• Blocking When Service is Required from Several Facilities Simultaneously. AT&T Technical Journal, vol. 64, No. 8, October 1985, pp. 1807-1856. [published PDF]
• Stochastic Comparisons for Non-Markov Processes. Mathematics of Operations Research, vol. 11, No. 4, November 1986, pp. 608-618. [published PDF]
• An Algorithm for Product-Form Loss Networks Based on Numerical Inversion of Generating Functions. Proceedings IEEE Globecom `94, 1994, pp. 1123-1128 (with Gagan L. Choudhury and Kin K. Leung). [published PDF]
• Resource-Sharing Models with State-Dependent Arrivals of Batches. Computations with Markov Chains, W. J. Stewart, ed., Kluwer, Boston, 1995, pp. 255-282 (with Gagan L. Choudhury and Kin K. Leung). [PostScript] [PDF]
• An Inversion Algorithm for Loss Networks with State Dependent Rates. Proceedings of IEEE Infocom `95, 1995, pp. 513-521 (with Gagan L. Choudhury and Kin K. Leung). [published PDF]
• Efficiently Providing Multiple Grades of Service with Protection Against Overloads in Shared Resources. AT&T Technical Journal, vol. 74, No. 4, 1995, pp. 50-63. (with Gagan L. Choudhury and Kin K. Leung). [published PDF]
• An Inversion Algorithm to Calculate Blocking Probabilities in Loss Networks with State-Dependent Rates. IEEE/ACM Transactions on Networking, vol. 3, No. 5, 1995, pp. 585-601 (with Gagan L. Choudhury and Kin K. Leung). [ published PDF]
• An Algorithm to Calculate Blocking Probabilities in Multi-Rate Multi-Class Multi-Resource Loss Models. Advances in Applied Probability, vol. 27, 1995, pp. 1104-1143 (with Gagan L. Choudhury and Kin K. Leung). [PostScript] [PDF]

Related topics:

• Papers with Gagan L. Choudhury

• Papers with Kin K. Leung

• Customer Contact Centers or Telephone Call Centers

• Stochastic Networks