National Arts Journalism Program
2950 Broadway, Mail Code 7200
New York, NY 10027
Directions

tel: 212.854.1912, fax: 212.854.8129
email: najp@columbia.edu

Presented by The National Arts Journalism Program
and Columbia University's School of the Arts

Columbia University Graduate School of Journalism
October 29–30, 2001

Summary | Program | View the publication

 

Reports from the Research Frontlines
Monday, Oct. 29, 2001, 5 p.m.

Moderator:
Andr·s Sz·ntÚ, National Arts Journalism Program

Panelists:
Randall Bourscheidt, president, Alliance for the Arts
Karen Hauser, research director, The League of American Theatres and Producers
Christopher Hawthorne, alumnus, National Arts Journalism Program
Kevin McCarthy, senior social scientist, RAND
George A. Wachtel, president, Audience Research & Analysis

Michael Janeway, director, National Arts Journalism Program: In the interest of time, given a fairly packed schedule, our panels will work this way: I will briefly introduce the moderators as we go. We¨ll skip the usual format of opening statements by panelists. Your programs have extensive biographical details on each one. Our moderators will go straight to a directed conversation, referring to panelists¨ credentials where appropriate. The moderators will have discretion to take a few questions, depending on the clock and the schedule. But the real Q&A time will come tomorrow from 2:30 to 4:00 in an open session.

Finally, let me identify those working with us who¨ve made everything possible and who can answer questions and help in whatever way you may need. And maybe they can stand up as I call them so you¨ll know who they are: Vicky Abrash, conference organizer, in the rear of the room; Andr·s Sz·ntÚ, deputy director of NAJP; Research Manager Jeremy Simon; and our program associates, Rebecca McKenna and Aileen Torres and Peggy Chapman. They¨re all here to help you.

Andr·s Sz·ntÚ will moderate the research discussion. He is greatly responsible for previous NAJP research and publications, including ìReporting the Arts,î our study of arts coverage around the country.

Sz·ntÚ: We are speaking of new ways of doing business. This is probably the first conference at Columbia that¨s actually on time. We¨ll take care of that. I¨m Andr·s Sz·ntÚ. I¨m deputy director of the National Arts Journalism Program. After these announcements, we¨ll take a look at the big picture.

There was, of course, reality before Sept. 11. It was riddled with all sorts of problems, and these problems will confront the theater even when the current ones • the current deep problems • hopefully go away. So joining us today are five researchers to provide a reality check and get some of the basic facts on the table. Their findings should outline some of the basic parameters • we¨re not going to get into hair-splitting research here • that shape the past, present and future health of the New York theater. But if we do this, I won¨t be able to read anymore [laughs]. Thank you very much. You can all go home now.

In the interest of time, I will, as we will in all subsequent panels, spare you a lengthy recitation of our panelists¨ extremely distinguished resumes. You can read those in your conference packet; let¨s just say they know what they¨re talking about. I¨ve asked them to keep their remarks to about 10 to 15 minutes, and I do have a gong, in case something goes awry. If things do go at a fast clip, there may be a little bit of time for discussion amongst you, and perhaps a question or two from the audience, although that is unlikely. Let me remind you that tomorrow, we do have an open microphone question-and-answer session in the afternoon, so I hope that you will certainly share your questions and concerns at that time, because there certainly won¨t be enough time for everyone¨s today. You can also speak to the panelists at the reception down the hall that immediately follows this panel.

Before we begin, one more note about what we¨re trying to do. Mike has already said a few words about this. We¨re really trying to synthesize a report here, catalyze all sorts of information, research, into a report that all of you will see hopefully before the end of the year. The goal of this conference is really to collect some of that information. We¨re doing some of that right now, and we¨re certainly going to continue to do that tomorrow and also in these open sessions. But in case you do not • because I know there are dozens and dozens of experts here in the audience • in case you do not have a chance to share these in full, I would like to invite all of you to share them with us: myself, Mike Janeway, Chris Hawthorne, who¨s the editor of this report, and also Jeremy Simon, who is our research manager. So please feel free to go up to them with any leads, information, reports, books, what have you. Please share them with us, and we¨ll try to integrate them into this report.

So let¨s get started. The panel will proceed from the general to the specific. All the panelists will stay seated. Kevin McCarthy will be the first one speaking. He¨s a senior social scientist at RAND in sunny Santa Monica, Calif. Under his leadership, RAND has recently published two major reports, one of them specifically focused on the situation in the performing arts nationwide. Copies of that report are in the back. And I¨ve asked Kevin to outline some general trends that have defined the landscape of the performing arts in recent years.

McCarthy: Thank you very much, Andr·s. I¨m delighted to be here, and I want to express special thanks to the Pew Charitable Trusts for funding the research that I¨ll be talking about today.

What I have done here is collect a series of slides that are really collections of headlines. I won¨t be talking about any of the stories behind the headlines, but as Andr·s has said, the report is in the back. What I would like to do is start out • and this report really looked at the performing arts as a whole, not just theater • and give you sort of the overarching headlines on the performing arts.

First, the arts as a whole face increasing competition for two reasons, one of which has to do with the increasing diversity of entertainment options that are available in the society. Just as importantly, it also has to do with the changing structure and amount of leisure time that Americans have available and the fact that they are increasingly focusing their leisure time on home-centered activities.

Second, in terms of organizations, the traditional distinctions between the for-profit and nonprofit world are beginning to break down, and new organizational forms of importance are really arising because of the size of organizations • big versus little, those that target broad audiences versus those that target niche audiences.

The third feature has to do with the financing, and this won¨t surprise anyone, and this obviously predates the 9/11 tragedy. Financial issues remain pressing, as they have for at least the last 40 or 50 years in the nonprofit as well as in the for-profit performing arts sectors.

Finally, the terms of the policy debate are shifting away from federal funding and increasingly toward issues of how to stimulate demand and how the arts can benefit the larger public interest.

In terms of audience trends, I want to go a little bit more deeply here. The first point to make, which most people may not think of but is clearly tied to this home-centered nature of leisure activity, is that many more Americans participate in the arts through the media • by watching things on television, listening to the radio • than they do by attending. And that situation, to highlight a point that was made in the earlier presentations, may get more intense because of fear over recent events. Second, the good news is, total attendance at the performing arts across the board is generally up. The bad news is, that¨s mostly because the population has gotten better educated and there are more of us. The actual rate at which people attend is not changing much at all. Third, attendance • and this relates to the points that were made earlier about how to bring in different kinds of people • attendance at live performing arts events is heavily skewed toward those who go a lot, the frequent attenders. The real problem, in a sense, is not just to keep them, as someone said earlier, but to get the casual attenders to go more often and, most particularly, to get those who never think about going to actually attend. The final point, which may be promising in some sense, in terms of attendance, is that hands-on involvement • that is, actually getting involved and doing it yourself • is actually increasing.

