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he is.” I startled them by calling up the homes of the conciliators and asking their wives where they were. It was the only way I could find out where they were sometimes.

The habit of reporting in had just not sprung up. The Department had never insisted upon it. So I had to reorganize that. Our conciliators were sitting around the office in Washington half the time. They weren't out hustling. I decided that we had to know how we were using these people. I don't mean to say that I meant to make a time-motion study of them, but I meant to be sure that they were really working and that the government was getting something for the money that it paid them in salaries and traveling expenses. There had to be a systematic order about it and we in the central office had not only to know where they were, but what they were accomplishing from week to week, if not from day to day. I had first made a statement that they must make a daily report, but I let up on that because I found they didn't write very well. They found it hard to write. I was sympathetic. You get home to your hotel room at ten or twelve o'clock at night after a day spent wrestling with a strike and you're in no condition to make an orderly report. What's more, nothing has happened. But I made them make weekly reports, and in