Publications with Itai Gurvich

Itai Gurvichis a faculty member at Cornell SORIE, Ithaca, but teaching at Cornell Tech in New York City

Itai received his PhD degree from Columbia University in May 2008 and joined the Kellogg School of Management at Northwestern University in the following summer. He joined Cornell Tech in 2016 after spending eight years at Kellogg. Itai was in the doctoral program in the Division of Decision, Risk and Operations in the Graduate School of Business at Columbia University, starting in 2004.

While I served as Itay's principal dissertation advisor, Itay was also co-advised, and wrote papers with, Mor Armony from NYU and Costis Maglaras and Assaf Zeevi in the Division of Decision, Risk and Operations in the Graduate School of Business at Columbia University. Before coming to Columbia, Itai completed a masters degree at the Technion in Haifa, Israel, writing a thesis with Avishai Mandelbaum. In November 2006 Itay won the Manufacturing and Services Operations Management (MSOM) student paper competition for his work with Mor Armony on cross selling and its effect on call center performance.

Here are our completed papers:

  1. Queue-and-Idleness-Ratio Controls in Many-Server Service Systems. Mathematics of Operations Research, vol. 34, No. 2, May 2009, pp. 363-396. [PDF]
  2. Service-Level Differentiation in Many-Server Service Systems Via Queue-Ratio Routing. Operations Research, vol. 58, No. 2, March-April 2010, 316-328. (with Itay Gurvich) [PDF].
  3. Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems. Manufacturing and Service Operations Management), vol. 11, No. 2, Spring 2009, pp. 237-253. published PDF.