The organizational structure of the performing arts world is also changing. As I suggested before, the for-profit/nonprofit distinction is blurring, and we can talk about that more later. But the big guys, whether they¨re for-profits or nonprofits, are acting an awful lot more alike than they are like the little guys. Growth patterns differ sharply by sector. There¨s been tremendous growth in the nonprofit sector, mostly due to the addition of lots of very small performing arts organizations out there. On the commercial side, on the other hand, what you¨re seeing is consolidation, as many of these places are consolidating and agglomerating, which is part of global economic trends Size and marketing strategies, as I said earlier, are becoming more important. A key point, which I think is relevant to things you heard in the last session, is that mid-sized organizations, even before 9/11, were facing very special problems. I can¨t go in-depth about that right now, but they are facing real problems that are likely to get worse, not better.

OK, financial pressures. A key issue always, ever since Baumol and Bowen wrote the classic study in the mid-¨60s. The key points are: 1) average expenditures on a real basis • that is, so many of the comparisons I see in the arts don¨t control for the fact that the dollar is not the same value over time • have mostly been stable.

Earnings constitute about half of non-profit¨s total revenues. I¨ll talk about how that differs for the theater, because it does. And the earnings gap • that is, the gap between total expenditures and earned revenue, both ticket sales and associated earned income of all sorts, which you heard a little about earlier • remains a critical factor facing nonprofits. Moreover, up until now, contributions have been making up most of that gap • that¨s not just individual contributions, that¨s from foundations as well as corporations. But there are changes in the patterns of how corporations are giving, and the decline in stock value will have a direct effect on foundation giving. So getting that contributed income, which has been critical to making up that earnings gap, is likely to get more difficult, not easier, in the future.

Finally, public funding, which we hear an awful lot about, and which most of the public debates have tended to focus on, is really a trivial portion of total nonprofit revenues and of course doesn¨t enter into government revenues at all. It¨s about 5 percent of the total of the average nonprofit¨s revenues, and about 80 percent of that comes from state and local governments, not from federal governments; and that has consequences in terms of the institutions that they give to.

How does theater compare with this performing arts picture? First, theater has higher attendance rates than any of the other performing arts. And, it¨s higher for musicals than it is for dramatic theater and also has less reliance on the media. That is, if you compare attending a live performance versus listening through the media, the gap is much less for theater than it is for the other performing arts. I don¨t quite know why that is, but it certainly is true.

Second, for-profits, which are generally about 20 percent of the live performing arts, are generally over half of the live performing arts for theater. So theater is very, very different in that structure compared to other performing arts. On the other hand, the market • by which I mean, what fraction of the total revenue is made up by the top four, or the top twenty, organizations • is much less concentrated in theater than it is in other areas. With opera, for example, the top four nonprofit opera companies earn about 58 percent of total industry revenues. In theater it¨s about 7 percent. And that¨s true whether you talk about the top five or the top twenty. Theater constitutes lots of relatively equal-size or smaller-size organizations, so that the market is distributed very widely in the theater in this sector.

Earnings constitute a larger fraction of total revenues than they do for other performing arts organizations. Overall, about 50 percent of the revenues of performing arts organizations come from earnings. In theater, it¨s about 60 percent. In areas like ballet, it¨s about 30 percent. Now, that¨s a good-news/bad-news situation: It¨s a good-news situation in that you¨ve got a market out there. However, it also puts you more at risk for things like 9/11, so that if in fact attendance drops off, you¨re going to feel that effect more profoundly than other performing arts organizations will feel it.

There¨s less reliance on individual contributions • that is, money donated from individuals or foundations • than elsewhere, and particularly from individuals than others. It¨s about half of the total amount of revenues, or percentage of revenue, that comes from individuals for theater versus the other performing arts.

Finally, the terms of the policy debate are changing. Traditionally, as I think I¨ve already suggested, much of the policy debate about the performing arts has been focused on how much money to get from NEA, and that has tremendous symbolic importance for the arts. But as I¨ve mentioned, public support is a very small fraction of total revenues, and it¨s shifting from the federal to the state and local levels. That means, generally, that it¨s increasingly focused more on the instrumental benefits of the arts than it is on art for art¨s sake. There is much more emphasis being placed in the policy debate on the public benefits of the arts: that is, how in fact do the arts benefit individuals, the culture and the society more generally? I think an absolutely critical issue that predates 9/11 but becomes even more important in light of that is the central issue of how to increase public participation for the arts. We are facing a performing arts environment in which the market is increasingly going to drive what¨s produced and how it¨s distributed. And in that environment, it is critical to think about how we can increase demand and broaden the involvement of people with the arts more generally. Thank you.

Sz·ntÚ: That is truly a command performance. You¨ve come in under your time limit, making that much more room for the others.

As Mike said in his introduction, one of the main points of interest for this conference has been the need to think more systematically about public policies that help to define spheres of the arts such as the theater. But as Kevin says, on the national level we see few answers to that question, because New York theater is mainly the beneficiary of state and local funding.

So we now narrow our focus and go specifically to an overview of the situation of nonprofits and performing arts in New York. Randall Bourscheidt is president of the Alliance for the Arts, which is a New York-based research and advocacy organization. And he too has a report, but you can¨t read it yet. It¨s called ìWho Pays for the Arts?î We were going to co-host a conference right here in this room on Sept. 20, which for obvious reasons we¨ve postponed to probably January. But the report, Randy tells me, will be out before then. Today, he will give a preview from that and talk about some specific characteristics of the New York performing arts landscape.

Bourscheidt: Thank you, Andr·s.

Why should we care about the future of theater? Or, since I assume anyone attending this conference does care, why should the city care? Why should ordinary people care? Elected officials? Business leaders? The answers to these questions, which I leave to others on the conference agenda to answer, lie partly in the economic realm. The arts are a $13 billion industry in New York City, with a key role in attracting visitors and supporting industries like hotels and restaurants. But answers to the questions about the theater¨s future lie equally in the spiritual realm, or I should say, the community realm. Who of us is surprised the theaters were among the first to open their doors after the disaster of Sept. 11, or that the mayor¨s earliest and today most-frequently quoted words included a recommendation to go to a show?

Before I launch into a lot of numbers, I¨d like to begin by saying that the future of theater lies in the hands of the people of the theater. Their creativity and their willingness to deal with adversity and the issues that occupy our minds in these difficult times will allow theater to survive in a very adverse economic climate.

