• Weak Convergence Theorems for Queues in Heavy Traffic. Ph.D. Thesis, Cornell University January 1969.
• Multiple Channel Queues in Heavy Traffic I. Advances in Applied Probability, vol. 2, No. 1, Spring 1970, pp. 150-177 (with Donald L. Iglehart). [published PDF]
• Multiple Channel Queues in Heavy Traffic II: Sequences, Networks, and Batches. Advances in Applied Probability, vol. 2, No. 2, Autumn 1970, pp. 355-369 (with Donald L. Iglehart). [published PDF]
• Multiple Channel Queues in Heavy Traffic III: Random Server Selection. Advances in Applied Probability, vol. 2, No. 2, Autumn 1970, pp. 370-375.
• Weak Convergence Theorems for Priority Queues: Preemptive-Resume Discipline. Journal of Applied Probability, vol. 8, No. 1, March 1971, pp. 74-94. [published PDF]
• The Equivalence of Functional Central Limit Theorems for Counting Processes and Associated Partial Sums. Annals of Mathematical Statistics, vol. 42, No. 4, August 1971, pp. 1372-1378 (with Donald L. Iglehart).
• Complements to Heavy Traffic Limit Theorems for the GI/G/1 Queue. Journal of Applied Probability, vol. 9, No. 1, March 1972, pp. 185-191.
• Heavy Traffic Limit Theorems for Queues: A Survey. Mathematical Methods in Queueing Theory, Proceedings of a Conference at Western Michigan University, Lecture Notes in Economics and Mathematical Systems, No. 98, Springer-Verlag, New York, 1974, pp. 307-350.
• Some Useful Functions for Functional Limit Theorems. Mathematics of Operations Research, vol. 5, No. 1, February 1980, pp. 67-85. [published PDF]
• Heavy-Traffic Limits for Queues with Many Exponential Servers. Operations Research, vol. 29, No. 3, May-June 1981, pp. 567-588 (with Shlomo Halfin). [published PDF]
• On the Heavy-Traffic Limit Theorem For GI/G/∞ Queues. Advances in Applied Probability, vol. 14, No. 1, March 1982, pp. 171-190.
• Refining Diffusion Approximations for Queues. Operations Research Letters, vol. 1, No. 5, November 1982, pp. 165-169.
• Heavy Traffic Approximations for Service Systems with Blocking. AT&T Bell Laboratories Technical Journal, vol. 63, No. 4, May-June 1984, pp. 689-708.
• Queues with Superposition Arrival Processes in Heavy Traffic. Stochastic Processes and Their Applications, vol. 21, No. 1, December 1985, pp. 81-91.
• Book Review: Asymptotic Methods in Queueing Theory by A. A. Borovkov (translated by D. Newton), Wiley, 1984. American Scientist, vol. 75, No. 2, March-April 1987, pp. 210-211.
• An Interpolation Approximation for the Mean Workload in a GI/G/1 Queue. Operations Research, vol. 37, No. 6, 1989, pp. 936-952.
• Dependence in Packet Queues: A Multi-Class Batch-Poisson Model. Teletraffic Science for New Cost-Effective Systems, Networks and Services, Proceedings of ITC 12, (ed. M. Bonatti), North-Holland, Amsterdam, 1989, pp. 1450-1454 (with Kerry W. Fendick and Vikram R. Saksena).
• Dependence in Packet Queues. IEEE Transactions on Communications, vol. 37, No. 11, 1989, pp. 1173-1183 (with Kerry W. Fendick and Vikram R. Saksena). [published PDF]
• Planning Queueing Simulations. Management Science, vol. 35, No. 11, 1989, pp. 1341-1366. [published PDF]
• Simulation Run Length Planning. 1989 Winter Simulation Conference Proceedings, pp. 106-112. [PostScript] [PDF]
• Queues with Service Times and Interarrival Times Depending Linearly and Randomly Upon Waiting Times. Queueing Systems , vol. 6, No. 4, 1990, pp. 335-351.
• Diffusion Approximations for Queues with Server Vacations. Advances in Applied Probability, vol. 22, No. 3, 1990, pp. 706-729 (with Offer Kella).
• A New View of the Heavy-Traffic Limit for Infinite-Server Queues. Advances in Applied Probability, vol. 23, No. 1, 1991, pp. 188-209 (with Peter W. Glynn).
• The Brownian Approximation for Rate-Control Throttles and the G/G/1/C Queue. Journal of Discrete Event Dynamic Systems, vol. 2, No. 1, 1992, pp. 7-60 (with Arthur W. Berger).
• Unstable Asymptotics for Nonstationary Queues. Mathematics of Operations Research, vol. 19, No. 2, 1994, pp. 267-291 (with William A. Massey). [PostScript] [PDF]
• Piecewise-Linear Diffusion Processes. Advances in Queueing, J. Dshalalow, ed., CRC Press, Boca Raton, FL, 1995, pp. 463-480 (with Sid Browne). [PostScript] [PDF]
• Maximum Values in Queueing Processes. Probability in the Engineering and Informational Sciences, vol. 9, 1995, pp. 375-409 (with Arthur W. Berger). [PostScript] [PDF]
• Heavy-Traffic Extreme-Value Limits for Queues. Operations Research Letters, vol. 18, 1995, pp. 107-111 (with Peter W. Glynn). [PostScript] [PDF]
• Limits and Approximations for the Busy-Period Distribution in Single-Server Queues. Probability in the Engineering and Informational Sciences, vol. 9, 1995, pp. 581-602 (with Joseph Abate). [PostScript] [PDF]
• Fluid and Diffusion Limits for Queues in Slowly Changing Random Environments. Stochastic Models, vol. 13, No. 1, 1997, pp. 121-146 (with Gagan L. Choudhury, Avi Mandelbaum and Martin I. Reiman). [PostScript] [PDF]
• Limits and Approximations for the M/G/1 LIFO Waiting-Time Distribution. Operations Research Letters, vol. 20, 1997, pp. 199-206 (with Joseph Abate). [PostScript] [PDF]
• Periodic Load Balancing. Queueing Systems, vol. 30, Nos. 1-2, 1998, pp. 203-250 (with Gísli Hjálmtýsson). [PostScript] [PDF]
• Approximations for Periodic Load Balancing. 37th IEEE Conference on Decision and Control, Tampa, Florida (with Gísli Hjálmtýsson).
• An Overview of Brownian and Non-Brownian FCLTs for Single-Server Queues. Queueing Systems, vol. 36, 2000, pp. 39-70. [PostScript] [PDF]
• Limits for Cumulative Input Processes to Queues. Probability in the Engineering and Information Sciences, vol. 14, 2000, pp. 123-150. [PostScript] [PDF]
• How multiserver queues scale with growing congestion-dependent demand. Submitted to Operations Research. [PostScript] [PDF]

Related topics:

• Approximations for Steady-State Performance Measures of a Queue