This document provides instructions for routine claiming of periodical issues as part of the serials checkin process. Consult additional DCMM documents if claiming material obtained on gift or exchange, claiming replacements for damaged material, claiming issues using the Expired Action Request List (EARL), or claiming non-periodical material.

If the vendor code is d, unknown, or gift, consult supervisor.

When checking in periodical issues, check previous receipt lines for missing issues or unfilled claims.

1. Missing issue noticed for the first time.
   1. Input cstm m

   2. Input sumi=<missing volume>;a;t;nv=<your name>

      Example: sumi=v.21:no.1 (1994);a;t;nv=Kate

   3. Tab to the AD date and overtype "none" with today+42

      NOTE: Claims generally take six weeks to fill. If the claim is not filled within six weeks, or if the claim line is not erased when the issue is received, the claim will print on the Expired Action Request List for follow-up.

   4. Enter with the DONE prompt.

      This will generate the following memo, which will include system-supplied bibliographic information:

       Our records indicate we regularly receive the above title
       on our subscription.  We have not yet received v. 21:no.1
       (1994).  Please send or advise.
       
       If shipment was made within the last 30 days please do not
       ship again.  To aid in processing please return this form
       with your shipment.
       
       Thank you.
       
       Kate
      

2. Unfilled first claim noticed and enough time has elapsed for claim to be filled.
   1. Input cstm m

   2. Input sumi=<missing volume>;prc=2nd;a;t;nv=<your name>

      Example: sumi=v.21:no.1 (1994);prc=2nd;a;t;nv=Kate

   3. Tab to the AD date and overtype "none" with today+42

   4. Enter with the DONE prompt.

      This will generate the following memo, which will include system-supplied bibliographic information:

       Our records indicate we regularly receive the above title
       on our subscription.  We have not yet received v. 21:no.1
       (1994).  Please send or advise.
       
       This is our 2nd claim.  Please respond.
       
       If shipment was made within the last 30 days please do not
       ship again.  To aid in processing please return this form
       with your shipment.
       
       Thank you.
       
       Kate
      

3. Unfilled second claim noticed and enough time has elapsed for claim to be filled -- Report the problem to SAS.