PATIENT AND FAMILY EDUCATION - Multiple choice exercise

1) Research has shown that patient and family education:

a) has little effect on length of stay, but it does improve patient satisfaction. .
b) improves reporting of signs and symptoms, but has little effect on the incidence of complications.
c) improves recovery and reduces the incidence of readmission for the same problem.
d) improves reporting of significant signs and symptoms but has little effect on patient satisfaction.

2) When assessing your patient's knowledge about his Hypertension, which of the following statements/questions is most the most appropriate and consistent with the Patient and Family Teaching criteria included in the Guidelines?
a) What do you know about your Hypertension?
b) Do you know how Hypertension affects your body?
c) Do you know what high blood pressure does to you?
d) Tell me what you know about your high blood pressure.

3) While caring for your patient you note that he is extremely anxious about his cardiac condition and treatment plan, in spite of his anxiety he is asking questions you questions about the procedures the doctor ordered. You will:

a) provide your patient with the requested information using simple terms and graphics if needed.
b) delay answering his questions until you assess the cause of his anxiety
c) speak with his doctor to see if he will order something to alleviate or decrease his anxiety before answering your patient's questions
d) provide your patient with a booklet, and tell him to read it when he is less anxious.


4) In addition to her admitting diagnosis Cathy is a Type 1 Diabetic, and has been one since childhood. Knowing this, your learning needs assessment will include:
a) asking her if she needs a review or update on insulin administration.
b) observing her when she injects herself with insulin.
c) asking her to describe her injection technique.
d) showing her our injection technique after providing her with the other information she needs.

5) In teaching your 5 year olds, it is important to remember:
a) that they learn by comparing them to someone that they know and like.
b) that you should avoid showing them the equipment you intend to use.
c) that they learn better when there's a group of children present.
d) reassure the child that they are not responsible for their pain or problem.

6) When documenting on the Patient and Family Education Interdisciplinary Record you will document:
a) what you taught, the patient's response and your initials,date and time.
b) what you taught, how you taught the patient, who was taught, barriers to teaching, learning outcomes, and your initials, date and time.
c) learning outcomes, and your initials, the date and time.
d) what you taught and how you taught with your initials, date and time.

7) Nursing documentation of patient teaching about safety issues and routine repeat instruction relative to the use of side rails, routine activity, ambulating, and ordered activity such as bed rest, calling for assistance, use of the call bell, orientation to the unit, use of proper footware, use of bed controls and room lights is documented in the:
a) Eclipsys daily Nursing Assessment Section
b) Eclipsys note section.
c) Eclipsys miscellaneous section.
d) Eclipsys review section.

8) Documentation of patient and family education is done:
a) at the end of each shift.
b) upon discharge
c) when learning outcomes are achieved.
d) after each teaching episode.

9) When teaching patients and families about their condition, drug therapy or other topics they need to learn about, it is important:

a) to teach as much as you can.
b) to teach in short sessions.
c) to avoid teaching during routine care.
d) to avoid teaching during routine care.
tell others that you have started and will continue the teaching process until the patient's learning outcomes are achieved.

10) Why is it important to read the Patient Education Webzine?

a) it contains articles from recent journals on disease entities and current treatment plans that you can use in your teaching.
b) it provides current information about patient and family education at NewYork-Presbyterian Hospital.
c) it provides information about new resources available for distribution to patients or for use by staff when teaching patients.
c) it includes information that you need to know to document on the paper and the online Eclipsys form.

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