• The Effect of Variability in the GI/G/s Queue. Journal of Applied Probability, vol. 17, No. 4, December 1980, pp. 1062-1071. (Correction Note, Journal of Applied Probability, vol. 21, No. 2, June 1984, pp. 445-446.)
• Resource Sharing for Efficiency in Traffic Systems. Bell System Technical Journal, vol. 60, No. 13, January 1981, pp. 39-55 (with Donald R. "Bob" Smith). [published PDF]
• Comparing Counting Processes and Queues. Advances in Applied Probability, vol. 13, No. 1, March 1981, pp. 207-220. [published PDF]
• The Stationary Distribution of a Stochastic Clearing Process. Operations Research, vol. 29, No. 2, March-April 1981, pp. 294-308. [published PDF]
• On Stochastic Bounds for the Delay Distribution in the GI/G/s Queue. Operations Research, vol. 29, No. 3, May-June 1981, pp. 604-608.
• The Marshall and Stoyan Bounds for IMRL/G/1 Queues Are Tight. Operations Research Letters, vol. 1, No. 6, December 1982, pp. 209-213. [published PDF]
• Untold Horrors of the Waiting Room. What the Equilibrium Distribution Will Never Tell About the Queue-Length Process. Management Science, vol. 29, No. 4, April 1983, pp. 395-408. [published PDF]
• Book Review: Stochastic Monotonicity and Queueing Applications of Birth-Death Processes by Erik van Doorn, Lecture Notes in Statistics 4, Springer-Verlag, New York, 1981. Journal of the American Statistical Association, vol. 72, No. 382, June 1983, pp. 501-502.
• Comparing Batch Delays and Customer Delays. Bell System Technical Journal, vol. 62, No. 7, September 1983, pp. 2001-2009. [published PDF]
• Comparison Conjectures about the M/G/s Queue. Operations Research Letters, vol. 2, No. 5, December 1983, pp. 203-209. [published PDF]
• On Approximations for Queues, I: Extremal Distributions. AT&T Bell Laboratories Technical Journal, vol. 63, No. 1, January 1984, pp. 115-138. [published PDF]
• On Approximations for Queues, II: Shape Constraints. AT&T Bell Laboratories Technical Journal, vol. 63, No. 1, January 1984, pp. 139-161 (with John G. Klincewicz). [published PDF]
• On Approximations for Queues, III: Mixtures of Exponential Distributions. AT&T Bell Laboratories Technical Journal, vol. 63, No. 1, January 1984, pp. 163-175. [published PDF]
• Minimizing Delays in the GI/G/1 Queue. Operations Research, vol. 32, No. 1, January-February 1984, pp. 41-51. [published PDF]
• The Amount of Overtaking in a Network of Queues. Networks, vol. 14, No. 3, Fall 1984, pp. 411-426. [published PDF]
• Open and Closed Models for Networks of Queues. AT&T Bell Laboratories Technical Journal, vol. 63, No. 9, November 1984, pp. 1911-1979. [published PDF]
• The Renewal-Process Stationary-Excess Operator. Journal of Applied Probability, vol. 22, No. 1, March 1985, pp. 156-167. [published PDF]
• Blocking When Service is Required from Several Facilities Simultaneously. AT&T Technical Journal, vol. 64, No. 8, October 1985, pp. 1807-1856. [published PDF]
• Deciding Which Queue to Join: Some Counterexamples. Operations Research, vol. 34, No. 1, January-February 1986, pp. 55-62. [published PDF]
• Book Review: Comparison Methods for Queues and Other Stochastic Models, by D. Stoyan (ed. D. J. Daley), Wiley, 1983. Journal of American Statistical Association, vol. 81, No. 393, March 1986, p. 266.
• Partial Solution to Problem 6482. The American Mathematical Monthly, vol. 93, No. 6, June-July 1986, pp. 488-489 (with D. R. Smith).
• The Influence of Service-Time Variability in a Closed Network of Queues. Performance Evaluation, vol. 6, September 1986, pp. 219-234 (with André B. Bondi). [published PDF]
• Stochastic Comparisons for Non-Markov Processes. Mathematics of Operations Research, vol. 11, No. 4, November 1986, pp. 608-618. [published PDF]
• Transient Behavior of the M/M/1 Queue: Starting at the Origin. Queueing Systems: Theory and Applications, vol. 2, No. 1, 1987, pp. 41-65 (with Joseph Abate). [published PDF]
• Transient Behavior of Regulated Brownian Motion I: Starting at the Origin. Advances in Applied Probability, vol. 19, No. 3, September 1987, pp. 560-598 (with Joseph Abate). [published PDF]
• Indirect Estimation Via L = W. Operations Research, vol. 37, No. 1, 1989, pp. 82-103 (with Peter W. Glynn). [published PDF]
• An Extremal Property of the FIFO Discipline Via An Ordinal Version of L = W. Stochastic Models, vol. 5, No. 3, 1989, pp. 515-529 (with Shlomo Halfin). [published PDF]
• Counterexamples for Comparisons of Queues with Finite Waiting Rooms. Queueing Systems, vol. 10, No. 3, 1992, pp. 271-278. [published PDF]
• Comparisons of Multi-Server Queues with Finite Waiting Rooms. Stochastic Models, vol. 8, No. 4, 1992, pp. 685-717 (with Arthur W. Berger). [published PDF].
• The Impact of a Job Buffer in a Token-Bank Rate-Control Throttle. Stochastic Models, vol. 8, No. 4, 1992, pp. 685-717 (with Arthur W. Berger). [published PDF].
• Stability and Structural Properties of Stochastic Fluid Networks. Journal of Applied Probability, vol. 33, 1996, pp. 1169-1180 (with Offer Kella). [PostScript] [PDF]
• The Impact of a Heavy-Tailed Service-Time Distribution Upon the M/GI/s Waiting-Time Distribution. Queueing Systems, vol. 36, November 2000, pp. 71-87. [published PDF]

Related topics:

• Stochastic order relations