Today, I will primarily address the condition of the nonprofit theater industry. Broadway has major challenges now, especially because tourism is drastically reduced in this city. However, tourism, a major economic engine for the local economy, is a significant component of the audiences of only a small group of larger nonprofit theaters. The smaller nonprofit theater companies have audiences closer to home and, as seems to have been the case in the last six weeks or so, they¨re quite loyal. The nonprofit theater world is nevertheless wrestling with serious economic threats to its economic well-being. These are caused primarily by the current recession, but they are the result of certain trends in corporate and government support that go back to the mid-1990s.

To set the stage for this discussion • and the whole discussion of this conference • I would like to share the findings of the report that Andr·s mentioned, which we will be publishing shortly. This is a report that the Alliance for the Arts did, analyzing sources of income for nonprofit cultural organizations of all types in New York.

We looked at income data for 575 organizations, based on reports to the Department of Cultural Affairs in 1999. A smaller sample of 334 groups, all funded by the Cultural Affairs Department, were studied to assess trends in economic sources over the period of 1995 through 1999. No one knows what the funding world or the marketplace for nonprofit theater will be like when we return to a more normal life and healthy economy. However, we can assume that the same basic system for funding nonprofit cultural activity will remain in place.

Nearly every source • corporate, foundation, individual contributions and government funding • is temporarily empty after Sept. 11. The very serious financial impact this is having on all nonprofits has not yet been thoroughly analyzed. Nevertheless, the former patterns of arts funding just before the disaster and the economic downturn are the best starting places from which to make predictions about the future. I will leave the predictions to the wizards who will follow me • George • but let me describe the funding scene of the late 1990s.

In our soon-to-be-published study called ìWho Pays for the Arts?î the Alliance found that like most sectors, the arts have a few very large players, economically speaking, and many small ones. Indeed, 29 organizations, whose names we all recognize, account for 71 percent of the 1999 income of our sample of 575 groups. Out of a total of 575 groups, you see 29 that have budgets of $10 million a year or more. Their share of the total income is 71 percent. The 165 organizations with budgets of $100,000 a year or smaller share one-half of 1 percent of the total income of this study.

We broke the sample into broad categories. Performing arts accounted for well over half the organizations and about half the income. Out of some 575 study groups, 323 were performing arts organizations and they received almost half, 49 percent, of the income. I don¨t suppose this map contains any surprises, but it is dramatic, and it represents an interesting fact about what we¨re talking about, and that is that the community we¨re describing • the nonprofit arts organizations, performing arts organizations in general, and theater in particular • is spread throughout the city. Broadway is a neighborhood. Theater in New York is citywide: however, it is intensely concentrated in one borough, as you can see. Two-thirds, in fact • 383 of the total sample of 575 • are based in Manhattan. The remaining 193 are spread throughout the other four boroughs: 66 in Brooklyn, 43 in the Bronx, 60 in Queens and 24 in Staten Island. I think these numbers are pretty parallel to the number you found for the nation, Kevin.

In 1999, the operating income of the 575 cultural organizations studied totaled $1.5 billion. One-half of total operating income was earned from admissions, 21 percent, and from other earned income was 30 percent. ìOther earned,î as we define it, includes space rental, revenue from shops and restaurants, endowment income and so forth. Well over a third • 38 percent • was contributed by private sources. Individual contributions and memberships account for the largest share, 16 percent, followed by foundations, 11 percent, corporations, 5 percent, and other contributed income, also 5 percent. Government funding accounted for 11 percent of operating income. New York City • 7.5 percent of that • and specifically the New York Department of Cultural Affairs, which was 6.4 percent, was the largest source of government funding, followed by New York State, at 2.6 percent of the total, and the federal government, at 1.2 percent of the total.

These income patterns were the result of a period of robust growth during the last half of the 1990s. Total income adjusted for inflation grew by 22 percent in that period from 1995 to 1999, fueled by the following: a 30 percent increase in earned income, but not much shared by the performing arts • and I¨ll come back to that. Thirty percent increase in earned income and a 21 percent increase in private contributions. These significant increases outweighed a 2 percent decrease in the relatively minor share of government funding.

The relative importance of these income streams is highly dependent on budget size and discipline. Earned income ranged from 53 percent of income for very large groups to 39 percent for the small organizations. Conversely, government funding comprises 8 percent of total income for very large groups to 28 percent for the small groups. Not surprisingly, income growth between 1995 and 1999 was strongest for larger organizations and did not filter down to smallest groups. The income of very large groups • on the order of $10 million or larger • grew by 24 percent; by contrast, the smaller groups¨ income decreased by 12 percent.

Looking at 1999 income sources by discipline, we see that the performing arts have very different income patterns than their visual arts counterparts. Performing arts organizations are much more reliant on earned income, which is 58 percent of the total. They are strongly dependent on admissions for income. Theater in particular is much more reliant on earned income than the other performing arts. In 1993, nonprofit theater received about three-quarters of all income from admissions and other earned sources. In comparison, dance earned 57 percent. The performing arts derive a smaller portion of their income from private contributions than the visual arts, and they derive much less of their income from government sources • 4.7 percent including the City of New York. I was a little surprised to hear Ginny Louloudes refer to the importance of government funding, because it is clearly not supported by the numbers.

Looking at these trend data by discipline highlights the precarious position of the performing arts. Overall growth in the ¨95-to-¨99 period for the performing arts was only 40 percent of that of the visual arts. Earned income for the performing arts saw weak growth during the boom years, slightly more than one-tenth of the rate for the visual arts. There was almost no growth in admissions • less than 5 percent • compared to a 66 percent growth in admissions for the visual arts: very, very dramatic differences. In the same period, government funding to the performing arts decreased by 15 percent, and 2 percent overall. Against this trend, contributions to the performing arts increased nearly 30 percent.

Stratifying performing arts by budget size reveals the vulnerability of the smaller performing arts groups. Total income grew by 15 percent for the largest performing arts groups, but decreased 25 percent for the smallest. Contributed income grew substantially • by 35 percent • for the very large, and decreased 31 percent for the smallest. Government income decreased sharply for all budget sizes, but especially for the smallest, which lost 28 percent in government support.

In conclusion, even before the events of Sept. 11 and the trauma they inflicted on the economy, certain key facts and trends were already apparent: all small cultural organizations are extremely vulnerable. Income for the largest groups rose 24 percent in the late 1990s but fell 12 percent for smallest. Government funding to the performing arts fell by 15 percent in the late ¨90s, meaning less than 5 percent came from government in 1999. There were major shifts in funding from the poor to the rich in the late 1990s: corporate contributions went up 27 percent for the largest performing arts groups but fell 38 percent for the smallest. Earned income grew strongly in the late 1990s for this sector, 30 percent overall, but only slightly, 9 percent, for the performing arts, including theater. Thank you.

