• Weak Convergence Theorems for Queues in Heavy Traffic. Ph.D. Thesis, Cornell University January 1969.
• Multiple Channel Queues in Heavy Traffic I. Advances in Applied Probability, vol. 2, No. 1, Spring 1970, pp. 150-177 (with Donald L. Iglehart). [published PDF]
• Multiple Channel Queues in Heavy Traffic II: Sequences, Networks, and Batches. Advances in Applied Probability, vol. 2, No. 2, Autumn 1970, pp. 355-369 (with Donald L. Iglehart). [published PDF]
• Multiple Channel Queues in Heavy Traffic III: Random Server Selection. Advances in Applied Probability, vol. 2, No. 2, Autumn 1970, pp. 370-375.
• Weak Convergence Theorems for Priority Queues: Preemptive-Resume Discipline. Journal of Applied Probability, vol. 8, No. 1, March 1971, pp. 74-94. [published PDF]
• Heavy-Traffic Limits for Queues with Many Exponential Servers. Operations Research, vol. 29, No. 3, May-June 1981, pp. 567-588 (with Shlomo Halfin). [published PDF]
• Refining Diffusion Approximations for Queues. Operations Research Letters, vol. 1, No. 5, November 1982, pp. 165-169.
• The Marshall and Stoyan Bounds for IMRL/G/1 Queues Are Tight. Operations Research Letters, vol. 1, No. 6, December 1982, pp. 209-213.
• On the Heavy-Traffic Limit Theorem For GI/G/infty; Queues. Advances in Applied Probability, vol. 14, No. 1, March 1982, pp. 171-190.
• Comparing Batch Delays and Customer Delays. Bell System Technical Journal, vol. 62, No. 7, September 1983, pp. 2001-2009.
• On Approximations for Queues, I: Extremal Distributions. AT&T Bell Laboratories Technical Journal, vol. 63, No. 1, January 1984, pp. 115-138. [published PDF]
• On Approximations for Queues, II: Shape Constraints. AT&T Bell Laboratories Technical Journal, vol. 63, No. 1, January 1984, pp. 139-161 (with John G. Klincewicz). [published PDF]
• On Approximations for Queues, III: Mixtures of Exponential Distributions. AT&T Bell Laboratories Technical Journal, vol. 63, No. 1, January 1984, pp. 163-175. [published PDF]
• Heavy Traffic Approximations for Service Systems with Blocking. AT&T Bell Laboratories Technical Journal, vol. 63, No. 4, May-June 1984, pp. 689-708. [published PDF]
• Characterizing Superposition Arrival Processes and the Performance of Multiplexers for Voice and Data. Proceedings of IEEE Global Telecommunications Conference, New Orleans, December 1985, vol. 2, pp. 25.4.1-7 (with K. Sriram).
• Queues with Superposition Arrival Processes in Heavy Traffic. Stochastic Processes and Their Applications, vol. 21, No. 1, December 1985, pp. 81-91.
• Characterizing Superposition Arrival Processes in Packet Multiplexers for Voice and Data. IEEE Journal on Selected Areas in Communications, vol. SAC-4, No. 6, September 1986, pp. 833-846 (with K. Sriram). [published PDF]
• Dependence in Packet Queues: A Multi-Class Batch-Poisson Model. Teletraffic Science for New Cost-Effective Systems, Networks and Services, ITC 12, (ed. M. Bonatti), North-Holland, Amsterdam, 1989, pp. 1450-1454 (with Kerry W. Fendick and Vikram R. Saksena).
• Measurements and Approximations to Describe the Offered Traffic and Predict the Average Workload in a Single-Server Queue. Proceedings of the IEEE, vol. 77, No. 1, 1989, pp. 171-194, (with Kerry W. Fendick). (Reprinted in Stochastic Analysis of Computer and Communication Systems (ed. H. Takagi), North-Holland, Amsterdam, 1990, pp. 3-56.) [published PDF]
• Dependence in Packet Queues. IEEE Transactions on Communications, vol. 37, No. 11, 1989, pp. 1173-1183 (with Kerry W. Fendick and Vikram R. Saksena). [published PDF]
• An Interpolation Approximation for the Mean Workload in a GI/G/1 Queue. Operations Research, vol. 37, No. 6, 1989, pp. 936-952.
• Diffusion Approximations for Queues with Server Vacations. Advances in Applied Probability, vol. 22, No. 3, 1990, pp. 706-729 (with Offer Kella). [published PDF]
• Queues with Service Times and Interarrival Times Depending Linearly and Randomly Upon Waiting Times. Queueing Systems , vol. 6, No. 4, 1990, pp. 335-351.
• Investigating Dependence in Packet Queues with the Index of Dispersion for Work. IEEE Transactions on Communications, vol. 39, No. 8, 1991, pp. 1231-1244 (with Kerry W. Fendick and Vikram R. Saksena). [published PDF]
• Queues with Server Vacations and Lévy Processes with Secondary Jump Input. Annals of Applied Probability , vol. 1, No. 1, 1991, pp. 104-117 (with Offer Kella). [PostScript] [PDF]
• A New View of the Heavy-Traffic Limit for Infinite-Server Queues. Advances in Applied Probability, vol. 23, No. 1, 1991, pp. 188-209 (with Peter W. Glynn).
