Carri W. Chan
Decision, Risk, and Operations
Columbia Business School
Uris Hall, Room 410
3022 Broadway, New York, NY 10027
Email: cwchan AT columbia DOT edu
I am an Associate Professor in the Division of
Decision, Risk, and Operations at Columbia Business
School. My research interests are in modeling complex stochastic systems,
dynamic optimization, scheduling
and queueing. My current focus is on problems related to health-care operations management. In particular, I am considering how to improve patient flow through hospital Intensive Care Units.
I completed my PhD at the Information
Systems Laboratory in the
Department of Electrical
Stanford University. I did my undergraduate studies
Published Journal Papers:
- Working Papers:
- C. W. Chan, L. V. Green, L. Lu, G. Escobar, The Role of a Step-Down Unit in Improving Patient
- A. P. Bartel, C. W. Chan, S.-H. Kim, Should Hospitals Keep Their Patients Longer?
The Role of Inpatient and Outpatient Care in Reducing
- C. W. Chan, G. Yom-Tov, Balancing Admission Control, Speedup, and Waiting in Service Systems
- K. Xu, C. W. Chan, Using Future Information to Reduce Waiting Times
in the Emergency Department
- C. W. Chan, V. F. Farias, G. Escobar, The Impact of Delays on Service Times in the Intensive Care Unit
- M. Armony, C. W. Chan, B. Zhu, Critical care in hospitals: When to introduce a Step Down Unit?
- S.-H. Kim, C. W. Chan, M. Olivares, G. Escobar, ICU Admission Control: An Empirical Study of Capacity Allocation and its Implication on Patient Outcomes, Management Science 2015.
- Finalist 2013 INFORMS Pierskalla Award for the Best Paper in Healthcare
- S.-H. Kim: Finalist 2013 INFORMS Health Applications Society Student
- S.-H. Kim: First Place 2013 MSOM Student Paper Competition
- C. W. Chan, G. Yom-Tov, G. Escobar, When to use Speedup: An Examination of Service
Systems with Returns, Operations Research 2014.
- Second Place: INFORMS 2012 JFIG best paper competition
- C. W. Chan, L. V. Green, Y. Lu, N. Leahy, R. Yurt. Prioritizing Burn-Injured Patients During a Disaster, MSOM 2013. (Excel-based Triage tool)
- First place: 2011 INFORMS Section on Public Programs, Services and Needs (SPPSN) best paper competition
- C. W. Chan, N. Bambos, J. Singh, Network Assisted Mobile Computing with Optimal Uplink Quey Processing, IEEE Trans. on Mobile Computing 2013.
- C. W. Chan, V. F. Farias, N. Bambos, G. Escobar, Optimizing ICU Discharge Decisions with Patient Readmissions, Operations Research 2012.
- N. E. Leahy, R. W. Yurt, E. J. Lazar, A. A. Villacara, A. C. Rabbitts, L. Berger, C. Chan, L. Chertoff, K. M. Conlon, A. Cooper, L. V. Green, B. Greenstein, Y. Lu, S. Miller, F. P. Mineo, D. Pruitt, D. S. Ribaudo, C. Ruhren, S. H. Silber, L. Soloff, Burn Disaster Response Planning in New York City: Updated Recommendations for Best Practices, Journal of Burn Care & Research 2012.
- A. Dua, C. W. Chan, N. Bambos, J. Apostolopoulos, Channel, deadline, and distortion aware scheduling of video streams over wireless,
IEEE Trans. on Wireless Communications 2010.
- Best Journal Paper of the Year, IEEE Multimedia Communications TC
- C. W. Chan, V. F. Farias Stochastic depletion problems: Effective myopic
policies for a class of dynamic optimization problems,
Mathematics of Operations Research 2009
- C. W. Chan, N. Bambos, S. Wee, J. Apostolopoulos,Scheduling
Algorithms for Broadcasting Media with Multiple Distortion Measures,
IEEE Trans. on Wireless Communications 2009
- C. W. Chan, S. Wee, J. Apostolopoulos, Multiple Distortion Measures for Packetized Scalable Media,
IEEE Trans. on Multimedia 2008.
C. W. Chan, L. V. Green. Improving Access to Healthcare: Models of Adaptive Behavior, Handbook of Healthcare Operations Management, International Series in Operations Research & Management Science (Editor: B. Denton) 2013
Honors and Awards
- NSF CAREER Grant (2014-2019): "Managing Patient Flows with Congestion Effects" ($400,000)
- NSF/AHRQ Grant (2012-2015) with G. Escobar (Kaiser Permanente Division of Research): "Collaborative Research: Management of Transitional Care Units to Improve Hospital Outcomes" ($300,000)
- STMicroelectronics Stanford Graduate Fellowship for graduate studies, Stanford
- National Science Foundation Graduate Research Fellowship, Honorable Mention, 2006.
- Columbia Business School:
- Operations Management (MBA Core)
- Service Operations (MSE Elective)
- Decision Models (MBA Core)
- Stanford University, Teaching Assistant:
- Queueing Systems and Processing Networks, MS&E 335.
- Network Architectures and Performance
- Introduction to Computer
- Reviewer for journals:
- Mathematics of Operations Research
- Operations Research
- Management Science
- Manufacturing & Service Operations Management
- Naval Research Logistics
- Production and Operations Management
- INFORMS Journal on Computing