Columbia
University
Information
Technology
| Products | Commodities
Few |
Differentiated
Many |
| Services | Few
Customized |
Many
Standardized |
| Sellers | Many
Local |
Concentrated
Regional |
| Buyers | Few
Local |
Many
Dispersed |
| Exchange | Local
Direct |
Remote
Indirect |
|
Evolutionary Change |
|
|
| Terms & Conditions | Negotiated | Contractual |
| Intermediaries | Few
Limited Function |
Many
Extensive Function |
| Institutions | Regulation
Public Goods Public Safety |
|
| Buyer Information | Direct
Personal |
Sponsored |
| Technology | Artisan | Complex |
| Seller Resources | Small
CentralizedHuman Capital |
Large
Distributed Technological |