Recovery from Failure or Congestion Overload
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Recovery from Congestion in a Large Multi-Server System.
Teletraffic Contributions for the Information Age, Proceedings of ITC~15,
V. Ramaswami and P. E. Wirth (eds.), Elsevier, Amsterdam, 1997, pp. 371-380 (with Nicholas G. Duffield).
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Control and Recovery from Rare Congestion Events in a Large Multi-Server
System.
Queueing Systems, vol. 26, 1997, pp. 69-104 (with Nicholas G. Duffield).
[published PDF]