• A Storage Model with a Two-State Random Environment. Operations Research, vol. 40, Supplement 2, 1992, pp. S257-S262 (with Offer Kella). [PostScript] [PDF]
• Useful Martingales for Stochastic Storage Processes with Lévy Input. Journal of Applied Probability, vol. 29, No. 2, 1992, pp. 396-403 (with Offer Kella). [published PDF]
• The Brownian Approximation for Rate-Control Throttles and the G/G/1/C Queue. Journal of Discrete Event Dynamic Systems, vol. 2, No. 1, 1992, pp. 7-60 (with Arthur W. Berger). [published PDF].
• Understanding the Efficiency of Multi-Server Service Systems. Management Science, vol. 38, No. 5, 1992, pp. 708-723. [published PDF]
• Tail Probabilities with Statistical Multiplexing and Effective Bandwidths in Multiclass Queues. Telecommunication Systems, vol. 2, 1993, pp. 71-107. [published PDF]
• Approximations for the GI/G/m Queue. Production and Operations Management, vol. 2, No. 2, 1993, pp. 114-161. [published PDF]
• Asymptotics for Steady-State Tail Probabilities in Structured Markov Queueing Models. Stochastic Models, vol. 10, No. 1, 1994, pp. 99-143 (with Joseph Abate and Gagan Choudhury). [published PDF]
• Heavy-Traffic Asymptotic Expansions for the Asymptotic Decay Rates in the BMAP/G/1 Queue. Stochastic Models, vol. 10, No. 2, 1994, pp. 453-498 (with Gagan L. Choudhury). [PostScript] [PDF]
• Waiting-Time Tail Probabilities in Queues with Long-Tail Service-Time Distributions. Queueing Systems, vol. 16, 1994, pp. 311-338 (with Joseph Abate and Gagan L. Choudhury). [published PDF]
• Logarithmic Asymptotics for Steady-State Tail Probabilities in a Single-Server Queue. Studies in Applied Probability, Papers in Honour of Lajos Takàcs, J. Galambos and J. Gani (eds.), Applied Probability Trust, Sheffield, England, 1994, pp. 131-156. (with Peter Glynn) [published PDF]
• A Heavy-Traffic Expansion for the Asymptotic Decay Rates of Tail Probabilities in Multi-Channel Queues. Operations Research Letters, vol. 15, 1994, pp. 223-230 (with Joseph Abate). [PostScript] [PDF]
• Exponential Approximations for Tail Probabilities in Queues, I: Waiting Times. Operations Research, vol. 43, 1995, pp. 885-901 (with Joseph Abate and Gagan L. Choudhury). [PostScript] [PDF] expontailOR95.pdf">[published PDF]
• Squeezing the Most Out of ATM. IEEE Transactions on Communications, vol. 44, No. 2, 1996, pp. 203-217 (with Gagan L. Choudhury and David M. Lucantoni). [PostScript] [PDF] [published PDF]
• Exponential Approximations for Tail Probabilities in Queues, II: Sojourn Time and Workload. Operations Research, vol. 44, 1996, pp. 758-763 (with Joseph Abate and Gagan L. Choudhury). [PostScript] [PDF]
• Long-Tail Buffer-Content Distributions in Broadband Networks. Performance Evaluation, Vol. 30, 1997, pp. 177-190 (with Gagan L. Choudhury). [PostScript] [PDF] [published PDF]
• Fluid and Diffusion Limits for Queues in Slowly Changing Random Environments. Stochastic Models, vol. 13, No. 1, 1997, pp. 121-146 (with Gagan L. Choudhury, Avi Mandelbaum and Martin I. Reiman). [PostScript] [PDF] [published PDF]
• Asymptotics for M/G/1 Low-Priority Waiting-Time Tail Probabilities. Queueing Systems, vol. 25, 1997, pp. 173-223 (with Joseph Abate). [PostScript] [PDF] [published PDF]
• Limits and Approximations for the M/G/1 LIFO Waiting-Time Distribution. Operations Research Letters, vol. 20, 1997, pp. 199-206 (with Joseph Abate). [PostScript] [PDF]
• Extending the Effective-Bandwidth Concept to Networks with Priority Classes. IEEE Communications Magazine, vol. 36, No 8, August 1998, pp. 78-84 (with Arthur W. Berger). [PostScript] [PDF] [PDF file from IEEE] [published PDF]
• Effective Bandwidths with Priorities. IEEE/ACM Transactions on Networking, vol. 6, No. 4, August 1998, pp. 447-460 (with Arthur W. Berger). [PostScript] [PDF] [PDF file from IEEE] [published PDF]
• An Overview of Brownian and Non-Brownian FCLTs for Single-Server Queues. Queueing Systems, to appear. [PostScript] [PDF]
• Limits for Cumulative Input Processes to Queues. Probability in the Engineering and Information Sciences, vol. 14, 2000, pp. 123-150. [PostScript] [PDF]
• Workload Bounds in Fluid Models with Priorities. Performance Evaluation, to appear (with Arthur W. Berger). [PostScript] [PDF]

Related topics:

• Heavy-Traffic Limits and Diffusion Approximations for One Queue
• Calculating Steady-State Performance Distributions by Numerical Inversion
• The Performance Impact of Heavy-Tailed Distributions