which could result
in a public version of the specifications, and a sample reference
design. Also, research money could go to produce testing software and
an interoperability laboratory. Vendors who produce chipsets and
boards can take the standards and reference implementation and use
that as a basis for a specific product, and could then make use of
the test suites and interoperability laboratory.
Public funding for the establishment of the standards, reference
implementation, and test suite would eliminate many interoperability
problems, and would yield low cost products very quickly, as each
vendor would not need to duplicate this basic research. The money
saved in lower cost product availability for the government's
internal use would more than pay for the investment in a publicly
available technology.(86)
=================================================================
III. Conclusion
Because the NTIA conference was held online, meant that
many more points of view were heard than is normal. Prominent
debates included that of encouraging "economic development"
versus mandating "universal service" and depending on the "free
market" versus recognizing the need for government regulation to
make access available to all. Another issue raised was that the
NII will be an extension of the Internet and not something
completely new. As such, it is important to acknowledge the
origin and significance of the Internet, and to properly study
and understand the contribution the current global computer
communications network represents for society. Many who
participated in the online conference expressed the hope that
the government would be helpful to society at large in providing
access to these networks to all who would desire this access.
Despite the many objections to privatization of the NSFNet expressed
during the NTIA conference in November, 1994, the public NSFnet (National
Science Foundation Network) was put to death quietly on May 1, 1995.
Users heard about the shut down indirectly. Universities and other
providers who depended on the NSFnet might have reported service
disruptions the week or two before while they re-established their
network providers and routing tables. No announcements were made about
the transfer from a publicly subsidized U.S. Internet backbone to a
commercial backbone. The switch signaled a change in priorities of what
the Internet will be used for. May 1, 1995 was also the opening date of a
national electronic open meeting sponsored by the U.S. government on
"People and their Governments in the Information Age." Apparently the
U.S. government was sponsoring this online meeting from various public
access sites, and paying commercial providers in the process. Something
is deeply ironic in this government-mandated change to increase
government expenses.
But also, on May 1, 1995, there was a presentation at a branch of
the New York Public Library which focused on the value of the Internet
and Usenet as a cooperative network where people could air their
individual views and connect up with people around the world. The
Internet and Usenet have provided the means for new voices to be heard
without being overwhelmed by the more established voices of society. This
May First, traditionally a people's holiday around the world, the domain
of the commons was opened up to the commercial world. But the commercial
world already has a strong hold on all other broadcast media, and these
media have become of little or no value. The Internet has been a social
treasure for people in the U.S. and around the world. It is important to
value this treasure and protect it from commercial interests. As such,
this move by the U.S. government is disappointing, especially considering
the testimony presented by many Internet and Usenet users who
participated in the November 1994 NTIA Virtual Conference on Universal
Service and Open Access to the Telecommunications Network.(87)
In order to make any socially useful policy concerning the
National Information Infrastructure (NII), it is necessary to bring the
greatest possible number of people into the process of discussion and
debate.(88) The NTIA online conference is a prototype of possible future
online meetings leading to direct democracy. There are several steps that
need to be taken for the online media to function for direct democracy.
First, of all, it would be necessary to make access easily available,
including establishing permanent public Internet access computer
locations throughout the country along with local phone numbers to allow
citizens to connect their personal computers to the Net. Secondly, it is
wrong to encourage people to participate in online discussions about
government policy, and then ask them to pay for that participation.
Rather, it would be important to be able to figure out some system of
paying people who participate in their government. Payment for
participation is not an easy issue to decide, but it is a necessary step
forward in order to facilitate more participation by more people.
The online archives of the avail forum and the redefus forum provide
very important reading. It would be valuable if they were available in
print form and available to those involved with policy decisions on the
NII and for people around the U.S. and the world who are interested in
the future of the Net. This online conference was an important landmark
in the study towards the development of the NII. However, it should not
only stand as a landmark, rather it should set a precedent for future
conferences which will hopefully start as the basis of a new social
contract between people and their government.
---------------------------------
Notes for CHAPTER 14
(1) Essays on Government, Jurisprudence, Liberty of the
Press and Law of Nations, reprint, Kelley Publishers,
New York, 1986, p. 8.
(2) Ibid., p. 6.
(3) Ibid., p. 13.
(4) "Journalism, Publicity, and the Lost Art of Argument,"
Media Studies Journal, Vol 9 no 1, Winter 1995, p. 81.