Sz·ntÚ: This audience is of course comprised of different segments, some who have sort of an ear for numbers and some who don¨t. But this was extremely dramatic data you were sharing with us. If one were using more bombastic language, then you would say that the government has abandoned a lot of these organizations, and especially the small ones are getting stiffed. But Randy would never put it that way.

That was some of the scene-setting: federal trends, city and state trends. Now we go to some of the more industry-wide trends that refer to audiences and finances within the theater industry. We¨re going to do two presentations on a related theme, but we begin with George Wachtel, who has an outfit called Audience Research & Analysis. He¨s been analyzing Broadway attendance figures for decades. He was for 18 years the head of research for the League of American Theatres and Producers, and he will now give us an overview. He will focus mainly on some historical data that puts the boom of the recent years, and also the crisis of the recent weeks, in perspective.

Wachtel: Thank you for inviting me, Andr·s, I appreciate it. And as with the original arts study that was done with the Port Authority, this looks like a seminal work. These are the kinds of statistics that give us something we¨ll all be able to hang our hats on in the years forward, when we take seriously the issues that confront the nonprofit arts.

I¨m going to talk today a little more about the for-profit arts, of which there really is only a small portion. And there are three messages I would like to convey. One: that the precipice that many of us seem to be on is part of a long-term cycle • and I¨m going to address the fact that the ups and downs of the theater industry look a little like a sine curve on an oscilloscope. The second is that the historical divide between Broadway and off-Broadway is no longer as sharp a line as it once was, and you really see that manifested in terms of the audience. The third point has to do with a lost generation of theatergoers, which may in fact not be the generation we may think it is.

This quote comes from a reputable source, and it points out that theatergoers between 21 and 35 are just not going to the theater anymore. The only thing is, it¨s from 1951. Arthur Gelb. Based on a pretty good study that was done by the late Arthur Cantor, originally a press-agent and then a producer. A few other quotes from that article point out that the high cost of tickets, in 1951, was the leading reason why people didn¨t go to the theater as much as they¨d like to. Also, the inaccessibility of theater tickets. There are a lot of layers upon which that evidences itself, but lately we find there are more and more prime tickets sold at a premium, and the public has a perception that they don¨t have access.

There really aren¨t any good attendance figures prior to when Variety started collecting them in, I think, the mid-¨80s, but we¨ve all made attempts at estimates, and there are a lot of good sources I¨ll name at the end of the presentation to help us. I estimated that in 1929, a banner year • and when I talk about a year, I¨m really talking about a season in this case, so this would be fall 1928 to spring 1929 • just missed the big boom, the big bottom there. We sold 10.5 million tickets in that year. But Broadway was not what it is today. If Jolson did three weeks of a variety show, that would be a Broadway show. The definition doesn¨t hold up at all. But when we move to the golden era of theater • we look at the late ¨50s, early ¨60sòwe never sold more than eight million tickets a year.

By the mid-¨60s, and with the economic boom that was going on, we had some very good years • as many as 10.5 million tickets in 1966. Baumol has also made some estimates that are actually a little bit higher. By 1973, however, it had fallen by half to 5.4 million tickets. And then every year through the ¨70s it increased just a little bit, peaking at 11 million tickets in 1980. It was extraordinarily consistent growth.

The question is: Why? Well, there were several reasons. One was the presence of the post-World War II baby boomers. Those are the 25- to 34-year-olds, who married late, were single, were going out, and they represented the biggest slice • demographically, age-wise • of the audience in those days. In fact, 55 percent of the Broadway audience in those days was under 35 years of age.

And there were significant marketing developments that occurred in the ¨70s. Number one: the first time a TV commercial actually showed a scene from a show. I mean, I can remember the ad for ìPacific Overturesî in 1974, where a talking head got up and read the review scrawled on the screen. Bob Fosse choreographed a number from ìPippinî and put it on TV. Actually, the number wasn¨t in the show, but he choreographed it, and that was the first slice-of-the-show commercial, and the rest, as they say, is history. Credit cards were never accepted. You had to make two trips to the theater: one to buy the tickets and one to see the show. American Express was first; I think it was in 1973. And the very successful ìI Love New Yorkî commercials were initiated on Valentine¨s Day in 1978.

OK. Then it all fell apart. By 1986, attendance had dropped to 6.5 million tickets. New productions had dropped from 61 in 1980 to 33 in 1985. And while attendance did reach 8.1 million • there¨s that magic 8 million number again • in 1988, the season that ìPhantom of the Operaî opened, it was flat afterwards for years. In fact, it did not surpass 8 million until 1995.

Now this may be a little hard to read, but I¨ll explain. You have two color lines there, the yellow and the red. The yellow is the growth of Broadway attendance through the 1990s, which is phenomenal. The perspective I¨m trying to create is that where we are now is not just the place from which we¨re falling. It¨s a very high place. And at the same time, tourism rose from 22.7 million visitors a year to almost 38 million, and as you can see, these two are inextricably linked. Not only do the sort of wavy curves go along, but I¨ve written trend lines through each of them; those straight lines there show the upward growth. And you can see that the yellow trend line for theater actually has a slightly higher slope than the one for tourism.

What else was going on in the 1990s? The precipitous decline in crime, which meant that New York was a place that people wanted to come to visit • that¨s on the left axis there. On the right axis is national personal income, rising markedly through that period and allowing people to be more generous in their vacations. This is a recap, not so much of all the years but of what I consider significant highs and lows. And if you were connecting the dots, you would see it goes like this: After the early recession of the Kennedy years, attendance was kind of down. Then the ¨60s boomed and got us up to 9.6 million in 1966. First the oil crisis, all the way down to 5.4 million. New York was a terrible place to live; they were about to tell New York City to drop dead. Then in 1980, with the highest hotel occupancy achieved until just 1997, we hit a benchmark that I thought we¨d never hit again, of 11 million people. It was extraordinary. A number of culminating forces, as I¨ve alluded to earlier, in terms of marketing developments, and the baby boomers, but also ticket prices were relatively affordable in inflation-adjusted terms. A ticket price for a big show in 1970, top ticket, was $15. In 1975 it was still $15, even after an awful lot of inflation. But what happened after that, for example in 1980, the top ticket price on Broadway • ìThey¨re Playing Our Song,î for example • went to $27. In 1984, just four years later, ìLa Cageî was $47.50.

Now I¨m not implying gouging here: there was tremendous double-digit inflation. I remember applying for a mortgage and being told I would be charged 18 percent for a co-op apartment. The rate of inflation and the unions and the labor negotiations had gone on. The idea of cost-of-living clauses was new. Those first contracts had no ceilings, and there was one three-year contract with one union that cost over 50 percent • not the actors union, but it got reflected in the higher ticket prices and also reflected the higher production costs. None of us are really addressing the enormous increase in expenses. No matter how good an attendance is, the profitability on Broadway is just not there like it used to be.

