Alternative Memo Formats

 


ACTION MEMORANDUM

Used to obtain authorization from a higher level in the hierarchy to undertake an action.

FORMAT

 

From:

To:

Subject:

Date:

 

Recommended Action

The action you wish to be authorized to undertake. Describe this action in one or two simple, declarative sentences.

Issues

Causes and effects of the recommended action.  Why should the recommended action be authorized?  What is the rationale for taking this action?  What is the probable effect of taking this action? What will be accomplished?  What are the advantages and disadvantages of pursuing this action?

Options

Alternative actions (at least two) to the action you have recommended. These must be plausible alternatives that your manager might choose to authorize. Describe the option in one or two declarative sentences and list the pros and cons of pursuing the option.

Implementation

The immediate, mundane, first tasks involved in carrying out the recommended action. In this section you are asking for authorization to carry out the first several discrete tasks needed to implement the recommended action.

ISSUE MEMO

Used for displaying analysis of a complex policy or management issue. First the issue is divided into component parts, and then for each component a recommendation and rationale or analysis is provided for each recommendation.

FORMAT

From:

To:

Subject: Concise Statement of the Issue

Date:

 

Background

 

Why did this issue develop? What are its specific dimensions. List those dimensions.

 

Issues

 

For each issue dimension, include a heading that describes the issue. For example: If the subject of the memo was US Acid Rain Prevention Policy,  the first heading might be:

 

1.  Acid Rain is Principally Caused by Sulfur Dioxide Emissions at Mid-West Power Plants

  

After each topical issue heading, include the following subheads:

 

Recommendation

 

Rationale/or Analysis

 

Next Steps

 

What you want the reader to do, or what you plan to do next to further refine your analysis of the issue.

POLICY MEMO

Used for articulating a policy decision, explaining its objectives and rationale, and detailing steps required for implementation.

FORMAT

Subject: The policy being promulgated.

From: The official under whose authority the policy is being issued.

To: Those responsible for implementing or complying with a policy.

Date:

Purpose

 

What are the objectives of the policy?  What will issuing the policy accomplish?

 

Discussion

 

Why is this policy being issued at this time? What is the rationale for its issuance? What problems does it address? What policy (if any) does it replace?

 

Policy

 

What are the rules or principles of the policy being issued?  What are the policy rules or requirements being promulgated through this memo?    

 

Implementation

 

What steps are authorized or recommended to ensure that the policies articulated by this memo are carried out?

OPTION MEMO

To delineate a number of alternative responses to a policy or management problem without selecting a preferred course of action or approach.

FORMAT 

Subject: A phrase describing the issue being analyzed

From:

To:

Date:

 

Issue

 

A one or two sentence statement of the issue being addressed.

 

Discussion

Why the issue was developed and is worthy of analysis. How did the issue come into existence? Who are the contending parties and where do they stand?

 

Options

 

For each alternative a heading is given that briefly distinguishes options from each other. Where possible, use active headings.  For example, if the issue was "the elevator crisis at SIPA" you might consider the following option headings:

1. Build new elevators.

2. Move classrooms to the fourth floor.

3. Develop a more effective maintenance program.

 

Under each heading you would then include the following subheads:

Recommendation- A brief statement that defines the option.

Rationale (or Analysis)- A succinct analysis of the costs, benefits and probable impact of the option. Possibly in pro/con format.

 

Next Steps

This section is not included in many options analyses. If you are simply stating the alternatives, the next steps are entirely up to your reader.  If you are attempting to move the dialogue toward a decision, you should describe the steps that might be taken to come to a decision.

Supplemental Reading List