(5) Ibid., p. 89.
(6) Jeffrey B. Abramson's "Electronic Town Meetings: Proposals
for Democracy's Future," prepared for the Aspen Institute
Communications and Society Program.
(7) The Net is the Internet, Usenet, Mailing Lists, etc.
(8) The NTIA virtual conference was co-sponsored sponsored by the
National Telecommunications Information Administration (NTIA) and
the Information Infrastructure Task Force (IITF), as part of the
Administration's National Information Infrastructure initiative.
(9) The goals of the NTIA Conference were listed in chapter 15.
(10) From: Sean
Subject: Re: [AVAIL:41] my question
Date: Wed, 16 Nov 1994 00:33:24 -0500 (EST)
Message-Id: <199411160841.AAA27213@virtconf.digex.net>
(11) From: James McDonough
Date: Wed, 16 Nov 1994 09:49:40 -0500 (EST)
Subject: Re: [AVAIL:42] Re: my question
Message-Id:
(12) From: Randolph Langley
Date: Thu, 17 Nov 1994 09:27:51 -0500
Message-Id: <199411171427.AA91585@dirac.scri.fsu.edu>
Subject: [AVAIL:57] Re: my question
(13) From: Bob Summers
Date: Thu, 17 Nov 1994 17:27:09 -0500
Message-Id: <199411180135.RAA07684@virtconf.digex.net>
Subject: Re: [AVAIL:96] Re: my question
(14) From: W. Curtiss Priest
Date: Mon, 21 Nov 94 09:10:21 EST
Subject: Re: [REDEFUS:189] REDEFUS digest 29
Message-Id: <199411211811.KAA17129@virtconf.digex.net>
(15) From: wc_resa@server.greatlakes.k12.mi.us (Wayne County RESA)
Date: Mon, 14 Nov 1994 14:17:11 -0500
Message-Id: <9411141918.AA07357@server.greatlakes.k12.mi.us>
Subject: Re: [REDEFUS:17] Re: Public Access
(16) From: BNN Television
Date: Thu, 17 Nov 1994 18:20:01 +0001 (EST)
Subject: Re: [REDEFUS:37] Re: Public Access
Message-Id:
(17) From: Brent Wall
Date: Sat, 19 Nov 1994 11:22:46 -0500 (EST)
Message-Id:
(18) From: Stephen Brenner
Date: Wed, 16 Nov 1994 05:07:24 -0800
Message-Id: <9411161210.AA17284@efn.efn.org>
Subject: Re: [REDEFUS:31] Re: Public Access
(19) From: Lew McDaniel
Organization: WVU Computing Services
Date: Mon, 14 Nov 1994 14:55:34 EST
Subject: Re: [REDEFUS:15] Pilot Projects
Message-ID: <3A45E1049AE@wvuadmin3.csc.wvu.edu>
(20) From: Dave W Mitchell
Date: Mon, 14 Nov 1994 14:12:54 -0800
Message-Id: <199411142212.AA12401@ednet1.osl.or.gov>
Subject: Re: [REDEFUS:22] Re: Pilot Projects
(21) From: Daniel Lieberman
Date: Thu, 17 Nov 1994 14:11:03 -0800
Message-Id: <199411172211.OAA24888@ix.ix.netcom.com>
Subject: Competency and access
(22) From: Sean
Subject: A Plea
Date: Thu, 17 Nov 1994 23:00:28 -0500 (EST)
Message-Id: <199411180708.XAA21950@virtconf.digex.net>
(23) From: Colette Brooks
Date: Sat, 19 Nov 1994 09:30:16 -0800
Message-Id: <199411191730.JAA19829@well.sf.ca.us>
Subject: my 2$
(24) From: Bill Russell
Message-Id: <2ed3a9cf.ext23@ext23.OES.ORST.EDU>
Date: 23 Nov 94 12:45:00
Subject: Re[2]: [REDEFUS:68] Re: NTIA Virtual Conference universal
access.
