Feature Flags are useful in our continuous deployment process at CTL. Using the same primary branch for development and production has many benefits, and feature flags allow us to hide certain aspects of the application that we don't want users to see yet, because it's not finished.
Their use may seem obvious to most: just turn off a certain part of the template with a feature flag. Somehow, I found myself confounded at why I had made the decision four months ago to use a feature flag to override an entire view in Mediathread:
class MethCourseManagerMiddleware(CourseManagerMiddleware): def process_request(self, request): override_view = None # When course_activation is turned on, use the # MethCourseListView which has the course # activation feature instead of courseaffils' # CourseListView. if waffle.flag_is_active(request, 'course_activation'): override_view = MethCourseListView return super(MethCourseManagerMiddleware, self).process_request( request, override_view)
Because MethCourseListView is using a different template than the default, CourseListView, there's now two different templates being used, depending on the value of the feature flag. As a result, there was some strange behavior between what was happening on development, production, and in selenium tests that was really not obvious without having the feature flag at the front of your mind. At the time, I thought this scheme was necessary. But looking back, I could easily have just always overridden that view, and hid the feature in question (in this case, the course activation rows), in the template. That way, the same view logic is always being used and tested. Also, in the case that you forget about the flag, the diagnosis is, "the course activation rows aren't showing up". That makes it much quicker to conclude that, "oh, the course activation feature flag must be turned off."
So, my conclusion is that feature flags shouldn't introduce divergent code paths, or serve different templates. If possible, they should just be used to hide small portions of a template.