Previous Students: Guodong Pang (2010), Section 6; Yunan Liu (2011), Sections 3, 4 and 6; Song-Hee Kim (2014), Section 5.
Current Students: Ni Ma (201?), Sections 7.1, 7.3 and 7.5; Xiaopei Zhang (201?), Section 4.5; Xu Sun (201?), Section 6; Wei You (201?), Section 7.4; Jingtong Zhao (201?), Section 4.4.
A Data-Driven Model of an Emergency Department, Operations Research for Health Care, vol. 12, No. 1, 2017, pp. 1-15. (with Xiaopei Zhang). Source of motivation:
see Section 6, especially Figures 16 and 17.