(25) From: Brent Wall
Date: Sat, 19 Nov 1994 11:00:24 -0500 (EST)
To: avail@virtconf.ntia.doc.gov
Message-Id:
(26) From: HARVEY GOODSTEIN
Date: Thu, 17 Nov 1994 14:18:52 -0500 (EST)
Subject: Universal Service definition
Message-id: <01HJL7LBBLQQ01ERLS@GALLUA.BITNET>
(27) From: Ellen Davis Burnham
Date: Sat, 19 Nov 1994 22:09:22 -0600 (CST)
Subject: Re: [AVAIL:124] AVAIL digest 29
Message-ID:
(28) From: LucyCo@aol.com
Date: Sun, 20 Nov 1994 15:09:31 -0500
Message-Id: <941120150557_3543309@aol.com>
Subject: Re: [AVAIL:137] AVAIL digest 37
(29) From: Carl Hage
Date: Sun, 20 Nov 94 18:52:16 PST
Message-Id: <9411210252.AA20328@slick.chage.com>
Subject: Glasnost for the Information Age
(30) From: Chloe Lewis
Message-Id: <9411222159.AA07745@netmail2.microsoft.com>
Date: Tue, 22 Nov 94 14:00:29 TZ
Subject: the Internet's other ancestor
(31) From: Carl Hage
Date: Tue, 15 Nov 94 05:21:42 PST
Message-Id: <9411151321.AA18686@slick.chage.com>
Subject: Redefining Universal Service and Open Access
(32) From: Susan Hadden
Date: Thu, 17 Nov 1994 14:52:01 -0600
Message-Id: <199411172052.OAA23573@mail.utexas.edu>
Subject: Re: [REDEFUS:128] REDEFUS digest 14
(33) From: Bob Jacobson
Date: Mon, 14 Nov 94 22:04:12 -0800
Message-Id: <9411150604.AA25921@stein1.u.washington.edu>
Subject: Re: [REDEFUS:19] Re: Public Accesss
(34) From: Carly Henderson
Date: Thu, 17 Nov 1994 13:36:33 -0800 (PST)
Message-Id:
(35) From: Robert J. Berrington III
Date: Fri, 18 Nov 1994 11:11:42 -0500 (EST)
Subject: Public awareness
Message-Id:
(36) From: Martin Kessel
Date: Wed, 23 Nov 1994 15:29:57 -0500
Message-Id: <199411232029.AA16911@world.std.com>
Subject: BNN Cablecast on Universal Access
(37) From:
Date: Thu, 17 Nov 94 14:00:16 EST
Subject: universal access but not ubiquitous use
Message-Id: <199411172209.OAA20275@virtconf.digex.net>
(38) From: Dr. Robert LaRose
Date: Thu, 17 Nov 1994 15:03:37 EST
Subject: Re: [REDEFUS:123] universal access but not ubiquitous use
Message-ID: <224FE632CC5@tc.msu.edu>
(39) From: howland@nsipo.nasa.gov
Date: Wed, 16 Nov 1994 19:19:23 -0800
Message-Id: <199411170319.TAA11501@noc2.arc.nasa.gov>
Subject: Re: [REDEFUS:67] Re: Public Access
(40) From: Don Evans
Date: Mon, 14 Nov 1994 13:25:42 -500 (EST)
Subject: Universal Access...
Message-ID:
(41) From: Michael Hauben
Date: Tue, 22 Nov 1994 01:54:36 -0500
Message-Id: <199411220654.AA28036@merhaba.cc.columbia.edu>
Subject:Need to stress concept of active communication and interconnection
(42) From: BHARRIS@ntia.doc.gov
Date: Mon, 21 Nov 1994 16:04:59 -0500
Subject: Interim Summary for Availability List
(43) From: rehm@zso.dec.com
Date: Mon, 14 Nov 94 13:50:03 -0800
Message-Id: <9411142150.AA09999@slugbt.zso.dec.com>
Subject: Re: [REDEFUS:22] Re: Pilot Projects
(44) From: Debbie Sinmao
Date: Thu, 17 Nov 1994 13:17:18 -0500 (EST)
Subject: Re: [REDEFUS:40] Re: NTIA Virtual Conference KeyNote Address
Message-Id:
(45) From: Robert J. Berrington III
Date: Thu, 17 Nov 1994 13:30:11 -0500 (EST)
Subject: Re: [REDEFUS:115] Re: NTIA Virtual Conference KeyNote Address
Message-Id:
(46) From: Rey Barry
Message-Id: <199411172219.RAA15419@Hopper.itc.Virginia.EDU>
Subject: Re: [REDEFUS:133] REDEFUS digest 15
Date: Thu, 17 Nov 1994 17:19:34 -0500 (EST)
(47) From: Ron Choura 517-334-6240
Subject: NARUC Comments D.J Miller
Posting-date: Mon, 14 Nov 1994 15:37:00 -0400 (EDT)
(48) From:
Date: Wed, 23 Nov 1994 14:41:39 -0800 (PST)
Subject: What happens when usage expands?