Now I want to move on a little, to talk about audiences, per se. These aqua vertical lines represent the presence of 25- to 34-year-olds in the audience, according to various surveys that were taken by Playbill, by the 20th Century Fund, by the League, by myself, by TDF and others over the years. And you can see that by 1980, those baby boomers just disappeared, for a couple of reasons. First of all, they got older and fell out of the age spectrum. But if you look after 1980, you can see how little they were there. Look at the last three bars: 1990, 1996, 1999. You see a little bar added there for people who are under 18. Now that wasn¨t tracked before. But what happened is, all the boomers got older and they started to take their kids to the theater • ìSecret Garden,î Disney and all of that. In between, we may have lost a generation, but the boomers are still there, and the boomers are going to continue to be there, and they¨re going to be a strong presence. And when you talk about the audience aging, it may not be such a bad thing, because they represent a very significant part of the demographic.

Now here¨s that lost generation. The 18- to 24-year-olds, if you look after 1980: el gone-o. They¨re just not there. There may be a lot of reasons. One reason I suggest is the lack of funding in public schools for arts education. But they just aren¨t there anymore.

Now, in a seminal study we did for TDF in 1997, we were able to compare Broadway and off-Broadway audiences, and here we see that the plays that used to be done on Broadway are now being done off-Broadway. And the audiences that used to go to those straight plays on Broadway are now going to the institutional theaters. And as a result, somewhat of a hodge-podge that becomes off-Broadway then includes some commercial and some not-commercial. The mean age of the off-Broadway audience is actually older than the Broadway audience. So it¨s not an avant-garde type of thing anymore, BAM being perhaps the youngest performing arts audience, and of course older theatergoers being obviously much older than people who attend the nightlife venues.

Yet, it¨s worth noting that the Broadway out-of-town audience is about 50 percent of the audience, and off-Broadway is 25 percent • and you know, 30 years ago, Broadway was only 25 to 30 percent out-of-towners. So, off-Broadway is also benefiting • the larger off-Broadway shows, and the better-known ones are also benefiting from the incidence of tourism.

In this next chart, the darker brown line is the season in which the Gulf War occurred; and as you can see, business dropped off at that point in January of 1991 and never really recovered for quite a long time. The impact continued to be felt. A lot of tourists were not flying, were not coming here from Europe. Yet if we look at what happened this season, we see the bottom fell out after Sept. 11. Yet if you follow that orange line, it¨s come all the way back up. Now I have two qualifiers on this: One, this is attendance, not dollars. There are a lot of discounts out there. So if you factored in the money, the orange line would be down a little farther. As Jed and others have suggested here today, they have come back. But it takes a while for the full impact of tourism to be felt. I hope that the industry will consider some kind of pooling of the haves and have-nots in the coming winter, because it¨s going to be pretty cold out there. Thank you.

Sz·ntÚ: Thank you very much, George. At the beginning, I was saying this is the panel where we look at some of the big-picture stuff, and I think this is a very good example of that. Obviously, we¨re all very much preoccupied by the fallout of Sept. 11 and the response to that, but I think all these presentations have made it clear that there are very pressing factors that go, in some respects, way past the capacities of the agencies that are responding, and even refer to broad demographic patterns.

We¨re going to continue zeroing in on the present now. With the help of Karen Hauser, who now sits in the same chair as George used to, as she is the current director of research at the League of American Theatres and Producers. I¨ve asked her to share some of their latest audience figures, that is to say, prior to Sept. 11, and then some of the most up-to-date, hot-off-the-press research that she has on the fallout that George was just describing, and the rebuilding, and the responses that follow from that.

Hauser: The League is continually doing financial and weekly statistics on shows, but we also are in and out of the theaters all the time doing audience surveys. And this little presentation is kind of a combination of both kinds of research in the last few weeks since September 11. Now I¨ll just go through it with you.

Since Sept. 11, the Broadway industry has been working together to mitigate the short-term financial losses to the greatest degree possible. Producers, theater owners and unions have come together in unprecedented collaboration to address concerns and prepare for the future.

Just to take a quick step back • and this will allude to what George was talking about also • the last few years have seen record-breaking booms, and the economy has started to show a slide in ticket sales. So this is the sixth month of 2000, compared to the year before, and to the next six months, and then this past summer. So if we just look at the percent difference, it was a 20 percent growth to a 3 percent growth, and then a little dropoff of almost 1 percent in the last few months. So that had started to level off even before Sept. 11.

The week of Sept. 11, weekly grosses tumbled when three performances were canceled, and this was the sharpest weekly drop in history. And we did look at Pearl Harbor, the J.F.K. assassination, the Gulf War, and this was the most dramatic. Five shows closed earlier than they had planned, and others saw dangerous declines in ticket sales and lots of refunds to the people who couldn¨t attend the shows. And these were the differences in grosses. It¨s just for the couple of weeks before, in comparison to the previous season. They were off by a couple of percentage points, and then that week, with three canceled performances, showed a 65 percent drop.

However, the industry did get immediately together to respond to that, and made some agreements with the unions and royalty participants to reduce costs, cut vendor and advertising costs, in a lot of instances, completely. Theater rents were waived for those shows that were most in danger of closing, and those were the long-running shows that were light on tourists. Garnering $5 million of donated media for an industry-wide campaign, and also, as John Breglio said before, receiving tremendous support and visibility from Mayor Giuliani. This was just one of the examples of one of the media campaigns of posters with the Giuliani quote that was all over Times Square. Also, a commercial was made, which you may have seen: the ìNew York, New Yorkî commercial, for which everybody donated time and money and. Nothing was paid for there.

Since then, ticket sales have rebounded, whether it was in response to the mayor or to the commercials or to people just wanting to get out. Ticket sales did rebound more quickly than anybody anticipated, although not quite up to last year. But you can see they did go from a loss, a dropoff of 65 percent, now to 6 percent less. The week that just ended yesterday, it was only off about less than 2 percent. That has really come back a lot.

Sz·ntÚ: Do you have the cumulative figures for that? Or are those figures dropoffs week by week? So when you say ìminus 65 percent,î then you have ìminus 23î • is that on top of the minus 65?

Hauser: No, that is just this week compared to the same week last year. So the 65 percent is the real dropoff, because there were performances canceled, and then it was 23 percent in comparison to the same week in 2000. And then the week that just ended yesterday was only off by less than 2 percent. So it looks as though we¨re really coming back, which is the good news.

