Frequently Asked Questions

Q: Who picks up the phone at Nightline?

A: Well, we can't exactly tell you who we are because Nightline peer listeners remain anonymous throughout their time on the lines. However, we can tell you that we are Barnard and Columbia undergraduate students who are committed, caring, and extensively trained and certified by professionals to listen to what's on your mind and offer support.

Q: What should I expect when I call?

A: When you call Nightline, you can expect a nonjudgmental, empathetic confidant to listen to whatever you want to talk about. Nightline provides a safe space to explore your thoughts.

Q: What if what I'm going through isn't that big of a deal? (or is a really HUGE deal?)

A: We're here to get you through the night, and if that means that you need to talk about your relationship, your family, your classes, or anything else that is on your mind, we are here to listen. You don't need to be going through a crisis to call; sometimes it just helps to talk to somebody. No problem is too big or too small.