Message-ID:
(49) From: Carl Hage
Date: Wed, 23 Nov 1994 16:33:17 -0800
Message-Id: <199411240033.QAA24975@netcom13.netcom.com>
Subject: Re: Comments to C. Hage concerns
(50) From: Carl Hage
Date: Thu, 17 Nov 94 19:31:52 PST
Message-Id: <9411180331.AA19584@slick.chage.com>
Subject: Net Economics 101
(51) From: Kathleen L. Bloomberg
Date: Tue, 15 Nov 1994 13:03:22 -0600
Subject: Universal access & libraries
(52) From: Solomon Philip Hill
Date: Mon, 14 Nov 1994 13:51:04 -0800 (PST)
Subject: Re: [REDEFUS:17] Re: Public Accesss
Message-ID:
(53) From: Dave W Mitchell
Date: Mon, 14 Nov 1994 08:17:20 -0800
Message-Id: <199411141617.AA25971@ednet1.osl.or.gov>
Subject: Statement
(54) From: msyssft!microsys!susang@uu6.psi.com
Date: 16-Nov-94 11:35
Message-Id: E0E6C92E01B361E1
(55) From: Carl Hage
Date: Thu, 17 Nov 94 14:14:54 PST
Message-Id: <9411172214.AA19457@slick.chage.com>
Subject: Re: [REDEFUS:19] Re: Public Accesss
(56) From: Lew McDaniel
Date: Fri, 18 Nov 1994 08:40:12 EST
Subject: Re: [REDEFUS:139] REDEFUS digest 16
Message-ID: <3FE206E223A@wvuadmin3.csc.wvu.edu>
(57) From: mtn@mtn.org (MTN)
Date: Tue, 15 Nov 1994 12:39:33 -0600
Message-Id:
Subject: Re: [REDEFUS:19] Re: Public Accesss
(58) From: Stephen Brenner
Date: Wed, 16 Nov 1994 05:07:24 -0800
Message-Id: <9411161210.AA17284@efn.efn.org>
Subject: Re: [REDEFUS:31] Re: Public Accesss
(59) From: Carol Deering
Date: Fri, 18 Nov 1994 09:33:14 -700 (MST)
Subject: rural areas
Message-ID:
(60) From: Marilyn Letitia Korhonen
Date: Fri, 18 Nov 1994 07:52:32 -0600 (CST)
Subject: Re: [AVAIL:100] Re: Rural areas
Message-ID:
(61) From: Ron Choura 517-334-6240
Subject: NARUC Comments D.J Miller
Posting-date: Mon, 14 Nov 1994 15:37:00 -0400 (EDT)
(62) From: Frank Whittle
Message-Id: <9411150254.AA51246@admaix.sunydutchess.edu>
Date: Mon Nov 14 21:53:09 1994
(63) From: Brent Wall
Date: Wed, 16 Nov 1994 19:39:09 -0500 (EST)
Subject: Universal Access--an Equivocation
Message-Id:
(64) From: Henry Huang
Date: Wed, 23 Nov 1994 12:52:37 -0500
Message-Id: <199411231752.MAA45745@fulton.seas.Virginia.EDU>
Subject: Some Thoughts on Public Access (and this Conference)
(65) From: Rey Barry
Message-Id: <199411172219.RAA15419@Hopper.itc.Virginia.EDU>
Subject: Re: [REDEFUS:133] REDEFUS digest 15
Date: Thu, 17 Nov 1994 17:19:34 -0500 (EST)
(66) From: Paul Weismantel
Date: Wed, 16 Nov 94 13:31:46 -0600
Message-Id:
Organization: NEC America Inc
Subject: Re: [REDEFUS:80] Re: NTIA Virt
(67) From: Martin Kessel
Date: Wed, 23 Nov 1994 15:29:57 -0500
Message-Id: <199411232029.AA16911@world.std.com>
Subject: BNN Cablecast on Universal Access
(68) From: RICHARD M KENSHALO
Date: Tue, 15 Nov 1994 08:16:08 -0800
Subject: Universal Service
Message-id: <01HJI2DC28PIHSJAJE@UA.ORCA.ALASKA.EDU>
(69) From: Jeanne Gallo (using BNN Television)
Date: Fri, 18 Nov 1994 12:22:53 +0001 (EST)
Subject: Community Centers
Message-Id:
(70) From: BHARRIS@ntia.doc.gov
Date: Mon, 21 Nov 1994 16:04:59 -0500
Subject: Interim Summary for Availability List
(71) From: Carl Hage
Date: Wed, 23 Nov 1994 18:27:53 -0800
Message-Id: <199411240227.SAA08168@netcom13.netcom.com>
Subject: Re: Some Thoughts on Public Access (and this Conference)
(72) From: Viraj Jha
Date: Wed, 16 Nov 1994 09:48:34 +0000
Subject: Re: [REDEFUS:37] Re: Public Accesss
Message-Id:
(73) From: Christine Weiss
Date: Thu, 17 Nov 1994 09:28:56 -0900 (AST)
Subject: Who will fund?