However, there were some changes that we noticed in the audience, and in why people were coming to the theaters; specifically the lack of tourism. Within a few weeks right after Sept. 11, we were back surveying in theaters, probably starting Sept. 20 • and this is through the beginning of October • and we are continually doing this. We¨ll have another round next week. So, granted, this isn¨t every single show that was surveyed within these few weeks, but we did see that New York City residents comprised 26 percent of the audience; same with the suburbs, another 26 percent, domestic tourists were 44 percent, and international tourists were 4 percent. So that does say that the tourists are still there. However, there was a huge dropoff in comparison to the fall before. The domestic tourists had dropped 12 percent and the international tourists were a 64 percent drop, from this 11 percent to 4 percent. So the dropoff in tourists was really accommodated for by local audiences.

We also asked theatergoers if the recent attacks on the World Trade Center, recent events, did influence their deciding to come to the show, and a third of them said, ìYes, it did.î Twenty-three percent of those said they wanted to support the city and the theater, 10 percent said they were just trying to resume normal activities, 7 percent thought they had better chances of getting tickets, 4 percent just wanted a diversion from current events, and 1 percent was worried that their show might close. And this is the same question, just broken down for where people came from. So you can see that the New Yorkers were influenced more; they were more affected than other people: 42 percent said that their decision was affected by the World Trade Center.

And the other change that we noticed was that people were buying spur-of-the-moment. People weren¨t buying for three months from now. And people were buying the same day, or for a couple of days in advance. We asked people, and 27 percent said they had bought their tickets the same day, as compared to 19 percent the day before. In this middle column, we just took out ìThe Producersî because we thought that might skew it a little bit, because people seeing that show were going to come no matter what. So they had their tickets and they were there, and it was a big difference. Here, one-third of the people bought on the same day, which is a lot higher than usual. Also, you can see that New Yorkers did respond to that, moreso than the other group. The international is high, but international visitors do tend to buy last-minute, moreso than domestic visitors or suburbanites in general. So it¨s mostly the New Yorkers that we were looking at here.

Finally, we looked at where this leaves us all, and what concerns we¨re facing now, and those are the possible continuation of lower weekly grosses. Even though we seem to have rebounded, we don¨t want a 10 percent loss for the entire year, because that would be a problem. So hopefully, that has gone away. But there has been a sharp drop in advance ticket sales, as I said before, with people buying the day of. That¨s great, to get people into the theaters for now and for great weekly business, but that makes it very difficult for producers to predict the future. And that¨s going to be a problem when their reserves are down.

It¨s also a problem if there¨s a general decline in tourism. We obviously can¨t control if people don¨t get onto planes. And while in the short-term it does seem as though the local people made up for that, whether it was in response to all the marketing campaigns or the mayor. But we don¨t know how long that¨s going to last, or how long that patriotic feeling will last. We had a lot of donated media, but people can¨t afford to keep doing that • we¨re not going to be able to just keep making commercials that can entice people. There¨s also the difficulty of attracting future investors for upcoming shows • and not just future shows • because people and investors have pulled out, and producers have had to figure out new ways of financing.

And finally, there¨s just a general loss of tourist money. Broadway is a $3 billion-economic-impact industry to the city. And over half of that comes from visitor spending. So this will have a lot of repercussions on the city, which is why the government officials are being so supportive of us. You know, bigger effects than just the theater tickets of the day.

In conclusion, we obviously can¨t predict the future, except that we¨ll keep trying to appeal to people¨s emotions and patriotism and focus marketing efforts on locals in the northeast corridor, where people can come in on a bus if they¨re not going to fly. We¨ll keep working with state and government officials on tourism campaigns, encouraging more visibility from whomever the next mayor is, and hopefully that will come about. And we¨ll keep doing audience research like this so we can predict future changes in where our ticketbuyers are coming from.

Sz·ntÚ: Thank you. We¨re coming to our last presentation, which will shift the focus yet again. Tomorrow, we¨ll cover a much broader landscape, including some other very critical issues that define the health of the theater. Focusing on two of those today will be Christopher Hawthorne, who¨s an alumnus of our program and a freelance writer and editor. He¨s, among many other things, an expert on urban architecture and design, and he is going to draw in his presentation today from the report that he has helped us edit.

This is probably a good moment to acknowledge some of the other authors of the report. You¨ve seen Mike, and Jeremy has been mentioned. But in addition, Tony Brown is another one of those people who you can go up to and share your thoughts and concerns with. He is the theater critic for the Cleveland Plain Dealer, and an alumnus of our program. Adam Langer • who is very busy relaunching the wonderful new Book magazine where he¨s senior editor • is not here, but he will be tomorrow. He¨s also a theater critic and playwright and also an alumnus of our program. And finally Michael Paller also helped us with this report. He¨s a dramaturg and theater producer and an alumnus of the School of the Arts drama program.

So, we¨re going to finish up with Chris. Maybe there will be some time for conversation. Chris will share some conclusions about real estate and the press infrastructure of the New York theater • concerns that we will return to at great length tomorrow.

Hawthorne: Thank you. As Andr·s indicated, I won¨t be attempting to summarize the whole report, for a number of reasons. First of all, we relied quite a bit on the RAND data and some others that we¨ve already heard presented tonight. Also, we¨ve had to revamp the report quite a bit in the wake of Sept. 11. So, with those two things in mind, I will be focusing, as Andr·s said, first of all on the press coverage of theater in New York, which is one of the areas where we did do a good deal of original research.

The first part of our analysis of press coverage of productions in New York was to pick four productions that we considered representative of particular categories in New York theater. Those are: a high-profile Broadway musical, in this case, ìAidaî; a major off-Broadway production that transferred to Broadway, in this case, ìProof,î the Manhattan Theatre Club production of David Auburn¨s play; third, a touring show, ìO Pioneers!î which was produced by the New York-based Acting Company, began in New York in Queens, went on a tour of 16 small- and mid-sized cities around the country, came back to Manhattan for a three-week run and then was finally an off-off-Broadway show. Then, we did ìCannibal! the Musical,î a Horse Trade Theater production that ran at a small 60-seat house on West 4th Street

As some of the other panelists have mentioned, there¨s increasing evidence that the gap between Broadway productions and high-profile off-Broadway shows is shrinking, particularly in terms of revenue, budgets and so forth, and even in the buzz and attention that those shows get. But in terms of press coverage, according to our findings at least, there is still a significant gap between high-profile • the highest profile • Broadway shows and off-Broadway shows, even those that transfer to Broadway. Broadway shows, particularly musicals, simply continue to enjoy significant built-in advantages when it comes to press coverage, particularly in terms of advance press • pieces that appear before the opening of a show.

