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I study how modern statistical and computational methods can enhance the capacity of marketing managers to make data-driven decisions. I am particularly interested in topics in marketing analytics, customer relationship management, and preference measurement, with a focus on understanding dynamics in consumer purchasing patterns. I am also interested in incorporating visual and textual data into marketing models, with a specific interest in understanding the interplay between the stated and visual identities of brands, and in bringing big data to bear on firms' design decisions. Methodologically, I focus on techniques from machine learning, Bayesian nonparametrics, and Bayesian econometrics.