Heuristics, Cluster Y

    1.  Structure should follow strategy.

    2. Changes in organizational structure bring changes in human behavior.

From the Prisoner's Dilemma Tournament

    3. Don't be envious (don't treat all encounters as zero-sum)

    4. Be nice (cooperate as long as others are willing to)

    5. Reciprocate cooperation and defection -- don't be taken advantage of.

    6.  Don't be to clever.  Transparency allows others to see how to cooperate with you.

From Lincoln Electric

    7.  Structures don't apply universally.  Globalization may require alteration.

    8.  Incentives systems can be key success drivers.

    9.  Incentives reflect values, so they may have to adjusted from one nation to another.

From Business Networks

    10.  Get away from the personal to make an effective critique (positive points are more influential).

    11.  Competition is a barrier to free information sharing between organizations.

    12.  The learning curve has a decreasing slope, so its benefits to organizations eventually shrink.

From Jerry Sanders

    13.  It is best to achieve a balance between an affiliation network and an efficiency network.

    14.  Build on your network’s advantages.

    15.  As a repeat player in a small industry, make sure to balance image with substance in order to     maintain credibility over the long run.

From Xerox

    16.  An individual’s network and career strategy must be in alignment to ensure successful career development.

    17.  Recognize the value of informal networks within the formal organization and the importance of cultivating contacts that make the most effective use of such informal networks.