The darkest column represents pre-opening feature/preview shows. And in the case of ìAida,î the show received a total of 35 pieces in advance of its opening. Of course, this show had a lot of good hooks for the press. It was the first major Disney production after ìThe Lion King,î it was Elton John¨s musical, and it had some trouble during its out-of-town tune-ups in Atlanta and Chicago, which gave the press something to talk about.

Now look at ìProof,î which received not a single preview article, and that is true also after it made the move • and we¨re talking about significant features • and it went on to win the Pulitzer after it made the move to Broadway. But before that, during the period that we looked at, it received no major preview pieces at all.

Now look at the middle column, which is reviews. Now ìProofî received actually a total of more reviews than ìAida,î but that¨s mostly because it made that move, and it was re-reviewed by every publication except for The Times. So it had a total of 21 reviews, as opposed to the 15 for ìAida,î but that was split about evenly between its Broadway and off-Broadway runs.

And ìCannibal,î you¨ll notice on the far right, had about as many hooks to attract media coverage as a production of its size could hope for. It¨s a show written by Trey Parker, who¨s one of the creators of ìSouth Park,î the Comedy Central series and the movie, which was quite successful. It was an adaptation of a cult film that itself had something of a following and had attracted a good deal of press attention. And still, even with those advantages, it managed to garner just five pieces and a total of about 1,000 words of coverage, compared to about 40,000 total for ìAida.î

The next slides are drawn from a survey that we conducted over a two-week period this year, from March 26 to April 8. Now these figures are small, so I¨ll have to take you through the more important among them. Now this is, admittedly, small • we¨re just talking about a two-week period, and this is necessarily a subjective exercise • but there are some interesting tidbits that emerge.

The first is that, not surprisingly, The New York Times produces the most coverage of theater. In this two-week period, it produced just over 20,000 words of total coverage, and that¨s including reviews and feature pieces. But what¨s interesting is how close Newsday is. Newsday is actually very close to The New York Times, in terms of its coverage, producing in this period almost 19,000 words. And Backstage was the third most prolific source of theater coverage, with just over 9,000 words of coverage in that period.

Also interesting to look at is Time Out New York. It¨s a hard publication to define, but it exists somewhere between a newsweekly and an alternative weekly, reaching a significantly younger audience than the traditional newsweeklies do. And whatever you think of its coverage, it has become an important voice in theater coverage in New York and has helped to fill the vacuum left by Time and Newsweek, which are barely covering theater at all these days, especially in the period that we looked at. There was one short piece in Time, of 160 words, and nothing at all in Newsweek. Of course, that was just two weeks, but I think that¨s typical of what¨s happened with the newsweeklies: They¨re not devoting much coverage to theater these days at all. So a source like Time Out is important, given those facts.

The next slide is similar to the one you just saw, except that it shows a distinction between articles and reviews. The New York Times, you¨ll notice, for this period • and this is a typical balance • is doing many more reviews than feature pieces, about two-thirds. Backstage and Time Out are doing about as many feature pieces • that is, non-review pieces • as the Times does, and also way more than anyone else. If you look to the bottom of this chart, the outlets that are doing less theater coverage generally are not doing many feature pieces at all; they¨re mostly just doing reviews. If you look at the Village Voice, for example, they¨re doing almost exclusively reviews now, at least in this two-week period. And I think that¨s typical, generally, of their coverage.

The next thing that we tried to do • another subjective exercise • was to try to figure out a way of comparing positive versus negative reviews in the same two-week period. Our very able research manager, Jeremy Simon, read all of the reviews from this period, in all of these publications, and decided whether a review was positive, generally speaking; neutral, generally speaking; or negative, generally speaking. He then came up with a ratio that we thought would help express whether the preponderance of reviews in a particular publication were negative or positive.

One thing we found, at least in this two-week period, is that the reviews in this period were more positive than one would expect. All the ones that you see on the right side of this chart, at least according to our unscientific method, were more positive than negative. With Time leading the way, and then The New York Times, significantly, liked a good deal more of the productions than it disliked during the period that we looked at.

The next few slides have to deal with the changing ways in which Americans are consuming culture these days, and the implications that has for theater and real estate and the spaces that house live theater.

This slide, looking at national nonprofit figures, compares revenue from subscriptions versus single-ticket sales. It shows that for the first time, in the year 2000, total revenue from single-ticket sales surpassed revenue from subscriptions. Now, this fact has all kinds of implications for the theater, particularly in terms of programming, such as whether subscriptions will continue to be able to subsidize riskier works as they have in the past. But we¨ve chosen to include it because it reflects an important trend in American society at large: namely, that we are increasingly drawn to cultural offerings that offer us a degree of flexibility in terms of when and how we experience them. We are much less likely these days to plan well ahead • and we¨ve seen some other figures tonight that back up that notion • and more likely to make our decisions about how we consume culture at the last minute. And Sept. 11 has only exacerbated this trend.

What the shift also means is that Americans are drawn to those centers of culture where they can consume works of art and culture in a flexible way. The biggest place we¨ve seen this change is in the museum industry. A museum is a place that allows us to tailor our cultural experience much more than the theater industry does. These are RAND figures showing general attendance growth from 1982 to 1997. This is theater, musical theater and then museums all the way to the right, which have shown more than 30 percent growth in that period. Here¨s some local evidence of that same boom in the museum world. On the left are attendance figures from the Whitney Museum, and on the right figures from the Museum of Modern Art.

One caveat: these figures from MoMA show a dropoff in the last year, which has partially to do with the fact that the museum was closed as part of their expansion, as well as other factors, including a strike. But what these both show is a percentage growth in the last few years of something like 40 percent in attendance for these two museums, especially if you go one year back in MoMA and look at ¨94 through ¨95 to ¨98 through ¨99; it¨s something like 38.5 percent. There are similar numbers at the Whitney; smaller total figures, but a similar jump in attendance. I think if we looked at figures from the other major museums in New York, we would see similar figures. And even in a booming economy, those are remarkable attendance rises.

There are a number of lessons that we can draw from the boom in museum attendance in the last few years. One that I think that has some implications for theater is that museums have become public spaces in this culture; they are places that we gather. We may meet a friend at a museum cafê or visit the gift shop in a museum without even entering the museum, but in terms of earned income, the museum can still benefit from that visit even if we don¨t buy a ticket. On the other end of the spectrum, we may spend an entire day at a museum: eating, seeing a film and then an exhibit, then visiting the gift-shop on our way out. And the museum, aside from being a gathering spot, offers us a lot of advantages in terms of flexibility, as I mentioned before. If we visit with a large group or with children in tow, we know that we can tailor our experience to a remarkable degree and leave when we want to and stay just as long as we want to. Increasingly, this is an attractive option for Americans as they think about how they want to experience culture.