Message-Id:
(74) From: Carl Hage
Date: Thu, 17 Nov 94 12:23:44 PST
Message-Id: <9411172023.AA19431@slick.chage.com>
Subject: Re: Cheap Public Access
(75) From: Stan Witnov <74543.720@compuserve.com>
Date: 18 Nov 94 02:33:42 EST
Subject: FOUR DAY CONFERENCE THOTS
Message-ID: <941118073341_74543.720_EHH62-2@CompuServe.COM>
(76) From: Jawaid Bazyar
Subject: Re: Need for Federal Oversight of Access and Availability
Message-ID:
Date: Fri, 18 Nov 1994 18:34:41 GMT
(77) From: howland@nsipo.nasa.gov
Date: Wed, 23 Nov 1994 19:35:33 -0800
Message-Id: <199411240335.TAA13844@noc.arc.nasa.gov>
Subject: Re: [REDEFUS:253] REDEFUS digest 56
(78) From: Martin Kessel
Date: Wed, 23 Nov 1994 15:29:57 -0500
Message-Id: <199411232029.AA16911@world.std.com>
Subject: BNN Cablecast on Universal Access
(79) From: Carl Hage
Date: Tue, 15 Nov 94 05:21:42 PST
Message-Id: <9411151321.AA18686@slick.chage.com>
Subject: Redefining Universal Service and Open Access
(80) From: Hubert Jessup, General Manager at BNN Television
Date: Thu, 17 Nov 1994 11:20:11 +0001 (EST)
Subject: Need for on-going public access sites
Message-Id:
(81) From: Public Access Site
Date: Wed, 23 Nov 1994 12:46:30 -0800 (PST)
Subject: Affordability
Message-Id:
(82) From: Henry Huang
Date: Wed, 23 Nov 1994 12:52:37 -0500
Message-Id: <199411231752.MAA45745@fulton.seas.Virginia.EDU>
Subject: Some Thoughts on Public Access (and this Conference)
(83) From: Sean
Subject: Re: [REDEFUS:155] REDEFUS digest 20
Message-Id: <199411182309.PAA21212@virtconf.digex.net>
Date: Fri, 18 Nov 1994 15:01:16 -0500 (EST)
(84) From: Henry Huang
Date: Tue, 15 Nov 1994 22:04:37 -0500
Message-Id: <199411160304.WAA57037@fulton.seas.Virginia.EDU>
Subject: Re: [AVAIL:1] NTIA Virtual Conference KeyNote Address
(85) From: Henry Huang
Date: Wed, 23 Nov 1994 12:52:37 -0500
Message-Id: <199411231752.MAA45745@fulton.seas.Virginia.EDU>
Subject: Some Thoughts on Public Access (and this Conference)
(86) From: Carl Hage
Date: Thu, 17 Nov 94 23:00:22 PST
Message-Id: <9411180700.AA19595@slick.chage.com>
Subject: Comments on Susan G. Hadden Essay
(87) The NTIA Virtual Archives are available via the World Wide Web at
http://ntiaunix2.ntia.doc.gov:70/11s/virtual
(88) See the opening speech by C.P. Snow in Management and the Computer
of the Future, Martin Greenberger, MIT Press, 1962.
--------------------------------
Last Updated: October 15, 1995
===============================================================
This article is a draft chapter from Michael Hauben's
and Ronda Hauben's netbook
titled "Netizens: On the History and Impact of Usenet and the Internet."
*Commercial use is prohibited*
Please send us any comments about this draft. Send comments to
both hauben@columbia.edu and rh120@columbia.edu.