Using This Site
Troubleshooting
Browser and System Requirements
Using This Site
Listening to audio
To listen to audio, you will need to download the free RealPlayer plug-in and follow
the simple instructions. Long download times (up to a half hour) may be expected on a 56K modem.
It is not necessary or recommended that you purchase the premium versions of the RealPlayer plug-in that are featured on the RealPlayer site.
Viewing video
To view video, you will need to download the free RealPlayer plug-in. See Listening to audio, above.
Viewing PDFs
Some excerpts are PDF files that require the free Adobe Reader plug-in. Download now and follow the downloading instructions.
Saving Documents
To save a PDF file, you may use Ctrl+S on the PC and Cmd+S on the Mac. Alternatively, use the browser's "File" menu to select "Save." To save a Web page or a transcript, you may use Ctrl+S on the PC and Cmd+S on the Mac.
Troubleshooting
Making the text larger
There are two ways to change the text size on your monitor: using options built into your browser or changing the resolution of your screen. With the Internet Explorer browser, use the "View" menu to change text size. (On a PC, you may also need to look in the "Tools" menu, select "Internet Options" on that menu, click the "General" tab, then the "Accessibility" button on the lower right corner; then check "ignore font sizes specified on Web pages.") With Netscape, you can make the text larger by simultaneously holding down the "Ctrl" and "+" keys on a PC or by holding down the "Cmd" and "+" keys on a Mac.
To change the resolution on a PC, right-click on the desktop and choose "Properties." Then, select the "Settings" tab and change the "Screen area" slider. To change the resolution on a Mac running OS X, choose "System Preferences" from the "Apple" menu or the Dock. Select "Displays." Change the selection under "Resolutions." On a Mac running OS 9, select "Control Panels" from the "Apple" menu, then "Monitors." Change the selection for the "Resolution."
Plug-in error messages
If you cannot view a PDF, you will receive a plug-in error. You will need to download the appropriate free plug-in. Please visit the plug-ins section.
Using the "Back" button on the browser toolbar
If the "Back" button does not take you to the previous page in the Web site, please use the site navigation buttons and tools instead.
Browser and System Requirements
System requirements
For IBM-compatible PC
98 or later
128 MB of RAM (256 or higher recommended)
Monitor: 800x600-pixel resolution recommended
Connection: Internet service and 56K modem minimum
Browser: Internet Explorer 5.x or above, Mozilla 1.4 or above (now called Firefox), Netscape 7.x or above. Netscape 6 not recommended.
Plug-ins: Adobe Acrobat Reader 5 or later
For Macintosh
MAC OS 9.2 or higher
256 MB of RAM
Monitor: 800x600-pixel resolution recommended
Connection: Internet service and 56K modem minimum
Browser: Internet Explorer 5.x or above, Mozilla 1.4 or above (now called Firefox), Netscape 7.x or above, Safari 1.2 or above. Netscape 6 not recommended.
Plug-ins: Adobe Acrobat Reader 5 or later
Using Netscape or Mozilla Firefox
The Netscape and Mozilla browsers are free and based on similar architecture and rendering engines. Download the latest version of Netscape or download the latest version of Mozilla Firefox and follow the simple download instructions.
Using Internet Explorer
The Internet Explorer browser is free. Download the latest version of Internet Explorer and follow the simple download instructions. PC users, please be aware that if you have a previous version of Internet Explorer, it will be overwritten when you download a later version.
Using AOL
If you use AOL, you will need to use Netscape Navigator, Mozilla Firefox, Internet Explorer, or Safari instead.
After logging on to AOL, open the alternative browser in order to use the Web site. You may need to contact AOL to configure the alternative browser to work with AOL's proprietary software. In this scenario, you are connecting to the Internet with AOL's network but using a different browser to view the Web site. Just make sure you are still logged on to AOL while browsing.
Using Safari
The Safari browser is a browser for the Macintosh OS X platform. Download the latest version of Safari.
Using OS X
The Web site will work fine in Mac OS X or Mac OS 9.