I think the theater industry can learn a great deal from it, as it thinks about how it will build its centers in the years to come. There are signs that the industry is already beginning to think along these lines, particularly in Europe. In London, The Royal National Theatre has long existed as this kind of center, with shops and classes and live music and food and so forth, to go along with performances at fixed times. The Royal Shakespeare Company has just, for example, announced a very ambitious physical renovation that takes some cues from what¨s happening in the museum world. In the next few years, the RSC will knock down its theater to build what it calls ìa waterfront theater village,î which will offer educational programs and restaurants and shops along with productions. The artistic director of the RSC, Andrew Noble, says about this plan: ìI love the idea that people could arrive in the morning, take part in an education program, have lunch in a fantastic restaurant, visit a costume exhibition, join a fight workshop or a voice workshop, and then in the evening see a show. If we are serious about turning a new generation of people on to theater, then we need to create new ways into the experience. Make theaters more accessible, more welcoming, and more lively throughout the day • that¨s a crucial part of the mix.î

I think it¨s important to add that this doesn¨t have to threaten the traditional attraction of theater as one of the last bastions of purely live performance in this culture, which as we all know is increasingly mediated. The 8 o¨clock curtain is still the focus, and should still be the focus, the anchor of a theatrical institution. It¨s just that we have to think about ways to give people a number of reasons to visit the theater, and at other times of day, and not necessarily at a fixed time. And what this can do, really, is move theater away from what it has traditionally been, which is kind of an either/or proposition. That is, you either spend $60 for a ticket, or you don¨t. And there¨s not really much middle ground the way there is in a museum, say, where you can spend a little bit of time and a little bit of money, or more time and more money.

The last slide is of the Guggenheim Museum in Bilbao, designed by Frank Gehry, which opened in 1997. And I end with this slide in the hopes that it will begin a conversation that can continue tomorrow, and I hope beyond then, about theater and its real estate, theater and the physical spaces that house it. One of the real driving forces behind the museum boom in the last three or four years has been the way the museum industry has linked itself with another boom, and that¨s the general public¨s revived interest in architecture and design. Bilbao has become sort of a pilgrimage site since it opened. And the people who go there • and it¨s not an easy place to get to, having gone there last year • are not traveling to see the motorcycle show or whatever happens to be hanging in the museum. They¨re going to see this remarkable piece of architecture.

And in terms of how this connects to theater, I think it¨s important to note that this is now essentially the international sign for museum. It means ìmuseum.î It says ìmuseumî in the same way that a red octagon says ìStop,î and that¨s about as powerful a piece of marketing as a cultural industry these days can possibly hope for. What museums have done is to remake themselves as destination points, places where viewing art may be the primary reason that someone goes there, but it may also be the secondary or the tertiary reason. They¨ve become showplaces for a kind of catch-all contemporary cultural experience: the boardwalk, the public square, the movie house, all rolled into one spot.

There¨s no reason that theater couldn¨t hold a similar place in society. The fact that theater is also thinking about ways to bring in new audiences and diversify its offerings, I think, allows an opportunity to think about using showcase architecture in the same way the museum industry has. And there are other clues that the theater industry, or parts of it, are beginning to catch on to these trends. The BAM cultural district that is beginning to be developed in the Fort Greene neighborhood of Brooklyn, for example, is out front on some of these issues. The BAM LDC has hired two of the most important firms in contemporary architecture, Rem Koolhaas and Rick Scofidio, to help map out its master plan. And I would bet that in the next couple of years, depending on what happens of course • it¨s a project that is, like most ambitious projects in New York City these days, up in the air in the wake of Sept. 11 • as it moves forward, I guarantee you that a significant amount of the coverage that it gets in the press will be about the fact that those two firms are involved, and they have made it clear that they want to continue to make important architecture a part of the plan as they move forward even past the master-plan stage.

In closing, in a place like New York City, especially in the kind of economic and political climate that we¨re in now after Sept. 11, it¨s very tough to broaden our imaginations enough to imagine a center for theater that would do the equivalent of what Bilbao has done for the museum industry. It¨s also important to say that even in the midst of a booming economy in the late 1990s, just getting a new theater built in a place like Times Square was really a tremendous accomplishment and often was the product of an imaginative and fragile coalition of public and private interests. But if the theater wants to be a popular art that appeals to the culture as a whole, if it wants to think long-term in the way that Schuyler Chapin suggested earlier in the evening, it will have to think aggressively about how to define a ìtheaterî as something much larger than a box to hold a performance at 8:00 each night. That¨s it. Thank you.

Sz·ntÚ: Since we do, miraculously, have just a couple of minutes until we break, I was thinking of just throwing out two quick questions to the panel, and maybe we¨ll take one or two questions, but it will have to be very fast and snappy. And the two questions that I would like to raise for you are: If you could ask for any kind of data from the great data god in the sky, what would it be? What is the most important missing piece of the puzzle here? And the other question is, if you had to point to the single biggest crisis point, based on your research for the New York theater, what would it be?

Wachtel: I¨d just like to speak to the question of data. All of us up here, I think exclusively, have focused on quantitative data: how many people go, why do they go, what¨s their age, things like that. It¨s been a long time since anyone¨s done any qualitative research in terms of: ìwhat are the satisfactions, what are the needs and wants of theater-goers, what can we do to motivate people of different constituencies, age groups, ethnic backgrounds, to participate in the theater?î I mean, marketing¨s a great thing, but sometimes I look at some of the programs that go on and they seem peculiarly uninformed in terms of what are the drivers of interest and attendance. Some of the points you make about museums are well taken. In terms of it as a place, it is not just a thing to go to, it is a place. It¨s also a lot cheaper than theater: and MoMA, just to be clear, is not closed. But I¨d like to see more research of evaluation research.

Bourscheidt: Speaking as if I was a member of the nonprofit theater community, I envy Broadway its ability to look at weekly numbers. We will have weekly numbers for Sept., Oct. and Nov. 2001 in about five or six years, if some foundation gives us some money to pull the numbers together and analyze them. More likely, we will never have those numbers. That is the condition of nonprofit culture in America.

McCarthy: I just deny the whole premise of your question --• that there¨s a single best piece of information. It really depends upon what you¨re focusing on. We¨ve talked a lot about audiences here. I think we need better information on the match between audience characteristics and program characteristics. We have virtually no information on programming and what goes on and how it has changed over time, and that¨s important to do. But to look at audiences without thinking about what¨s happening to artists and how their characteristics are changing • that¨s a central piece of all of this, and we know virtually nothing about artistic careers. To talk about that without looking at financingÈ I mean, you can¨t make that choice, Andr·s. We¨re at much too primitive a stage in the research on the arts.

Sz·ntÚ: Well, I think that would be a good point to close.

NAJP : Events : Conferences & Symposia : Wonderful Town : Research Reports