JCAHO Standards for Patient and FamilyEducation
Patient and Family Education and Responsibilities
PF.1 The
hospital plans for and supports the provision and coordination of patient
education activities.
PF.1.1
The hospital identifies and provides the resources necessary for achieving
educational objectives.
PF.2
The patient education process is coordinated among appropriate staff or
disciplines who are providing care or services.
PF.3
The patient receives education and training specific to the patient's
assessed needs, abilities, learning preferences, and readiness to learn
as appropriate to the care and services provided by the hospital.
PF.3.1
Based on assessed needs, the patient is educated about how to safely and
effectively use medications, according to law and regulation, and the
hospital's scope of services, as appropriate.
PF.3.2
The patient is educated about nutrition interventions, modified diets,
or oral health, when applicable.
PF.3.3
The hospital assures that the patient is educated about how to safely
and effectively use medical equipment or supplies, as appropriate.
PF.3.4
Patients are educated about pain and managing pain as part of treatment,
as appropriate.
PF.3.5
Patients are educated about habilitation or rehabilitation techniques
to help them be more functionally independent, as appropriate.
PF.3.6
The patient is educated about other available resources, and when necessary,
how to obtain further care, services, or treatment to meet his or her
identified needs.
PF.3.7
Education includes information about patient responsibilities in the patient's
care.
PF.3.8
Education includes self-care activities, as appropriate.
PF.3.9
Discharge instructions are given to the patient and those responsible
for providing continuing care.
PF.3.10
Academic education is provided to children and adolescents either directly
by the hospital or through other arrangements, when appropriate.
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