Postdoctoral Dental Education

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Multidisciplinary Team Care

Healthcare Teams

The essential elements of teamwork

Characteristics of Successful Teams

The primary goal of a healthcare team is to provide quality patient care, however we must recognize what feeds into the goals that determine a team actions.

1. Patient Goals. The patient seeks care with specific goals or a chief complaint in mind such as "I want my pain to go away," or "I want my teeth to look nicer." The task of the team is to help to the patient meet their goals and sometimes to set realistic expectations for the patient. Sometimes the patient, guardian, or care giver is involved in setting goals.
2. Professional Goals. Professional roles also influence the team's goals. Some of these goals may be unrelated to the welfare of the patient. Examples of professional goals might be to educate other team members on a particular topic or facet of care, to increase one's professional status, to move toward greater autonomy. Professional goals may appear inherently counter to the welfare of the patient, but these goals must be verbalized and understand by the team members so they will become shared team goals.
3. Organization Goals. The healthcare organization contributes to the goals of the team. For example adopting a new patient charting system or a new communications technology may not deal directly with the patient they may ultimately improve patient care.

 

 

 

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